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The paper aims to explore the issues surrounding the user conceptualisation of academic libraries. The paper will solidify the role of academic libraries as learning spaces and problematise how libraries are conceptualised by users.

The paper is a literature-based conceptual paper and draws on a wide range of literature to challenge the concept of academic libraries and presents how they are becoming reframed as different spaces.

The paper argues that the concept of a library is at risk. While libraries have undergone substantial changes, the concept of a library has lingered. This paper demonstrated that libraries need to proactively engage users in this debate.

The spatial approach taken by this paper demonstrates the complicity behind the user conceptualisation of libraries. Developing an understanding of this process is an important foundation for libraries to develop their user engagement.

With the rise of alternate discovery services, such as Google Scholar, in conjunction with the increase in open access content, researchers have the option to bypass academic libraries when they search for and retrieve scholarly information. This state of affairs implies that academic libraries exist in competition with these alternate services and with the patrons who use them, and as a result, may be disintermediated from the scholarly information seeking and retrieval process. Drawing from decision and game theory, bounded rationality, information seeking theory, citation theory, and social computing theory, this study investigates how academic librarians are responding as competitors to changing scholarly information seeking and collecting practices. Bibliographic data was collected in 2010 from a systematic random sample of references on CiteULike.org and analyzed with three years of bibliometric data collected from Google Scholar. Findings suggest that although scholars may choose to bypass libraries when they seek scholarly information, academic libraries continue to provide a majority of scholarly documentation needs through open access and institutional repositories. Overall, the results indicate that academic librarians are playing the scholarly communication game competitively.

The purpose of this paper is to explore key issues involved with opportunities, challenges, and future developing trends of delivering dynamic and distributed web‐based academic library information resources, services, and instructions for library users in the digital age.

Based on the typical web‐based, three‐tier client/server architecture, this paper explores ten key issues how to leverage quality library user services in the digital age: roles of academic libraries; funding support; information resources; information access; information services; instructions and trainings; impacts of cutting‐edge technologies and emerging technologies; web contents management and knowledge base; assessment and evaluation; and Librarians. Also discussed are the next‐generation web‐based client/server library information architecture and services in the foreseeable future.

With the rapid development of the internet and the world wide web, information exchange and information distribution can be transformed either by disparate formats or by dynamic channels. Knowledge, competence, and skills cannot follow up with the rapid advances of science and technologies. Many library users need assistance to access, locate, convert, synthesize, and evaluate information effectively and efficiently. It is very imperative for libraries and librarians to design, develop, enhance, implement, and deliver high quality user‐centered information services, resources, and instruction at the fingertips of library users.

Target readers who include librarians, instructors, trainers, consultants, managers, IT specialists, executives, and other professionals who are involved with developing and delivering distributed library user services via the internet will find this article of value.

This literature review is on advanced computer analytics, which is a major trend in the field of Human Resource Management (HRM). The authors focus specifically on computer-assisted text analysis (CATA) because text data are a prevalent yet vastly underutilized data source in organizations. The authors gathered 341 articles that use, review, or promote CATA in the management literature. This review complements existing reviews in several ways including an emphasis on CATA in the management literature, a description of the types of software and their advantages, and a unique emphasis on findings in employment. This examination of CATA relative to employment is based on 66 studies (of the 341) that bear on measuring constructs potentially relevant to hiring decisions. The authors also briefly consider the broader machine learning literature using CATA outside management (e.g., data science) to derive relevant insights for management scholars. Finally, the authors discuss the main challenges when using CATA for employment, and provide recommendations on how to manage such challenges. In all, the authors hope to demystify and encourage the use of CATA in HRM scholarship.

The study aims to determine the awareness and extent of use of Web 2.0 technologies in Indian Institutes of Technology (IITs) and Indian Institutes of Management (IIMs).

The study is a questionnaire-based survey on the usage of Web 2.0 technologies among students, research scholars and library and information science professionals of the IITs and IIMs. The research data of the respondents were acquired by visiting their respective institutes. The sample of the study reveals that 1,400 questionnaires were distributed among the users of select IITs and IIMs; 1,100 questionnaires were received, showing a response rate of 78.57 per cent.

The findings of the study imply that young respondents are genuinely interested in the activities of Web 2.0. Also, respondents were found to be aware and making use of such applications in their research and academic works. Social networking sites have received prominent responses among all categories of respondents. Web 2.0 technologies are mostly used for exploring useful and up-to-date information, academic and research and socializing. The time consumption and fear of misusing personal information are major obstacles in accessing of Web 2.0.

This study encompasses the population of select IITs and IIMs. It also signifies the potential of Web 2.0 in the academia.

This study profoundly demonstrates the impact of Web 2.0 technologies on higher education in India. This study may establish as a valuable guide for researchers in understanding Web 2.0 in its proper perspective.

The research provides reliable and factual data, which are worth and justifiable and highlight the considerable observations on the topic, which will be very useful for researchers in this area.

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the United Kingdom. 1,294 responses were received giving a valid and demographically representative response rate of 45.7 per cent. Major findings include: that the majority of respondents had sought information in the past (59.4 per cent) and that an even greater number predicted a future need for information (78.4 per cent). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach CABx, post offices, government departments or family and friends. Face to face communications and reading a book were the most popular means of accessing information but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information and there was a clear emphasis on public libraries as an appropriate location for accessing computerised information. A highly significant majority (79.2 per cent) believed that access to information was very important for exercising their rights as citizens. Many significant variables, in terms of age, gender, status and region were found. In particular it was felt significant that young people were less sure of the importance of being able to access information.

More than ever before, academic librarians are re‐evaluating reference and bibliographic instruction services. A framework for this re‐evaluation is proposed that focuses attention on two significant variables affecting these services: student attitudes and the World Wide Web. These variables exemplify the postmodern condition, characterized by consumerism, superficiality, and knowledge fragmentation. Within this framework, academic librarians can devote more attention to facilitating student critical thinking than to training students in the use of library resources to find information. They can choose from a suite of recommended strategies in reference and instructional settings in and outside the library, their primary goal being to enhance librarian‐student interaction.

Advancements in technology have led to many changes in the field of Library and Information Science (LIS). As global communications and technology continue to become more available and sophisticated, LIS programs need to prepare students for employment in rapidly changing and globalized LIS professions.

Data from a total of 63 programs from the American Library Association (ALA) and 32 programs from the Chartered Institute of Library and Information Professionals (CILIP) was collected through openly accessible websites of these programs. Areas explored include program name, name and level of the academic unit offering the program, credit hours, required courses, percentage of required courses and capstone measurements used within the different LIS programs.

A majority of programs still preserve the keyword “Library” in their name, but not the academic units offering them. Most programs in ALA and CILIP follow a semester-based program. Research methods, internships, practical experience, combined with traditional library core and information technology requirements were found to constitute the major subjects in general. Comprehensive exams were replaced by e-portfolios among ALA programs while a dissertation remains the preferred choice of capstone requirement for CILIP.

Scant studies compare accredited LIS programs worldwide, motivating the study of the similarities, differences and trends of LIS programs under the current globalized technology-driven knowledge economy. This paper seeks to fill the literature gap and promote a global discussion and understanding of LIS curricula in different regions of the world, guiding potential students to select their suitable LIS programs.

This chapter explores “politic talks” (also known as political information) on the websites of academic libraries in land-grant state universities of the South in the context of a global retreat of democracy that emerged during former President Trump’s regime as the 45th President of the United States. The exploratory qualitative evaluation applies website content analysis of seven information offerings in three categories that include: (1) information sources (collections, resources), information policy and planning (assigned role, strategic representation), and connections (internal, external, news and events). Promising practices and illustrative examples of “politic talks” representation on academic library websites show how they are serving as significant providers of political information during current politically turbulent times. The discussion of these findings in relation to each state’s voting likelihood based on trends since 2000 has significant political implications in enhancing the role of academic libraries moving forward.

This paper aims to present empirical evidence on the opinion and behaviour of French scientists (senior management level) regarding open access (OA) to scientific and technical information.

The results are part of a nationwide survey on scientific information and documentation with 432 directors of French public research laboratories conducted by the French National Research Center (CNRS) in 2014.

The CNRS senior research managers (laboratory directors) globally share the positive opinion towards OA revealed by other studies with researchers from the UK, Germany, the USA and other countries. However, they are more supportive of open repositories (green road) than of OA journal publishing (gold). The response patterns reveal a gap between generally positive opinions about OA and less supportive behaviours, principally publishing articles with article processing charges (APCs). A small group of senior research managers does not seem to be interested in green or gold OA and reluctant to self-archiving and OA publishing. Similar to other studies, the French survey confirms disciplinary differences, i.e. a stronger support for self-archiving of records and documents in HAL by scientists from Mathematics, Physics and Informatics than from Biology, Earth Sciences and Chemistry; and more experience and positive feelings with OA publishing and payment of APCs in Biology than in Mathematics or in Social Sciences and Humanities. Disciplinary differences and specific French factors are discussed, in particular in the context of the new European policy in favour of Open Science.

For the first time, a nationwide survey was conducted with the senior research management level from all scientific disciplines. The response rate was high (>30 per cent), and the results provide good insight into the real awareness, support and uptake of OA by senior research managers who provide both models (examples for good practice) and opinion leadership.