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The authors explore turnover tendencies among expatriate employees in Saudi Arabia They: (1) discuss the novelty of expatriates in Saudi Arabia; (2) review the literature on employee turnover tendency and its correlates—job satisfaction and employee characteristics; (3) hypothesize a negative relationship between extrinsic job satisfaction and expatriate turnover tendencies, a negative relationship between general job satisfaction and expatriate turnover tendencies, no relationship between intrinsic job satisfaction and expatriate turnover tendencies, and no relationship between expatriate characteristics and expatriate turnover tendencies, and (4) empirically lest the hypotheses with a sample of expatriate employees. Results provide strong support for most of the hypotheses except “pay,” one of the extrinsic job satisfaction variables, and “job feedback,” one of the intrinsic job satisfaction variables.

Customer privacy and security are major concerns. Online firms worldwide collect customer data for various reasons. This study aims to investigate factors that motivate and hinder a customer’s willingness to disclose personal information (WTD) to online firms on e-commerce websites.

Based on an extensive literature review, three sets of factors have been identified. These sets of factors are privacy concern, perceived disclosure benefits and privacy assurances. It is hypothesized that privacy concerns negatively affect the disclosure of personal information, while the perceived benefits of disclosure have positive effects. Privacy assurances would positively affect information disclosure and attenuate the negative effect of privacy concerns on the disclosure of personal information. The authors gathered data from 253 online customers in Saudi Arabia.

The results indicate that perceived disclosure benefits and privacy concerns have a significant positive and negative relationship, respectively, with WTD online. Privacy assurances had neither a direct nor a moderating effect on information disclosure.

The findings will inform online firms about the factors that prevent or motivate customers to disclose personal information.

The effect of privacy concerns and benefits on personal information disclosure are not fully understood in Saudi Arabia. This study reveals more insights into the specific factors that make online customers reluctant or motivated to disclose their personal information.

The purpose of this paper is to increase understanding of the determinants and usage of global technology services in Saudi Arabia. The technology under investigation is social network technology, Twitter.

Drawing upon relevant extant literature, the paper proposes a research model, which examines the relationship between personal and social factors and usage of Twitter, as well as the moderating effects of gender and user experience. Data were collected online from 281 Saudi Twitter users, and the research model was empirically tested using standard procedures.

The findings support some of the proposed direct and moderating effects. For example, enjoyment, freedom of expression, and social interaction were found to influence Twitter usage. Gender as well as user experience has a moderating effect in the relationship between self-presentation and usage.

The proposed framework contributes to global (technology) services management and marketing research by integrating personal and social factors, and demographics as direct and contingent factors in understanding user acceptance of social network technologies in the Arab region. Detailed discussions of the research, managerial and contextual implications conclude the paper.

The personal and social motives behind the use of social network sites in the Arab region particularly Saudi Arabia is ill understood due to a dearth of research on the region. This paper helps to bridge this research and knowledge gap.

The purpose of this paper is to investigate the impact of four important influencing factors on user satisfaction with an in-house developed ERP module in a large oil and gas company in Saudi Arabia. It explores whether communication campaigns, training, benefits, ease of use (EoU) are key antecedents of user satisfaction, and examine the mediating effects of EoU and benefits on satisfaction.

A questionnaire was developed and distributed to a sample of 104 ERP users who were actively engaged in the ERP system implementation process. The partial least square method was used to test the research model. Baron and Kenny’s approach was used to test the mediating effects.

The proposed research model explained 62.7 percent of the variance in ERP user satisfaction. The results showed that EoU fully mediates the relationship between the training and communications and the benefits. Both EoU and benefits fully mediate the relationship between training and satisfaction and partially mediate the relationship between communications and satisfaction.

The findings of this study imply that training programs and communication campaigns should be designed in such a way that foster the EoU and convey and convince the ERP stakeholders about the benefits and values of ERP systems.

This study extends the understanding of salient factors affecting the ERP satisfaction in a different setting, namely in an oil & gas industry of a developing country. Although academic research of ERP satisfaction is abundant, this study contributes to the field by examining the mediating effects which rarely tackled in the extant research studies.

The purpose of this paper is to draw a map of the general features of epistemological and critical concerns in contemporary Islamic philosophy. This study will not be confined to the domain of academic philosophy or to those who are professionals in the field of philosophy.

The paper adopted the critical rational approach in dealing with contemporary Islamic philosophy in the Arab world. The scope will include scholars from different fields of epistemology who tried to present a “vision” of the attitude that should be adopted in facing the challenges of the age and the problems of the nation on the epistemological level or the political, economic and social levels.

There is a need for a philosophy of action and progress rather than a philosophy that is based on abstract ideas and theories and of words/rhetoric. The ethics required to accomplish this ought to identify the attributes of the citizen who can reach self-actualization through legitimate means based on a progress agenda with theoretical and philosophical foundations.

Because a critical rational approach can be dealt with from different perspectives, this paper will adopt the classification of the principal intellectual trends: the reformist, secular and liberal.

This paper covers a long time span to determine whether the philosophical projects have been effective.

This paper, which criticizes the philosophic projects that are theoretically unsound and that do not address real social problems (like poverty), argues the need for a philosophy of progress and action. This will lead to devising an agenda that addresses the challenges the society is facing and to finding alternative and creative solutions resulting in development.

Mobile shopping is the current trend for firms to conduct business, having great advantages over electronic shopping as well as traditional shopping. The purpose of this paper is to discuss not only the driving forces of mobile shopping behaviors from the theory of reasoned action (TRA) perspective, but also the additional promotion and barrier sides of the mobile business.

A structural equation modeling approach with latent constructs is applied on a self-administered survey data of 208 Vietnamese consumers to test the hypotheses.

The results of this study have proved the predictive power of TRA in exploring consumer behavior in the context of mobile shopping. Also, both promotion and barrier variables have significantly strong impacts on the intention to adopt mobile shopping.

Future studies would benefit from investigating other variables (e.g. specific aspects of trust and risk) and using actual behavior (e.g. online purchases).

Business managers should pay attention to both promotion and barrier factors to understand how and why Vietnamese consumers adopt mobile shopping.

This pioneering study adapts the TRA model with extended promotion and barrier variables to explain mobile shopping in the context of Vietnam.

There is almost a consensus amongst Muslim scholars that the most crucial problem faced by the Muslim world is in the prevailing ideas (including sanctification, archaism, the common paradigm, the absence of the role of the intellectual, etc.) which formulate people’s thoughts and determine their options. There will not be a genuine renaissance of Islam without updating these ideas and emerging from the cocoon of the past. This can be done through a modern approach which would respond to the changes by looking towards the future rather than towards the past. This study aims to identify the intellectual aspects of this crisis and how this crisis has formed and influenced Islamic banking.

To analyse this crisis, the methodology called causal layered analysis (CLA) is used, which is drawn from the field of strategic foresight and designed by Inayatullah (2002). CLA is designed on the basis that the way to understand the nature of the problem will determine the proposed solutions, by diving through the surface phenomena of the problem to the depth of the “motors” of the crisis.

The author finds that Islamic banking is the offspring of its incubator ideas and reform, and the change and progress of Islamic banking can only deal with a critical approach of these ideas; Islamic banking promotes itself as an alternative to conventional banking, but this has not been achieved except on the level of form rather than substance; Islamic banking is a movement within a variable reality, and inertia in specific form and context will keep it in a state of crisis and may lead to its demise.

To the author’s knowledge, this is the first study showing the roots of the ideas making up the fabric of banking in the Muslim world and the repercussions of intellectual crisis on Islamic banking.

The purpose of this paper is to examine factors that affect Palestinian customers’ use of online banking services.

An empirical study was conducted using a questionnaire in order to test the hypotheses. The questionnaire was distributed to 500 respondents selected by the participating banks. A total of 369 complete questionnaires were returned. The study’s independent variables include technology adoption propensity, customers’ value for online personalization, customers’ privacy concern, e-trust, technological leadership and loyalty. Palestinian customers’ usage of online banking services is the dependent variable.

The results of the model tested clearly suggest that the use of online banking services is influenced, respectively, by the technological leadership, e-trust, e-loyalty, customers’ value for online personalization, customers’ concern for privacy and propensity of technology adoption. Finally, this paper suggests that policy makers should develop a prioritized hierarchy of actions in developing the effective use of bank’s online services, based on the t- and p-values of the latter mentioned factors.

One limitation of the study is relying on self-reported cross-sectional data collection, rather than longitudinal surveying. Despite such limitation, the study provides the Palestinian banking sector with recommendations to promote online banking services based on the empirically identified factors affecting such service adoption.

Palestinian banks should promote the adoption of online banking services by supporting personalization of services, privacy and trust. Customers should always be informed that their bank is among the first banks to introduce the latest state-of-the-art online services. Technology innovative and diverse online services should be offered by banks to attract customers.

Although numerous research studies have studied the factors affecting customers in using electronic and online banking services, few studies have considered such usage in the developing countries, such as Arab countries in general and Palestine in particular. This is the first study to examine the factors affecting the adoption of online banking services in Palestine. This study provides empirical evidence to fill in the gap by providing a deeper understanding of the factors affecting the usage of online banking services in the country. The findings of this study can help decision makers in the Palestinian banks to develop practical plans that might accelerate and expand the adoption of online banking emphasizing personalized and trusted services offered with high level of security and privacy.

The purpose of this paper is to presents an analysis of geographically and disciplinary scattered academic publications of cloud computing (CC) research in information systems. This review aims to understand the research methodology, research frameworks and models, geographical distribution, trends, critical factors and causal relationships associated with cloud computing adoption (CCA).

Systematic-literature-review using natural language processing is conducted to explore the phenomenon. The relevant research studies are extracted from various online databases using quality-assessment-criteria.

The study is a novel attempt to highlight the differences in critical factors for CCA in different country-settings. Further, the research explores the causal relationships among the identified factors. The findings of this 12-year systematic-review contribute by aiding the providers and potential adopters to devise context-specific strategies for the penetration of cloud services and sound adoption decisions (ADs), respectively. The findings also highlight the prospective avenues of research in the domain for researchers. Using the in-depth analysis, conceptual frameworks have been proposed that can assist in exploring the pre-adoption and post-adoption of CC.

This study contributes to CCA research by providing holistic insights into the methodology, research framework and models, geographical focus, critical factors and causal relationships influencing the AD or intention. The review highlights the unexplored emerging research topics in the field of CCA for future research directions.

This study aims to examine the current state of literature on structural equation modeling (SEM) studies in “cloud computing” domain with respect to study domains of research studies, theories and frameworks they use and SEM models they design.

Systematic literature review (SLR) protocol is followed. In total, 96 cloud computing studies from 2009 to June 2018 that used SEM obtained from four databases are selected, and relevant data are extracted to answer the research questions.

A trend of increasing SEM usage over years in cloud studies is observed, where technology adoption studies are found to be more common than the use studies. Articles appear under four main domains, namely, business, personal use, education and health care. Technology acceptance model (TAM) is found to be the most commonly used theory. Adoption, intention to use and actual usage are the most common selections for dependent variables in SEM models, whereas security and privacy concerns, costs, ease of use, risks and usefulness are the most common selections for causal factors.

Previous cloud computing SLR studies did not focus on statistical analysis method used in primary studies. This review will display the current state of SEM studies in cloud domain for all future academics and practical professionals.