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This paper seeks to examine the innovative business model of Saigon Eye Hospital in Ho Chi Minh City, Vietnam.
Abstract
Purpose
This paper seeks to examine the innovative business model of Saigon Eye Hospital in Ho Chi Minh City, Vietnam.
Design/methodology/approach
The paper takes the form of a case study.
Findings
The study identifies the categories underlying the high performance of the hospital system, namely leadership style, cause‐related marketing, market driving approach, HR and cost reduction, innovation stimulators, and brand building.
Originality/value
The research offers insight into the elements of the innovative business model of Saigon Eye Hospital in Ho Chi Minh City, Vietnam, highlighting concepts of service management and social marketing in an emerging market context.
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Dafna Kariv, Luis Cisneros, Gaby Kashy-Rosenbaum and Norris Krueger
Research shows that innovation is imperative for business competitiveness and that entrepreneurs are stimulators of innovation. This is particularly true for younger…
Abstract
Purpose
Research shows that innovation is imperative for business competitiveness and that entrepreneurs are stimulators of innovation. This is particularly true for younger entrepreneurs, who are recognized as having technological savvy, high dependency on the web, low fear of change and high zeal for challenges. However, not all businesses headed by younger entrepreneurs innovate, and research on younger entrepreneurs' innovation is lacking. This study assessed the main drivers of innovation in a sample of young Canadian entrepreneurs leading businesses in the initiation phase.
Design/methodology/approach
A sample of young Canadian entrepreneurs leading businesses in the initiation phase has been employed. This study is based on younger entrepreneurs and draws on the definition of generations Y and Z (Taylor and Keeter, 2010). It examines the initial stage of a business, up to 3 years. The sample includes 100 adults (65% female), whose ages ranged from 18 to 34 years. The drivers to innovate included external support (e.g. mentoring, funds, accelerators) and internal factors, including psychological attributes (i.e. risk-taking) and entrepreneurial motivations. Regression and structural equation modeling analyses have been conducted.
Findings
The findings revealed that entrepreneurial motivations for achieving self-fulfillment and contributing to the world, which are prevalent among younger generations, fostered innovation both directly and indirectly through the mediating effect of external support and risk-taking. External support fostered innovation not directly but through the mediating effect of risk-taking; in contrast, internal factors directly propelled innovation. This finding demonstrates the significance younger generations attribute to internal factors over external factors in the quest for innovation.
Practical implications
This study can be an intriguing starting point for future studies to examine in more depth the intertwined role of external and internal factors in accelerating innovation among younger entrepreneurs. Studies could examine various psychological attributes and professional and business capabilities (Zahra, 2021) as well as external factors.
Originality/value
Our findings add to this literature in stressing the need to strengthen risk-taking among younger entrepreneurs, which is affected by external support and produces innovation; and reinforce the relevance of the resource-based view in revealing younger entrepreneurs' avenues to develop innovation, pinpointing external support as contingent on motivation and demonstrating the role of risk-taking in the pursuit of innovation.
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Joseph Evans Agolla and Jacobus Burger Van Lill
The purpose of this paper is to assess innovation in public sector organisations (PSOs) from the middle managers’ perspectives. Several studies have been conducted on innovation…
Abstract
Purpose
The purpose of this paper is to assess innovation in public sector organisations (PSOs) from the middle managers’ perspectives. Several studies have been conducted on innovation drivers in organisations; however, such studies are limited when it comes to the public sector. Innovation is a term that has been synonymous with the private sector, until of late when public sector organisations adopted the terminology.
Design/methodology/approach
The present study adopts a qualitative approach. The findings are based on a sample of selected 16 middle managers from two PSOs in Kenya. The study relies on focus group discussions (FGDs) to collect data. The data are analysed thematically, based on categorisation.
Findings
First, the results identified drivers, barriers, strategies to overcome barriers, innovation outcomes/indicators and the status of innovation in Kenya’s public sector. Second, the study points to policy directions, theory and practice.
Research limitations/implications
The study suggests that innovation drivers in the public sector greatly depend on government and top management, particularly the way they craft policies and provide support for innovative behaviours. The current findings are limited to innovation activities of the public sector in Kenya, specifically the two organisations.
Originality/value
The findings from this research can aid the understanding of the nature of innovation in PSOs given that it is empirically based on middle managers’ insights.
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Policies aimed at intensifying innovation, and how they relate to industrial activities, is the major theme of this chapter. We build on Industrial Marketing and Purchasing (IMP…
Abstract
Policies aimed at intensifying innovation, and how they relate to industrial activities, is the major theme of this chapter. We build on Industrial Marketing and Purchasing (IMP) studies of innovation, as well as relational approaches to policy studies, to examine the means and goals of innovation policy. From the IMP literature, we take the notion that interaction in business relationships implies continuous learning and adaptations. From this perspective, investments in innovation are marginal in relation to existing patterns of investment, including those in business relationships. From policy studies, we take the view that policymaking and implementation should be treated as sets of interactions, whose outcomes are the effects of multiple and heterogeneous relationships. Based on these principles, we pursue three arguments: (1) Innovations are not primarily effects of innovation policies; (2) Policy-initiated innovation systems, clusters and networks do not necessarily intensify innovation; and (3) Innovation policies and their instruments produce tangible effects, although often in unexpected or unintended ways. We conclude the chapter with suggestions for research and for innovation policymaking.
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Gianluca Maria Guazzo and Vilma Çekani
The purpose of this chapter is to investigate how big data influences the diffusion of knowledge in firms and how it influences the firms’ innovation process. The chapter…
Abstract
The purpose of this chapter is to investigate how big data influences the diffusion of knowledge in firms and how it influences the firms’ innovation process. The chapter identifies gaps that exist in the current literature on the topic. This study is conducted by using a qualitative methodology. PRISMA methodology is used to carry out a systematic literature review. The results shown in this study indicate the positive influence that technology has on knowledge sharing and innovation and on the other hand how good management of knowledge can benefit small and medium enterprises (SMEs). The limitation of this study is related to the methodology, whereas it is considered that a quantitative methodology can be incorporated into the other research resources. The chapter’s aim is to fill a gap in the current literature and to be a new starting point for scholars and managers. Through this work, managers can better understand how to improve the innovation process through knowledge sharing in their organizations. The originality of the present study represents a first step in understanding the mechanisms of knowledge sharing within firms, how it supports the innovation process, and what role big data plays in this context.
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Vianey Oliveira Costa, Raquel Rodrigues Rocha and Maria Jose Madeira
The purpose of this paper is to understand the innovative scenario in Portugal, assess the patterns of goods and service change in the past decade and evaluate several essential…
Abstract
Purpose
The purpose of this paper is to understand the innovative scenario in Portugal, assess the patterns of goods and service change in the past decade and evaluate several essential characteristics from innovation and its relevant aspects.
Design/methodology/approach
This research is a case study with secondary data obtained from the Community Innovation Survey (CIS) in which it is applied to the constant comparative method of data analysis proposed by Spiggle (1994).
Findings
The innovation of products and services in Portugal increased over the entire period analyzed although not linear, the financing programs contributed to the recovery and growth of innovation and small companies presented the most significant increase in product innovation.
Research limitations/implications
This investigation has limitations related to the data collected because the secondary data analyzed generalize the indicators and make it impossible to comprehend each aspect analyzed in this study in detail. This study also pointed out that Portuguese small- and medium-sized enterprises are more easily able to innovate in times of difficulty when compared to large companies. However, it is necessary to understand this phenomenon and present elements that can support or refute this discovery.
Practical implications
This paper offers a broad view of product and service innovation in Portugal for companies, entrepreneurs, universities and researchers, in addition to facilitating the creation and structuring of policies, research and financing that can develop innovation processes.
Social implications
By presenting a macro view of product and service innovation, this paper may facilitate the creation of incentives for innovation in Portugal and, consequently, to improve economic and development indicators.
Originality/value
This paper is unique in showing the patterns of innovation in the product and service in Portugal over almost a decade and in demonstrating important indicators that can be used in future research.
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Ron Dvir and Edna Pasher
Innovation is the process of turning knowledge and ideas into value. An “urban innovation engine” is a system which can trigger, generate, foster and catalyze innovation in the…
Abstract
Innovation is the process of turning knowledge and ideas into value. An “urban innovation engine” is a system which can trigger, generate, foster and catalyze innovation in the city. This paper describes the concept of the “urban innovation engine”, provides some historical and contemporary examples, and suggests a set of guidelines for turning ordinary urban institutions into innovation engines. The paper has two purposes: to trigger further theoretic and action research and exploration in the domain of urban innovation. In recent years there has been intensive research about the conditions (“ecology”) which enable and catalyze knowledge development and innovation in the business world. A second new focus area in the research of knowledge development is the role of the city as a hub for intensive flows and exchanges of knowledge among its habitants and additional stakeholders. We suggest weaving the learning from the business and urban worlds by attempting to apply the dimensions of innovation ecology models to knowledge cities. More specifically, we look at multiple traditional urban constructs, and show how they might act as significant drivers for creativity and renewal. Typically an urban innovation engine is a complex system that includes people, relationships, values, processes, tools and technological, physical and financial infrastructure. We suggest that what innovation engines really do is to create conversations – which are the foundation of most innovations. We bring some examples and snap‐shots from several urban innovation engines such as the museum, the library, the stock exchange, the café, the brownfield, the grand fair, the outlook tower, and the industrial district. The paper conceptualizes the notion of “urban innovation engines”. Based on this concept, it provides a set of guidelines for creating a knowledge city using innovation engines as its building blocks, and innovation ecology elements as an important part of its operating system.
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Sinem Mollaoglu, Citra Chergia, Esin Ergen and Matt Syal
The purpose of this paper is to comprehend the ways of knowledge and application of green building guidelines and assessment systems as innovations diffuse in developing…
Abstract
Purpose
The purpose of this paper is to comprehend the ways of knowledge and application of green building guidelines and assessment systems as innovations diffuse in developing countries’ Architecture Engineering and Construction (AEC) industries.
Design/methodology/approach
Building up on recent research on the India case, this study focused on Indonesia and Turkey and further studied “how green building assessment systems diffuse in developing countries”. A total of 110 experts representing individuals from private and governmental sectors from both countries responded to the conducted survey.
Findings
Findings show insights to adoption of green building guidelines in developing countries, including their diffusion paths, barriers to their use and their applications. Additionally, the results are compared with the India case from the recent literature and analysed via the lens of the diffusion of innovation theory.
Research limitations/implications
A random sampling of the AEC industries in developing countries in future studies and capturing of the evolution of the trends over time will provide further insights into the diffusion of innovation phenomena in the context of green building guidelines.
Practical implications
Innovation adoption paths for green building guidelines in Indonesia, Turkey and India are similar, while a higher adoption rate is observed in the case of India. “Diffusion of innovation” categories for green building guidelines that define the state of each adopter at the time of survey conduct in India, Indonesia and Turkey are found. Environmental groups as innovator, large business houses as early adopter and nodal agencies as early majority are the common adopters and categories of green building guidelines. The study findings align with those in the literature and show that clients and market conditions can catalyse the diffusion of innovation in AEC industries in Turkey and Indonesia.
Social implications
Diffusion of green building guidelines as innovations in developing countries’ AEC industries showed alignment with the Roger’s (2003) model. However, respondents in both Turkey and Indonesia reported approximately ten times as many innovators and twice as many early adopters as Roger’s (2003) model would predict. Because of the small proportions of late adopters and laggards in these two countries, any useful innovation should be quickly incorporated.
Originality/value
Aligning with the literature, findings show that clients and market conditions catalyse diffusion of innovation in AEC industries in Turkey and Indonesia. It is important to note that both countries approximately have ten times as many innovators and twice as many early adopters as theory would predict. Because of the small proportions of late adopters and laggards in these two countries, useful green building innovations could be quickly incorporated.
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Taisya Pogodaeva, Natalia Baburina and Anna Dmitrieva
The purpose of this paper is to study the impact of bank financing on innovative development of Russian circumpolar area and identifying the barriers to its development.
Abstract
Purpose
The purpose of this paper is to study the impact of bank financing on innovative development of Russian circumpolar area and identifying the barriers to its development.
Design/methodology/approach
Using the abstract-logical method and a set of methods of economic, statistical and econometric analysis (panel data analysis) the authors examine the role of financial intermediaries in innovative development of Russia and Russian arctic regions.
Findings
The key financial intermediaries in the Russian economy have historically been the banks, which are, at the same time, as it follows from the analysis above, inertly participating in the innovative development financing in the Russian circumpolar regions. Assessment of the potential intensification of the role of banks in the innovative ecosystems has shown that, despite the development of institutional conditions of banks’ resource base compounding and the development of funding, high risks of innovation, multiplying in a volatile external environment, prevent the inflow of bank capital into the innovation sector.
Research limitations/implications
Main limitation is the inability of panel data to capture long-term impacts of bank financing on innovative development of Russian circumpolar area.
Practical implications
The results suggest that the intensification of the banks’ participation in financing innovation and overcoming the existing challenges will enable to stimulate the process of innovation development of the circumpolar zone in Russia.
Originality/value
There is no study evaluating the impact of bank financing on innovative development of Russian arctic regions.
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Tiago Oliveira, Helena Alves and João Leitão
This systematic literature review aims to identify the main areas of study related to co-creation and innovation in Higher Education Institutions (HEIs), as well as the main…
Abstract
Purpose
This systematic literature review aims to identify the main areas of study related to co-creation and innovation in Higher Education Institutions (HEIs), as well as the main external and internal stakeholders with whom co-creation is made.
Design/methodology/approach
The empirical approach is based on 258 articles selected from the Web of Science (WoS), Clarivate Analytics and Scopus, Elsevier databases, with analysis of titles, abstracts and keywords following a research protocol. VOS viewer and CitNetExplorer software were used, with the twin aim of identifying publications with a higher number of citations and designing maps of reference word co-occurrence.
Findings
The analysis led to three clusters being identified: Cluster 1. Management and transfer of knowledge from HEIs to companies; Cluster 2. Co-creation and innovation in HEIs through cooperation between universities and companies; and Cluster 3. Universities’ third mission and their role in developing entrepreneurship education. The results of the literature clusters analysis led to proposing a conceptual model of analysis.
Research limitations/implications
Despite only employing two databases and the content analysis criteria, the three found clusters are linked, recognising the interplay between co-creation and innovation in HEIs, knowledge transfer to enterprises and the influence on HEIs' third goal.
Practical implications
This systematic literature review highlights and gives a picture of the state-of-the-art in co-creation and innovation in HEIs, as well as presenting a model of co-creation and innovation in HEIs that can contribute to reinforcing the University-Industry-Community ties.
Social implications
This study can lead to a better knowledge of the issue of co-creation and innovation at HEIs, as well as a deeper analysis of the sorts of relationships between HEIs and their stakeholders, as well as its impact on surrounding areas and influence.
Originality/value
The research highlights the interaction between HEIs and their stakeholders on a basis of value co-creation and innovation, providing mutual benefits for all involved, as well as greater development and recognition of HEIs and their surrounding regions’ image andreputation. A future research agenda is also presented on the topic of co-creation and innovation in HEIs.
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