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Industrial incident investigations determine what caused an adverse workplace event so that preventative measures can be instituted and reduce the risk of such incidents happening again. Investigators gather evidence from multiple sources in an investigation and one such source is the people in, or around, the industrial incident. The purpose of the current study is to examine if recall strategy could affect eyewitnesses' recollections of a workplace incident.

The current study is a 3 (Post‐Event Context: Think, Filler, Discuss)×2 (Incident Investigation Form: Psychologically‐Based vs. Standard Investigation Form) between‐subjects factorial design. Participant‐witnesses watched a simulated videotaped workplace incident (n=196) then either: thought about the event, discussed it with fellow witnesses, or engaged in an unrelated task. Subsequently, participants recalled the details of the adverse event on an incident report form: a Standard Investigation Form or a form based on principles of cognition (Psychologically‐Based Form).

Compared to the Standard Investigation Form condition, eyewitnesses in the Psychologically‐Based Form condition recalled significantly more pieces of accurate information at a reduced accuracy rate. Post‐event context produced no significant differences in participant‐witnesses' reporting.

The data suggest that incorporating some principles of memory and cognition into incident investigations have the potential to enhance accurate recollection of a workplace event.

This study is among the first to apply psychological theory to enhance eyewitness reports of an industrial incident. In so doing this research contributes to recent literature that explores eyewitness recall for industrial events.

The Howard Shuttering Contractors case throws considerable light on the importance which the tribunals attach to warnings before dismissing an employee. In this case the tribunal took great pains to interpret the intention of the parties to the different site agreements, and it came to the conclusion that the agreed procedure was not followed. One other matter, which must be particularly noted by employers, is that where a final warning is required, this final warning must be “a warning”, and not the actual dismissal. So that where, for example, three warnings are to be given, the third must be a “warning”. It is after the employee has misconducted himself thereafter that the employer may dismiss.

This paper aims to discuss whether recent theoretical and practical approaches within industrial safety management might be applicable to, and solve challenges experienced in, the field of information security, specifically related to incident management.

A literature review was carried out.

Principles, research and experiences on the issues of plans, training and learning in the context of industrial safety management would be suitable for adoption into the field of information security incident management and aid in addressing current challenges.

There are a number of reasons why approaches from industrial safety management have something to offer to information security incident management: the former field is more mature and has longer traditions, there is more organizational research on industrial safety issues than on information security issues so far, individual awareness is higher for industrial safety risks and worker participation in systematic industrial safety work is ensured by law. More organizational research on information security issues and continuous strengthening of individual security awareness would push information security to further maturity levels where current challenges are solved.

This paper shows that the field of information security incident management would gain from closer collaborations with industrial safety management, both in research and in practical loss prevention in organizations. The ideas discussed in this paper form a basis for further research on practical implementations and case studies.

The main audience of this paper includes information security researchers and practitioners, as they will find inspirational theories and experiences to bring into their daily work and future projects.

A distinction must be drawn between a dismissal on the one hand, and on the other a repudiation of a contract of employment as a result of a breach of a fundamental term of that contract. When such a repudiation has been accepted by the innocent party then a termination of employment takes place. Such termination does not constitute dismissal (see London v. James Laidlaw & Sons Ltd (1974) IRLR 136 and Gannon v. J. C. Firth (1976) IRLR 415 EAT).

This research paper aims to examine how incident‐reporting systems function and particularly how the steady growth of high‐priority incidents and the semi‐exponential growth of low‐priority incidents affect reporting effectiveness. Social pressures that can affect low‐ and high‐priority incident‐reporting rates are also examined.

The authors reviewed the incident‐reporting system literature. As there are few studies of information security reporting systems, they also considered safety‐reporting systems. These have been in use for many years and much is known about them. Safety is used to “fill in the gaps”. The authors then constructed a system dynamics computer simulation model. The model is used to test how an incident‐reporting system reacts under different conditions.

Incident reporters face incentives and disincentives based on effects on through‐put but have limited knowledge of what is important to the organization's security. Even if a successful incident‐reporting policy is developed, the organization may become the victim of its own success, as a growing volume of reports put higher pressure on incident‐handling resources. Continuously hiring personnel is unsustainable. Continuously improving automated tools for incident response promises more leverage.

The challenges in safety may not be the same as those in information security. However, the model does provide a starting‐point for further enquiries into information security reporting systems.

An examination of basic factors that affect information security reporting systems is provided. Four different policies are presented and examined through simulation scenarios.

It is commonly acknowledged that service quality can be measured by using attribute‐based and incident‐based measurements. Both methods are distinct in nature, but can be used complementarily. However, in the literature a simultaneous empirical investigation of the power of critical incidents in relation to attribute scores is lacking. In this paper we merge both methods for assessing service quality in a professional services context. Subsequently, both measurements have been used to investigate the effect of service quality on short‐term customer satisfaction and long‐term trust in the service provider. Results indicate that the combined approach adds value to single‐method measurement for explaining customer satisfaction. Furthermore, negative incidents are more influential on satisfaction than positive experiences. However, the negative effect of a negative incident on satisfaction can be compensated for by paying attention to particular dimensions of service quality. Critical incidents do not seem to have an impact on the apparently stable construct of trust.

With proper design and work planning, falls through fragile skylights are preventable. Skylights pose a hazard to workers when their work tasks for operations, maintenance and repair require them to be on roofs. The National Institute of Occupational Health and Safety produced guidelines and special alerts to address the dangers that are present around skylights, and the Occupational Safety and Health Administration regulations have prescriptive requirements for work performed around skylights, and yet incidents still occur. The purpose of this study is to investigate and raise awareness for the causality of the incidents involving skylights in the USA.

The authors investigated and analyzed 204 incidents involving skylights recorded by the Bureau of Labor Statistics to characterize their nature and to determine any correlation with the roof environment or the nature of the work performed. Using Google Earth and Google Maps roof geometry, proximity of skylights to roof edge and rooftop mechanical equipment was determined.

The majority of falls through skylights occur during roof maintenance and repair activities. Falls through skylights are underreported. Because of a general lack of good design to reduce or eliminate the risk of falling through skylights, facility managers carry the burden to properly assess work and access on roofs where fragile skylights are present.

The phenomenon of falling through skylights was made aware on a national level in the USA in 1989; however, little has been done from a design and planning perspective to reduce these incidents. This paper presents a unique perspective on the role of facility managers in understanding the hazards associated with roof maintenance near skylights.

The construction industry contributes significantly to national economic growth and offers substantial opportunities for job creation; however, the industry has continually been plagued by workplace accidents. Moreover, employers may not realize the economic magnitude of workplace injury and ill health arising from construction activities. These accidents represent a considerable economic and social burden to employers, employees and to the society as a whole. Despite governments and organisations worldwide maintaining an ongoing commitment towards establishing a working environment free of injury and disease, a great deal of construction accidents continues to frequent our society. The purpose of this study is to conduct an analysis of a sample of 100 construction accident reports to establish, as far as practically reasonable, the total costs of limited types of construction accidents. Costs attributable to each of these accidents were classified either as direct or indirect costs. Through an exhaustive and time-consuming investigation of all available records from various sources and/or kept in various departments, the individual costs were correlated to the various direct and indirect categories.

This particular study is a combination of explanatory and collective case study approaches, whereby causal effects are determined or a course of events is examined from multiple cases. The preferred form of data collection is left to the researcher to decide (Yin, 2003). When a researcher is considering “how” or “why” questions, a contemporary set of events using primary and secondary documents, over which the researcher has little or no control, the case study approach is feasible (Yin, 2009).

The costs of construction accidents for the same sample of 100 construction analysed in this study has been estimated at a staggering R32,981,200. Of this total, R10,087,350 has been attributed to direct costs and R22,893,850 has been attributed to indirect costs. The costs of construction accidents are based on four cost components: sick pay, administrative costs, recruitment costs and compensation and insurance costs. It should be noted that the estimates of the costs to employers presented in this study are reflective of the activities and incidents of the reviewed organisation and may not necessarily represent another organisation. The costs of construction accidents values presented in this study reveal that construction accidents present a substantial cost to employers and to the society at large, inclusive of both the direct and indirect costs. It is therefore in the best interest of the employer to identify progressive and advanced approaches to more effectively manage construction health and safety, consequently society at large will benefit tremendously.

Given the high rate of construction accidents experienced, employers are not entirely mindful of the actual costs of construction accidents, especially when considering the hidden or indirect costs of accidents. Various safety research efforts have attempted to quantify the true costs of worker injuries; however, localised systematic information on cost of construction accidents at work is not readily available from administrative statistical data sources; therefore, this study was carried out to estimate the costs, like lost workdays or lost income, are clearly visible and can readily be expressed in monetary value; for a large part,0 however, economic consequences of accidents are somewhat hidden.

Knight's Industrial Law Reports goes into a new style and format as Managerial Law This issue of KILR is restyled Managerial Law and it now appears on a continuous updating basis rather than as a monthly routine affair.

Environmental forensic investigations rely on the collection, analysis and interpretation of evidence from an environmental scene to assist in identifying the party responsible for the introduction of exogenous material. These investigations also try to elucidate if the environment and/or human health have been affected. The paper aims to discuss these issues.

Environmental forensic investigations are considered a sub-category of the forensic sciences. The potential scientific evidence is subjected to the same rigour as for other forensic science disciplines, including quality control, accreditation, chain of custody and evidence integrity. The manner in which evidence is analysed and interpreted is also similar. Even though strong similarities can be drawn between environmental forensic investigations and the general forensic sciences, some important differences need to be understood.

Environmental forensic investigations can be more complex than they first appear and identifying, analysing and interpreting scientific evidence is not always straightforward. It is crucial in the comprehension of the complexities of the environmental forensic discipline to understand the intricacies of the investigations, including the limited sample numbers, complex matrices, wide range of exogenous materials encountered, often large size of the scene, changes to the scene and, above all, the potential for degradation or transformation of evidence. In addition, scientific evidence is frequently used to gather intelligence rather than to provide knowledge that can be brought forward to determine guilt or innocence of an accused party.

This paper explores the complexities of the discipline and discusses the difficulties that are encountered during environmental investigations.