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Article
Publication date: 7 December 2020

Effects of message framing and evidence type on health information behavior: the case of promoting HPV vaccination

Xiaoting Xu, Mengqing Yang, Yuxiang Chris Zhao and Qinghua Zhu

Based on the examination of the roles of message framing and evidence type, this study made an analysis of the promotion methods of intention and information need towards…

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Abstract

Purpose

Based on the examination of the roles of message framing and evidence type, this study made an analysis of the promotion methods of intention and information need towards HPV vaccination.

Design/methodology/approach

The study conducted a 2 (gain-framed messages vs loss-framed messages) × 2 (statistical evidence vs narrative evidence) quasi-experimental design built upon theories of message framing and evidence type. This experiment recruited college students who were not vaccinated against HPV as participants. The analysis of variance (ANOVA), the analysis of covariance (ANCOVA), and the independent sample T-test were used to test the hypotheses.

Findings

The results (N = 300) indicate that (1) Loss-framed messages will lead to a more favorable intention towards HPV vaccination than gain-framed messages. (2) Statistical evidence will lead to a more explicit information need than narrative evidence. (3) Message framing and evidence type will interact and (a) for statistical evidence, loss-framed messages will lead to a more favorable intention towards HPV vaccination than gain-framed messages and (b) for narrative evidence, gain-framed messages will lead to a more favorable intention towards HPV vaccination than loss-framed messages. (4) Message framing and evidence type will interact and (a) for loss-framed messages, statistical evidence will stimulate more explicit information need of HPV vaccination than narrative evidence and (b) for gain-framed messages, narrative evidence will stimulate more explicit information need of HPV vaccination than statistical evidence.

Originality/value

This paper can help to further understand the important roles of message framing and evidence type in health behavior promotion. The study contributes to the literature on how health information can be well organized to serve the public health communication and further enhance the health information service.

Details

Aslib Journal of Information Management, vol. 73 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/AJIM-02-2020-0055
ISSN: 2050-3806

Keywords

  • Message framing
  • Evidence type
  • Health information behavior
  • HPV
  • HPV vaccination
  • Health information need

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Article
Publication date: 8 April 2020

Combined framing effects on attitudes and behavioral intentions toward mortgage advertisements

David S. Dobson and Karolien Poels

Mortgage lenders often combine a variety of framing strategies when developing mortgage advertisements. To date, these frames have mostly been studied separately. This…

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Abstract

Purpose

Mortgage lenders often combine a variety of framing strategies when developing mortgage advertisements. To date, these frames have mostly been studied separately. This paper, however, studies the combined framing effects of message valence, specificity, and temporality on consumers' mortgage decision-making.

Design/methodology/approach

A mixed methods design was used. First, 13 unique print ads collected from a Canadian newspaper were analyzed for content. Second, a 2 × 2 × 2 scenario-based experiment with 400 undergraduate participants examined the framing effects of valence, specificity and temporality on attitudes toward the mortgage advertising message, the product advertised, and the brand, as well as on consumers' behavioral intentions toward the advertised mortgage product.

Findings

The content analysis suggests that combined framing does exist in print ads. A positive message with a fixed term and a specific interest rate were the most commonly used frames. The experiment revealed that, for behavioral intentions, the main effect of the message temporality was significant. The effects of advertising a long-term mortgage on behavioral intentions were more favorable than those of advertising a short-term mortgage.

Practical implications

This research provides a combined framing model for designing advertising strategies for the financial services industry to market complex financial products, such as mortgage loans to consumers. This is relevant to lenders when designing a persuasive package or ads for potential customers.

Originality/value

This study is the first of its kind to investigate the effects of combinations of message frames on consumers' mortgage decision-making, while also advancing the understanding of message framing theory for the financial services industry.

Details

International Journal of Bank Marketing, vol. 38 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IJBM-07-2019-0277
ISSN: 0265-2323

Keywords

  • Canada
  • Lenders
  • Mortgage
  • Advertising
  • Message framing
  • Attitudes
  • Behavioral intentions

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Article
Publication date: 1 July 2000

Consumer product evaluation: the interactive effect of message framing, presentation order, and source credibility

Richard Buda and Yong Zhang

Subjects (n = 200) received a detailed description of a product and were asked to rate their attitudes about this product. Presentation order, source credibility and…

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Abstract

Subjects (n = 200) received a detailed description of a product and were asked to rate their attitudes about this product. Presentation order, source credibility and message framing were manipulated in a 2× 2× 2 completely crossed factorial design. Subjects who received a positively framed message rated product attitudes significantly greater than those subjects who received a negatively framed message. Also, significant differences in message framing effects were found for those subjects who received the framed message first in the nonexpert condition (credibility) and those subjects who received the framed message last in the expert condition. Findings are then discussed.

Details

Journal of Product & Brand Management, vol. 9 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/10610420010344022
ISSN: 1061-0421

Keywords

  • Product management
  • Advertising
  • Advertising effectiveness
  • Marketing communications

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Article
Publication date: 3 April 2017

Eyes on the frame: Explaining people’s online searching behavior in response to TV consumption

Sabrina Heike Kessler and Lars Guenther

Using the internet parallel to or after television (TV) consumption changes the way people receive news. The way information is framed by the media has been found to…

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Abstract

Purpose

Using the internet parallel to or after television (TV) consumption changes the way people receive news. The way information is framed by the media has been found to influence the behavior of news recipients. The purpose of this paper is to hypothesize that the exposure to TV media frames would affect a lay audience’s online information-seeking behavior.

Design/methodology/approach

In an experiment combining eye tracking and content analysis, participants (n=72) were exposed to one of three TV clips with different media frames (based on a full-sample content analysis) that focused on Alzheimer’s disease. After exposure, participants informed themselves about the issue online. Eye tracking allows to investigate whether individuals mainly scan information, or whether they compute information on a higher level of attention (use more thorough deliberate comparison of information and really reading information).

Findings

Three different frames of online content were identified. Framing was found to influence the individual online searching and reading of information on a descriptive level (entering search words and viewing website content) to some degree, but not on a procedural level (such as selecting online search results).

Research limitations/implications

This study makes a significant contribution to the literature embedding an established theoretical process like framing effects into the internet literature. Regarding the broader theoretical context, this study shed some light on cross-media framing effects on online behavior. Applying the psychological perspective of framing theory to explain and predict online searching behavior is beneficial for specific types of online search behavior. Main limitations are the not representative student sample and the forced task that participants had to inform themselves about Alzheimer’s disease online.

Practical implications

The results have practical implications for the creation of TV-related websites. There can be a positive, profitable synergy of TV and online websites. The websites can complement the TV programs with the focus on information needs of the recipients depending on the TV activated audience frames. Therefore, media managers would do well to plan the contents of their websites as internet-based resources that meet the activated information needs.

Originality/value

This study is among the first to investigate the framing effects of TV on the online information searching behavior of individuals. A deeper understanding of how media frames, especially from TV, are affecting online information seeking will allow researchers to better explain and predict online user behavior and information needs. But still, more research is needed.

Details

Internet Research, vol. 27 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IntR-01-2016-0015
ISSN: 1066-2243

Keywords

  • Eye tracking
  • Information search
  • Cross-media strategy
  • Framing effects
  • Multichannel information
  • Online behaviour

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Article
Publication date: 7 January 2014

Consumers' value perceptions of e-customization – a model incorporating information framing and product type

Pingjun Jiang, Siva K. Balasubramanian and Zarrel V. Lambert

Despite significant business spending in areas such as personalization tools and add-on options representing levels of product attributes, most marketers do not know the…

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Abstract

Purpose

Despite significant business spending in areas such as personalization tools and add-on options representing levels of product attributes, most marketers do not know the amount of value that is directly attributable to their e-customization strategies. This study aims to offer an in-depth investigation of consumers' value perceptions of e-customization and their relationship with perceived sufficiency of information and cognitive cost. The context effects on value perception in e-customization are studied together with antecedent constructs.

Design/methodology/approach

The research consists of a 2×2 between-subjects factorial design. The full model is tested using multiple-group structural equation modeling analysis to verify the significance of the inter-relationships between constructs, as well as the main and the interaction effects of two experimental factors (product information framing and product type).

Findings

The experimental results showed that perceived e-customization value does not simply stem from the ability to “narrow-cast” content more specifically related to a shopper's interests (i.e. anticipated fulfillment value). Rather, this value also stems from the dynamic flexibility of the information system and its ability to entertain and educate during the information dissemination process (i.e. process value and knowledge value). Furthermore, when the customization framing features are better matched with product type characteristics, e-customization seemed to increase value in ways that are difficult to achieve in conventional shopping environments.

Originality/value

By testing the proposed structural model simultaneously with two experimental factors of product type and information framing, this work is the first to address the question of context effects on value creation in an area of increasing substantive importance.

Details

Journal of Consumer Marketing, vol. 31 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JCM-04-2013-0534
ISSN: 0736-3761

Keywords

  • E-commerce
  • Structural equation modeling
  • Consumer value perceptions
  • Customization
  • Information framing
  • Product type

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Book part
Publication date: 1 January 2014

How Framed Information and Justification Impact Capital Budgeting Decisions

William A. Kerler, A. Scott Fleming and Christopher D. Allport

The purpose of this study is to investigate the effects of attribute frames and justifications on capital budgeting decisions and to examine whether the requirement to…

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Abstract

Purpose

The purpose of this study is to investigate the effects of attribute frames and justifications on capital budgeting decisions and to examine whether the requirement to provide justification for a capital budgeting decision moderates the effect of attribute frames.

Methodology

One-hundred and eleven participants made a capital budgeting decision in an experimental case that manipulated the frame of the financial evidence provided and the requirement to provide a justification.

Findings

Results suggest that both attribute frames and justifications affect capital budgeting decisions but the requirement to provide justifications did not moderate the effect of attribute frames.

Originality/value

This study contributes to the capital budgeting literature by identifying two factors that may bias judgments. This study also contributes to the framing literature by examining one potential method of moderating framing effects – requiring justification for decisions.

Details

Advances in Management Accounting
Type: Book
DOI: https://doi.org/10.1108/S1474-787120140000023006
ISBN: 978-1-78350-632-3

Keywords

  • Capital budgeting
  • attribute framing
  • justification
  • accountability

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Article
Publication date: 1 March 2002

An examination of audio and visual cue framing within Australian in‐cinema advertisements

Michael Jay Polonsky, Bronwyn Hanson, Suzanne Hartsuyker and Vesna Novacevski

Uses Resnik and Stern’s content analysis criteria to examine audio and visual information of in‐cinema slide advertisements within one regional market in Australia to…

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Abstract

Uses Resnik and Stern’s content analysis criteria to examine audio and visual information of in‐cinema slide advertisements within one regional market in Australia to determine whether two types of cues are compatible or reinforce one another. Suggests that there was extensive information framing for a narrow set of information cues. States that there were also significant differences in the types of audio and visual cues, which might result in conflicting information being communicated or information overload.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 14 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/13555850210764909
ISSN: 1355-5855

Keywords

  • Advertising
  • Films
  • Australia
  • Advertising effectiveness

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Article
Publication date: 1 November 2011

Framing numbers “at a distance”: intangible performance reporting in a theater

Andreas Sundström

The purpose of this paper is to explore how the framing of numbers may be related to the distance between the information provider and information users.

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Abstract

Purpose

The purpose of this paper is to explore how the framing of numbers may be related to the distance between the information provider and information users.

Design/methodology/approach

The design of the paper is a case study, in an organizational situation where there are perceived problems in producing stable inscriptions for reporting to users at a distance. The study focuses on the top management level in a small‐sized publicly‐funded theater. The qualitative research design incorporates interviews, observations and document analysis.

Findings

The paper illustrates how knowledge and understanding of the circumstances of measurement form a substantial part of what constitutes “distance” between an accounting user and the referred context. It is argued that the framing of numbers may be utilized as a means to control action at a distance. The findings also imply that the use of measurements regarding intangibles may be perceived as useful for purposes beyond internal management.

Originality/value

The paper contributes in two ways to prior research on accountability relations and accounting as an enabler of action at a distance: it elaborates on what constitutes a distance, and it also adds an emphasis on reciprocal behavior by the provider of information in an accountability relation.

Details

Journal of Human Resource Costing & Accounting, vol. 15 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/14013381111197216
ISSN: 1401-338X

Keywords

  • Information management
  • Information transfer
  • Accounting users “at a distance”
  • Framing of numbers
  • Intangible performance
  • Measurement
  • Theatre

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Article
Publication date: 8 October 2018

The impact of framing and groupthink to the career selection decision of accounting major students

Erina Sudaryati and Tri Angga Kusuma

The purpose of this paper is to show the impact of framing and groupthink both individually and simultaneously regarding the decision of career selection.

Open Access
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Abstract

Purpose

The purpose of this paper is to show the impact of framing and groupthink both individually and simultaneously regarding the decision of career selection.

Design/methodology/approach

The samples of this study are determined by the purposive sampling method with accounting major students as the criteria. The number of observation is 178 accounting major students. Independent variables of the study are framing and groupthink, while the dependent variable is the career selection decision. Data used in this study are primary data that are obtained by questionnaire. The analysis techniques used are simple regression analysis, multiple linear regression and coefficient determination analysis.

Findings

The results of this study show that framing has a positive effect on the career selection decision and so does the groupthink.

Originality/value

Both framing and groupthink simultaneously have a positive effect on the career selection decision. The value of coefficient determination (R2) is 21.3 percent, and the rest of 78.7 percent is explained by non-researched variable.

Details

Asian Journal of Accounting Research, vol. 3 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/AJAR-06-2018-0011
ISSN: 2443-4175

Keywords

  • Accounting students
  • Framing
  • Groupthink
  • Career selection

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Article
Publication date: 1 October 2018

The influence of culture and framing on investment decision-making: The case of Vietnam and Germany

Dennis Fehrenbacher, Peter Gordon Roetzel and Burkhard Pedell

Cultural studies in business and economics research are still limited to particular cultures. Knowledge on cultural differences may help international corporations to…

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Abstract

Purpose

Cultural studies in business and economics research are still limited to particular cultures. Knowledge on cultural differences may help international corporations to adapt management practices according to the markets they are operating in. The purpose of this paper is to study the issue of escalation of commitment and framing in a new cultural setting involving Germany and Vietnam. This setting is unique and particularly interesting, for Germany being the biggest European market and Vietnam being one of the fastest growing emerging markets in Asia.

Design/methodology/approach

The authors use a lab experiment with student participants from Germany and Vietnam.

Findings

In a 2×2 in between-experiment, the authors find strong support that Vietnamese participants have a stronger tendency to invest additional resources and evidence that negatively framed information leads to the higher escalation of commitment. Implications are discussed.

Originality/value

The unique empirical comparison is important because differences between other western and eastern countries do not necessarily generalize to the setting.

Details

Cross Cultural & Strategic Management, vol. 25 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CCSM-10-2017-0139
ISSN: 2059-5794

Keywords

  • Framing
  • Escalation of commitment
  • Lab experiment
  • Investment decision-making

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