Search results

1 – 10 of over 168000
To view the access options for this content please click here
Article
Publication date: 1 August 2005

Heather Jones

To describe the process of conducting an information audit at the Hobart City Council and to demonstrate how the audit contributed to knowledge management at the Council.

Downloads
3437

Abstract

Purpose

To describe the process of conducting an information audit at the Hobart City Council and to demonstrate how the audit contributed to knowledge management at the Council.

Design/methodology/approach

This paper is a personalised account of a pilot information audit conducted in the area of risk management activities across the organisation. It gives an overview of some relevant knowledge management texts, the methodology of the pilot audit and a summary of the findings and outcomes of the project.

Findings

The Council units have yet to implement all the findings and recommendations of the pilot, but there have already been significant outcomes. Units have used the audit to coordinate risk management initiatives and processes with other areas. This has contributed to breaking down the information silos and to the development of a culture of knowledge sharing.

Research limitations/implications

This paper describes the process used for the Pilot Information Audit – Risk Management project, and what happened as a result.

Practical implications

This paper may provide some useful insights to other librarians in a small special library environment with limited resources who are planning to conduct an information audit.

Originality/value

This is an example of an information audit undertaken in a local government setting.

Details

Library Management, vol. 26 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

To view the access options for this content please click here
Article
Publication date: 19 July 2021

Ahmed Al-Dmour, Hala Zaidan and Abdul Rahman Al Natour

This study aims to empirically investigate the role of accounting information quality (AIQ) as a mediating factor in the relationship between knowledge management (KM…

Abstract

Purpose

This study aims to empirically investigate the role of accounting information quality (AIQ) as a mediating factor in the relationship between knowledge management (KM) processes and business performance (BP) of the financial institutions (FI) operating in Jordan.

Design/methodology/approach

Based on a literature review and knowledge-based theory, an integrated conceptual framework has been developed to guide the study. The study’s conceptual framework is constituted of three primary constructs, namely, KM processes (acquisition, integration and utilization), BP (financial indicators and non-financial indicators) and AIQ conceptualized using the International Accounting Standard Board’s (2010) framework fundamental qualitative characteristics (relevance, understandability, faith representation and comparability). Data has been collected through a self-administered questionnaire applied to 247 respondents. The targeted respondents have been FIs (commercial banks and insurance companies) in Jordan.

Findings

The main findings supported accounting information as a mediator factor in enhancing the relationship between the FIs’ KM process and BP (FI) operating in Jordan.

Originality/value

This study contributed to theory by filling a gap in the literature regarding the role AIQ as a mediator factor between the KM process and BP of the FI operating in Jordan as a developing country.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

Abstract

Details

The Emerald Handbook of Modern Information Management
Type: Book
ISBN: 978-1-78714-525-2

Keywords

To view the access options for this content please click here
Article
Publication date: 1 October 2004

Hamilton Mphidi and Retha Snyman

The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic…

Downloads
5344

Abstract

The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic libraries, selected by means of the purposive sampling method, utilise the intranet as a knowledge management tool. Based on the literature, knowledge management and an intranet are briefly defined. The advantages of the intranet as a knowledge management tool as well as the content of an intranet are discussed. The opinions about knowledge management and the utilisation of the intranet as a knowledge management tool in the three academic libraries are weighed up against the findings in the literature. It is clear that a strong awareness exists of the importance of knowledge management and the value of the intranet as a knowledge management tool. However, the potential of the intranet as a knowledge management tool is not utilised fully.

Details

The Electronic Library, vol. 22 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

To view the access options for this content please click here
Article
Publication date: 1 October 2002

Damien McManus and Brendan Loughridge

Based on the results of a small‐scale pilot interview‐based survey of senior information professionals working in the academic community in the UK, this paper reviews some…

Downloads
2493

Abstract

Based on the results of a small‐scale pilot interview‐based survey of senior information professionals working in the academic community in the UK, this paper reviews some of the reasons why knowledge management is apparently so unpopular in universities. Those interviewed were a Pro‐Vice‐Chancellor and Librarian (Communications and Information Technology), a Director of Information Strategy and University Librarian, a Director of Information Services and University Librarian, two University Librarians, an Information Strategies Co‐ordinator at a major public funding body in higher education, and the Head of Information Services at a multinational law firm. Corporate culture and organisational structure are found to be major factors affecting perceptions of the relevance of knowledge management programmes and projects.

Details

New Library World, vol. 103 no. 9
Type: Research Article
ISSN: 0307-4803

Keywords

To view the access options for this content please click here
Article
Publication date: 14 May 2018

Shadi Habis Abualoush, Abdallah Mishael Obeidat, Ali Tarhini, Ra’ed Masa’deh and Ali Al-Badi

The purpose of this paper is to investigate the interrelationships among knowledge management (KM), information systems (IS) and employees’ empowerment (EE) on employees…

Downloads
2906

Abstract

Purpose

The purpose of this paper is to investigate the interrelationships among knowledge management (KM), information systems (IS) and employees’ empowerment (EE) on employees’ performance (EP).

Design/methodology/approach

Accordingly, a structural model is developed that delineates the interactions among these constructs and explores the mediating effect of EE on the relationship between KM, IS and EP. A questionnaire-based survey was designed to test the aforementioned model based on dataset of 287 employees’ pharmaceutical industries in Jordan. The model and posited hypotheses were tested using structural equation modeling analysis.

Findings

The results indicated that KM and IS positively and significantly affect EE, in which the latter impact EP as well. However, neither KM nor IS proved to be positively related to EP. Additionally, EE positively and significantly mediated the relationship between KM and EP, besides the relationship between IS and EP.

Originality/value

This is one of the few studies which investigate the interrelationships among KM, IS and EE on EP, and the first to test the model on companies in the pharmaceutical industries in Jordan.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 48 no. 2
Type: Research Article
ISSN: 2059-5891

Keywords

To view the access options for this content please click here
Article
Publication date: 9 January 2017

Melissa Fraser-Arnott

Librarians are increasingly involved in projects and teams that require them to exhibit a broad range of knowledge and competencies which extend beyond traditional…

Downloads
2349

Abstract

Purpose

Librarians are increasingly involved in projects and teams that require them to exhibit a broad range of knowledge and competencies which extend beyond traditional librarianship to include aspects of records management, information management, and knowledge management. In effect, librarians need to be information specialists, but the task of broadening one’s knowledge and competencies may be daunting, and it is helpful to explore the competencies of these various information disciplines as a guideline for competency development. The purpose of this paper is to provide some insights into the shared competencies and knowledge of these disciplines.

Design/methodology/approach

This paper describes an analysis of the competency profiles of librarians, records managers, information managers, archivists, and knowledge managers and provides a competency profile for information specialists that incorporates the knowledge and competencies from all of these areas. The sources used for this analysis were existing competency profiles developed by professional associations and employers of information workers such as government agencies.

Findings

The analysis resulted in the development of a competencies list which includes five competencies groups. These competency groups are: collaboration, client service, and communication; organizational understanding and strategic alignment; programme and service delivery and management; records, information, and knowledge management technical competencies; and personal qualities.

Practical implications

This analysis may be useful for librarians or library students who are determining which professional development opportunities to undertake as well as for managers who are seeking to define job profiles for their library staff in today’s complex information environment.

Originality/value

This paper bridges the disciplines of librarianship, information management, records management, archives, and knowledge management by comparing their relative competency profiles in order to create a set of competencies that are common to all disciplines.

Details

Library Management, vol. 38 no. 1
Type: Research Article
ISSN: 0143-5124

Keywords

To view the access options for this content please click here
Article
Publication date: 5 June 2007

Anthony Y.K. Yam, Michael F.S. Chan and Walter W.C. Chung

The challenge of global product design and manufacturing in the networked enterprise is to have an information hub supported by an information infrastructure that is…

Downloads
2415

Abstract

Purpose

The challenge of global product design and manufacturing in the networked enterprise is to have an information hub supported by an information infrastructure that is difficult to imitate by competitors. The global company can use this global network to share information among its members and provide fast response to customers. The purpose of this paper is use to the dispersed production network to show where knowledge management can be deployed in operations for gaining competitive advantage.

Design/methodology/approach

The case study method was selected as the research method. The case of Hasbro Far East Ltd is presented to depict the components of the information hub and why knowledge management can be effectively deployed in the management of the collaborative product development process.

Findings

The findings of the case study support the argument that the streamlined collaborative process can be institutionalised in the form of information hub to facilitate the use of a new business model for global product design and outsourced manufacturing. The new business model guides an incremental approach in transforming the operations of a global enterprise which serves a show case in business process management for benchmarking.

Research limitations/implications

This paper offers a business model of knowledge management in networked enterprise for global product design and manufacturing. The success of using the model depends on the sponsor in the creation of the knowledge‐based system and the ability in resolving conflicts through information sharing among members of networked enterprise. Future research should concentrate on developing enterprise performance tools to facilitate the alignment of views from different participants of the network so that they can become sponsors earlier in committing to the development of an information hub for knowledge management and achieve the new dispersed production network business model.

Originality/value

Findings may pose interesting implications for global entrepreneurs, policymaker, suppliers and supporting institutions, for the way they work together to gain the most benefits and competitive advantage from the new business model.

Details

Benchmarking: An International Journal, vol. 14 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

To view the access options for this content please click here
Article
Publication date: 1 February 2000

Carl Gustav Johannsen

There are similarities between information management (IM) and knowledge management (KM), but the latter is wider in scope and includes (especially) aspects of process and

Downloads
2022

Abstract

There are similarities between information management (IM) and knowledge management (KM), but the latter is wider in scope and includes (especially) aspects of process and learning which are not major concerns of information management as generally understood. This article presents theoretical considerations on both similarities and differences between IM and KM, and summarises the points made into a conceptual model of basic KM processes. It is emphasised that KM operates in a quite different way from IM and that management must see ‘knowledge’ in a much wider sense than that of document storage and retrieval per se. The point is made that a knowledge management perspective on business processes, training and achievement of business objectives is relevant in a different way from IM which has up till now been used in an information service way to refer to repository‐based systems. This point is illustrated by using total quality management (TQM) as an example. The examination of TQM‐based management tools reveals that the application of these tools is interesting from a KM point of view, having significant consequences especially in terms of knowledge creation, accumulation and sharing.

Details

Journal of Documentation, vol. 56 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

To view the access options for this content please click here
Article
Publication date: 13 February 2007

C. Lakshman

Leadership theory and research has not addressed the role of leaders in knowledge management, despite its importance to organizations. Consequently, information and

Downloads
12273

Abstract

Purpose

Leadership theory and research has not addressed the role of leaders in knowledge management, despite its importance to organizations. Consequently, information and knowledge management as key leader functions have not been explored. This study is an attempt to generate a preliminary theory of the role of leaders in knowledge management through a grounded theory approach.

Design/methodology/approach

This study builds a grounded theory of the role of leadership in knowledge management by comparatively analyzing 37 in‐depth interviews of CEOs. Combining deductive and inductive methods, this study establishes the key role of top executive leaders of organizations in knowledge management.

Findings

The data from the interviews suggest that leaders are acutely aware of the role of information and knowledge sharing and design knowledge networks that serve to maximize organizational effectiveness. Moreover, leaders use information technology and knowledge management to better focus on key internal and external customers. Thus, this grounded theory emphasizes both the leader behavior dimensions of information and knowledge sharing. More importantly, this study links the processes of knowledge management and customer‐focused knowledge management to leader and organizational effectiveness. Additionally, there seems to be evidence that such knowledge management activities implemented by leaders can positively impact organizational performance.

Research limitations/implications

This grounded theory study has identified relationships/ processes of leadership that are inherently longitudinal. A key limitation, however, is that the end result is theory, which needs to be tested and refined through other conventional mechanisms.

Originality/value

This study makes significant contributions to both the leadership and knowledge management literatures.

Details

Leadership & Organization Development Journal, vol. 28 no. 1
Type: Research Article
ISSN: 0143-7739

Keywords

1 – 10 of over 168000