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Libraries and librarians have long been early adopters of information technologies. For decades, librarians have applied computerization to library operations. Standardization and computerization of bibliographic records decades ago made possible automation of library systems, the creation and utilization of giant bibliographic utilities such as OCLC with its 52 million records. Collaborative adoption of information technologies decades ago brought shared cataloging, on-line public access catalogs, bibliographic databases, enhanced interlibrary loan and document delivery, and acquisition of information in digital formats, resulting in worldwide access to library resources. Nonetheless the revolution in information technologies that produced the World Wide Web in the mid-1990s hit the information profession of librarianship and the educational establishment like an earthquake.

F.A. Hayek’s famous critique of the socialist planned economy turned on the role of information in markets. In competitive markets, decision-making is decentralized and relies on locally available market signals. Decision-makers do not have to be omniscient or predict the future; they simply have to focus on market prices. By contrast, socialist planners face a much more demanding situation where they have to acquire and process vast amounts of information in a centralized fashion. The author revisits Hayek’s early work in light of the contemporary revolution in information technology, using recent research on organizational decision-making. The author argues that a great deal of market information is produced by public and private institutions, and includes much more than market prices. The boundary between tacit knowledge and formalized knowledge changes as IT enables the spread of the latter. Furthermore, the growing “knowledge economy” underscores the importance of intellectual property, and the legal institutions that support it. Overall, some of Hayek’s early insights hold up well while others need updating.

This chapter analyzes and considers new business strategies in the area of ICT, where competition is intense, in regard to mechanisms for companies to achieve ongoing change as a means of realizing corporate innovation. As a case study, the chapter takes a look at Japan’s Softbank, which in recent years acquired Sprint Mobile, a major U.S. carrier, to become the largest mobile communications carrier in the world. When the only vital element for achieving ongoing corporate innovation is the demonstration of top-down leadership as centralized leadership through the presence of certain charismatic leaders or a management team, it will be difficult for a company to achieve ongoing strategic innovation. The presence of not only leaders, managers, and staff who have centralized leadership to assist and foster the development of autonomous, distributed knowledge integration (creation) activities that occur locally in every department within a company, but also leaders, managers, and staff who apply dialectical thinking to various contexts and who promote creative knowledge integration (creation) activities locally through distributed leadership is essential. This chapter analyzes and contemplates mechanisms for achieving corporate innovation through the implementation of dialectical leadership where practitioners at every management layer dynamically differentiate between centralized leadership and distributed leadership or allow for both forms of leadership to coexist to respond to changes in the environment through holistic leadership.

This study takes the position that the vitality of academic libraries is grounded in the working experiences of its librarians. It suggests that a full understanding of problems facing contemporary information professionals in the post-industrial workplace requires an analysis of the labouring aspects as well as the professional nature of their work. The study of changes in the academic library work experience thus depicts the state of the library, and has implications for other intellectual workers in a social environment characterized by expanding information technologies, constricted economic resources, and the globalization of information production. Academic librarians have long recognized that their vocation lies not only in the classical role in information collection, organization, and dissemination, but also in collaboration with faculty in the teaching and research process, and in the contribution to university governance. They are becoming increasingly active in the protection of information access and assurance of information quality in view of information degradation on the Internet and various compromises necessitated by interaction with third party commercial information producers.

Each chapter in this book provides its own conclusion with a dedicated summary and conclusion at the end of each chapter. This final chapter therefore provides a brief aerial overview of the book with additional recommendations for future research and transformation.

Purpose – The purpose of this chapter is to explore the ways in which bachelor’s degree programs in library and information studies can support and enhance Master of Library Science (MLS) and Master of Library and Information Science (MLIS) programs.

Approach – The history of undergraduate library degrees is examined, followed by a brief discussion of the current landscape of library education. Finally, five ways in which library and information science (LIS) undergraduate programs can revitalize the MLS/MLIS are addressed and analyzed.

Findings – Bachelor of Science in Library Science degrees can impact the MLS/MLIS degree in five discrete ways. Undergraduate programs can interest student in future information work, allow for more specialization in graduate programs, allow paraprofessionals to advance their library education, support rural libraries, and can lead to more rigorous MLS/MLIS curricula.

Value – As libraries and library education are in transition, undergraduate LIS degree programs have the potential to transform LIS education as a whole.