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Article
Publication date: 11 June 2021

Shushan Zhang, Lei Sun, Qi Sun and Haiying Dong

This paper aims to explore how the novel information technology (NIT) [1] affects three dimensions of sustainable supply chain performance (economic performance, environmental…

Abstract

Purpose

This paper aims to explore how the novel information technology (NIT) [1] affects three dimensions of sustainable supply chain performance (economic performance, environmental performance and social performance) and how two dimensions of IT alignment (IT infrastructure alignment and IT human resources alignment) mediate the relationship between them.

Design/methodology/approach

NIT is defined, the dimension of IT alignment is expanded, the theoretical hypotheses are proposed and are tested using survey data from 394 manufacturing enterprises using NIT in China.

Findings

The results indicate that NIT plays a positive role in improving sustainable supply chain performance, and IT alignment mediates the impact of NIT on sustainable supply chain performance.

Originality/value

This study highlights the impact of NIT on sustainable supply chain performance and demonstrates IT alignment as a mediator between them, it also provides a deeper understanding of how different dimensions of IT alignment affect sustainable supply chain performance

Details

Journal of Business & Industrial Marketing, vol. 37 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Book part
Publication date: 26 November 2021

Joe McDonagh

For the last four decades, the alignment of strategy and digital technology has persisted as one of the most critical and bothersome issues for senior government executives…

Abstract

For the last four decades, the alignment of strategy and digital technology has persisted as one of the most critical and bothersome issues for senior government executives. Against this backdrop and drawing on the fruits of an extended program of collaborative research between 1995 and 2020, this chapter draws attention to how government organizations foster effective alignment and how this is achieved through four distinct cycles of alignment work. Considering that this work is heavily people- and organization-centric, the chapter calls for greater involvement of organization development and change scholars and practitioners in this important area of organizational life and work.

Details

Research in Organizational Change and Development
Type: Book
ISBN: 978-1-80262-173-0

Keywords

Article
Publication date: 17 February 2012

Chia‐An Chao and Aruna Chandra

This study seeks to examine the impact of owner's knowledge of information technology (IT) on business and IT strategic alignment, as well as on IT use in the small firm context…

2322

Abstract

Purpose

This study seeks to examine the impact of owner's knowledge of information technology (IT) on business and IT strategic alignment, as well as on IT use in the small firm context, using the resource‐based view as a theoretical foundation.

Design/methodology/approach

A random sample of 217 small manufacturers and financial services firms in the USA answered a two‐page survey containing questions pertaining to the company's business strategies, the extent IT supported each business strategy, types of IT used, and the level of owner's IT knowledge.

Findings

Owner's knowledge of IT was found to be a significant predictor of IT strategic alignment, as well as adoption of traditional IT and internet technologies, while controlling for differences in firm attributes (size, age, industry affiliation, and strategic focus).

Practical implications

Small firm owners are well advised to seek ways of improving their knowledge of IT, integrating IT use in firm‐level business planning, as well as reexamining their business strategy and IT use to detect and correct misalignments, if any.

Originality/value

From the resource‐based view, the owner's IT knowledge is a critical resource that cannot be easily codified, hence less susceptible to competitive erosion, since it is embedded in the owner's tacit knowledge and expressed in the unique but complementary use of IT in support of the firm's strategic goals. This study confirmed small firm owner's knowledge of IT as an important, knowledge‐based capability and a vital component of business‐IT strategic alignment.

Article
Publication date: 22 September 2022

Rameshwar Dubey, Angappa Gunasekaran and Cyril R.H. Foropon

The coordination among the various entities such as the military, government agencies, civilians, non-governmental agencies, and other commercial enterprises is one of the most…

Abstract

Purpose

The coordination among the various entities such as the military, government agencies, civilians, non-governmental agencies, and other commercial enterprises is one of the most challenging aspects of managing the humanitarian supply chain. Blockchain technology (BCT) can facilitate coordination, but the cost and other hindrances have limited their application in disaster relief operations. Despite some studies, the existing literature does not provide a nuanced understanding of the application of blockchain technology to improve information alignment and coordination. Motivated by some recent examples where blockchain technology has been used to trace and mobilize resources in the form of funds and materials from the origin to the destination, the authors develop a theoretical model grounded in the contingent resource-based view.

Design/methodology/approach

To empirically validate the model and test the research hypotheses, the authors gathered cross-sectional data using a structured pre-tested questionnaire. In this study, the authors gathered our responses from international non-governmental organizations from twenty-four countries. The authors performed the statistical analyses using variance-based structural equation modeling (PLS-SEM) with the help of commercial software (WarpPLS 7.0).

Findings

The findings of the study offer some useful implications for theory and practice. The results obtained through statistical analyses suggest that the BCT significantly affects information alignment and coordination. However, contrary to popular beliefs the study suggests that intergroup leadership has no significant moderating effect on the paths joining BCT and information alignment/coordination. Moreover, the authors found that the control variable (interdependence) significantly affects the information alignment and coordination further, which opens the room for further investigation.

Practical implications

The result of the study offers some useful guidance. Firstly, it suggests that humanitarian organizations should invest in BCT to improve information alignment and coordination which is one of the most complex tasks in front of humanitarian organizations. Secondly, intergroup leadership may not have desired influence on the effects of BCT on information alignment/coordination. However, the interdependence of the humanitarian organizations on each other may have a significant influence on the information alignment/coordination.

Originality/value

The study offers some useful implications for theory. For instance, how BCT influences information alignment and coordination was not well understood in the context of humanitarian settings. Hence, this study offers a nuanced understanding of technology-enabled coordination in humanitarian settings.

Details

Journal of Enterprise Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0398

Keywords

Book part
Publication date: 3 August 2011

David Y. Chang

Because technology innovation has changed the way people do business significantly, adopting information technology (IT) for strategic planning has become a vital issue for…

Abstract

Because technology innovation has changed the way people do business significantly, adopting information technology (IT) for strategic planning has become a vital issue for today's business management. However, most studies seemed to focus more on technology than on information in IT. Unfortunately, the way technology alters the business model is not as much as the way information changes an organization's managerial concept. The impact is beyond marketing issues and is very important to an organization's managerial philosophy. This study adopts a strategy concept called the co-alignment principle (Olsen, West, & Tse, 1998), to investigate how an information system (IS) could be designed to enhance and process the information flows involved in the processes of strategy formulation and implementation. It places IT implementation issues directly at the heart of strategic management for research. Using qualitative research approach with a single case-study method employed, 11 recommendations and 10 propositions were obtained to address and handle the newly discovered 7 key issues for strategy formulation and implementation. The study also exemplified that when these issues are being handled by an IS properly designed, a coordination strategic IT framework that goes beyond the thinking of cost saving and productivity increase is achieved as well.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-0-85724-769-8

Keywords

Article
Publication date: 14 March 2008

Anne‐Marie Croteau, Pierre‐Majorique Léger and Luc Cassivi

This paper aims to investigate the alignment between the information‐processing needs and capabilities during interorganizational relationships through the lenses of both the…

1918

Abstract

Purpose

This paper aims to investigate the alignment between the information‐processing needs and capabilities during interorganizational relationships through the lenses of both the product and the business relationships life cycle concepts, and the types of information exchanged.

Design/methodology/approach

This paper follows up on a previous empirical study conducted in the automotive sector, investigating the electronic collaboration within the supply chain of a large European Automotive Supplier (EAS). Out of the 61 respondents from this previous study, four illustrative cases are selected to further investigate their information alignment, where each case involves one specific relationship between EAS and its business partners based on the supply chain collaboration classification provided by the German Association of the Automotive Industry (VDA).

Findings

The conclusion is that the phenomenon is bimodal and requires that the different information‐processing needs and capabilities associated with each stage of both the product and the business relationships life cycles should be considered.

Research limitations/implications

The small number of illustrative cases and the specificity of the chosen sector limit the generalizability of the results. Without considering the various types of information‐processing needs and capabilities as well as the stage of both product and business relationships life cycles, a biased conclusion could lead to inappropriate information and communication technology investments and business decisions.

Originality/value

The richness of the cases and the genuine integration of the life cycle concepts and the type of information with the notion of alignment help to identify some key aspects of interorganizational relationships.

Details

Industrial Management & Data Systems, vol. 108 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Book part
Publication date: 9 August 2017

François L’Écuyer and Louis Raymond

This study aims to explore the relationship between IT and HRM in the context of manufacturing SMEs, more specifically the relationship between strategic HRM and e-HRM as well as…

Abstract

Purpose

This study aims to explore the relationship between IT and HRM in the context of manufacturing SMEs, more specifically the relationship between strategic HRM and e-HRM as well as the performance effects of this relationship. The conceptual framework is founded upon the resource-based view (RBV), specifically upon the strategic HRM and e-HRM capabilities of SMEs and upon the strategic alignment of these capabilities in the form of capability configurations or “gestalts.”

Methodology/approach

To answer the research questions, a questionnaire was constructed and mailed to 1854 manufacturing SMEs in the province of Quebec, Canada, producing 216 valid responses that were used for statistical analysis purposes. Capability configurations were identified through a cluster analysis of the e-HRM and strategic HRM capabilities developed by these firms.

Findings

Using structural equation modeling to validate the research model, a causal analysis confirmed a positive influence of the sampled SMEs’ strategic orientation upon their development of strategic HRM capabilities. More importantly, a higher level of alignment between the SMEs’ strategic HRM and e-HRM capabilities was associated to a higher level of strategic HRM performance.

Originality/value

To our knowledge, ours is the first study to show interest in the effect of the strategic alignment of HRM and IT capabilities upon HRM performance, by adopting a configurational perspective and considering organizational IT from a functional point of view. Given the specific context of SMEs, the focus was on e-HRM capabilities related to the IT infrastructure of these organizations and the IT competencies of individuals related to HRM.

Details

Electronic HRM in the Smart Era
Type: Book
ISBN: 978-1-78714-315-9

Keywords

Article
Publication date: 9 November 2007

Sami Kajalo, Risto Rajala and Mika Westerlund

Technology‐related issues have an increasing impact on business. The alignment between overall business objectives and technology‐related decisions, such as decisions on…

1483

Abstract

Purpose

Technology‐related issues have an increasing impact on business. The alignment between overall business objectives and technology‐related decisions, such as decisions on application service acquisitions, resurfaces occasionally in the intense academic discussion on information systems (IS). Prior research indicates that the alignment of business and IS decisions remains a major concern for business practitioners. The purpose of this paper is to analyze the factors that drive the consistency in technology‐related decisions and result in diverse modes of business‐IS alignment.

Design/methodology/approach

This study investigates application service acquisitions among the top 200 firms in Finland. In this quantitative empirical study, principal component analysis with varimax rotation method is used to examine the companies' drivers for business‐IS alignment. Moreover, the firms are categorized using the cluster analysis method.

Findings

This study identifies four factors that drive the achievement of business‐IS alignment. These factors are: awareness of the impact and risks of IS decisions, efficacy of IS management, systematic decision making process, and business development orientation of IS management. Moreover, the study identifies four clusters of firms that illustrate diverse modes of business‐IS alignment: ad‐hoc alignment, business‐driven alignment, consensual alignment, and technology‐driven alignment.

Originality/value

The value of the study lies in revealing the key factors influencing the alignment of vital IS investments and the overall business strategy. The study identifies four clearly different approaches to business‐IS alignment. Moreover, the paper suggests that business‐IS alignment stems from several factors, including the collective development of strategies that reflect the combined knowledge of business and IS managers.

Details

Journal of Systems and Information Technology, vol. 9 no. 2
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 9 August 2021

Aboobucker Ilmudeen

Though prior studies have attempted to explore the various effects of managing information technology (IT) investment on firm performance, the mechanism through which management…

Abstract

Purpose

Though prior studies have attempted to explore the various effects of managing information technology (IT) investment on firm performance, the mechanism through which management of IT impact on firm performance rests less clear. The purpose of this study is to examine the impact of managing IT and business-IT alignment on firm performance.

Design/methodology/approach

Drawing on the resource-based theory and process theory, this study examines how managing IT impacts business-IT alignment and firm performance. The primary survey of 182 responses from IT and business managers from Sri Lanka was empirically examined.

Findings

The findings reveal that managing IT has a positive and strong impact on business-IT alignment and firm performance. Further, business-IT alignment partially mediates between managing IT investment and firm performance relationships.

Research limitations/implications

Today, businesses have invested a massive amount of money in IT investment, and the return on this investment is always a serious concern for managers and industry practitioners. This study finding proposes meaningful insights on managing IT, business-IT alignment and firm performance.

Originality/value

This study opens up the black box on the above nomological linkage and contributes to the literature by extending the theoretical lenses while suggesting insightful and practical implications.

Details

foresight, vol. 23 no. 6
Type: Research Article
ISSN: 1463-6689

Keywords

Article
Publication date: 12 June 2007

Shirley Gregor, Dennis Hart and Nigel Martin

Drawing on established alignment and architectural theory, this paper seeks to present the argument that an organisation's enterprise architecture can enable the alignment of…

7951

Abstract

Purpose

Drawing on established alignment and architectural theory, this paper seeks to present the argument that an organisation's enterprise architecture can enable the alignment of business strategy and information systems and technology (IS/IT).

Design/methodology/approach

The paper presents a detailed case study of the Australian Bureau of Statistics (ABS), where a high degree of alignment and international recognition of excellence in business and enabling IS/IT performance are documented.

Findings

The ABS enterprise architecture was developed in 1999‐2001 and describes the organisation's physical business and IS/IT elements, and the connective relationships that inform the alignment condition. The ABS architecture is robustly holistic in form, and is characterised by a strong and equal focus on business operations, the deliberate inclusion of an IS/IT governance framework, the structuring and hosting of corporate information for business delivery, and the efficient reuse of IS/IT components.

Originality/value

The ABS case study also examined empirically the social aspects and formal mechanisms of organisational alignment, and shows how a formal enterprise architecture mechanism can integrate into a successful alignment process.

Details

Information Technology & People, vol. 20 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

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