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The paper aims to introduce a novel concept to solve the bi-level multi-criteria nonlinear fractional programming (BL-MCNFP) problems. Bi-level programming problem (BLPP) is rigorously flourished and studied by several researchers, which deals with decentralized decisions by comprising a sequence of two optimization problems, namely upper and lower-level problems. However, on the other hand, many real-world decision-making problems involve multiple objectives with fraction aspects, called fractional programming problems that reflect technical and economic performance.

This paper introduces a VIKOR (“VlseKriterijumska Optimizacija I Kompromisno Resenje”) approach to solve the BL-MCNFP problem. In this approach, an aggregating function based on L_P metrics is formulated on the basis of the “closeness” scheme from the “ideal” solution. The three steps perform the solution process: First, a new concept is attempted to minimize and maximize of the numerators and denominators from their respective ideal solutions and anti-ideal values simultaneously. Second, for each level, the K-dimensional objective space of each level is converted to a one-dimensional space by an aggregating function. Third, to obtain the final solution, all levels are combined into single-level model where the decision variables of upper levels are interrelated with other levels through fuzzy strategy-based linear and nonlinear membership functions.

The effectiveness of the proposed VIKOR is demonstrated by numerical examples, where the reported results affirm that the extended VIKOR method provides superior results in comparison with the same methods in the literature, and it is a good alternative to BL-MCNFP problems.

In terms of the assistance-based right decision, a parametric analysis for the weight of the majority is provided to exhibit a wide range of compromise solutions for the decision-maker.

The purpose of this paper is to develop a quantitative methodology for benchmarking process which is simple, effective and efficient as a rejoinder to benchmarking detractors who debate benchmarking is just a catch‐up process.

The methodology developed for benchmarking here consists of three phases; define, analyze and results. Define phase concentrates on what to benchmark, whereas analyze and results concentrate on how to benchmark. Analyze phase is developed based on two popular mathematical programming techniques which are called technique for order preference by similarity to ideal solution (TOPSIS) and goal programming.

The developed benchmarking methodology is deployed in the case of business schools and results show its efficiency and effectiveness as well as its applicability to various business environments in implementation.

The main limitation here is necessity of collecting data about all the peers involved in benchmarking which indirectly restricts the number of peers in the benchmarking process.

Based on the TOPSIS that addresses the benchmark (what to benchmark) and the GP model that addresses the way to reach the benchmark, this methodology may be implemented as a solution procedure for business benchmarking process.

The novelty in this approach is that TOPSIS and GP are being used as a benchmarking techniques in a simple methodology which choose a non‐real benchmark that is more than all the peers involved. In that sense, this research work may be the first, where quantitative methodology for benchmarking is developed and rejoined to the benchmarking old criticize that debates benchmarking is just a catch‐up play.

In the last years, the use of free-online instructional videos has gained popularity among educators and students. Its success is mainly based on the provision of fast and inexpensive access to educational contents which can be consulted at the own convenience of students, all over the world. Free-online platforms as YouTube offer access to more than ten million instructional videos. The purpose of this paper is to assess and rank the educational quality of free-online instructional videos from a multidimensional perspective.

In this paper, the authors propose a MCDM approach based on a compromise ranking method, VIKOR. The approach integrates a normalization process which is especially suitable for situations where the nature of the different decision-making criteria is such that it does not allow homogeneous aggregation.

With the proposed normalization approach, the initial valuations of the alternatives with respect to the criteria are transformed in order to reflect their similarity with a given reference point (ideal solution). The normalized data are then integrated in a VIKOR-based framework in order to obtain those mathematical videos closer to the ideal video from the instructors’ perspective.

The ranking of instructional videos based on their quality from an educational multidimensional perspective is a good example of a real decision-making problem where the nature of the criteria, qualitative and quantitative, implies heterogeneous data. The proposed IS-VIKOR approach overcomes some of the problems inherent to this real decision-making problem.

This article aims to construct a performance evaluation system for the e‐library in universities in Taiwan. The paper uses actual university cases as the target for analysis for in‐depth research so as to provide an evaluation reference.

This article reviewed the library performance evaluations found in the literature of the UK, Germany, USA and Taiwan and constructed primary performance evaluation indicators. The Delphi Method was then used to summarize the opinions of experts in completing the construction of a performance evaluation model for e‐library. With all the factors of e‐library, user satisfaction and input of libraries as the basis, Analytic Hierarchy Process is used to illustrate the problems and combine the two to establish the hierarchy structure for the performance evaluation of this research. The weights of all indicators within hierarchies are calculated and then the weight of the overall hierarchies are worked out.

The e‐library plays two important roles: data searching and academic study.

Using relevant e‐business data collected from libraries in six universities, combining indicator weight and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), this paper considers the distance of the universities from positive and negative Ideal Solutions as the evidence for ranking and demonstrate the overall performance of e‐libraries in all universities – providing future improvement directions for university libraries. The research can also provide important future decision‐making references for libraries and universities to enable better performances.

Improving the medical oxygen supply chain (MOSC) is important to cope with the uneven demand and supply seen in the MOSC when India faced the second wave of COVID-19. This improvisation increases the supply chain (SC) maturity and consequently the efficiency and resiliency to tackle oxygen shortage across the country and to prevent another similar scenario from ever happening. The purpose of this study is to identify and prioritize the solutions to overcome the issues faced by the MOSC during the second wave of COVID-19 cases in India and in turn reduce the extent of casualties in the expected third wave.

This paper uses best worst method (BWM) and fuzzy technique for order performance by similarity to ideal solution to classify the sub-criteria for solutions to solve major SC issues. BWM is used to determine the weights of the sub-criteria and fuzzy technique for order performance by similarity to ideal solution for the final ranking of the solutions to be adopted.

The result of this study shows that the Internet of Things based tagging system is the best solution followed by horizontal and vertical integration of SC in making a resilient and digitized MOSC capable of handling general bottlenecks during a possible third wave.

The research provides insights that can enable the personnel involved in MOSC. Proper understanding will help the practitioners involved in the SC to effectively tailor the operations and to allocate the resources available in an effective and dynamic manner by minimizing or eliminating the pre-existing bottlenecks within the SC.

The proposed framework provides an accurate ranking and decision-making tool for the implementation of the solutions for the maturity of the MOSC.

This paper aims to guide about prioritisation and ranking of the solutions and overcoming barriers to facilitate the adoption of Lean Six Sigma (LSS) by using a hybrid framework.

It identifies LSS barriers and solutions to facilitate LSS adoption through literature review and by involving subject experts. The study makes use of fuzzy set theory and proposes a fuzzy analytical hierarchy process (AHP)-modified TOPSIS (technique for order preference by similarity to ideal solution) framework. It uses sensitivity analysis to establish framework robustness.

The key findings of this techno-managerial study are identification and prioritisation of 27 LSS barriers and 22 solutions to overcome adoption challenges, proposition and usage of fuzzy AHP-modified TOPSIS framework, guidance regarding where to focus for facilitating LSS adoption and ensuring robustness using sensitivity analysis, which establishes insignificant deviation in rankings when criteria weights are altered.

Some biasness and subjectivity may exist during pairwise comparisons as human judgements are involved.

Handling a hybrid solution like LSS is never easy. It is expected that the study will help industry professionals to plan their LSS adoption attempts effectively. Guidance regarding LSS barriers will assist in observing necessary precautions to avoid failures. It will open up new research fronts for researchers also.

Literature is full of studies regarding LSS barriers and its rankings. It is very rare to witness a study like ours, which discusses the barriers and links with solutions and its prioritisation. Proposed hybrid framework for a hybrid techno-managerial approach such as LSS is unique and acts as the roadmap for smooth implementation.

Unbalanced bidding can seriously imposed the government from obtaining the best value for the taxpayers' money in public procurement since it increases the owner's cost and decreases the fairness of the competitive bidding process. How to detect an unbalanced bid is a challenging task faced by theoretical researchers and practical actors. This study aims to develop an identification method of unbalanced bidding in the construction industry.

The identification of unbalanced bidding is considered as a multi-criteria decision-making (MCDM) problem. A data-driven unit price database from the historical bidding document is built to present the reference unit prices as benchmarks. According to the proposed extended TOPSIS method, the data-driven unit price is chosen as the positive ideal solution, and the unit price that has the furthest absolute distance measure as the negative ideal solution. The concept of relative distance is introduced to measure the distances between positive and negative ideal solutions and each bidding unit price. The unbalanced bidding degree is ranked by means of relative distance.

The proposed model can be used for the quantitative evaluation of unbalanced bidding from a decision-making perspective. The identification process is developed according to the decision-making process. The finding shows that the model will support owners to efficiently and effectively identify unbalanced bidding in the bid evaluation stage.

The data-driven reference unit prices improve the accuracy of the benchmark to evaluate the unbalanced bidding. The extended TOPSIS model is applied to identify unbalanced bidding; the owners can undertake objective decision-making to identify and prevent unbalanced bidding at the stage of procurement.

The aim of this study was to determine the number of shelters, specify some optimal paths among building blocks towards shelters, and assign population to shelters.

Imperialist competition algorithm (ICA) and particle swarm optimization (PSO) were used to optimize the objectives of this study.

The optimal value for PSO objective function was with the number of function evaluations (NFE) of 5300 and the optimal value of ICA objective function was with NFE of 1062. Repetition test for both algorithms showed that imperialist competition algorithm enjoys better stability and constancy and higher speed of convergence compared to particle swarm algorithm. This has been also shown in larger environments. 92% of the existing populations have access to shelters at a distance of less than600 meters. This means that evacuation from the building blocks to shelters takes less than 8 minutes. The average distance from a block (for example, a residential complex) to an optimal shelter is approximately273meters. The greatest risk of route and shelter has been 239 and 121, respectively.

To address these goals, four following objective functions were considered: a) minimization of the distance for getting all the people to shelters b) the lowest total risk of the discharge path c) minimization of the total time required to transfer people to shelters or hospitals if necessary, and d) the lowest total risk in shelters.

Over the recent decades, the frequency of so-called ‘natural’ disasters has increased significantly worldwide and resulted in escalating human and economic losses. Among them, the earthquake is one of the major concerns of the various stakeholders related to urban planning.

In addition, the maximum time of discharge from the helter to the hospital has been 17 minutes, which means the presence of good access to selected shelters.

The extended TOPSIS approach including the analytical hierarchy process method is used to solve business recovery priority decision problem mixed with interval data and exact data of an insurance company. The paper aims to discuss these issues.

According to the concept of TOPSIS, the authors construct the normalized decision matrix and the weighted normalized decision matrix. Using the vertex method, the authors calculate the distance of each alternative from the positive or negative ideal solution.

The proposed TOPSIS algorithms on interval data provide a useful framework for systematic risk assessment that an incident or disaster manager can use to prioritize recovery during business discontinuity.

As a managerial implication, the proposed method can be applied to any case for providing information for risk management decision-making in industrial and service organizations. As for a future direction, other decision-making methods can be included in the methodology to ensure more integrated and/or comparative study.

The ratings and weights of the criteria in the decision problem are assessed by means of interval data. The use of the interval data in decision problem is highly beneficial when performance values cannot be expressed by means of numerical values. The authors extended the TOPSIS approach for solving MCDM problem with interval data as well as exact data.

The authors have shown how TOPSIS method on interval data can be used to provide priority decision for business recovery of an insurance company. The proposed method provides the authors a useful way to deal with a business recovery problem, where the values of evaluating items are represented by generalized exact numbers or interval-valued numbers.

The proposed approach has the potential to resolve incident and disaster management and can be applied to the implementation of business recovery plan for business continuity.

Cotton fibre lots are graded and selected for yarn spinning based on their quality value which is a function of certain fibre properties. Cotton grading and selection has created a domain of emerging interest among the researchers. Several researchers have addressed the said issue using a few exponents of multi-criteria decision-making (MCDM) technique. The purpose of this study is to demonstrate a cotton selection problem using a recently developed measurement of alternatives and ranking according to compromise solution (MARCOS) method which can handle almost any decision problem involving a finite number of alternatives and multiple conflicting decision criteria.

The MARCOS method of the MCDM technique was deployed in this study to rank 17 cotton fibre lots based on their quality values. Six apposite fibre properties, namely, fibre bundle strength, elongation, fineness, upper half mean length, uniformity index and short fibre content are considered as the six decision criteria assigning weights previously determined by an earlier researcher using analytic hierarchy process.

Among the 17 alternatives, C9 secured rank 1 (the best lot) with the highest utility function (0.704) and C7 occupied rank 17 (the worst lot) with the lowest utility function (0.596). Ranking given by MARCOS method showed high degree of congruence with the earlier approaches, as evidenced by high rank correlation coefficients (Rs > 0.814). During sensitivity analyses, no occurrence of rank reversal is observed. The correlations between the quality value-based ranking and the yarn tenacity-based rankings are better than many of the traditional methods. The results can be improved further by adopting other efficient method of weighting the criteria.

The properties of raw cotton have significant impact on the quality of final yarn. Compared to the traditional methods, MCDM is reported as the most viable solution in which fibre parameters are given their due importance while formulating a single index known as quality value. The present study demonstrates the application of a recently developed exponent of MCDM in the name of MARCOS for the first time to address a cotton fibre selection problem for textile spinning mills. The same approach can also be extended to solve other decision problems of the textile industry, in general.

Novelty of the present study lies in the fact that the MARCOS is a very recently developed MCDM method, and this is a maiden application of the MARCOS method in the domain of textile, in general, and cotton industry, in particular. The approach is very simple, highly effective and quite flexible in terms of number of alternatives and decision criteria, although highly robust and stable.