Search results

Building on previous research that focused on Walgreens inclusive managers in South Carolina and Georgia, we studied leadership practices in Connecticut where effective and inclusive teams are developed.

Using the case study approach, interviews with over 90% of the managers in a Walgreens distribution center where over a third of its workforce of 500 employees has a disability were conducted.

Creating an inclusive workplace dramatically altered the culture of the distribution center. Our findings highlighted how managers transitioned from a telling and demanding autocratic style with a focus on production numbers to an inclusive management leadership style with a focus on investing in people and balancing teams. Additional discoveries include the role of complexity leadership concepts as essential to inclusive management attributes. Our findings point to a new driver in inclusive organizations: resolving employee performance and attitude issues.

With 200 disabled employees in the distribution center, managers and employees applied complexity leadership, enabling adaptive behaviors that helped form relationships focused on shared decision-making and problem solving. Managers showed mindfulness and empathy in building authentic relationships. Employee openness and the creation of safe attachments allowed leaders to gain greater engagement with employees, higher adaptability, innovation and resiliency. Inclusion was perceived as a benefit to managers as well as to employees, changing the organizational culture toward authentic relationships while exceeding performance metrics.

Departing from an online interactive Gender Café on the topic of Knowledge Management (KM), jointly hosted by a UN agency and the Society of Gender Professionals, this chapter seeks to provide gender practitioners and others with practical examples of how to “gender” KM in international development. Through analyzing the travel of feminist ideas into the field of KM with inspiration from Barbara Czarniawska’s and Bernard Joerge’s (1996) theory of the travel of ideas, the chapter explores the spaces, limits, and future possibilities for the inclusion of feminist perspectives. The ideas and practical examples of how to do so provided in this chapter originated during the café, by the participants and panellists. The online Gender Café temporarily created a space for feminist perspectives. The data demonstrate how feminist perspectives were translated into issues of inclusion, the body, listening methodologies, practicing reflection, and the importance to one’s work of scrutinizing underlying values. However, for the feminist perspective to be given continuous space and material sustainability developing into an acknowledged part of KM, further actions are needed. The chapter also reflects on future assemblies of gender practitioners, gender scholars and activists, recognizing the struggles often faced by them. The chapter discusses strategies of how a collective organizing of “outside–inside” gender practitioners might push the internal work of implementing feminist perspectives forward.

This essay aims to draw attention to the idea of a new research approach to knowledge management (KM) labelled responsible KM (rKM) as a possible answer to not only address the consequences of the pandemic but also other present and upcoming societal challenges.

This essay has been prepared by a KM researcher who shares their own personal views and opinion regarding past and current societal developments and based on that offers a potentially new KM direction.

Switching the focus to rKM may help address current and upcoming social challenges that can only be addressed jointly by the global community and which would also involve a new consideration of the “knowledge” resource.

The essay proposes a new alternative approach to KM called rKM that is based on ideas that to the author’s knowledge have not been discussed in this way in the contemporary literature on KM.

This paper aims to stress the importance of practical wisdom (phronesis) for the knowledge management field. It is a relevant intellectual and ethical resource for responding to recent changes in the business environment and for responsibly and sustainably aligning organizations for the future. Organizations must find ways to reconcile social, environmental and economic goals and meet different and conflicting stakeholder needs. To this end, the authors challenge knowledge management researchers to feature practical wisdom as an enabler for responsible knowledge management built on solid ethical foundations.

The authors introduce the concept of phronesis, reaching from Aristotle’s The Nicomachean Ethics to Nonaka and Takeuchi’s The Wise Company. Based on a systematic review of the literature, the authors performed a bibliometric analysis. Moreover, the authors discuss the findings and offer avenues for future research.

The results provide an overview of the research on phronesis in the knowledge management field. It points out the leading articles and journals (e.g. Journal of Business Ethics and Journal of Knowledge Management). Likewise, it identifies thematic areas, i.e. knowledge management field, knowledge dynamics, organizational wisdom, leadership and followership, corporate social responsibility and red flags.

In this essay, the authors advise practical wisdom as a promising candidate for advancing the field of knowledge management towards responsible knowledge management. To pursue this, the authors propose to address instability and continuous change through practical wisdom and outline a research agenda to guide further research.

The Society of Gender Professionals is a new international association of gender practitioners, academics, and activists dedicated to promoting feminist action and applied research, and raising the profile of gender expertise around the world. The organization’s start-up team relied on feminist and sociological research and theory to develop its organizational policies and practices. Throughout the start-up process, the team documented approaches, challenges, and lessons learned in meeting minutes, video recordings, email conversations, feedback surveys, and personal reflections in order to investigate and learn from efforts to put feminist organizational theory into practice. This paper seeks to review the theories that guided the founding of the Society of Gender Professionals and shares the challenges, reflections, and lessons learned in the process of building an organization that seeks to deconstruct privilege and hierarchies and promote inclusivity across a diverse membership. By publishing these experiences, the organization aims to contribute to the broader literature around cultivating feminist organizations so that others may learn from the complexities and considerations addressed, and further advance their own feminist organizational efforts.

The purpose of this paper was to investigate antecedents and results of strategic choices of multinational corporation (MNC) subsidiaries in Croatia economy. Hence, the authors examined knowledge management and its association with performance. Additionally, they explored which of the strategies will be most likely chosen by subsidiaries in transitional economies that are characterized by market volatility and uncertainty.

Data were collected from a survey of 131 MNC subsidiaries operating in Croatia. To test the theoretical correlation between knowledge management capabilities and strategic orientation, the authors used the ANCOVA method and controlled for industry, years in international business and firm size.

The results pointed out the recognized necessities for a specific alignment between environment, strategy and knowledge management capabilities. The findings also suggest that there is a positive relationship between knowledge management and performance.

As with most of the research, this paper has limitations. First, all data were collected using self-report surveys raising the possibility of response set biases. Additionally, all data were collected at one point in one country specifically in Croatia.

Clearly, there is substantial interaction between the MNC subsidiary’s environment and the MNC subsidiary’s strategic orientation. Most notably, the environment studied here was at the competitive and consumer market level. Firms need to develop a strategic plan for knowledge management based upon the local environmental influences.

Other firms from Central and Eastern European and developed countries may compare their own environment, strategy and knowledge management practices in MNCs with findings from Croatia to be aware of similarities and market differences.

The strategic employment of knowledge acquisition, conversion and application are examined across firms using the Prospector, Analyzer, Defender and Reactor strategic orientations.

The purpose of this paper is to investigate how communities engaged in the valorisation of origin food through Geographical Indications (GIs) and Slow Food Presidia can be resilient to changing conditions and able to innovate their practices.

This paper uses the concept of “community of practices” (CoP) to explore the learning processes occurring in three origin cheese initiatives located in France and Morocco.

Learning processes surpass the border of the governing body and encompass competitors and consumers. Discrepancies between what is codified and what is done lead to a dynamic redefinition of both specifications and communities. Such initiatives are frameworks for envisioning possible futures emerging from controversies.

This paper compares two localised agrofood systems initiatives (GIs and Slow Food Presidia), based on evidence from two European and an African cases. The analytical frame of “CoP” sheds light on the underestimated dynamic effect of controversies on knowledge.