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The purpose of this paper is to present a multi‐expert system that can provide designers with suggestions for improvement. The multi‐expert system can analyse a design and provide designers with ideas for changes to designs at an early stage in order to improve assembly later in the manufacturing process.

The whole system consists of four expert systems: computer‐aided design (CAD) expert, automated assembly expert, manual assembly expert and design analysis expert. The design analysis expert includes a sub‐system to collate the information from the assembly experts and to provide costs and advice.

The paper finds that the approach and the systems can reduce manufacturing costs and lead times.

A knowledge‐based reckoning approach to design‐for‐assembly automation is used. The approach and systems can reduce manufacturing costs and lead times. The system can estimate assembly time and cost for manual or automatic assembly and select suitable assembly techniques.

The system can estimate assembly time and cost for manual or automatic assembly and select a suitable assembly technique.

The new system models assembly, product and process design using a natural approach for capturing intelligence. The new approach categorised automated assembly and manual assembly into separate individual experts. Intelligence and knowledge from each is captured and embedded within the individual expert that represented the process. This approach enabled greater flexibility and made the sub‐systems easier to modify, upgrade, extend and reuse.

Until now, little research has been conducted to analyse Twitter conversations about the corporate sponsors of football clubs. The conventional and most widely used method has been to use content analysis to assess the sentiment of the tweets that were sent. However, this approach may be inadequate because sports fans may be unlikely to mention a corporate sponsor in the text they tweet. This study demonstrates the use of visual analytics to assess conversations about corporate sponsors by examining the images people tweet.

This paper aims to consider the training provided to Volunteer Police Cadet (VPC) Leaders in police forces across England and Wales who, as part of the wider policing volunteer family, lead organised youth development activities for uniformed police cadets.

An online ethically approved questionnaire was administered to volunteer leaders across six VPC schemes hosted by police forces in England and Wales. The sample population being selected due to their geographical spread across both nations, along with the similarities of their VPC schemes. The questionnaire collected demographic information of respondents, then used a blend of closed questions. Likert scales and free text boxes to explore attitudes.

The training for the volunteer leaders seems to focus on the mandated elements provided to protect the cadets from harm and also the organisation from litigation. With little development of additional knowledge, skills and behaviours (and in some cases required qualifications) to enhance the service and opportunities delivered to the young people by the volunteers.

Due in part to the limited response rate, this research cannot claim to be representative of all individuals engaged in this voluntary role; it does however provide insights into the training of such volunteers.

The research informs the decision makers of how the training of volunteer cadet leaders within forces seems to focus on the completion of the mandatory elements, with little further development of the volunteers to deliver both varied and challenging activities for the cadets.

The research provides an insight for decision makers on how the training of volunteer cadet leaders within forces seems to focus on the mandatory elements, with few opportunities for further development of volunteer leaders to deliver new, varied and challenging activities for the cadets.

The first paper in this series explored the effects of the tor‐learner relationship on learners' feelings, learning and interest during management learning events.

As the education of new police constables moves to degree level, this paper explores the introduction of Evidence-Based Policing (EBP) as a pillar of the evolution of the police service as a profession.

Combining a review of key literature and explorations of practice, the current situation, challenges, and benefits of the adoption of EBP as philosophy are explored.

The benefits to the police service and individuals of wholeheartedly adopting EBP are huge; however, such adoption does not come without challenges.

This paper provides a contemporary snapshot in relation to the process of embedding EBP across the new educational routes to joining the police service. The opportunities provided by adopting EBP as philosophy across the service will assist in supporting and strengthening the sustainability of policing locally, nationally, and internationally.

This paper aims to explore the adoption of cashless, card‐based gaming machine payment systems from the organisational perspective, with an emphasis on the role of employees as change agents.

In a qualitative research approach, semi‐structured interviews with 14 registered club employees or change agents form the basis of analysis.

A typology of change agent involvement in the successful customer adoption of payment innovations is proposed. Agents' capacity to recognise and respond to customer needs is the first theme identified and discussed. An ability to reflect on the effect of customer adoption of cashless mechanisms on their role and responsibilities constitutes the second skill, and their perception of the consequences of use for the organisation and its customers represents the highest order change agent skill in the adoption process.

The exploratory nature of this qualitative study limits the generalisability of the findings to gaming machine venues that share similar contextual features.

The club employees interviewed are found to be potentially effective agents of change who readily observe and respond to the needs of gambling customers and can relate these to specific operational impacts. Opportunities for genuine employee participation in the diffusion process beyond the communication and adoption stages would, it is concluded, improve outcomes in the rate of adoption, range of customer use and the process of product development and enhancement.

This paper applies a typology of change agent roles in a service industry context, acknowledging the unique relationship that club employees have with customers. It highlights how this can be leveraged to improve new product development and customer adoption.

The purpose of this paper is to explore social media usage in an academic library in South Africa and the factors influencing its use. The primary goal of the study was to examine perceptions surrounding the impact of non-adoption of social media on morale, and to explore the consequences of digital inequality.

Using a qualitative method, in-depth interviews were conducted with a small sample comprising six key informants at the University of Limpopo Libraries.

The findings suggest that non-adoption of social media has a negative influence on morale, and that it is a very necessary tool required for interaction with students as well as promotion and marketing of the library’s resources.

This paper is limited to one academic library in South Africa situated in a rural area. The research suggests that more academic libraries in rural areas be studied to ascertain if geographical location and finance are barriers to social media adoption.

This study addresses non-adoption of social media and suggests ways to improve employee morale and retention. The research contributes to current research.

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.