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Article
Publication date: 13 November 2009

561

Abstract

Details

Reference Services Review, vol. 37 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 January 2006

Ilene F. Rockman

The purpose of this paper is to reflect upon the journal, Reference Services Review, since the editorship of Ilene F. Rockman began in 1986.

686

Abstract

Purpose

The purpose of this paper is to reflect upon the journal, Reference Services Review, since the editorship of Ilene F. Rockman began in 1986.

Design/methodology/approach

The paper describes how the journal has become one of the most respected in its profession, has encouraged new authors and published several ground‐breaking articles over the past two decades.

Findings

The journal's standard of excellence is high and continues to model a commitment to, and passion for, reference services and collections, utilization of technology to help users and innovation in library instruction and information library programs.

Originality/value

The paper offers a reflection of RSR and its contribution toward equity and social responsibility.

Details

Reference Services Review, vol. 34 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 September 1999

Ilene F. Rockman

This article updates a national study undertaken in 1985 to assess the status of end‐user search services in academic libraries (results were presented at the fourteenth…

660

Abstract

This article updates a national study undertaken in 1985 to assess the status of end‐user search services in academic libraries (results were presented at the fourteenth annual LOEX conference in Ypsilanti, MI). Although today’s academic libraries now include Internet accessible and Web‐based resources, many of the same challenges exist as in the past: user education, convenient and timely access to information from any place, consistent administrative support, recognition of technology as a change agent, and reaffirmation of the important teaching role that librarians have in an evolving information society.

Details

Reference Services Review, vol. 27 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 December 2001

Ilene F. Rockman

Outlines the different qualities required, and the different responsibilities, for those individuals climbing the career pyramid.

825

Abstract

Outlines the different qualities required, and the different responsibilities, for those individuals climbing the career pyramid.

Details

Reference Services Review, vol. 29 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 December 2002

Ilene F. Rockman

Looks at papers presented at the LOEX‐of‐the‐West Conference “Expanded conversations: collaborating for student learning” held in 2002 in Eugene, Oregon, USA, which cover…

1687

Abstract

Looks at papers presented at the LOEX‐of‐the‐West Conference “Expanded conversations: collaborating for student learning” held in 2002 in Eugene, Oregon, USA, which cover innovative research projects in the areas of information literacy. Concludes that by listening to campus colleagues and students unexpected benefits can be gained.

Details

Reference Services Review, vol. 30 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 September 2001

Ilene F. Rockman

Recent technological and organizational changes in library services and the book publishing industry have underscored the need for libraries to re‐examine their core…

401

Abstract

Recent technological and organizational changes in library services and the book publishing industry have underscored the need for libraries to re‐examine their core values in an effort to remain true to their service principles.

Details

Reference Services Review, vol. 29 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 January 1991

Ilene F. Rockman, Virginia Massey‐Burzio, Alan Ritch, Steven D. Zink and Martha L. Hale

Economist John Kenneth Galbraith was once quoted as saying, “There are two types of economists—those who don't know the future, and those who don't know they don't know.”…

Abstract

Economist John Kenneth Galbraith was once quoted as saying, “There are two types of economists—those who don't know the future, and those who don't know they don't know.” The same can be said for librarians.

Details

Reference Services Review, vol. 19 no. 1
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 September 2002

Ilene F. Rockman

States that assessment is a process for quality improvement and libraries, as administrative and academic units, have an important role to play in the continuous…

3316

Abstract

States that assessment is a process for quality improvement and libraries, as administrative and academic units, have an important role to play in the continuous improvement of their parent organizations. Looks at how student performance can be assessed and concludes that this can help us to understand better why students fail or master certain courses, which will help in developing change and improvement in the area of student learning.

Details

Reference Services Review, vol. 30 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 December 2003

Ilene F. Rockman

Promotes the notion that academic librarians use their daily work as a springboard for applied research studies to advance the mission, goals, services, and programs of…

554

Abstract

Promotes the notion that academic librarians use their daily work as a springboard for applied research studies to advance the mission, goals, services, and programs of their higher education institutions.

Details

Reference Services Review, vol. 31 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 March 2002

Ilene F. Rockman

Libraries must transform the way they think and take a stronger leadership role in campus planning efforts, especially as information technology assumes an increased…

370

Abstract

Libraries must transform the way they think and take a stronger leadership role in campus planning efforts, especially as information technology assumes an increased presence in all facets of higher education. The move toward campus portal development and use, and the rise of electronic course delivery systems with built‐in electronic course packs, offer particular opportunities for academic libraries to clarify their role and assert their expertise.

Details

Reference Services Review, vol. 30 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

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