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Article
Publication date: 22 June 2012

Przemysław Lech

The purpose of this paper is to examine the information gathering methods used during enterprise system (ES) selection among Polish organizations and to have IT consulting experts…

2059

Abstract

Purpose

The purpose of this paper is to examine the information gathering methods used during enterprise system (ES) selection among Polish organizations and to have IT consulting experts evaluate these methods, which will result in identification of the preferred approach for the information‐gathering task during system selection.

Design/methodology/approach

The research has a qualitative exploratory design with grounded theory being the main research method. A mixed quantitative‐qualitative approach to data collection was used: an e‐mail‐based survey was used as an introductory stage to gather data on information‐gathering methods. The results of the survey were evaluated by ES experts during unstructured interviews. The interviews were then transcribed and coded according to the grounded theory coding techniques.

Findings

The evaluation of selection approaches revealed that the approach to information gathering should depend on the level of configurability of the systems subject to selection. Two generic approaches were identified: requirements driven – for highly configurable systems, and system functionality driven – for the systems offering limited configurability. Interaction between the customer and the bidder was also identified as the main condition for preparing the unbiased offer by the bidders.

Research limitations/implications

Regarding the survey study, as the survey sample was small and the sample selection process was not random, the results should not be generalised to the whole population of Polish enterprises. It would be also beneficial to test the validity of the findings from the grounded theory study on the big population of ES bidders with the use of statistical methods.

Practical implications

For highly configurable systems, a model that includes a business process analysis, detailed requirements' specification and dedicated system functionality presentation is the preferred approach. A workshop is preferred to obtaining a ready requirements list. For systems offering limited configurability, an approach centred on system presentation is more suitable. In this case the requirements should be gathered during the presentation on a “gap‐fit” basis.

Originality/value

There is a significant lack of research that explores the selection process, with the stress on organizational needs and system functionality information gathering and makes indications for improvement of this process from the consulting enterprise (bidder) point of view. The paper fills this gap by presenting the results of a survey among Polish enterprises regarding selection routines and the evaluation of these routines by expert ES professionals, resulting in the development of the preferred set of information‐gathering methods.

Article
Publication date: 1 November 2001

C. Jeanne Hill

Within the existing health care system, a significant percentage of Americans over the age of 65 will have need of extended health care. Yet the extended care industry has little…

1876

Abstract

Within the existing health care system, a significant percentage of Americans over the age of 65 will have need of extended health care. Yet the extended care industry has little information as to how consumers will make a choice among placement options. The results of this study describe both the need recognition and pre‐selection search stages of the decision process and the impact of need recognition on subsequent search activity. The information obtained from an influential person as the problem is being defined appears to have a complex relationship with pre‐selection search, with initial information leading to less search but additional information increasing search activity. Contrary to previous studies, pre‐selection search was found to be fairly extensive, increasing with time availability.

Details

Journal of Services Marketing, vol. 15 no. 6
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 December 2020

Sisi Xing, Aidong Peng and Yihong Mao

This paper aims to propose some suggestions for libraries and other digital reading service institutions to improve the utilization rate of e-books, based on the theoretical and…

Abstract

Purpose

This paper aims to propose some suggestions for libraries and other digital reading service institutions to improve the utilization rate of e-books, based on the theoretical and empirical analysis of the perception behaviour characteristics of e-book selection under the allocation of limited cognitive resources.

Design/methodology/approach

From the perspective of key perception points, this paper studies the key perception points of selecting e-books through the experimental method and explores the influence of subject factors (users’ characteristics, users’ needs) on users’ e-book perception behaviour.

Findings

College students have selective attention in the process of selecting e-books. They will choose some important contents of e-books, such as title, book introduction, author, catalogue, reader comments, others’ recommendations, read leaderboard, to perceive and there is an obvious difference in perception intensity. Different personal traits and reading needs have a great influence on users’ perception points. Libraries and other digital reading service institutions should provide promotion information based on key perception points of e-books, develop personalized e-book service and promotion and optimize the expression of key perception points of e-books.

Originality/value

This paper presents a valuable study attempting to introduce cognitive resource theory into the field of digital reading service, which proves that users also have limited cognitive resource allocation in the process of selecting digital books.

Details

The Electronic Library , vol. 38 no. 5/6
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 2 August 2018

Liviu Florea, Sorin Valcea, Maria Riaz Hamdani and Thomas W. Dougherty

The purpose of this paper is to investigate how individual interviewers’ dispositional cognitive motivations may influence interview interactions and outcomes. More specifically…

2183

Abstract

Purpose

The purpose of this paper is to investigate how individual interviewers’ dispositional cognitive motivations may influence interview interactions and outcomes. More specifically, this study explores the influence of the need for cognition, need for cognitive closure, and accountability on the relationship between first impressions and selection decisions.

Design/methodology/approach

In total, 41 graduate students were assigned the role of interviewers and were tasked to interview 331 undergraduate students at a large Midwestern university. The selection interview was designed to recruit qualified undergraduate students to the MBA program of the university.

Findings

First impressions significantly influenced selection decisions, but did not influence interviewers’ behaviors. Moreover, multilevel analyses reveal that interviewers’ need for cognition and accountability moderate the relationship between first impression and selection decisions, albeit in different direction. Need for cognition strengthens, whereas accountability weakens the relationship between first impression and selection decision.

Research limitations/implications

A potential interviewer bias is apparent, where interviewers high on need for cognition tend to weight first impressions more in the decision process. However, this bias was not directly observable, since interviewers’ behaviors during the interview were not affected by first impressions.

Originality/value

The present study goes beyond previous research on first impressions in the employment interview, finding that dispositional differences account for the tendency to weigh first impressions in the selection decision.

Details

Personnel Review, vol. 48 no. 1
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 January 1992

Anne Morris, Gwyneth Tseng and Hilary Drenth

As yet, the services and guides offered commercially do not address the problem of database selection fully. There is a need for a database selector that can either take database…

Abstract

As yet, the services and guides offered commercially do not address the problem of database selection fully. There is a need for a database selector that can either take database selection out of the hands of the inexperienced or act as an advisor to more experienced online users. One approach to assisting business database selection is to produce better software, but of what type? Examination of the problem suggests that an expert system, which embodies and applies problem‐solving skills, might be suitable, since the task of database selection requires specific cognitive skills; intermediaries with skills in selecting databases exist; and intermediaries can articulate the methods they use to select databases.

Details

Library Hi Tech, vol. 10 no. 1/2
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 12 June 2017

Bahar Yasin, Fakhri Baghirov and Ye Zhang

This paper aims to identify the most popular travel information sources used among tourists and investigates how travel information selection differs across travel experience and…

1289

Abstract

Purpose

This paper aims to identify the most popular travel information sources used among tourists and investigates how travel information selection differs across travel experience and gender.

Design/methodology/approach

This study used convenient and quota sampling strategy, questionnaires were distributed to 270 respondents at Sultanahmet and Grand Bazaar areas. A screening question was used to classify respondents.

Findings

First, past travel experience, travel agent, travel websites and hotel websites are generally the most frequently used travel information sources in destination selection due to conveniences and reliability. Second, first-timers prefer to use external information sources such as Facebook, guidebooks, travel agents and newspapers to gather information about destinations, whereas repeat visitors prefer to use internal information sources such as friends’ suggestions and past travel experience. Lastly, female visitors rely more on internal information sources such as friends’ suggestions and past travel experience. However, males prefer to use external information sources like Facebook, television, blog, travel agents, newspaper and guidebooks in choosing Turkey as a destination.

Research limitations/implications

Because factors studied, travel information sources selected, number of respondents and questionnaire distribution area are limited, future studies can expand to a bigger area so more respondents could get more reliable results.

Practical implications

This paper could help tourism industries understand searching behaviours among different types of tourists better to promote businesses in convenient sources and reach target customers easily.

Originality/value

This paper fulfils an identified need to study how travel information searching behaviours differ among tourists.

Details

Journal of Hospitality and Tourism Technology, vol. 8 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 7 July 2014

José Osvaldo De Sordi, Manuel Meireles and Marcia Carvalho de Azevedo

The purpose of the paper is to understand the values perceived and the priorities attributed by the managers to four dimensions of information quality associated with…

Abstract

Purpose

The purpose of the paper is to understand the values perceived and the priorities attributed by the managers to four dimensions of information quality associated with meta-information commonly used in the initial selection (scanning) of content by managers: source credibility, comprehensiveness, timeliness, and confidentiality.

Design/methodology/approach

The study involved conducting simulations of information selection for decision making with 124 professionals from 11 different companies. The results were analysed with content analysis techniques, nonparametric statistics, and cluster analysis.

Findings

Three levels of priority were found in the managers’ information selection process: the credibility and timeliness dimensions were the most highly prioritised, the comprehensiveness dimension was the least prioritised, and the confidentiality dimension occupied an intermediate position. The preferences of the managers are for current information and a well-known source with respect to the timeliness and source credibility dimensions, respectively. Regarding the confidentiality dimension, the preference is for restricted information, valued for the desire to know. For the comprehensiveness dimension, there was no well-defined preference for managers with respect to the quantity of text in a managerial report.

Practical implications

The knowledge of priorities and values attributed to the dimensions of information quality is critical for the definition of characteristics to be incorporated into information projects.

Originality/value

This study's contribution is related to the process of information selection in a dynamic situation in which little time is available to information analysis.

Details

Online Information Review, vol. 38 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 12 July 2021

Lu Guan, Yafei Zhang and Jonathan J.H. Zhu

This study examines users' information selection strategy on knowledge-sharing platforms from the individual level, peer level and societal level. Though previous literature has…

Abstract

Purpose

This study examines users' information selection strategy on knowledge-sharing platforms from the individual level, peer level and societal level. Though previous literature has explained these three levels separately, few have simultaneously examined their impacts and identified the dominant one according to their effect strengths. The study aims to fill this research gap of the competitions among different levels of information selection mechanisms. Besides, this study also proposes a three-step decision-tree approach to depict the consumption process, including the decision of first-time exposure, the decision of continuous consumption and the decision of feedback behavior participation.

Design/methodology/approach

This study analyzed a clickstream dataset of a Chinese information technology blogging site, CSDN.net. Employing a sequential logit model, it examined the impacts of self-level interest similarity, peer-level interest similarity and global popularity simultaneously on each turning point in the consumption process.

Findings

The authors’ findings indicate that self-level interest similarity is the most dominant factor influencing users to browse a knowledge-sharing blog, followed by peer-level interest similarity and then global popularity. All three mechanisms have consistent influences on decision-making in continuous information consumption. Surprisingly, the authors find self-level interest similarity negatively influences users to give feedback on knowledge-sharing blogs.

Originality/value

This paper fulfills the research gap of the dominance among three-levels of selection mechanisms. This study's findings not only could contribute to information consumption studies by providing theoretical insights on audience behavior patterns, but also help the industry advance its recommendation algorithm design and improve users' experience satisfaction.

Peer review – The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2020-0475

Details

Online Information Review, vol. 46 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 1 April 1994

Michael Buckland and Christian Plaunt

This article examines the structure and components of information storage and retrieval systems and information filtering systems. Analysis of the tasks performed in such…

Abstract

This article examines the structure and components of information storage and retrieval systems and information filtering systems. Analysis of the tasks performed in such selection systems leads to the identification of 13 components. Eight are necessarily present in all such systems, mechanized or not; the others may, but need not be, present. The authors argue that all selection systems can be represented in terms of combinations of these components. The components are of only two types: representations of data objects and functions that operate on them. Further, the functional components, or rules, reduce to two basic types: 1) transformation, making or modifying the members of a set of representations, and 2) sorting or partitioning. The representational transformations may be in the form of copies, excerpts, descriptions, abstractions, or mere identifying references. By partitioning, we mean dividing a set of objects by using matching, sorting, ranking, selecting, and other logically equivalent operations. The typical multiplicity of knowledge sources and of system vocabularies is noted. Some of the implications for the study, use, and design of information storage and retrieval systems are discussed.

Details

Library Hi Tech, vol. 12 no. 4
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 1 November 1994

Jane A. Barford

Argues that the growing availability of information, especially fromelectronic sources, offers both potential and problems for theresearcher. Increasingly, information has become…

1450

Abstract

Argues that the growing availability of information, especially from electronic sources, offers both potential and problems for the researcher. Increasingly, information has become a commodity, commissioned for a specific purpose and shaped to fit the needs of the commissioner. It follows that user requirements will dictate not just the research remit (what information to collect) but also the selection criteria (why the information is needed). Establishing why information is needed is an integral step in deciding on the particular focus or slant that any search strategy, and subsequent information analysis, must take. A comprehensive, or indeed a balanced, collection of information may be neither necessary nor desirable. End users may only require information that will support their information need. Choice of information sources will also be governed by these information needs, and their selection is a vital factor in the provision of useful, relevant information and its successful communication to the end user.

Details

New Library World, vol. 95 no. 6
Type: Research Article
ISSN: 0307-4803

Keywords

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