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1 – 10 of 27Peter Knight, Ina Freeman, Stephen Stuart, Gerald Griggs and Norm O’Reilly
– The purpose of this paper is to review Olympic mascots in the electronic and traditional communications environments.
Abstract
Purpose
The purpose of this paper is to review Olympic mascots in the electronic and traditional communications environments.
Design/methodology/approach
Olympic mascots from 2006 to 2012 are analyzed using a descriptive semiotic analysis technique.
Findings
Results found that none of the 2006-2012 mascots clearly represented the two most recognizable icons of the Olympic movement, the Olympic Rings and the Olympic Flame. The association of the London 2012 mascots with the Olympic Games are found to be limited.
Research limitations/implications
This research sets the stage for a number of future studies to further assess the management issues, social benefits, and potential missteps regarding mascots at the Olympic Games and other mega-events.
Practical implications
The practitioner of today working for a mega-event like the Olympic Games needs to be aware of the potential benefits and inherent risks of developing and implementing a mascot.
Originality/value
This research is the first to look specifically at Olympic mascots in the electronic age and contrast their use to traditional communications.
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The purpose of this paper is to explore consumer behavior regarding women's decisions concerning fashion in the emerging marketing of Kazakhstan.
Abstract
Purpose
The purpose of this paper is to explore consumer behavior regarding women's decisions concerning fashion in the emerging marketing of Kazakhstan.
Design/methodology/approach
Literature review formed the basis of the questions asked to several focus groups and in‐depth interviews of 48 Kazakhs representing the average age of Kazakhstan. The approach of the paper is exploratory as there is not a lot of research concerning the Kazakhstani marketplace.
Findings
Kazakhstani women are becoming aware of their rights to choose clothing and location of purchase. They expect to be treated with respect. The women are value conscious, thinking brand names enhance the value of clothing and will shop sales regardless of the actual discount. Kazakhstani women are extremely fashion conscious and look to the media for current fashions. They are wary of anything coming out of China. There are five market segments into which these women can be divided.
Research limitations/implications
The study was done in Almaty and may not reflect people outside urban Kazakhstan.
Practical implications
Kazakhstan is opening as a marketplace. In order to understand how to market in Kazakhstan, firms must understand what is wanted and this paper begins this exploration.
Originality/value
This market is unexplored both academically and by many clothing manufacturers. This market is opening and thus information concerning the marketplace is necessary.
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Keywords
Ina Freeman and Michael Thomas
With the emergence of the knowledge economy different countries are responding with changes within their tertiary education systems. Education is increasingly recognized as a…
Abstract
Purpose
With the emergence of the knowledge economy different countries are responding with changes within their tertiary education systems. Education is increasingly recognized as a cornerstone to the continued growth of a country but with the globalization of business is education becoming a commodity?
Design/methodology/approach
This paper examines educational policies and their implementation within the UK and Canada.
Findings
This paper finds that education in the UK has become a commercial product within the international arena, unlike Canada where tertiary education has remained a domestic pursuit.
Originality/value
This paper engages in a controversy that questions whether the economic value to a nation of education is found only in the numbers of students or can be enlarged to include the results of the education for the students.
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Sylvie Rolland and Ina Freeman
The purpose of this paper is to design, develop and evaluate a reliable and valid scale for the measurement of online retail service quality, specifically in the French context.
Abstract
Purpose
The purpose of this paper is to design, develop and evaluate a reliable and valid scale for the measurement of online retail service quality, specifically in the French context.
Design/methodology/approach
Study 1 derived scale items from the literature by content analysis. Study 2 extracted items from two quantitative data sets, gathered by questionnaire from 172 and 125 online shoppers, by exploratory factor and reliability analyses. Study 3 applied psychometric testing and confirmatory factor analysis to data from a survey of 178 e‐shoppers.
Findings
The outcome is “E‐tail SQ”, a 15‐item scale to measure five key user values (labelled ease of use, information content, fulfilment reliability, security/privacy and post‐purchase customer service). These scale items derived from French data are found to be similar to those identified in previous international studies, except that French e‐shoppers place more emphasis than their English‐speaking counterparts on internet security and privacy of personal information.
Research limitations/implications
The sample profiles place limits on the applicability of the scale across markets and service categories. Further research must be conducted to improve its external validity.
Practical implications
“E‐tail SQ” can help online retailers in the French marketplace to measure service quality delivered, and thereby to improve it, and may be transferable to other national markets.
Originality/value
This new scale for the measurement of service quality in a specific cultural environment offers online retailers a framework within which to manage their web‐based relationships with a growing number of online shoppers.
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Jens Laage-Hellman, Frida Lind and Andrea Perna
This paper aims to explore the role and meaning of openness for the purpose of enhancing the understanding of collaborative innovation from an industrial network perspective.
Abstract
Purpose
This paper aims to explore the role and meaning of openness for the purpose of enhancing the understanding of collaborative innovation from an industrial network perspective.
Design/methodology/approach
The theoretical framework is based on the Industrial Network Approach, and the concepts of activity links, resource ties and actor bonds are used as a starting point for capturing the content and dynamics of the interaction. The empirical part consists of five case studies: two historical and three contemporary cases dealing with collaborative innovation projects. The cases are analyzed with regard to openness in business relationships and their connections in the network.
Findings
The main contribution is a conceptualization of openness in business relationships and relationship connections. The paper describes various forms and contents of openness – and closeness. It is postulated that the concept of openness can be used as an analytical tool for digging deeper into relationship and network-related issues of relevance to firms’ behavior in the context of collaborative innovation. Openness, as it is defined in this paper, is also put forward as an explanation of why (or why not) collaborative innovation projects become successful.
Originality/value
The conceptualization of openness differs from openness as it is commonly described in the open innovation literature. There, openness is the opposite of closeness, that is, a pattern where the innovation activities take place internally within the company. In this paper, openness, instead, has to do with how firms interact with other network actors in the context of collaborative innovation.
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Les mutations importantes observées depuis une quinzaine d'années dans tous les domaines de la vie se reflètent dans le tourisme, ses services et ses produits. De nouvelles formes…
Abstract
Les mutations importantes observées depuis une quinzaine d'années dans tous les domaines de la vie se reflètent dans le tourisme, ses services et ses produits. De nouvelles formes de vacances, de voyages et de loisirs émergent et prennent le pas sur les types les plus classiques. Face à cette montée de nouvelles conceptions, dont le tourisme alternatif est devenu le symbole le plus évident, se font entendre ceux qui estiment qu'il ne faut plus considérer le patrimoine de manière élitiste, qu'il existe de nouvelles formes de patrimoine à protéger, mettre en valeur et montrer aux touristes et aux populations.
Michele Simoni and Rosa Caiazza
The prevalent literature considers interlocking directorates as a mechanisms of cooperation among companies, but if the same director seats on the boards of two companies that are…
Abstract
Purpose
The prevalent literature considers interlocking directorates as a mechanisms of cooperation among companies, but if the same director seats on the boards of two companies that are in competition, interlocking directorates, matching cooperation with competition, become a coopetition mechanism. This article aims to argue that the analysis of both the structure and the evolution of interlocking directorates provides some relevant insights on the driving forces behind the coopetition among firms.
Design/methodology/approach
Through a longitudinal study the authors analyzed relations among Italian listed firms belonging to financial or manufacturing sectors and traced the evolution networks of interlocking directorates among them. They then analyzed the coopetitive nature of interlocking directorates among firms acting in the same sector that are in direct competition and their impact on M&A processes.
Findings
It was evidenced that interlocking directorates among firms belonged to the same industry could be considered a coopetitive mechanism if they facilitate formation of deeper relations among competitors such as their integration through M&A.
Originality/value
This article offers a new perspective of analysis in interlocking directorates' field of research.
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HOWARD D. WHITE and BELVER C. GRIFFITH
Interrelations of writings in a complex field such as studies of science, technology and society, turn out to be highly patterned when data on author co‐citations are…
Abstract
Interrelations of writings in a complex field such as studies of science, technology and society, turn out to be highly patterned when data on author co‐citations are statistically analysed and mapped. For both authors and specialities, the maps reveal structures of subject matter and intellectual impact, based on the perceptions of hundreds of citers since 1972. A new tool thus is available to historians and others concerned with a field's intellectual development.
DURING the three years I have attended the meetings of this branch association, papers of so interesting a character have been read that I am well aware of the difficulty each…
Abstract
DURING the three years I have attended the meetings of this branch association, papers of so interesting a character have been read that I am well aware of the difficulty each paper reader must have in keeping up the standard. But as my subject seems a good one, you may be inclined to overlook an indifferent treatment of it.