Search results

Based on the assumption that information access disparity is a highly complex phenomenon demanding integrative explications that heed both structure and agency, the purpose of this paper is to outline the theoretical background against which endeavours to develop such explanations can be planned.

The study is based on a close reading of: existing explanations of information access disparity; research of other library and information science (LIS) issues that have demonstrated conscious attempts to bridge structure and agency; and cross-disciplinary integrative theories that have served as foundations for LIS research. Explanatory power of the first and applicability of the latter two are critically assessed; lessons for future research are drawn.

The examination shows that efforts to develop integrative theories for information access disparity are emerging but remain indistinct; integrative frameworks for other LIS phenomena exist but are developed primarily by adopting concepts from cross-disciplinary theories and are, therefore, both enabled and constrained by them. It also shows that cross-disciplinary integrative theories contribute to LIS by exporting the general integrative theorising approach and a range of specific concepts but, owing to their limitations in dealing with information-specific issues, their adequacy for explaining information access disparity cannot be assumed.

The study demonstrates that a promising way forward for developing integrative theories of information access disparity is to follow the general integrative approach, but to ground related concepts and propositions in empirical data alone, i.e., to begin the journey of integrative theorising theory-free.

This study aims to build an integrative framework for explaining society's information access disparity, which takes both structure and agency as well as their interactions into consideration.

It adopts a qualitative survey design. It collects data on the development of 65 individuals' information access through interviews, and analyzes the data following grounded theory principles.

A theoretical framework is established based on seven constructs and their relationships, all emerging from the empirical data. It rediscovers practice as the primary structural force shaping individuals' information access, hence society's information access disparity; it shows, meanwhile, that the effect of practice is mediated and/or interrupted by four agentic factors: affective responses to a practice, strategic move between practices, experiential returns of information, and quadrant state of mind.

It urges LIS researchers to go beyond the embedded information activities to examine both the embedded and embedding, beyond actions to examine both actions and experiences.

It calls for information professionals to take a critical stance toward the practices they serve and partake in their reforms from an LIS perspective.

The framework provides an integrative and novel explanation for information access disparity; it adds a number of LIS-relevant concepts to the general practice theories, highlighting the significance of embedded information activities in any practice and their reverberations; it also appears able to connect a range of human-related LIS theories and pinpoint their gaps.

The purpose of this paper is to consider the effect of demographic differences on the motivations and abilities of individuals with diabetes in their search for health information online. Using data gathered from a qualitative study of 30 individuals, the paper examined instances of user-based health motivation and abilities using the lens of demographic differences to identify the influence on health information searching and potential health outcomes.

The paper utilized an interpretive, mixed methodology research design. The paper was composed of a user “experience” that served as a critical incident to the paper, where each participant was prompted to do online searching for health and nutrition information. This was followed by open-ended interviews to gain a deeper understanding of each participants’ online searching experience.

The theoretical model used was the Integrated Model of E-Health Use by Dutta-Bergman (2006) which frames the influence of group and individual-level differences on health information search and e-health use and subsequently health outcomes. The paper found that experiences among diabetic patients who have an assumed intrinsic motivation to search have differential searching behaviors due to a number of factors including access to health care provider or resources, searching success, and significant people in the individuals’ lives. Assumptions about race and socio-economic status are challenged because of the geographic location in which people live and work.

This research on intersectionality and the health information consumer contributes to a better understanding of health information searching behavior. Implications from this research for practice are that search technology in the domain of health should be made customizable, that a variety of user perspectives should be incorporated in the e-health systems development process, and that a comprehensive view of the user in system development should be utilized. In addition, those with diabetes or other chronic illnesses should seek out a variety of resources to enhance their health outcomes.

The examination constitutes one of the few investigations into health information consumer characteristics that might influence the person-technology-information interaction in the context of health care provision. This type of examination into health care consumer characteristics and information behavior is necessary because it has bearing on the success of health care information systems implementation and impact.

Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library.

An online survey and in‐depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test.

The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy‐to‐carry information terminals like mobile phones are very much favored by the blind.

This paper has a unique value in that the real effect and usability of the ubiquitous library service for the blind is investigated for the first time.

Smartphones have great potential to bridge the digital divide that low-socioeconomic status (SES) Hispanics have been experiencing. However, little is known about this group’s use of smartphones for health information. The purpose of this paper is to fill the gap by exploring the context in which smartphones were used for health information.

The authors interviewed 20 low-SES Hispanic participants using the semi-structured interview method. Participants had not obtained college degrees and had annual incomes less than $30,000, but had used their smartphones for health information. The interviews were transcribed and analyzed using the qualitative content analysis method.

Being economical was an important reason for low-SES Hispanic users to use smartphones for health information. The users relied heavily on public Wi-Fi to access the internet. They searched a wide range of health topics, mostly using the mobile web rather than apps. They lacked knowledge and skills to effectively using apps, evaluating the quality of health information, and comprehend information.

Having access to smartphones alone does not help bridge the digital gap for low-SES Hispanics. Interventions need to consider improving these users’ smartphone literacy and health literacy, as well as improving their access to Wi-Fi services and to more quality content in Spanish.

Prior studies speculated that smartphones could be a means to bridge digital divide experienced by the Hispanic ethnic group. This study provided empirical knowledge about how smartphones are used by these users for health information, and shed light on the design of future informational interventions.

This chapter discusses the Maldives information culture as observed and defined from the results of a research project undertaken as a Master of Philosophy at Curtin University in Australia. A survey of one rural Maldives community and one urban Maldives community collected data on their information use, access and awareness. Additional qualitative in-depth interviews with key information stakeholders in the Maldives sought supplementary information on the prevailing information situation. We present a conceptual model of the Maldives information culture including seven key elements: indigenous knowledge, ICTs, information literacy, research and publication, libraries and information services, mass media and information policies. The Maldives information culture is ‘paperless’, not in the modern online sense, but more in terms of the Maldives population's high reliance on verbal information interchange for their everyday information needs. In the Maldives, broadcast media and verbal information exchange predominate over print media. In the Maldives, reading as a leisure activity is present to some degree, but reading as an intellectual activity is limited. Libraries are not commonly used as an information source. Adoption of ICTs is swift and promising. However, even if the Maldives population is literate in the local language, a significant group lacks the English language literacy to benefit from the online information environment. There are no major differences in the use of information between the rural and urban community; the difference is in the level of access to information sources and the respondents' information literacy skills.

This paper aims to present recently published resources on library instruction and information literacy providing an introductory overview and a selected annotated bibliography of publications covering all library types.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2018.

The paper provides a brief description of all 422 sources, and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians and anyone interested as a quick reference to literature on library instruction and information literacy.

The study aims to understand the information services provided to visually impaired users in Indian universities. Further, the study identifies the nuances of information system for visually impaired (ISVI) development suitable to the requirements of the visually impaired community in Indian higher educational institutions.

A two-fold methodology was followed in the study: (1) empirical survey and (2) information system design and development. The empirical survey was conducted in Indian higher educational institutions wherein 316 responses were collected including 185 (58.5%) undergraduate and 131 (41.5%) postgraduate students. A stratified random sampling technique was used in data collection. Empirical study findings were further used as a basis for ISVI design and development for addressing the information requirements of visually impaired users.

The study found that 232 respondents (73.2%) access the Internet every day. “Surprisingly, 143 respondents (45.3%) revealed that no digital infrastructure is available in their institutions, while 173 respondents (54.7%) stated digital infrastructure is available. A total of 210 respondents (75.9%) highlighted that the interface of open access (OA) resources is not designed as per visually impaired (VI) students' requirements. information and communication technology (ICT) infrastructure is not up to the mark revealed as by 34 respondents (10.7 percent) and was rated ‘poor.’” A total of 268 respondents (90.2%) expressed that their institution should develop the information system to full their information needs.

The study is conducted in only one state in India due to financial hindrances. Visually impaired students studying in other states of India are not covered in the study, which may have different perception about the design and development of information system for the visually impaired.

An online ISVI is designed and developed under the study, which is accessible at http://www.isvi.in. Furthermore, the findings of the study may also be used by administrators of the higher educational institutions for building ICT infrastructure for visually impaired students.

No study has been conducted in Indian higher educational institutions for understanding the availability and preferences of information services to visually impaired tertiary students.

This paper makes a significant contribution to the growing field of digital inequality research by developing an operational definition of emotional costs. To examine this understudied aspect of digital inequalities, we build on Van Dijk’s concept of mental access. We define emotional costs as anxiety toward using information and communication technologies instigated by a lack of prior technology experience and limited computer access.

We examined the influence of emotional costs on lower-income students’ technology efficacy, academic efficacy, and computer application proficiency in the context of a computing intervention. Specifically, we examined the relationship between home and school computer usage with self-perceived technology efficacy, computer application proficiency, and academic efficacy. Data from surveys of 972 students were analyzed in order to better understand the importance of technology access on our outcome variables. We also investigated the possible mediation effects of emotional costs on our outcome variables.

The results revealed that home computer usage was a determinant of students’ self-perceived technology efficacy while shared school access was not. After conducting mediation tests, the results further indicated that emotional costs mediate the effects of home computer usage on technology efficacy.

We conclude that emotional costs might help explain why access inequalities lead to skill inequalities in the context of computing interventions and offer a replicable operational definition for future studies.

Skilled, well-educated African immigrants arrive in Canada with aspirations for more opportunities and a better life, but too often end up with few employment options and precarious jobs. The purpose of this paper is to investigate the experiences of African immigrants attempting to locate suitable, well-compensated employment in Canada. More specifically, this paper reveals how long-standing information poverty frameworks from the field of information behavior are inadequate for understanding intersectional and broader socio-cultural forces influence access to information and employment precarity among African immigrants.

Data were collected through semi-structured interviews with twenty-five African immigrants in Metro Vancouver. Qualitative content analysis was used to explore participants' employment information seeking and perceptions of information availability using Britz's information poverty framework.

Participants encountered a range of difficulties when seeking information related to employment, including content, process and identity-related challenges, in alignment with Britz's framework. However, the framework did not fully encompass their information seeking experiences. Limited access to relevant information impacted participants' ability to make timely career decisions, and there was evidence of information inequity resulting from a mismatch between information provision and participants' multifaceted identities.

This research applied Britz's information poverty approaches and provided a map of participants' responses to information seeking challenges. Participants did not fit into the category of information poor as defined by Britz. The findings suggest that the discourse on information poverty would benefit from considerations of the diverse backgrounds of information seekers and the incorporation of cultural dimensions to understandings of information access, information poverty and technology use for information seeking.