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The purpose of this paper is to document similarities and differences between management practices of different types of organizations in India’s IT sector through an empirical survey. The authors expected these differences to be significant enough for us to be able to group a priori this set of companies meaningfully through cluster analysis on the basis of the similarity of their management practices alone.

Using a mixed-methods approach, 73 senior-level executives of companies working in India’s IT sector were approached with a pretested questionnaire to find out differences on eighteen management practices in the areas of operations management, monitoring management, targets management and talent management. The different types of organizations surveyed were small and amp; medium global multinationals, large global multinationals, small and medium Indian multinationals, large Indian multinationals and small and medium local Indian companies. The differences and similarities found through statistical testing were further validated a priori through cluster analysis and qualitative interviews with senior-level executives.

The management practices of multinationals in India are moving toward Western management practices, indicating that management practices converge as the organizations grow in size. Though the practices of large Indian multinationals were not significantly different from those of global multinationals, the surprising finding was that large Indian multinationals scored better than global multinationals on a few practices. The practices of small and medium Indian companies differed significantly from those of other types of organizations and hence they formed a cluster.

The finding that large Indian IT multinationals have an edge over global multinationals in certain people management practices is a confirmation of the role of human resource practices in their current success and their continuing competitive advantage.

This is perhaps the first study of its kind to document state of specific management practices across different types of organizations in India’s IT sector and then use measures on these practices to group a priori these organizations for validation.

Foreign firms and domestic multinationals have certain internal advantages which may spillover to domestic firms. However, due to heterogeneity across multinationals, it is not necessary that the effect of the spillovers generated by the foreign firm and that generated by the domestic multinational be similar. The purpose of this paper is to empirically find out if the spillovers generated are similar or different in nature.

The study's results are based on a panel regression analysis of 578 firms in the Indian pharmaceutical industry from 1995‐2006. Fixed effects as well as the Levinsohn Petrin methodology are used to analyze the research question.

The paper finds that there are differences in the characteristics of foreign firms and Indian multinationals. It also finds differences in the research and development (R&D) spillover effects from foreign firms and those from Indian multinationals. The knowledge or R&D spillover effect of foreign firms on domestic firms is found to be negative, which is interpreted as movement of labor to foreign firms. Indian multinationals seem to have no spillover effect on domestic firms in the Indian pharmaceutical industry. The study also finds that the presence of foreign firms in the Indian pharmaceutical industry has not had a productivity hampering effect on domestic firms. Finally, the study finds some evidence to believe that spillovers in the Indian pharmaceutical industry may vary with size of the domestic firm.

There are very few papers in literature that empirically try to find similarity or differences between spillover effects due to foreign firms and those due to domestic multinationals. The study also tries to discern if these spillovers vary with respect to the size of the domestic firm.

In this interview with Kumar Mangalam Birla, Chairman of Aditya Birla Group (ABG), he talks about the international journey of ABG, governance issues, experience with acquisitions, Indian management styles, challenges for multinationals from emerging economies and his vision of the future. This paper seeks to report the issues discussed in this interview.

The paper is an interview.

The ABG is a Fortune 500 conglomerate and a world leader in most of the business segments it operates in. The interview sheds light on the international process and strategy, management philosophy, corporate values framework, approach to and experience with international acquisitions, the need for global mindset, control and coordination issues and an evaluation of the strengths and weaknesses of the Indian economy and firms, in the words of a well‐known and high‐profile Indian business leader.

With the changing global economic landscape, there is a growing interest in the way multinationals from emerging economies leverage their country‐ and firm‐specific advantages to compete against mature Western multinational firms in both the developed and developing markets. The perspectives of the Chairman of a highly successful Indian multinational provide a fertile ground for the cross‐national transfer of best practices in a multi‐polar world.

Having transformed his company to become a global market leader, Mr KM Birla provides unique insights into the psyche and strategic mindset of his corporation. This interview takes the reader through a journey that traces the evolution of a 150‐year old, large, family‐owned enterprise into a world class, professionally managed global corporation.

This qualitative case study research describes the human resource management (HRM) practices of four leading Indian information technology (IT) subsidiaries located in Mexico. The purpose of this study is to understand the implementation of these practices from the global integration-local responsiveness perspective.

This study adopts a qualitative multiple case-design approach to compare HRM themes across multiple cases. This research was conducted with HRM leaders from December 2011 through August 2012. This research involved interviews with 50 per cent of the population of Indian IT companies in Mexico. The interviews were tape-recorded and transcribed to maintain the rigor of the research. This study also followed other guidelines to maintain validity and reliability in research.

The results indicate that each function has to be considered independently because of contextual factors. Recruitment and compensation are usually localized as cultural norms, and local laws dictate following domestic practices. Performance management and professional development follow the guidelines from the headquarters as these companies seek standardization of work-related behaviors among their global employees.

This study provides preliminary guidelines for global IT practitioners who may be interested in doing business in Mexico. This paper also details challenges and guidelines for IT multinationals planning to establish in Mexico as articulated by the respondents.

This can be considered a pioneer research, as no other research papers (either qualitative or empirical) have explored the HRM practices of Indian multinational subsidiaries in Mexico. This paper thus provides a preliminary step in understanding this cross-cultural literature in emerging markets.

The aim of this paper is to deal with the purpose, process and prospects pertaining to the rapid internationalization of the Indian information technology (IT) services multinational corporations (MNCs) with a view to explore the issues, challenges and strategies of MNCs from emerging economies.

The paper presents the key findings of in‐depth interviews with the Chief Executive Officers (CEOs) of the top three Indian IT MNCs on a range of issues pertaining to international management.

The findings suggest that the Indian IT multinationals are typical born‐global MNCs that have successfully leveraged on the availability of large and low‐cost Indian IT talent pools and have pioneered the global services delivery model from a global network of development centers. They are currently diversifying into emerging markets where they realize that they need to localize their workforce and business models. They face several challenges in globalizing their talent pool and becoming truly global corporations.

The MNCs from emerging economies are adopting a different growth trajectory and strategic mindset as compared to traditional, western MNCs. They bring several distinct country‐ and firm‐specific advantages to the twenty‐first century global economy and are eager to establish themselves as innovative global players in their own right.

The CEOs play a defining role in shaping the strategy, destiny and direction of a firm. By looking at the internationalization of the top three Indian IT multinationals from the perspective of their CEOs, the strategic apex, we get invaluable, though incomplete, insights into the motives and constraints behind their strategy formulation and implementation.

Financial internationalization is of particular importance to emerging country firms. Its significance arises from the impact of institutional void and related agency problems (common to emerging markets) on the internationalization path of these firms. Building on concepts from international finance, agency theory and institutional theory, this paper aims to examine the main aspects of financial internationalization by emerging country multinationals, namely, cross-listing, foreign ownership and foreign independent directors.

This paper follows a multiple case study approach which is a good fit for the exploratory nature of this research. The interest is to examine the context-driven financial internationalization of each case firm and replicate the firm-level information to find a common strategy.

The findings suggest that financial internationalization by emerging country multinationals starts mainly as these firms plan to enter advanced country markets. It is a dynamic process that entails interaction between financial internationalization and real internationalization, as well as among different aspects of financial internationalization. Cross-listing comprises the first stage of the process. Then, foreign ownership, particularly foreign institutional investments, would increase gradually in response to advances in financial and factor markets. Recruiting foreign independent directors seems to be adopted last, possibly out of fear of losing control of strategic decisions.

This paper presents a unique perspective that delineates different stages of the process of financial internationalization by emerging country multinationals. This complements the efforts to explain the distinct path of internationalization followed by these firms and supplements scarce literature by including emerging multinationals from India where the matter has not yet attracted proper attention.

Since the onset of globalisation, many multinational corporations (MNCs) have been increasingly opening up subsidiaries in several host nations. While the entry of MNCs in some nations has been generally unproblematic, that has not been the case in every host nation. Fears of neocolonialism and postcolonial anxieties are very real phenomena in many parts of the world. When it comes to such resistant environments, MNCs need to be especially careful in how they conduct their public relations activities. This qualitative study of two MNC subsidiaries in India – Hindustan Lever Limited (of Unilever) and Maruti Udyog Limited (of Suzuki Motor Corporation) – explores, in context, the phenomenon of MNC public relations in this host nation that has a history of resistance to MNCs. The authors conclude that MNCs can be successful in potentially resistant host environments through culturally attuned involvement, intervention and respect for the local that is proven through socially responsible performance over time. This is an important message for MNCs starting up in new host environments. Descriptive details elucidate the specific public relations activities of the two MNCs in the Indian business and cultural environment. Overall, the findings have heuristic value for transnational public relations theory building since they suggest that an MNC’s organisational culture and approach to communication and relationship cultivation are important variables that shape how it practises public relations in host nations around the world.

The purpose of this paper is to present strategic responses of leading Indian pesticide manufacturers to the voice of stakeholders and regulatory authorities regarding environment friendly products and processes. The study has made a unique attempt to analyze the product portfolio of selected Indian vs multinational companies with respect to market attractiveness as well as environmental attractiveness.

A comparison of corporate, business and operational level strategies of domestic vs multinational companies impacting environment has been made by selecting two companies of each type from the industry on the basis of their turnover. The product portfolios of selected companies have been analyzed on the basis of a matrix constructed for market attractiveness and environmental attractiveness.

The study finds that both domestic and multinational companies have been making efforts to reorient their product strategy towards a relatively greener portfolio. Also, multinationals are having more environmentally safer products than their domestic counterparts. Indian firms have been catching up by acquiring brands/companies to expand/reorient their product portfolios, whereas multinationals have been adopting merger and acquisition strategies as well as launching new products using indigenous research and development of their parent companies. Related diversification is the preferred strategic move by both the groups, though in different areas.

The study classifies the products of various companies on the basis of market as well as environmental attractiveness and also recommends the strategies to manage a product portfolio. Similar kind of portfolios could be constructed and used for analyzing the product mix of firms in other sectors.

The originality of the study lies in the fact that, although the pesticide industry is very important to study from both an environmental and a strategic perspective, no effort has ever been made to study the environmental strategies of firms and also the comparison of domestic as well as multinational firms. The product portfolio based on market as well as environmental attractiveness devised in the study is novel in nature.

This paper fills a gap in burgeoning emerging country multinational company (EMNC) literatures by offering a region‐wide picture of changes occurring across one sector: pharmaceuticals. The purpose of this paper is to analyze the entry of Indian firms in the Latin American pharmaceutical market since the late 1990s.

The analysis builds on a multi‐method approach. Over 80 interviews with firm managers, policy makers and regulators are informed by a national database showing the relative importance of Indian exports in generics, similares (branded generics), public, and bulk chemical markets.

The paper's findings are twofold: first, contrary to popular intuition regarding developing EMNC activity – which suggests that firms from the developing world have competitive advantages in other developing countries – Indian pharmaceutical firms have learned that operating in a weak institutional environment does not confer specific market advantages. Second, Indian EMNCs have assumed both symbiotic and antagonistic roles, simultaneously cooperating and competing with local firms.

The data are drawn from one industry, across one regional market. Future research could extend the approach, to investigate the southern‐directed strategies of EMNCs in other industries.

The findings of this paper suggest that EMNC managers should not rely on advantages typically described in EMNC literatures. The paper also suggests that public health and regulatory policy in Latin America should take into account the diversification of inputs and strength of Asian bulk chemical suppliers.

This paper enriches current EMNC literatures in which there is a dearth of research on EMNC approaches in emerging markets.

The Indian context is marked with weak anti-discrimination laws and patchy implementation of protection of civil rights of women at workplaces. The purpose of this paper is to unearth the rationales of the adoption of gender diversity management policies and practices in India, in the absence of laws and regulations.

Inspiration is drawn from previous studies on diversity management in other national contexts, and a survey methodology was adopted. The lead researcher administered the questionnaires personally to all respondents to ensure that the understanding of the questions is uniform across respondents as gender diversity management is a relatively new concept in India.

Size of the organisation (number of full-time employees), the influence of external organisations and perceived enhanced organisational flexibility were found to explain the adoption of gender diversity management policies and practices in the Indian IT/ITeS industry. Findings also indicate that Indian subsidiaries of foreign multinationals tend to adopt more gender diversity management policies and practices as compared to Indian-owned organisations.

This study provides evidence that organisations do not always enact structures or behaviours in the pursuit of normative rationality and also consider the economic value of them, establishing an organisational agency in adopting legitimated norms or practices. The study also shows that gender diversity management policies and practices are not only dependent on the enactment of laws but also are adopted because of the economic benefit perceived.

Diversity management policies and practices have been mostly studied in national contexts with anti-discrimination laws or affirmative action programs and have been claimed to be a successor of equal employment opportunity (EEO) policies. In the absence of stringent laws to reduce or eliminate discrimination against women employees in Indian workplaces, this study contributes to the literature by determining whether the business case for gender diversity drives the adoption of gender diversity management in the Indian context.