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Identity verification is the ongoing process of controlling perceptions of self-relevant meanings in a situation so that they correspond to the meanings held in the identity standard that defines who one is in the situation. Identity control theory posits that when a disturbance to this process occurs leading to a lack of such correspondence, a person’s identities are not verified. As a result, they engage in behavior that serves to counteract the disturbance and change meanings and resources in the situation so that one’s reflected appraisals or perceived self-relevant meanings once again match the meanings held in one’s identity standard (Burke, 1991, 1996; Stets & Burke, 1996, 2003). Accompanying this cognitive-behavioral process, there is an affective response to the discrepancy between perceptions and standard (Burke, 1991, 1996). Prior work has shown that when the discrepancy is large or is increasing, negative emotions result; and, when the discrepancy is small or decreasing, positive affect results (Burke & Stets, 1999; Cast & Burke, 2002; Ellestad & Stets, 1998; Stets, 2003; Stets & Tsushima, 2001).

The purpose of this chapter is to contextualize mixed findings in the self-complexity literature. Self-complexity (when individuals' identity meanings do not overlap) theoretically buffers negative outcomes associated with distressing experiences, like identity non-verification (perceptions that others see individuals differently than individuals see themselves). However, research on self-complexity overlooks the social context in which these processes occur. Here, the author argues that multiplexity (when individuals are connected in two or more role relationships) provides meaningful context that influences whether self-complexity functions as a buffer. This leads to two competing arguments: (1) multiplexity enhances the self-complexity buffering effect and (2) multiplexity undermines the self-complexity buffering effect.

Using egocentric network survey data from 314 US adults, the author ran four regression models (two for the friend identity, two for the coworker identity). These models test whether self-complexity moderates the effect of non-verification on distress when individuals do (or do not) have multiplex ties in which they are close friends with their coworkers.

Multiplex ties amplify the buffering effect of self-complexity when non-verification occurs in the coworker identity, but multiplex ties weaken the buffering effect of self-complexity when non-verification occurs in the friend identity.

This work supports the idea that the benefits associated with self-complexity are conditional on social context as well as identity context. Future research should consider these realities when examining how identity and buffering processes relate to wellbeing.

This work integrates social network analysis and identity theory to reconcile mixed findings in the literature on self-complexity.

Job loss and long-term unemployment can have pervasive negative impacts on well-being. At its most extreme, unemployment is accompanied by feelings of shame, humiliation, insecurity, and worthlessness, as well as damage to cherished identities and narratives of self. Scholars have investigated how the unemployed attempt to repair these damaged identities, but little is known about how network members participate in the identity reconstruction process. Social support has been shown to ameliorate the negative psychological effects of unemployment, but studies have also found that the unemployed are reluctant to ask for assistance and often perceive network members as a source of stress rather than as a source of support. To understand why social support can be experienced both positively and negatively by the unemployed, we draw upon 84 in-depth qualitative interviews with men and women who experienced unemployment during the extended economic downturn associated with the Great Recession. We find that social support ameliorates unemployment when it bolsters identities important to recipients, and exacerbates unemployment when it undermines such identities. We also show how the unemployed respond to identity-threatening support: by avoiding it, rejecting it, or reframing it as reciprocity. Our analysis contributes new insights into the relationship between social support and identities, as well as a deeper understanding of the noneconomic costs of the slow economic recovery following the Great Recession.

The purpose of this chapter is to review the historical development of identity theory from 1988 to the present, and then outline some thoughts about future directions for the theory.

The chapter discusses major advances in identity theory over the past 25 years such as the incorporation of the perceptual control system into the theory, the introduction of “resources” in which symbolic and sign meanings are important, new views of the social structure, the relevance of the situation in influencing the identity process, the idea of different bases of identities, broadening our understanding of multiple identities, studying identity change, and bringing in emotions into the theory.

Throughout the review, empirical work is identified and briefly discussed that supports the major advances of the theory.

The chapter suggests a number of ways that identity theory may be developed in the future such as examining negative or stigmatized identities. Additionally, there is a discussion as to ways in which the theory may be tied to other theoretical traditions such as affect control theory, exchange theory, and social identity theory.

Identity theory has had a number of applications to various areas in society, including understanding crime, education, race/ethnicity, gender, the family, and the environment.

This is the most recent overview of identity theory over the past 25 years. It becomes clear to the reader that the theory offers a way of understanding the person as a cognitive, emotional, and behavioral agent who influences the structure of society but who is also influenced by the social structure.

We present a model of organizational monitoring that integrates organizational justice and information privacy. Specifically, we adopt the position that the formation of invasiveness and unfairness attitudes is a goal-driven process. We employ cybernetic control theory and identity theory to describe how monitoring systems affect one's ability to maintain a positive self-concept. Monitoring provides a particularly powerful cue that directs attention to self-awareness. People draw on fairness and privacy relevant cues inherent in monitoring systems and embedded in monitoring environments (e.g., justice climate) to evaluate their identities. Discrepancies between actual and desired personal and social identities create distress, motivating employees to engage in behavioral self-regulation to counteract potentially threatening monitoring systems. Organizational threats to personal identity goals lead to increased invasiveness attitudes and a commitment to protect and enhance the self. Threats to social identity lead to increased unfairness attitudes and lowered commitment to one's organization. Implications for theory and research on monitoring, justice, and privacy are discussed along with practical implications.

Within the field of medical sociology, there is an extensive body of literature on notable family transitions and stages in the reproductive cycle, such as getting married or becoming a parent, as they relate to mental health and well-being. However, the transition to becoming a completed family, that is, the process of determining or recognizing that one’s family is complete, is notably absent. In response to this empirical gap, this chapter presents findings from 114 semi-structured interviews with participants who reported having at least one child and who considered their family to be complete. First, the concept of “family completion” is introduced and conceptualized based on the qualitative considerations of participants and the contextual medical sociology literature. Then, thematic considerations around the process of family completion, related emotional preparations, and factors associated with mental health and well-being are explored. Findings suggest that family completion can be an important transitional period for parents and can be associated with emotional hardship for some individuals. Participants described experiencing conflict with their partner if they disagreed on the completion decision, frustration and sadness related to infertility, and/or feelings of loss or depression when completion was regarded as the end of a personal or familial life phase. This chapter concludes that creating a cultural context in which family completion is a recognized family transition period may spur intentional consideration among parents and promote the design of intervention services for parents experiencing changes in mental health or well-being.

Rankings have become a popular topic in the social sciences over the past two decades. Adding to these debates, the present volume assembles studies that explore a variety of empirical settings, emphasizing the importance of acknowledging that there are multiple “Worlds of Rankings.” To this end, the first part of the chapter addresses the implications of two modes of criticism that characterize much of the scholarly work on rankings and summarizes extant conceptual debates. Taking stock of what we know, the second part distinguishes three areas of empirical research. The first area concerns the activities of those who produce rankings, such as the collection of data or different business strategies. Studies in the second area focus on inter-organizational, field-level, or discursive phenomena, particularly how rankings are received, interpreted, and institutionalized. The third area covers the manifold effects that research has unveiled, ranging from the diffusion of practices and changes in organizational identities to emotional distress. Taken together, the contributions to this volume expand our knowledge in all three areas, inviting new debates and suggesting pathways forward.

Every employee embodies manifestations of every demographic that attach to him or her different minority and majority statuses at the same time. As these statuses are often related to organizational hierarchies, employees frequently hold positions of dominance and subordination at the same time. Thus, a given individual’s coping strategies (or coping behavior) in terms of minority stress due to organizational processes of hierarchization, marginalization, and discrimination, are very often a simultaneous coping in terms of more than one demographic. Research on minority stress mostly focuses on single demographics representing only single facets of workforce diversity. By integrating the demographics of age, disability status, nationality, ethnicity, race, sexual orientation, and religion into one framework, the intersectional model proposed in this chapter broadens the perspective on minorities and related minority stress in the workplace. It is shown that coping with minority stress because of one demographic must always be interpreted in relation to the other demographics. The manifestation of one demographic can limit or broaden one’s coping resources for coping with minority stress because of another dimension. Thus, the manifestation of one demographic can determine the coping opportunities and coping behavior one applies to situations because of the minority status of another demographic. This coping behavior can include disclosure decisions about invisible demographics. Therefore, organizational interventions aiming to create a supportive workplace environment and equal opportunities for every employee (e.g., diversity management approaches) should include more demographics instead of focusing only on few.

Immigrants are important contributors to workplaces, but HRM scholars have only recently begun to study them systematically. We document the prevalence and cross-national variation in populations of immigrant employees. Going beyond a treatment that considers them as another element of diversity, we propose how gradients of status at each level of country, organization, and work group admittance can result in unique outcomes for immigrants who are equally (dis)similar. We offer a taxonomy of immigrant pathways into their destination countries to explore the status hierarchies they are assigned by governments and reinforced by organizations. We provide insights into the ascribed status of immigrants and develop a typology of individual and organizational acculturation strategies based on the cultural tightness and looseness of the destination and origin cultures. We then describe how the reactions of members of an immigrant employee’s social environment are sensitive to ascribed status and cultural tightness-looseness. We do so in a three-stage process that begins with immigrant categorization, followed by conferral of (il)legitimacy, and finally brought together with perceptions of outcome interdependence. Finally, we offer ideas about HRM interventions to guide management scholars in their quest for understanding and improve the experiences of immigrants in the workplace.