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Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Article
Publication date: 9 October 2017

Ying Zhang, Xialing Wei and Wei Zhou

This paper aims to examine the asymmetric effect of cultural distance on the relationship between cultural intelligence and expatriate adjustment through the mechanisms of…

1927

Abstract

Purpose

This paper aims to examine the asymmetric effect of cultural distance on the relationship between cultural intelligence and expatriate adjustment through the mechanisms of conflict management styles.

Design/methodology/approach

This paper conceptualizes a model depicting the interplay between culture intelligence, conflict management styles, cultural flows and expatriate adjustment.

Findings

The authors argue that the integrating style aggravates the positive effects of cultural intelligence on expatriate adjustment, while the avoiding style may undermine such effects. There is also a possible moderating effect of cultural distance asymmetry on the relationship between cultural intelligence and expatriate adjustment such that, the positive influence of cultural intelligence on adjustment is reinforced when the expatriate is sent from a loose cultural environment to adjust to a tight cultural environment, and that the positive influence of cultural intelligence on adjustment is diminished when the expatriate is sent from a tight cultural environment to adjust to a loose cultural environment.

Originality/value

This paper explicates the mediating effect of conflict management styles and the moderating roles of cultural distance asymmetry on the relationship between cultural intelligence and expatriate adjustment. The authors suggest that the level of adjustment is contingent on the direction of cultural flows that the assignment operates in.

Details

International Journal of Conflict Management, vol. 28 no. 5
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 12 September 2016

Arno Haslberger and Michael Dickmann

There has been tremendous interest in the field of cultural adjustment in the past decades. The work of Black and his colleagues has inspired many researchers. However, critics…

Abstract

Purpose

There has been tremendous interest in the field of cultural adjustment in the past decades. The work of Black and his colleagues has inspired many researchers. However, critics have pointed out that their original conceptualization has limitations; most of the insights building on their model have probably been harvested. Therefore, it is appropriate to investigate alternative ways at understanding the challenges in international assignments. The purpose of this paper is to outline a model rooted in person-environment fit theory. The authors follow Dawis and Lofquist’s Theory of Work Adjustment, which has had only a small influence on expatriate research to date.

Design/methodology/approach

The paper develops a correspondence model of cross-cultural adjustment and explores the diverse factors and their interactions in-depth. The satisfaction of individual needs and corresponding environmental supplies (macro, micro, and organizational factors) as well as the satisfactoriness of individual abilities and corresponding environmental requirements (macro, micro, and organizational) is outlined.

Findings

Based on the literature and the model a large number of hypotheses in relation to cross-cultural adjustment are proposed which allow new avenues in adjustment research.

Originality/value

The contribution of this paper is to propose a model that addresses the main criticisms to the adjustment conceptualization of Black and his colleagues.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 4 no. 3
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 2 December 2014

Vivien Supangco and Wolfgang Mayrhofer

The purpose of this paper is to address the following questions: what factors affect work role transition outcomes of Filipino employees in Singapore? What is the influence of…

Abstract

Purpose

The purpose of this paper is to address the following questions: what factors affect work role transition outcomes of Filipino employees in Singapore? What is the influence of type of expatriation on work role transition outcomes? Two outcomes of interest are work adjustment and job satisfaction.

Design/methodology/approach

An e-mail containing the link to a web-based structured questionnaire was sent to Filipinos working in local and multinational organizations in Singapore, who were also encouraged to forward the link to other Filipinos working in Singapore. The number of respondents totals 106. We used regression analysis to address the research question.

Findings

Work adjustment and job satisfaction do not share common factors, indicating differences in their dynamics. Work adjustment is singly explained by the individual factor: the self-efficacy beliefs of the global employees. It is not influenced by the content and context of work but by the disposition of the individual alone. On the other hand, job satisfaction is explained by job factors (role discretion and role conflict) and organizational or job context factors (supervisory support and perceived organizational support). It is not explained by self-efficacy belief. Both work role adjustment and job satisfaction are not influenced by whether or not the global employee is company assigned or self-initiated.

Research limitations/implications

Given the nonprobabilistic sampling employed, results of the study, in a strict sense, apply only to the individuals who participated in the survey. In addition, cross-sectional nature of the study also limits inference on causality.

Practical implications

The null results of gender, marital status, and age imply that these are not good indicators of success and are not a good basis for selection. However, one important dimension to consider in recruitment is self-efficacy belief. Managers also need to nurture self-efficacy of existing employees by enabling them to experience success and for the managers to consciously develop and maintain high self-efficacy belief themselves to serve as role model of employees. Moreover, organizations can enhance and manage job satisfaction by providing support from both the supervisor and the organization, and designing jobs that provide role discretion and less role conflict. In addition, the null result of type of expatriation suggests that pre-departure support erodes through time such that companies that send employees to foreign subsidiaries must continue to provide support beyond the pre-departure phase and highlight the role of host country operations in providing job content and context conducive to job satisfaction.

Originality/value

This study furthers the understanding of work role transition outcomes of people from Asia and the developing world who work in countries other than their own. It also broadens our perspective of work role transition by looking at two outcomes: work adjustment and job satisfaction. Moreover, this study provides an important contribution to the literature by examining the differences in outcomes of company assigned and self-initiated global employees.

Article
Publication date: 1 February 2016

Ying Zhang and Edward Oczkowski

The expansion of the phenomenon of two-way flow expatriation due to the accelerated process of globalization has resulted in an increasing need for a better understanding of…

2485

Abstract

Purpose

The expansion of the phenomenon of two-way flow expatriation due to the accelerated process of globalization has resulted in an increasing need for a better understanding of cross-cultural transitions. Given the absence of convincing a priori theoretical explanations, as part of an inductive discovery process, the purpose of this paper is to examine the relationships between cultural intelligence (CQ), job position, and cross-cultural adjustment (CCA) for expatriates.

Design/methodology/approach

Explicit consideration is given to uncovering the potential importance of cultural distance asymmetry (CDA) effects. Structural equation modelling techniques are employed to analyse survey data from a two-flow sample of expatriates between Australia and China.

Findings

Results indicate that motivational CQ has a statistically significant effect on CCA. CDA is found to moderate the relationship between job positions and expatriate adjustment, such that the relationship depends on the direction of cultural flow between more and less authoritarian cultural contexts.

Originality/value

These findings discover and highlight the potential importance of identifying the direction of cultural flows of expatriation in understanding successful expatriates’ CCA.

Details

Cross Cultural & Strategic Management, vol. 23 no. 1
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 25 September 2017

Frank Fitzpatrick

The purpose of this paper is to re-examine the use of the term “culture shock” in international management studies and cross-cultural research and to propose a paradigmatic shift…

6595

Abstract

Purpose

The purpose of this paper is to re-examine the use of the term “culture shock” in international management studies and cross-cultural research and to propose a paradigmatic shift in how the term is understood for future research. The experience of “culture shock” is an established concept within international management studies, engendering an industry of training designed to combat difficulties in relocation. This paper argues that the use of concept is based on a flawed understanding of “culture” and proposes an alternative perspective to help organisations prepare their employees for overseas assignments.

Design/methodology/approach

The paper opts for a critical review of literature to examine models of culture shock through time and theories relating to success factors in cross-cultural adjustment. In so doing, the paper revisits the notion of culture shock from a social constructionist perspective within a dialectical framework.

Findings

The paper challenges the notion of culture as an essential, reified concept, arguing that culture shock is not about culture, but about the dynamics of context and how individuals deal with life changes to navigate the challenges that they face.

Research limitations/implications

Future research should focus on context-related, interactive behaviour, framed in discourse processes, rather than predetermined a priori typologies based on cultural stereotypes. This would recognise the discursive nature of social interaction within a dialectical framework, where relational tension emerges as a result of disparity.

Practical implications

The paper contributes to an understanding of the complex range of factors influencing the success of relocation to guide international companies in their policies.

Originality/value

This paper proposes a paradigm shift in the treatment of culture shock towards a more discourse-based concept created through universal cultural and dialectical processes.

Details

critical perspectives on international business, vol. 13 no. 4
Type: Research Article
ISSN: 1742-2043

Keywords

Article
Publication date: 16 November 2023

Chhaya Mani Tripathi, Rahul Pratap Singh Kaurav and Tripti Singh

The purpose of this study is to examine the relationship between cultural intelligence (CQ) and cross-cultural adjustment (CCA) using meta-analytic methods. The paper serves a…

Abstract

Purpose

The purpose of this study is to examine the relationship between cultural intelligence (CQ) and cross-cultural adjustment (CCA) using meta-analytic methods. The paper serves a dual purpose as it critically examines the CQ-CCA literature and provides summary effects using meta-analysis to determine how CQ and its facets affect CCA and its three dimensions.

Design/methodology/approach

A meta-analysis of 77 studies involving 18,399 participants was conducted to obtain the summary effects. The studies reporting the relationship of CQ and/or its facets with CCA or any of its dimensions were included in the analysis.

Findings

Results revealed that CQ (overall) and all individual CQs were positively and significantly related to CCA and its three subdimensions. Although CQ (overall) had a strong effect on CCA and moderate to strong effects on all the subdimensions of CCA, the strongest effect size was measured for the relationship of motivational CQ with CCA. Not only this, when individual CQs' relationships were assessed with the individual adjustment dimensions, the motivational aspect of CQ happened to be the most influencing factor, having a close to strong effect on interaction adjustment.

Research limitations/implications

Since the study combines the results from numerous empirical research conducted over time, it avoids the limitations that an individual study has, which is carried out at a single point in time and on a limited sample.

Originality/value

This study adds to the academic research by critically reviewing the CQ-CCA literature. It also works as a guiding map for future research in the area. The study highlights the summary effects for each association between CQ and CCA and their dimensions, elucidating the mixed findings reported in previous research.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 12 no. 1
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 13 June 2016

Riana Schreuders-van den Bergh and Yvonne Du Plessis

The purpose of this paper is to explore and discuss the role of motivational cultural intelligence and its related strategies in the experiential learning and cross-cultural…

Abstract

Purpose

The purpose of this paper is to explore and discuss the role of motivational cultural intelligence and its related strategies in the experiential learning and cross-cultural adjustment of self-initiated expatriate (SIE) women.

Design/methodology/approach

Interactive qualitative analysis (IQA) was the design and process used for this research. Two IQA focus groups were conducted with a non-probability purposive sample of 21 SIE women, aged between 26 and 53 who were living and working in the Netherlands at the time of the research. Participants were invited to brainstorm about their adjustment experience and actively construct a framework of their adjustment experiences.

Findings

Evidence is provided for the role of motivational CQ, with specific reference to reinvention, self-efficacy and goal-setting as motivational strategies, in the successful adjustment of SIE women. Conceptual frameworks of the cyclical learning process and motivational strategies with choice as a moderator in the process, have been developed. Three propositions for future research are also presented.

Originality/value

This study represents an under-researched group and proposes conceptual frameworks for understanding the complex, multidimensional process of SIE women adjustment and the role of motivation, from a participant perspective.

Details

Journal of Global Mobility, vol. 4 no. 2
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 28 March 2008

Arno Haslberger and Chris Brewster

This paper seeks to review and explore the relatively neglected notion of the adjustment of expatriate families to living abroad with the aim of developing a new model that can be…

10880

Abstract

Purpose

This paper seeks to review and explore the relatively neglected notion of the adjustment of expatriate families to living abroad with the aim of developing a new model that can be used for future research.

Design/methodology/approach

The paper draws on the few studies of the topic that have been carried out, but widens the search to include evidence from the related adjustment and family stress literature to create a new model of the process. Using the ideas of stressors, strains and hassles, capabilities, and shared meanings, the paper examines the situation of the expatriate family and explores how families can adjust to life in another country.

Findings

By adopting a salutogenic approach and incorporating insights from these other literatures, the paper shows that family adaptation is a complex and many‐faceted process. It is a process that greater awareness on the part of the family and the organization can improve.

Research limitations/implications

With the help of the model of family adjustment the paper points to systematic gaps in studies on expatriate families and outlines a consequent research agenda.

Practical implications

Awareness is a crucial element in adjustment. The paper shows that awareness by the family can alleviate problems, and that organizations employing members of the family can assist in the adjustment process for the family.

Originality/value

The contribution of the paper comes in its attempt to encompass what is known about expatriate family adaptation directly with a wider view of family adjustment. This provides both a practical framework for future research and some practical implications.

Details

Journal of Managerial Psychology, vol. 23 no. 3
Type: Research Article
ISSN: 0268-3946

Keywords

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