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Article
Publication date: 15 December 2020

Benefits of implementing Six Sigma in competitive tendering process

Jemima Antwiwaa Ottou, Bernard Kofi Baiden, Gabriel Nani and Martin Morgan Tuuli

This research investigates the implementation of Six Sigma in competitive tendering processes to address persistent delays by identifying the potential benefits and…

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Abstract

Purpose

This research investigates the implementation of Six Sigma in competitive tendering processes to address persistent delays by identifying the potential benefits and challenges of implementing Six Sigma in construction competitive tendering processes. The results seek to encourage practitioners to implement Six Sigma in addressing competitive tendering process delays.

Design/methodology/approach

Literature was reviewed to identify the benefits and challenges of Six Sigma implementation in construction processes and categorized under broad headings. Three case studies were used to authenticate the literature findings by applying Define-Measure-Analyse-Improve-Control to their construction competitive tendering processes. Furthermore, quality tools and techniques together with documentary analysis, content analysis and determination of frequencies of quantitised qualitative data were employed to identify potential benefits and challenges.

Findings

The most common Six Sigma benefits achievable in construction competitive tendering are Time Related benefits. Other benefits likely to emanate as ripple effects are Customer Focus Related, Quality Related, Process Improvement Related, Human Resource Related, Finance Related and Decision Related. However, implementation challenges should be expected.

Practical implications

Six Sigma implementation in construction competitive tendering promotes time efficiency. It is expected that this will encourage quantity surveyors, procurement practitioners and their institutions to implement Six Sigma in addressing persistent delays in their competitive tendering processes.

Originality/value

This paper demonstrates the use of merged approach under mixed method to identify the benefits and challenges of Six Sigma implementation in construction competitive tendering process within the Ghanaian context.

Details

Built Environment Project and Asset Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/BEPAM-07-2020-0117
ISSN: 2044-124X

Keywords

  • Benefits
  • Challenges
  • Competitive tendering
  • Construction
  • Delays
  • Six sigma

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Article
Publication date: 13 November 2019

ERP issues and challenges: a research synthesis

Faisal Mahmood, Abdul Zahid Khan and Rahat Hussain Bokhari

Despite more than two decades of experience regarding the adoption and implementation of enterprise resource planning (ERP) systems in organizations, ERPs success is…

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Abstract

Purpose

Despite more than two decades of experience regarding the adoption and implementation of enterprise resource planning (ERP) systems in organizations, ERPs success is questionable. Though ERPs success stories are published in past research studies, the failure rate of ERP systems is relatively high. The purpose of this study was to find issues and challenges and assess the degree of criticality of these issues/challenges faced by organizations during ERP implementation.

Design/methodology/approach

For doing systematic review/research synthesis systematic literature review (SLR) was carried out considering research studies published within the time period, i.e. 1999-2018. Three major steps such as planning, conducting and reporting were followed to proceed further in this study. This study attempted to accomplish a critical review of 53 studies out of 103 studies identified, which were published in reputable journals to synthesize the existing literature in the ERP domain. The studies selected have almost addressed different challenges/issues faced by small and large organizations during ERP implementation.

Findings

Research synthesis/SLR led to the identification of 31 issues/challenges, which may be termed as most critical based on their occurrence/frequency in past studies included. The topmost ten issues/challenges amongst 31 identified include top management approach, change management, training and development, effective communication, system integration, business process reengineering, consultants/vendors selection, project management, project team formation, team empowerment/skilled people and data conversing/migration. However, other issues/challenges identified such as security risks/data security, cloud awareness, functionality limitations, service level agreements and subscription expenses are more related to cloud ERPs.

Originality/value

The current study is unique in its kind, focusing on the issues and challenges faced by organization during implementing ERP projects. Moreover, this study contributes to understanding and further analyzing management capabilities for developing remedial measures while planning the implementation of an enterprise system in their organizations prior to the occurrence of different issues and challenges ahead. The study also led to understanding and explaining socio-technical issues and their severity.

Details

Kybernetes, vol. 49 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/K-12-2018-0699
ISSN: 0368-492X

Keywords

  • Systematic literature review
  • Cloud ERP
  • Research synthesis
  • ERP system
  • ERP issues and challenges
  • RP system

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Article
Publication date: 13 September 2019

Challenges of implementing lean construction in the construction industry in Bangladesh

Shakil Ahmed and Md Habibur Rahman Sobuz

Construction management is ameliorated by the lean construction concept in many direct and indirect ways to reduce waste of construction process and improve the value. The…

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Abstract

Purpose

Construction management is ameliorated by the lean construction concept in many direct and indirect ways to reduce waste of construction process and improve the value. The purpose of this paper is to identify the challenges of the implementation of lean construction in the Bangladeshi construction industry and to prioritize these factors that constitute these challenges.

Design/methodology/approach

A comprehensive literature review was used for shorting the global challenges of implementing lean construction. Subsequently, these challenges were incorporated into a structured questionnaire for survey. A total of 164 valid responses were collected from Bangladeshi construction practitioners involved in different types of construction organizations. The results were analyzed using the Relative Important Index (RII) and Mann–Whitney U test.

Findings

The findings revealed 41 challenges of lean construction implementation in the Bangladeshi construction industry. The highest ranking challenges are the lack of awareness about lean construction, lack of skills, training and lean techniques, unwillingness to change the existing culture, lack of management commitment, fragmented and cyclic nature of the construction project and unavailing communication between all project participants. The study also discusses some universally applicable solutions to overcome these challenges.

Originality/value

By the findings of this study, the Bangladeshi construction industry could get a new insight into the challenges of implementing lean construction. It could play a very important part in the body of knowledge, as it reveals the challenges of implementing lean construction for the first time with the socio-economic context of Bangladesh. Exploring the findings, the study could help the stakeholders, companies, academician, researchers and government to focus their effort and resources on the significantly appropriate issues. Furthermore, this study may beneficial to those developing countries especially in South Asia, who have shared the same socio-economic status with Bangladesh.

Details

Smart and Sustainable Built Environment, vol. 9 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/SASBE-02-2019-0018
ISSN: 2046-6099

Keywords

  • Bangladesh
  • Questionnaire survey
  • Implementation
  • Challenges
  • Lean construction
  • RII

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Article
Publication date: 4 April 2017

IFRS adoption challenges in developing economies: an Indian perspective

Sharad Sharma, Mahesh Joshi and Monika Kansal

This study aims to examine the perceptions of accounting practitioners and users about implementation challenges with International Financial Reporting Standards (IFRSs…

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Abstract

Purpose

This study aims to examine the perceptions of accounting practitioners and users about implementation challenges with International Financial Reporting Standards (IFRSs) at the pre-implementation stage. Under institutional pressures, India conveyed its decision to implement IFRS beginning 1 April 2016, despite initial reluctance to adopt IFRS. It specifically explores the responses of accounting professionals (preparers) and the banking industry professionals (users) in India to challenges in IFRS implementation, rather than more widely researched dimensions of IFRS implementation such as reasons for adoption, experience effects and diversity in practice.

Design/methodology/approach

A quantitative research approach was adopted, using a questionnaire survey that provided 192 responses from accounting practitioners and banking professionals working in India.

Findings

The findings convey IFRS implementation preparedness perceptions of participants with respect to education, training and information technology (IT) infrastructure. Respondents acknowledged the efforts and capability of the accounting body, the Institute of Chartered Accountants of India, but expressed reservations about training, cost, interpretation, IT infrastructure and staffing. The accounting practitioners and the users have similar perspectives on the subject of awareness and preparedness challenges of IFRS implementation.

Practical implications

The study heightens awareness of the challenges facing jurisdictions who express initial reluctance, although they ultimately decide to adopt IFRS on account of institutional pressures. The analysis suggests that the International Accounting Standards Board should increase focus on implementation issues, in addition to updating and making IFRSs.

Originality/value

The study is distinct from the studies in abundance on the creation of accounting standards, implementation benefits and their implication in a specific geography.

Details

Managerial Auditing Journal, vol. 32 no. 4/5
Type: Research Article
DOI: https://doi.org/10.1108/MAJ-05-2016-1374
ISSN: 0268-6902

Keywords

  • India
  • Challenges
  • IASB
  • Convergence
  • IFRS adoption

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Article
Publication date: 5 November 2020

Challenges and Prospects of e-Government implementation in Afghanistan

Abdul Mateen Samsor

The aim of this study is to identify the challenges and barriers to e-Government set up in developing/conflict countries, related to Information Communication and…

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Abstract

Purpose

The aim of this study is to identify the challenges and barriers to e-Government set up in developing/conflict countries, related to Information Communication and Technology (ICT) and social obstacles – that are common in developing countries like Afghanistan. In today's world e-Government plays an important role of providing easy access to government services that enable citizens in general to communicate faster. This very research concentrates on the implementation of e-Government challenges in developing countries, particularly in Afghanistan. This paper is covering (1) method of study; (2) research strategy; (3) finding and policy recommendation; (4) limitation; (5) theoretical implication; (6) recommendation and conclusion. Additional data related to e-Government in Afghanistan, acquired via a quantitative survey and interviews can also help this analysis.

Design/methodology/approach

This research incorporates both theoretical and empirical study; using both quantitative and qualitative method for data collection. Also, as already noted, the study reviews different literature and academic documents. The original work of the study is the collection of relevant first-hand information for empirical analysis from experts of both public and private institutions such as IT, CIO and management experts through the use of a survey tools. This was done using web-based surveying and delivery of hard and soft copies to the experts to obtain their notions about e-Government implementation obstacles. Finally, both quantitative and qualitative survey results are calculated and presented.

Findings

Empirical study has established that 5 obstacles out of 15 named by respondents, stakeholder involvement, with the highest mean, (4.1145), coordination (4.0038), information sharing (3.9962), ICT literacy (3.9822) and e-Government awareness (3.8830) are considered to be the major obstacles. This opinion was also expressed by the respondents to the in-depth interview which was explained in a paper with detail.

Research limitations/implications

Most research record numerous limitations, therefore, it is important to note that this study is no exception. Some of the limitations were recorded in the course of the study will be counted for the purpose of placing the finding in the right perspective. The limitations of this study were time constraints and difficult to generate enough participation in the survey. Because of that, I did a quantitative survey but could include very few members of top management. Second, the study is limited due to the lack of participation by respondents from various sectors such as citizens, university students, academia, banks, businesses and NGOs. The third limitation was lack of research materials for this study. Many difficulties were encountered with respect to find materials of previous research studies on the topic and in particularly in the context of Afghanistan.

Practical implications

The studies conducted previously on e-Government and referenced herein highlighted implementation challenges in developing countries as a group. Applying this study in Afghanistan may contribute to our understanding of key challenges facing in implementing e-Government process specifically in Afghanistan. The current study contributes some significant findings to the academic field of studying e-Government implementation challenges. It adds the support and information from public and private sector's perspective regarding major challenges in e-Government implementation in Afghanistan.

Social implications

As per looking to the experience of developed and developing countries, this study emphasizes the following key initiatives to be performed in parallel with the running projects by Ministry of communication and IT [18]. 1-Pilot projects, 2-Simplification of Business Processes, 3-A strong committed national leadership, 4-Involvement of Stakeholders, 6-To granting incentives for involvement of local ICT companies, 7-Exemption of basic ICT, 8-To develop a standard ICT infrastructure

Originality/value

Governments around the world are under the pressure from rapid globalization, fiscal, social and technological changes to provide services that are citizen-centric, efficient, transparent, effective, one stop, any time and nonstop. Post-conflict countries are under even greater pressure to create such services because they replace the vacuum caused by the violence and will be the only services offered, rather than simply an upgrade of current government offerings that already meet citizen needs. The adoption of technology is the most efficient way to integrate the public and private sector and to provide services with accountability, transparency and efficiency, but this is not an easy task, especially for developing countries. This research looks at e-Government implementation challenges in developing countries and particularly in Afghanistan. A literature review shows many challenges common among developing countries: a lack of ICT literacy, incomplete infrastructure, a digital divide existing between the rural poor and the emerging urban middle class, an uncertainty about data privacy and data security, the absence of comprehensive ICT policies and legislation, lack of an ICT culture in government and the traditional components of the economy, questions regarding the government's ongoing financial commitment to the project, e-Government awareness, willingness of ministries to engage in information sharing, a void of ICT leadership outside the technologically oriented ministries, resistance to change, an historic lack of intergovernmental coordination and low stakeholder involvement are just some of the many challenges identified. The author belief that developing countries realize the importance of e-Government and consider the implementation of e-Government to be the critical tool for economic stability and growth as well as developing a more transparent, less corrupt government. The survey questionnaires were developed based on the challenges found in literature review. The survey questionnaire was translated into local languages (Pashto and Dari) and an English version served as control indicator by a professional local translator. At first a pilot version was sent to 10 officials from the Ministry of Communication and IT. After attesting period, the survey was circulated to 150 respondents who were experts in various fields such as CIO, Management and IT in Afghanistan. All respondents agreed that stakeholder involvement, coordination, information sharing, ICT literacy, awareness, resistance to change, ICT, finance issues, ICT policy, leadership, data privacy, legislation, ICT culture and digital divide are some of the major challenges for e-Government implementation in Afghanistan. Respondents (3.1412) on ICT security were impartial in their response on whether to include this indicator into challenges. Many projects are run by the Ministry of Communication and IT and within completion of these projects most of the challenges that identified in the analysis of the quantitative survey will be addressed, although the government is also vigorously pursuing legal and policy modifications. As per looking to the experience of developed and developing countries, this study emphasizes the following key initiatives to be performed in parallel with the running projects by Ministry of communication and IT [18]. Pilot projects should be implemented in two ministries as test beds prior to general roll out to ensure the efficient use of money needed for E-government projects. This will have two benefits from one side it will save money in terms of failing projects as argued by *19+ “E-government in developing countries fail, with 35% being classified as total failures (E-government was not implemented or was implemented but immediately abandoned), and 50% as partial failures (major goals were not attained and/or there were undesirable outcomes)”. On the other hand, in case.

Details

International Trade, Politics and Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/ITPD-01-2020-0001
ISSN: 2586-3932

Keywords

  • E-government implementation challenges
  • Organizational and ICT challenges
  • Social challenges

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Article
Publication date: 6 February 2017

Implementation of rapid manufacturing for mass customisation

Dominik Deradjat and Tim Minshall

The purpose of this paper is to increase the understanding of how companies can implement rapid manufacturing (RM) (i.e. the use of additive manufacturing (AM…

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Abstract

Purpose

The purpose of this paper is to increase the understanding of how companies can implement rapid manufacturing (RM) (i.e. the use of additive manufacturing (AM) technologies for final part production) for mass customisation (MC), drawing upon the experiences of firms in the dental sector (one of the major users of AM technologies).

Design/methodology/approach

A framework for implementation of RM for MC was developed from the literature to guide the data gathering. Data from six case companies in the dental sector implementing RM for MC, supplemented with insights from their respective AM machine providers and software companies, were used to analyse how companies implement RM for MC and what considerations and challenges they face in the process.

Findings

The study shows how implementation of RM for MC entails different considerations depending on the stage of implementation and maturity of involved technologies. In total, 26 challenges have been identified that seem to play a crucial role in implementation. The paper suggests that RM can enable MC in manufacturing by achieving both a high number of units produced and as well as a high level of customisation of each product.

Originality/value

Based on the review of the literature, no case studies exist that investigate companies implementing RM for MC despite literature having suggested RM as an enabler for MC in manufacturing for many years.

Details

Journal of Manufacturing Technology Management, vol. 28 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-01-2016-0007
ISSN: 1741-038X

Keywords

  • Advanced manufacturing technology
  • Additive manufacturing
  • 3D printing
  • Mass customization

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Article
Publication date: 2 August 2011

E‐procurement implementation: a case of Malaysia government

Aini Aman and Hasmiah Kasimin

Many countries worldwide have identified e‐procurement as a priority of e‐government agenda and have implemented, or are in the process of implementing, e‐procurement…

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Abstract

Purpose

Many countries worldwide have identified e‐procurement as a priority of e‐government agenda and have implemented, or are in the process of implementing, e‐procurement systems. The purpose of this paper is to understand the challenges of e‐procurement implementation in the government sector and efforts taken to overcome the challenges, using a Malaysia government case.

Design/methodology/approach

This study adopts a qualitative case study approach of an e‐procurement project, which is one of Malaysia's e‐government initiatives. Data were collected using a triangulation approach that involved semi‐structured interviews, document reviews and observation.

Findings

The theoretical framework draws on Croom and Brandon‐Jones and was further developed during data analysis. Findings show that challenges of e‐procurement implementation in government sector are not only related to software integration, data management and roll‐out strategy, but also to legal and administration procedures, information technology (IT) infrastructure, outsourcing contract and IT skills. Findings show the importance of creating an IT facilities centre in rural areas and working closely with a third‐party vendor for users' training and skills development.

Research limitations/implications

The findings extend key issues of e‐procurement implementation using a case study in the Malaysia government. The paper highlights the need to understand challenges and limitations faced by a developing countries such as Malaysia in implementing e‐government projects. The paper provides a basis for further thought and analysis on important issues such as lack of IT infrastructure and skills, as well as high dependency on third‐party developers that needs to be overcome in order to gain the impact of an e‐procurement system.

Practical implications

This paper has explored implementation issues of e‐procurement in government sectors, particularly in developing countries, and hence provides guidelines for future implementation strategy for system developers, government officials and ministry.

Originality/value

Only limited studies examine the implementation issues of e‐procurement in the government sector, especially in developing countries. While current studies focus more on the readiness of implementing e‐procurement, this study posits to understand the challenges faced by a developing country in e‐procurement implementation.

Details

Transforming Government: People, Process and Policy, vol. 5 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/17506161111173586
ISSN: 1750-6166

Keywords

  • Malaysia
  • Government policy
  • Developing countries
  • E‐procurement
  • System implementation

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Article
Publication date: 25 May 2020

Requirements, challenges and impacts of Lean Six Sigma applications – a narrative synthesis of qualitative research

Mohamed Alblooshi, Mohammad Shamsuzzaman, Michael Boon Chong Khoo, Abdur Rahim and Salah Haridy

The purpose of this paper is to identify, present and categorise the main requirements, challenges and impacts of Lean Six Sigma (LSS) applications. Emphasis is given to…

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Abstract

Purpose

The purpose of this paper is to identify, present and categorise the main requirements, challenges and impacts of Lean Six Sigma (LSS) applications. Emphasis is given to the soft impacts of LSS applications, which are intangible in nature and difficult to quantify and measure, highlighting the most frequently cited ones.

Design/methodology/approach

A qualitative synthesis of the studies using the narrative synthesis approach is adopted to descriptively summarise and categorise the requirements, challenges and impacts of LSS applications. The studies were searched by using the following keywords: “LSS applications,” “LSS requirements,” “LSS challenges” and “LSS impacts” in almost all major electronic databases such as Emerald, Taylor and Francis, ScienceDirect and Wiley. A total of 116 articles published between 2007 and 2017 in 41 academic journals were collected and reviewed. Consideration was also given to a number of substantial publications in 2006, 2018 and 2019.

Findings

In addition to its process efficiency and financial impacts, LSS was found to have another impact category related to individual and organisational behaviours. Management commitment, training and organisational culture were concluded to be amongst the most important and required categories for successful LSS applications. It was also found that the lack of awareness of LSS tools and benefits and the lack of change management and resistance to change were amongst the most cited categories of implementation challenges.

Research limitations/implications

The studies published between 2007 and 2017 are mainly considered in this paper. It is believed that 10-year publication period considered in this research is sufficient to study the evolution, benefits, limitations and future trends of a particular research topic. However, the exclusion criteria used in the search process with respect to the articles’ year of publication and search terms and keywords may limit the generalisation of the research findings. In addition, the qualitative nature of this research study and the lack of empirical data to support its findings is another limitation that future research should consider.

Practical implications

This research paper may serve as a valuable source of information for LSS researchers as it will provide them with useful and new insights and directions for further research in LSS. It will also increase the awareness of LSS practitioners about the kind of impact LSS has, and therefore, achieve a better utilisation of its tools by ensuring availability of application requirements and overcoming application challenges.

Originality/value

This study differs from previous research studies as it focusses attention on the soft impacts of LSS applications and highlights them. The study identifies and prioritises LSS application impacts, requirements and challenges. The study on these aspects was found to be limited and lacking in previous research studies.

Details

International Journal of Lean Six Sigma, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJLSS-06-2019-0067
ISSN: 2040-4166

Keywords

  • Lean
  • Six sigma
  • Lean six sigma
  • Requirements
  • Challenges
  • Impacts
  • Narrative synthesis
  • Literature review

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Article
Publication date: 30 September 2014

The challenges of lean manufacturing implementation in SMEs

Anna Dorota Rymaszewska

The purpose of this paper is to identify the lean manufacturing implementation challenges in small and medium enterprises (SMEs). The study is based on experiences of the…

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Abstract

Purpose

The purpose of this paper is to identify the lean manufacturing implementation challenges in small and medium enterprises (SMEs). The study is based on experiences of the Finnish furniture and boating sectors. The paper outlines the overall characteristics of the studied organizations and contrasts them with one of the most famous example of lean implementation – the Toyota Company. By comparing the different manufacturing environments as well as organizational characteristics, the potential challenges of lean adoption are outlined.

Design/methodology/approach

The findings presented in this paper were achieved through the case study method. The research utilizes the deductive approach.

Findings

The results present an assessment of the companies’ current situations. The results uncover their readiness for lean implementation and identify the challenges that might hinder lean implementation. Early identification of weaknesses will make companies more aware of their own capabilities. Moreover, it has potential for making them better prepared for lean implementation and more consistent in their process.

Practical implications

The importance of addressing certain aspect of lean implementation in the specific context of SMEs characteristics might contribute to the successful implementation of lean.

Originality/value

The author presents an original look at supporting companies in the process of adopting lean manufacturing.

Details

Benchmarking: An International Journal, vol. 21 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-10-2012-0065
ISSN: 1463-5771

Keywords

  • Manufacturing strategy
  • SME
  • Small-to-medium-sized enterprises
  • Lean production
  • Lean implementation
  • Lean process

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Article
Publication date: 29 July 2014

Influence processes of implementation effectiveness in challenged information technology projects in Africa

Nixon Muganda Ochara, John Kandiri and Roy Johnson

This research reports on how influence processes (IP) impact on the implementation effectiveness of information technology (IT) projects. Drawing on an innovation…

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Abstract

Purpose

This research reports on how influence processes (IP) impact on the implementation effectiveness of information technology (IT) projects. Drawing on an innovation perspective that elevate the interplay of factors related to innovations framing, innovations environment and innovation attributes, the study focused on IT projects based in Africa that are generally classified as “challenged” due to the conditions in the environment. The purpose of this paper is to assess how IP related to innovation framing, innovation environment and innovation attributes can be used to determine implementation effectiveness.

Design/methodology/approach

Using a interpretive approach, a case study of institutions under a partnership that has been implementing various educational technologies in five African countries formed the sample. In all, 25 interviews of top-management representatives, project leaders and user representatives were conducted between 2012 and 2013 to assess the implementation effectiveness of these projects. Theoretical thematic analysis, based on a deductive approach, was employed to analyse the data.

Findings

The results show that a majority of these development-oriented projects are “mandated failures” characterized by high framing, a bad internal environment and typically negative innovation attributes. That typically, the institutions engage symbolically in such innovations initiatives which are regarded as “show” projects. Such behaviour can be construed to be a pattern of cynical technology adoption linked to the appeasement of external stakeholders. In addition, participation in initiatives was largely symbolic and is considered as a mere demonstration of a modern organization that is technologically aware, yet the requisite innovation environment is lacking for effective appropriation of the technology. Third, mandated failures result in low morale of employees, who regard themselves as pawns in the process which make them grudgingly participate in the implementation process.

Practical implications

These findings have implications for managing innovations in such challenged environments: the first proposition is that projects in challenged environment for innovation adopting organizations need to be considered as technology transfer projects. Second, the innovation environment and attributes can only be improved during implementation of the conditions related to absorptive capacity of the organization and the individual are addressed.

Originality/value

The research reported in this paper, provides an empirical determination of the concept of implementation effectiveness by using three constructs of innovations framing, environment and attributes. On the basis of the empirical findings, an original contribution is claimed, especially in “challenged” IT project environments where the concept of success if fluid and outcomes uncertain.

Details

Information Technology & People, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ITP-09-2013-0167
ISSN: 0959-3845

Keywords

  • Implementation
  • Absorptive capacity
  • Adoption
  • Technology adoption
  • Innovation driver/enabler/factors/process

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