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Article
Publication date: 1 November 2023

Sanjay Kumar Jha

The purpose of this paper is to explore how robots are being used in libraries and information centers to transform their services and what are the future possibilities and trends…

Abstract

Purpose

The purpose of this paper is to explore how robots are being used in libraries and information centers to transform their services and what are the future possibilities and trends in the application of robots in libraries.

Design/methodology/approach

Through a review of the literature, this paper analyzes various library websites and consults literature relating to the use of telepresence robots in libraries; the current application of robots in libraries has been enumerated along with case studies of libraries currently adopting telepresence robots.

Findings

With the practical examples of libraries using different types of robots, this study summarizes diverse activities of artificial intelligence-mediated robots. The uses of telepresence technology in libraries help to enhance library services, reach new users and provide a more inclusive and accessible library experience. Telepresence robots enhance the quality and accessibility of library services, expand library outreach and provide new opportunities for virtual engagement and programming. The application of telepresence robots in libraries can offer many benefits, but there are also several challenges that libraries must address to ensure successful implementation.

Social implications

This study will motivate libraries and library professionals to take advantage of adopting telepresence robots in library and information center services and further accelerate library operations in the right direction.

Originality/value

This paper highlights how the introduction of telepresence robots in libraries improves services and productivity and creates a more engaging environment for the user group. The benefits and challenges of using robots in the library and the future trend in the application of telepresence robots in libraries are also discussed.

Article
Publication date: 7 June 2023

Amjid Khan, Abid Hussain and Muhammad Zareef

This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).

Abstract

Purpose

This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).

Design/methodology/approach

A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis.

Findings

The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals.

Practical implications

The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users.

Originality/value

This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 19 January 2024

Prihana Vasishta, Navjyoti Dhingra and Seema Vasishta

This research aims to analyse the current state of research on the application of Artificial Intelligence (AI) in libraries by examining document type, publication year, keywords…

Abstract

Purpose

This research aims to analyse the current state of research on the application of Artificial Intelligence (AI) in libraries by examining document type, publication year, keywords, country and research methods. The overarching aim is to enrich the existing knowledge of AI-powered libraries by identifying the prevailing research gaps, providing direction for future research and deepening the understanding needed for effective policy development.

Design/methodology/approach

This study used advanced tools such as bibliometric and network analysis, taking the existing literature from the SCOPUS database extending to the year 2022. This study analysed the application of AI in libraries by identifying and selecting relevant keywords, extracting the data from the database, processing the data using advanced bibliometric visualisation tools and presenting and discussing the results. For this comprehensive research, the search strategy was approved by a panel of computer scientists and librarians.

Findings

The majority of research concerning the application of AI in libraries has been conducted in the last three years, likely driven by the fourth industrial revolution. Results show that highly cited articles were published by Emerald Group Holdings Ltd. However, the application of AI in libraries is a developing field, and the study highlights the need for more research in areas such as Digital Humanities, Machine Learning, Robotics, Data Mining and Big Data in Academic Libraries.

Research limitations/implications

This study has excluded papers written in languages other than English that address domains beyond libraries, such as medicine, health, education, science and technology.

Practical implications

This article offers insight for managers and policymakers looking to implement AI in libraries. By identifying clusters and themes, the article would empower managers to plan ahead, mitigate potential drawbacks and seize opportunities for sustainable growth.

Originality/value

Previous studies on the application of AI in libraries have taken a broad approach, but this study narrows its focus to research published explicitly in Library and Information Science (LIS) journals. This makes it unique compared to previous research in the field.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 16 August 2023

Patience Emefa Dzandza Ocloo and Lizette King 

Libraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the…

Abstract

Purpose

Libraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the use of the adopted information technology of which information systems (ISs) are major components. Literature also does not provide evidence of IS standard, policy or guideline at both national and international levels as a benchmark for the use of these systems. Therefore, this paper aims to propose an IS standard guideline as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.

Design/methodology/approach

The researchers based their proposed standard guideline on the findings from their earlier research works and evidence from other existing literature as has been reviewed in this paper.

Findings

Findings from the literature revealed that libraries in Africa face a number of challenges in the use of IS which can be categorised into four main areas, namely, financial challenges, technological and infrastructural challenges, human resource challenges and organizational challenges.

Originality/value

This paper proposed an IS standard guideline to serve as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.

Details

Digital Library Perspectives, vol. 40 no. 1
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 29 October 2020

Lauren Heather Mandel, Bradley Wade Bishop and Ashley Marie Orehek

The purpose of this paper is to explore library research that uses geographic information systems (GIS) as a tool to evaluate library services and resources to ascertain current…

Abstract

Purpose

The purpose of this paper is to explore library research that uses geographic information systems (GIS) as a tool to evaluate library services and resources to ascertain current trends and establish future directions for this growing research area.

Design/methodology/approach

The study searched full text for geographic information systems in two databases: Library and Information Science Source (LISS) and Library, Information Science and Technology Abstracts (LISTA), replicating the method used in a prior literature review. The titles and abstracts of the search results were analyzed to gather only the research that used GIS as a tool to measure and analyze library services.

Findings

This study found growth in the last decade for library research using GIS. There remain two ways the tool is primarily used: to analyze service areas and to manage facilities and collections.

Practical implications

The findings are relevant for library and information science researchers and practitioners because they summarize a specific area of research that has grown and changed and that still has potential to be used more widely. Using GIS in practice and research could benefit all library users and nonusers because spatial analysis facilitates more precise and informed delivery of services and resources.

Originality/value

The paper provides future directions for use of GIS in library research and attempts to define subdivisions within this research area to clarify the area for researchers and practitioners.

Article
Publication date: 9 October 2023

Javaid Ahmad Wani

This study aims to analyse and understand the current state of research in the field of digital marketing in “library and information science”.

Abstract

Purpose

This study aims to analyse and understand the current state of research in the field of digital marketing in “library and information science”.

Design/methodology/approach

This study used a “bibliometric research design.” A lexical title search was used to obtain the required data set for executing this study, and a comprehensive “indexing and abstracting” database, Web of Science, was used as a data harvesting source. Louvain’s clustering algorithm was used for network metrics.

Findings

The findings revealed that research productivity and impact have grown considerably over time, indicating significant attention towards digital marketing research in library and information science (LIS). Moreover, the results showed that the overall author collaboration patterns were weak, hence creating room for development in the author’s collaboration patterns.

Practical implications

The current study could be very beneficial in providing a comprehensive and up-to-date overview of the “digital marketing” research field scholarly output in LIS, which can be used by researchers, practitioners and policymakers to guide their work and make informed decisions.

Originality/value

The originality of this bibliometric study lies in its comprehensive and up-to-date analysis of the current state of research in the field of “digital marketing” in LIS. This study provides a unique and in-depth understanding of the key authors, venues and papers in the field, as well as the trends and patterns in the research.

Details

Digital Library Perspectives, vol. 40 no. 1
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 25 February 2022

Asad Ullah Khan, Muhammad Rafi, Zhiqiang Zhang and Asad Khan

Dynamic technologies have revolutionized human socio-economic activities, including health care, higher education, business and improved customer service in academic sectors…

Abstract

Purpose

Dynamic technologies have revolutionized human socio-economic activities, including health care, higher education, business and improved customer service in academic sectors. Leveraging the latest technology leads to high productivity, confidence, improved management skills, satisfactory performance and innovative academic services. In the era of technocentrism, the purpose of this paper is to find out whether useful technologies and competent user managers support users in the use of resources, increasing research productivity and improving academic library services.

Design/methodology/approach

This study is based on primary data collected from students at universities in the provincial capital using a printed research questionnaire. The authors followed the Likert scale for instrument development and contacted service professionals prior to distribution to test the applicability. Based on the technology acceptance model, this study established a conceptual model with multiple associated hypotheses to test the suitability of the research model. The data were analyzed using structural equation modeling software for path analysis and model development.

Findings

The results of this study show that technological advances greatly accelerate the use of library resources, strengthen management skills, improve user performance and ultimately enhance academic performance and services. In addition to deploying and leveraging technology, expert leadership has also had a positive impact on improving user productivity and maintaining proactive academic library services.

Practical implications

The TAM-based theoretical model will prove to be a useful tool in the future for delivering technology, improving management skills, promoting the use of library resources, increasing user productivity and providing advanced library services.

Originality/value

Based on primary data collected from Khyber Pakhtunkhwa degree students, this study provides an insight into the actual state of technology used to improve academic performance for the first time. In addition, the study also explores executive collaboration to improve employee and user efficiency and service reform in academic libraries.

Details

Global Knowledge, Memory and Communication, vol. 72 no. 6/7
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 16 May 2023

Santosh Kharat, Shubhada Nagarkar and Bhausaheb Panage

The purpose of this study is to systematically examine the existing literature published on the circulation methods used in academic libraries and to discuss a proposed model for…

Abstract

Purpose

The purpose of this study is to systematically examine the existing literature published on the circulation methods used in academic libraries and to discuss a proposed model for the self-check-in and check-out methods using quick response (QR) codes.

Design/methodology/approach

A systematic literature review (SLR) provided a complete overview of circulation systems used in academic libraries for the last more than 140 years. Preferred reporting items for systematic reviews and meta-analyses (PRISMA) method for SLR was used. Several databases such as ProQuest, Emerald, Library and Information Science Abstracts, EBSCO and Google Scholar were searched. Out of 277 papers retrieved in the search, 43 most relevant papers were taken up for the SLR. These were classified into four themes based on the systems of circulation used, namely, manual (5), mechanized (13), automated (5) and networked system (20). Based on the findings of the SLR, a model of circulation system in which QR code technology has been used.

Findings

The result of SLR identified 33 systems used in above mentioned four groups. Among this, a large number 48.48% of mechanized systems were found. Each system has limitations either because of devices used or of technology. The present study proposes a QR code-based model at the circulation desk, for which a prototype of Android app has been designed. This would help to initiate the new “self-services” facility to users at the circulation desk.

Practical implications

The proposed model, after its successful implementation, can be adopted by academic libraries. Guidelines and a graphical representation of this study can be used by any researcher for further experimentation.

Originality/value

To the best of the authors’ knowledge, this is the first kind of study in which a QR code-based Android app model has been proposed for library circulation records.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 9 February 2024

Irfan Ali and Nosheen Fatima Warraich

The purpose of this paper is to measure the relationship of technology acceptance model (TAM) variables (PEOU and PU) with behavioral intention (BI) and attitude in mobile and…

Abstract

Purpose

The purpose of this paper is to measure the relationship of technology acceptance model (TAM) variables (PEOU and PU) with behavioral intention (BI) and attitude in mobile and digital libraries context. This study also examines the relationship of external variables (information quality and system quality) with TAM variables (PEOU and PU) in mobile and digital libraries context.

Design/methodology/approach

This meta-analysis was performed through PRISMA-P guidelines. Four databases (Google Scholar, Web of Science, Scopus and LISTA) were used for searching, and the search was conducted according to defined criteria.

Findings

Findings of this study revealed a large effect size of PU and PEOU with BI. There was also a large effect size of PU and PEOU with attitude. A medium effect size was found between SysQ → PU, InfoQ → PU and SysQ → PEOU. However, there was a small effect size between InfoQ and PEOU.

Originality/value

To the best of the authors’ knowledge, there was no study published till the time of conducting this meta-analysis. Hence, this study fills the literature gap. This study also confirms that TAM is a valid model in the acceptance and use of technology in mobile and digital libraries context. Thus, the findings of the present study are helpful for developers and designers in designing and developing mobile library apps. It will also be beneficial for library authorities and system librarians in designing and developing digital libraries in academic settings.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 26 March 2024

Md. Nurul Islam, Guangwei Hu, Murtaza Ashiq and Shakil Ahmad

This bibliometric study aims to analyze the latest trends and patterns of big data applications in librarianship from 2000 to 2022. By conducting a comprehensive examination of…

Abstract

Purpose

This bibliometric study aims to analyze the latest trends and patterns of big data applications in librarianship from 2000 to 2022. By conducting a comprehensive examination of the existing literature, this study aims to provide valuable insights into the emerging field of big data in librarianship and its potential impact on the future of libraries.

Design/methodology/approach

This study employed a rigorous four-stage process of identification, screening, eligibility and inclusion to filter and select the most relevant documents for analysis. The Scopus database was utilized to retrieve pertinent data related to big data applications in librarianship. The dataset comprised 430 documents, including journal articles, conference papers, book chapters, reviews and books. Through bibliometric analysis, the study examined the effectiveness of different publication types and identified the main topics and themes within the field.

Findings

The study found that the field of big data in librarianship is growing rapidly, with a significant increase in publications and citations over the past few years. China is the leading country in terms of publication output, followed by the United States of America. The most influential journals in the field are Library Hi Tech and the ACM International Conference Proceeding Series. The top authors in the field are Minami T, Wu J, Fox EA and Giles CL. The most common keywords in the literature are big data, librarianship, data mining, information retrieval, machine learning and webometrics.

Originality/value

This bibliometric study contributes to the existing body of literature by comprehensively analyzing the latest trends and patterns in big data applications within librarianship. It offers a systematic approach to understanding the state of the field and highlights the unique contributions made by various types of publications. The study’s findings and insights contribute to the originality of this research, providing a foundation for further exploration and advancement in the field of big data in librarianship.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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