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1 – 10 of over 5000
Article
Publication date: 1 May 2000

Paul Chynoweth

Examines the obligations to avoid unnecessary inconvenience and to pay compensation for loss or damage within the Party Wall, etc. Act 1996. Considers the argument that…

685

Abstract

Examines the obligations to avoid unnecessary inconvenience and to pay compensation for loss or damage within the Party Wall, etc. Act 1996. Considers the argument that the two obligations are directly related. Demonstrates that the obligation to pay compensation only relates to work lawfully undertaken under the Act and that the obligation to avoid unnecessary inconvenience exists to define the limits of such work. Concludes that the two obligations are separate but complementary aspects of the statutory code and that no direct relationship exists between the two.

Details

Structural Survey, vol. 18 no. 2
Type: Research Article
ISSN: 0263-080X

Keywords

Article
Publication date: 1 January 1973

H.G. ApSimon and S.A. Miller

The need for more intensive utilization of expensive and complex equipment has brought about a considerable expansion of shift working. This expansion has been not so much…

Abstract

The need for more intensive utilization of expensive and complex equipment has brought about a considerable expansion of shift working. This expansion has been not so much in the number of people on shift work as in the variety of categories of staff who are asked — or required — to work shifts, and in the diversification of patterns of shift working.

Details

Personnel Review, vol. 2 no. 1
Type: Research Article
ISSN: 0048-3486

Article
Publication date: 1 January 1977

Diana Barr and Jean Farmer

The paper reports the results of a study to determine the effect of the delays involved in obtaining interlibrary loans and photocopies on the work of users of a medical…

Abstract

The paper reports the results of a study to determine the effect of the delays involved in obtaining interlibrary loans and photocopies on the work of users of a medical library. Few users are inconvenienced and the length of delay or value of the paper appears to have little bearing on what inconvenience is caused. The results are compared with a similar study carried out in industrial libraries and suggest that there is a greater chance of any delays causing inconvenience among medical workers.

Details

BLL Review, vol. 5 no. 1
Type: Research Article
ISSN: 0305-6503

Article
Publication date: 2 May 2017

The Ninh Nguyen, Antonio Lobo and Steven Greenland

The purpose of this paper is to investigate the influence of consumers’ collectivism and long-term orientation (LTO) cultural values on their purchase intention in…

5834

Abstract

Purpose

The purpose of this paper is to investigate the influence of consumers’ collectivism and long-term orientation (LTO) cultural values on their purchase intention in relation to environment-friendly products.

Design/methodology/approach

This research adopts a hypo-deductive research design. A unique conceptual model was developed by linking cultural values to key determinants of green purchase behaviour. This model was then tested using a quantitative survey of 682 shoppers in popular Vietnamese electrical appliance stores.

Findings

Analysis using structural equation modelling reveals that consumers with greater adherence to collectivism and LTO tend to engage in green purchase behaviour owing to their positive environmental attitudes, strong subjective norms and tolerance of inconvenience associated with eco-friendly product purchase. Gender is found to moderate the relationship between the determinants and purchase intention.

Practical implications

Marketers including manufacturers and policymakers must endeavour (change globally) to reduce or eliminate perceived inconvenience associated with green purchases. They should also effectively communicate messages stressing that eco-friendly product purchases are crucial for environmental protection and benefit consumer groups including family, peers and society in the long-run.

Originality/value

This research is the first of its kind which links consumers’ cultural values at a personal level to all the elements of the theory of planned behaviour. This research also extends current knowledge about green purchase behaviour in emerging markets by focussing on Vietnam.

Details

Marketing Intelligence & Planning, vol. 35 no. 3
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 19 January 2010

Pia Bandyopadhyay, James Hackard and Yiuman Tse

The purpose of this paper is to examine the pre‐ and post‐split behavior for trades and quotes of iShare exchange‐traded funds (ETFs) that split in June 2005. The…

2077

Abstract

Purpose

The purpose of this paper is to examine the pre‐ and post‐split behavior for trades and quotes of iShare exchange‐traded funds (ETFs) that split in June 2005. The objective is to determine whether post‐split changes in the bid‐ask spread, trade turnover, average dollar‐size trade, frequency of small trades, trade price location, and order imbalance support either or both of the two widely examined hypotheses for the motivation for share splits.

Design/methodology/approach

The impact of the iShares split around the split date was studied, using the measures above to examine the support, if any, for each of two hypotheses, broker promotion and/or the trading inconvenience, with regard to the sample and time period under study.

Findings

Bid‐ask spread, average dollar order size, and frequency of small trades were found to fail to reject the broker‐promotion hypothesis, while the increase in post‐split turnover fails to reject the trading‐inconvenience hypothesis. Changes in the trade‐price‐location parameter and in order imbalance fail to support either hypothesis.

Practical implications

Because of the importance of basket securities in the determination of the prices for listed securities, issuers of these securities, investors and regulators should be interested whether the price behavior of splitting iShares is similar to that experienced in other securities.

Originality/value

Numerous studies in the literature have investigated the effects of stock splits on individual securities, but it is believed, none has yet appeared studying the recent splits in iShares.

Details

Managerial Finance, vol. 36 no. 2
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 25 February 2019

Zauwiyah Ahmad, Thian Song Ong, Tze Hui Liew and Mariati Norhashim

The purpose of this research is to explain the influence of information security monitoring and other social learning factors on employees’ security assurance behaviour…

1749

Abstract

Purpose

The purpose of this research is to explain the influence of information security monitoring and other social learning factors on employees’ security assurance behaviour. Security assurance behaviour represents employees’ intentional and effortful actions aimed towards protecting information systems. The behaviour is highly desired as it tackles the human factor within the information security framework. The authors posited that security assurance behaviour is a learned behaviour that can be enhanced by the implementation of information security monitoring.

Design/methodology/approach

Theoretical framework underlying this study with six constructs, namely, subjective norm, outcome expectation, information security monitoring, information security policy, self-efficacy and perceived inconvenience, were identified as significant in determining employees’ security assurance behaviour (SAB). The influence of these constructs on SAB could be explained by social cognitive theory and is empirically supported by past studies. An online questionnaire survey as the main research instrument is adopted to elicit information on the six constructs tested in this study. Opinion from industry and academic expert panels on the relevance and face validity of the questionnaire were obtained prior to the survey administration.

Findings

Findings from this research indicate that organisations will benefit from information security monitoring by encouraging security behaviours that extend beyond the security policy. This study also demonstrates that employees tend to abandon security behaviour when the behaviour is perceived as inconvenient. Hence, organisations must find ways to reduce the perceived inconvenience using various security automation methods and specialised security training. Reducing perceived inconvenience is a challenge to information security practitioners.

Research limitations/implications

There are some limitations in the existing work that could be addressed in future studies. One of them is the possible social desirability bias due to the self-reported measure adopted in the study. Even though the authors have made every effort possible to collect representative responses via anonymous survey, it is still possible that the respondents may not reveal true behaviour as good conduct is generally desired. This may lead to a bias towards favourable behaviour.

Practical implications

In general, the present research provides a number of significant insights and valuable information related to security assurance behaviour among employees. The major findings could assist security experts and organisations to develop better strategies and policies for information security protection. Findings of this research also indicate that organisations will benefit from information security monitoring by encouraging security behaviours that extend beyond the security policy.

Social implications

In this research, the social cognitive learning theory is used to explain the influence of information security monitoring and other social learning factors on employees’ security assurance behaviour; the finding implies that monitoring emphases expected behaviours and helps to reinforce organisational norms. Monitoring may also accelerate learning when employees become strongly mindful of their behaviours. Hence, it is important for organisations to communicate the monitoring practices implemented, even more imperative whenever security monitoring employed is unobtrusive in nature. Nonetheless, care must be taken in this communication to avoid resentment and mistrust among employees.

Originality/value

This study is significant in a number of ways. First, this study highlights significant antecedents of security assurance behaviour, which helps organisations to assess their current practices, which may nurture or suppress information security. Second, using users’ perspective, this study provides recommendations pertaining to monitoring as a form of information security measure. Third, this study provides theoretical contribution to the existing information security literature via the application of the social cognitive learning theory.

Details

Information & Computer Security, vol. 27 no. 2
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 1 September 1974

B. Houghton and C. Prosser

The authors studied the delay period experienced by users in special libraries while awaiting the arrival of journal requests from the BLLD as a possible drawback to the…

Abstract

The authors studied the delay period experienced by users in special libraries while awaiting the arrival of journal requests from the BLLD as a possible drawback to the reduction in journal holdings in favour of increased external borrowing. This paper describes a survey undertaken by questionnaire of the opinions of library users in seven companies. The results show that the delay factor is less significant than supposed by many librarians and that inconvenience to users at present levels of borrowing is minimal.

Details

Aslib Proceedings, vol. 26 no. 9
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 29 May 2009

Rajasree K. Rajamma, Audhesh K. Paswan and Muhammad M. Hossain

The purpose of this study is to explore the factors leading to the consumer's propensity to abandon the shopping cart at the transaction completion stage.

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Abstract

Purpose

The purpose of this study is to explore the factors leading to the consumer's propensity to abandon the shopping cart at the transaction completion stage.

Design/methodology/approach

Data were collected using a self‐administered survey distributed through the internet. The sample consisted of consumers who shopped online at least once during the preceding one‐year period.

Findings

The results indicate that perceived transaction inconvenience is the major predictor of shopping cart abandonment. The other predictors are perceived risk and perceived waiting time. Positive relationship was found between perceived transaction inconvenience, perceived risk and propensity to abandon the shopping cart. It was also found that propensity to abandon the shopping cart is negatively associated with the perception of waiting time.

Practical implications

The paper provides transaction completion stage specific guidance to the managers operating in an online environment to prevent shopping cart abandonment at the transaction completion stage. Specifically, the findings suggest that marketers must pay attention to the perception of risk and transaction inconvenience; otherwise they risk losing consumers during the final stage of transaction.

Originality/value

The paper examines the unexplored area of consumer behavior at the final stages of transaction culmination and, hence, is an initial step toward filling that gap.

Details

Journal of Product & Brand Management, vol. 18 no. 3
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 1 July 2022

Ying-Tzu Lin, Timmy H. Tseng, Ariana Chang and Chun-Chi Yang

The United Nations Sustainable Development Goals (SDGs) have urged retail companies to transform by adopting more sustainable practices. One of the key goals is to…

Abstract

Purpose

The United Nations Sustainable Development Goals (SDGs) have urged retail companies to transform by adopting more sustainable practices. One of the key goals is to motivate responsible consumption and production. How to facilitate sustainable consumption of retail consumers is a research question of high theoretical and practical relevance. This research investigates the drivers of less examined sustainable consumer behaviour (reuse) from the perspective of consumers by integrating a value-based adoption model and the theory of planned behaviour (TPB).

Design/methodology/approach

Two samples of data were collected by using offline and online surveys. The offline survey was conducted at a university in northern Taiwan emphasizing sustainability practices. The online survey was implemented by a market research firm. A total of 518 useable questionnaires were obtained for data analysis by using the structural equation modelling.

Findings

Consistent with TPB, perceived behavioural control, subjective norms, and attitude, generate reuse intention in retail stores. Furthermore, the results also show the validity of the value adoption approach in predicting reuse intention in retail stores. Economic benefits and identity expressiveness are key facilitators and perceived inconvenience is a key barrier to perceived value and perceived value influences reuse intention in retail stores.

Originality/value

This research contributes by moving beyond TPB and proposing a value-based adoption approach to explain sustainable consumer behaviour in retail stores from the consumer perspectives. Based on the findings, value adoption strategies for retailers to facilitate sustainable consumer behaviour are proposed.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 2 November 2021

Cong Zhao, Abu Hanifa Md. Noman and Kaveh Asiaei

The development and maintenance of a long-term relationship with customers are essential for banks to bolster their profits and thrive in a competitive environment. This…

Abstract

Purpose

The development and maintenance of a long-term relationship with customers are essential for banks to bolster their profits and thrive in a competitive environment. This study aims to explore the key factors that influence individuals' bank-switching behavior in the Malaysian retail banking industry to provide insights to bank managers to develop effective customer retention strategies.

Design/methodology/approach

A convenient sampling technique was used to distribute questionnaires to bank customers in Malaysia. A total of 312 utilizable questionnaires were obtained for further analysis. For the data analysis, the authors used explanatory factor analysis (EFA), confirmatory factor analysis (CFA) and logit and probit models to identify the determinants of bank-switching behavior of bank customers in Malaysia.

Findings

This study revealed that switching costs, effective advertising from competitors, inconvenience, price factor and service failures significantly influence customers' retail bank-switching behavior in the Malaysian context. The findings bring some significant policy implications for bank management decisions.

Research limitations/implications

The non-probability, convenience online sampling method may not be generalized to the population. However, the descriptive demographic statistics show that the findings provide a reasonable representation of the Malaysian population.

Originality/value

This study empirically investigates the determinants of individual customers' retail bank-switching behavior in the Malaysian context. This study is the first of its kind to observe the unique feature of price factor as a determinant of individual customers' switching behavior in the Malaysian retail banking industry, contrasting previous similar studies in different countries.

Details

International Journal of Bank Marketing, vol. 40 no. 2
Type: Research Article
ISSN: 0265-2323

Keywords

1 – 10 of over 5000