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This study investigates the relationship between lean manufacturing practices, management accounting and performance measurement (MAC & PM) practices, organizational strategy, structure, and culture, and facility performance. We extended past research by examining the relationships between lean manufacturing, MAC & PM practices and performance in a broader organizational context. Our study was performed using survey data provided by managers and executives at 368 facilities that had contacted the Shingo Institute for information or that had entered a Shingo Prize competition. Consistent with past research we found a significant positive association between lean manufacturing practices and lean MAC & PM practices. We found that greater employee empowerment, use of process performance measures, and use of lean accounting practices were driven primarily by lean strategy and secondarily by the extent of lean manufacturing practices. We also found that changes in organization structure to support lean are driven primarily by lean strategy and secondarily by lean manufacturing practices. Change toward lean culture, on the other hand, is driven by the extent of lean manufacturing practices. Further, we found that emphasizing process performance measures does not reduce emphasis on results performance measures and emphasizing results performance measures leads to improved financial performance. Process and results measures are being used in tandem and value stream costing has not replaced traditional accounting. The results of our study provide important insights for managers of companies engaged in lean transformation and for academics who teach or research lean accounting.

This article considers the relationship between consumers’ valuation of performance improvements and technology development over the technology life cycle. Presenting a demand-based perspective, it explores how the character of life cycle maturity, the nature of competitive threats, and firms’ innovation incentives all change when consumer demand for performance matures in advance of a technology’s performance trajectories. It characterizes demand maturity by introducing the idea of a demand S curve as a complement to the traditional technology S curve. In doing so, it offers a new lens for assessing firms’ prospects of achieving superior performance through the commercialization of new technologies.

Population, community, and public health notions are addressed separately in the Patient Protection and Affordable Care Act (ACA), have different foci and stakeholders, build on different frameworks to achieve their aims, and apply different measures to determine the long-term impact of interventions. This paper attempts to clarify each concept and proposes a method of evaluating each of these sets of health-related activities based on the benefits that accrue to the respective stakeholders.

In addition to indicating how to affect change and improvements in health, the ecological model of health also provides insight into how the benefits from health-related activities may or may not flow back to the entities sponsoring health interventions. By clearly defining each of the concepts and examining the methods and metrics being used to select activities and measure benefits, a valuation model is developed that measures the financial impact on the targeted population as well as the sponsoring institution.

Defining, measuring, and evaluating are important to bring clarity to how individual organizations can contribute to the overall health of the population, as well as the limits of any single organization in doing so. Collective and upstream action will be required to improve the population’s health, but identifying and justifying the role of each participating organization is a challenge that still lacks an overarching vision that can be explained and measured to the satisfaction of all stakeholders.

Decision makers must justify how resources are committed in an era of scarcity and limited financial means. Moreover, methods must be in place to measure the impact of potential collaborations. The proposed valuation framework lays out the natural incentives, the responses to those incentives, and how to select initiatives that maximize value from the perspective of the various stakeholders.

Purpose – The aim of this chapter is to investigate how a focal market actor may design or redesign business models for improved value co-creation.

Findings – We posit that value is co-created in use as actors integrate resources in practices, which makes practices a fundamental unit of value creation. Greater density of resources, relevant to a specific practice and to the goals or mission of the actor, corresponds to greater value. The role of a provider is to support other actors in their value-creation processes by providing resources that ‘fit’ into their practices.

We identify 12 categories of business model design elements that need to be defined and developed in parallel. We conclude that a focal actor needs to strive for both intra-actor and inter-actor (meso-level) configurational fit of business model elements in order to enable purposeful co-creation in specific practices.

Finally, we propose that meso-level configurations develop in a three-phase process of origination, mobilization and stabilization. A focal actor wishing to improve co-creation in a network needs to develop value propositions not only for customers but also for other actor domains. Overall, the performative power of a market actor is dependent on its network position, the relative strength of its business model and the actor's ability to author compelling meanings.

Originality – The research contributes to the discussion on value co-creation by identifying three shifts in the unit of analysis: (1) we argue that use-value is co-created as actors integrate resources in practices, rendering practices a fundamental unit of analysis, (2) as practices are outcomes of business models, we identified business model design as a key unit of analysis for the improvement of value co-creation and (3) our view on business models is network-centric and we focus on how to introduce new business model elements in a specific actor network.

Practical implications – The realization of the fact that value creation occurs in networks of interdependent actors pinpoints the need for increased transparency both between functional silos and between actors. The business model framework identifies 12 design elements, which can act as a ‘checklist’ for managers wanting to engage in co-creative business models.

The price of a product or service must reflect and capture the value delivered, but the bulk of attention paid to the area of value determination is to methods of calculating value. This approach ignores the less tangible but equally or more important aspects of value that often drive decision-making, aspects that don’t lend themselves easily to the metrics many believe are essential to solving the pricing puzzle. Pricers, to be effective, must understand how to identify these nonmetric aspects of value and incorporate them into their pricing decisions. This chapter provides a foundation for determining the sources of value of a product or service, tools and models that can be used to determine and understand value, and commentary on ways to capture this value through pricing.

This chapter provides a new theory for organizational leadership in which an organization's leadership, authority, management, power, and environments (LAMPE) are made coherent and integrated. Organizations work best if their LAMPE is coherent, integrated, and operational. The chapter begins by introducing basic concepts, such as structures, processes, process frameworks, task–role matrices, interdependence uncertainty, and virtual-like organizational arrangements. The LAMPE theory is then built upon this base. Leadership is defined as the processes of initiating, enabling, implementing, and sustaining change in an organization. Authority is defined as the legal right to preempt the outcome of a decision or a process. Management is defined in term of its major processes. Power is the control of interdependence uncertainty. When 29 leadership practices are introduced, it is possible to link them to all five of LAMPE's constructs. A number of conclusions are derived, in the form of 36 propositions: 5 dealing with leadership, 5 focusing on leadership requirements matching, 4 relating to leadership effectiveness, 5 dealing with leadership capacity, 4 concerning the benefits of distributed leadership, and 13 linking LAMPE to the theory of the organizational hologram.

Benefit–cost analysis took root in the U.S. at the federal level in the 1930s with the use of the method by the Army Corps of Engineers. It now is used widely by government agencies and research organizations. The practice has long been controversial, and it remains so. Some critics find the weaknesses of benefit–cost analysis to be so severe as to warrant abandoning its practice.

Manufacturers increasingly seek new ways to add customer value and differentiate. However, in business markets such efforts often remain relatively unsuccessful, leading to a large number of services offered and higher costs, but with limited corresponding returns. Based on extensive expert interviews and case study research, this paper studies how suppliers in the highly commoditized metalworking industry try to realize new types of customer value. The paper identifies “ideal” value positions pursued by Belgian contract manufacturers and service providers in order to survive in an industry characterized by fierce price competition from low labor cost countries. Further, the paper shows how companies can migrate to these “ideal” value offerings. Key success factors and potential traps for each ideal type are identified. Market strategy transition necessitates an internal “alignment” strategy and an external “coevolution” with chain partners.

The main thesis of the chapter is to introduce a new idea to the field of peace negotiations, which will require the development of a new model of negotiations to enforce peace. The existing models of peace negotiations highlight the existence of a positive peace dividend to parties involved in conflicts and peace negotiation. They, hence, usually highlight a gradual and dynamic adjustment, or movement, away from a conflict-ridden outcome towards a peaceful outcome that offers a positive peace dividend to all relevant stakeholders. In comparison with the status quo, peace brings additional economic returns and peace therefore offers a win–win situation. Despite the fact that a win–win situation does not ensure the enforcement of peace, as agents can easily get locked into what is commonly known as the prisoners' dilemma – yet the possibility of Pareto improvement makes negotiations for peace somewhat artificial. At least in the short run all agents involved in active conflicts are apprehensive of peace as they expect immediate (expected) returns from making peace can outweigh the expected returns from conflicts. An important work that sidesteps the win–win situation of peace dividends is by Isard and Azis (1999) who introduced the possibility of an immediate loss of economic returns from the peace process in their conflict management procedure (CMP). However, in the existing work on CMP, the long-run returns from peace outweigh that from conflicts. One therefore presumes that peace brings economic benefits to all. The existing CMPs therefore assume away any possibility of lower economic returns from peace. There are some important models in which peace negotiations are also modelled as a zero-sum game in which the gain of a party represents a loss to others, which is known as win–lose negotiations. In this work we introduce the possibility of bargaining and negotiations against the backdrop of potential immediate losses while peace is favoured simply for its intrinsic value and not for pecuniary returns. In the real world, there is evidence to believe that agents involved in conflicts are painfully aware of two things: first, the decision-making agents who choose between conflicts vis-à-vis peace are the leaders who get rarely affected by economic returns from conflicts or peace. It is usually the foot soldiers who bear the brunt of costly conflicts and can benefit from peace. Secondly, most people value peace for the sake of it as peace has an intrinsic value that ensures the protection of rights and their lives and protection from violence. Thus, peace is a collective good that provides little extra economic returns to actual decision-makers who choose between courses of conflicts or peace.