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Article
Publication date: 9 March 2020

Ian T. Adams and Sharon H. Mastracci

This study introduces emotional labor into an analysis of multiple dimensions of burnout in sworn and civilian employees across three law enforcement agencies.

Abstract

Purpose

This study introduces emotional labor into an analysis of multiple dimensions of burnout in sworn and civilian employees across three law enforcement agencies.

Design/methodology/approach

Using data from a survey of law enforcement employees in a metropolitan police department, a full-service sheriff's department, and a state corrections agency located in the western United States (= 1,921), we test the explanatory power of an emotional labor-based model of burnout.

Findings

Results partially confirm the lone prior study to examine civilian and sworn personnel. Sworn and civilian employees experience variant levels of emotional exhaustion and depersonalization, though the underlying emotional labor correlates are significantly related to burnout for both groups. Further, we extend prior results by capturing multiple facets of burnout as well as contributing an emotional labor explanation for burnout, while controlling for individual demographic characteristics and agency type.

Research limitations/implications

Law enforcement agencies rely upon non-sworn employees to support their missions. The experience of non-sworn law enforcement personnel is under-researched in both the emotional labor and law enforcement organizational literature. Burnout is a phenomenon that has high costs for both employees and organizations, particularly in the law enforcement context. Investigating the emotional labor experience of employees is critical for practitioners who are tasked with effectively managing both groups.

Originality/value

One previous study has investigated the emotional labor of civilians in law enforcement and used community-level predictions for burnout. This study builds on those findings by capturing two facets of burnout rather than the lone gauge of burnout used in the previous study. Furthermore, we use an emotional labor model to investigate emotional exhaustion and depersonalization reported by sworn and civilian personnel.

Details

Policing: An International Journal, vol. 43 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 18 April 2023

Kyle McLean, Justin Nix, Seth W. Stoughton, Ian T. Adams and Geoffrey P. Alpert

This study aims to demonstrate the need for further examination of legal judgments and the exercise of discretion in policing.

Abstract

Purpose

This study aims to demonstrate the need for further examination of legal judgments and the exercise of discretion in policing.

Design/methodology/approach

A factorial vignette survey with traffic stop scenarios based on US Court of Appeals decisions was administered to 396 police officers across six states. Officers were asked to indicate their assessment of the presence of reasonable suspicion and the likelihood that they would extend the stop for investigatory purposes.

Findings

Officers' reasonable suspicion judgments are significantly influenced by the vignette facts and align with court ruling expectations. However, even in the presence of reasonable suspicion, responses indicate a limited use of officer discretion to extend the stop.

Originality/value

Analyses of officer decision-making often rely on large datasets with easy indicators of location, officer demographics and citizen demographics, but rarely consider the facts of individual cases. This study suggests more experimental research is needed to consider the impact of case facts on officer judgments and discretionary activity.

Details

Policing: An International Journal, vol. 46 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Book part
Publication date: 6 April 2023

Scott M. Mourtgos and Ian T. Adams

Purpose – We investigate the impact of overlapping crises of COVID-19 and the George Floyd protests on one major US police department, focusing on staffing and officer proactivity…

Abstract

Purpose – We investigate the impact of overlapping crises of COVID-19 and the George Floyd protests on one major US police department, focusing on staffing and officer proactivity.

Methodology/Approach – The study investigates the impact of the two crises on operational capacity. Using Bayesian interrupted time-series analysis, the authors investigate if officer proactivity levels were adversely impacted in the short and long terms.

Findings – A statewide stay-at-home order (SAHO) was associated with a sharp decline in proactive contacts, but that effect dissipated quickly. However, the Floyd protests were associated with a sharp decline in proactivity, which persisted throughout the study period.

Originality/Value – The findings of this study contribute to ongoing research agendas that seek to understand the impact of dual, overlapping crises on US police departments and the communities they serve. The authors demonstrate a methodological approach capable of disentangling both crises’ effects on police activity levels.

Details

Crime and Social Control in Pandemic Times
Type: Book
ISBN: 978-1-80382-279-2

Keywords

Content available
Book part
Publication date: 6 April 2023

Abstract

Details

Crime and Social Control in Pandemic Times
Type: Book
ISBN: 978-1-80382-279-2

Abstract

Details

Crime and Social Control in Pandemic Times
Type: Book
ISBN: 978-1-80382-279-2

Article
Publication date: 18 April 2023

Andrew Adams, Stephen Morrow and Ian Thomson

To provide insights into the role of formal and informal accounts in preventing the liquidation of a professional football club and in post-crisis rebuilding.

Abstract

Purpose

To provide insights into the role of formal and informal accounts in preventing the liquidation of a professional football club and in post-crisis rebuilding.

Design/methodology/approach

This case study, framed as a conflict arena, covers an eight-year period of a high-profile struggle over the future of a professional football club. It uses a mixed methods design, including direct engagement with key actors involved in administration proceedings and transformation to a hybrid supporter-owned organisation.

Findings

Our findings suggest that within the arena:• formal accounting and governance were of limited use in managing the complex network of relationships and preventing the abuse of power or existential crises. • informal accounting helped mobilise critical resources and maintain supporters’ emotional investment during periods of conflict. • informal accounts enabled both resistance and coalition-building in response to perceived abuse of power. • informal accounts were used by the Club as part of its legitimation activities.

Originality/value

This study provides theoretical and empirical insights into an unfolding crisis with evidence gathered directly from actors involved in the process. The conceptual framework developed in this paper creates new visibilities and possibilities for developing more effective accounting practices in settings that enable continuing emotional investment from supporters.

Details

Accounting, Auditing & Accountability Journal, vol. 37 no. 2
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 1 March 1984

Jafar Jafari

Fieldwork is one of the hallmarks of anthropology. Almost all students of anthropology have geographical and cultural specializations, ranging from a small group to a nation…

Abstract

Fieldwork is one of the hallmarks of anthropology. Almost all students of anthropology have geographical and cultural specializations, ranging from a small group to a nation. Their interest areas are often identified or marked by real or putative boundaries; and it is within these boundaries that anthropologists have “founded” their own villages and tribes — “my village”, “my tribe.”

Details

The Tourist Review, vol. 39 no. 3
Type: Research Article
ISSN: 0251-3102

Article
Publication date: 1 April 1949

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields…

Abstract

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

Details

Aslib Proceedings, vol. 1 no. 4
Type: Research Article
ISSN: 0001-253X

Book part
Publication date: 12 November 2018

Vaughn Schmutz, Sarah H. Pollock and Jordan S. Bendickson

Previous research suggests that women receive less critical attention and acclaim in popular music. The authors expect that gender differences in the amount and content of media…

Abstract

Previous research suggests that women receive less critical attention and acclaim in popular music. The authors expect that gender differences in the amount and content of media discourse about popular musicians occur because music critics draw on the cultural frame of gender as a primary tool for critical evaluation. In order to explore the role of gender as a frame through which aesthetic content is evaluated, the authors conduct detailed content analyses of 53 critical reviews of two versions of the popular album 1989 – the original released by Taylor Swift in 2014 and a cover version released by Ryan Adams less than a year later. Despite Swift’s greater popularity and prominence, the authors find that reviews of her version of the album are more likely to focus on her gender and sexuality; less likely to describe her as emotionally authentic; and more likely to use popular aesthetic criteria in evaluating her music. By contrast, Ryan Adams was more likely to be seen by critics as emotionally authentic and to be described using high art aesthetic criteria and intellectualizing discourse. The authors address the implications of the findings for persistent gender gaps in many artistic fields.

Details

Gender and the Media: Women’s Places
Type: Book
ISBN: 978-1-78754-329-4

Keywords

Article
Publication date: 1 April 2004

Georgios I. Zekos

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way…

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Abstract

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

Details

Managerial Law, vol. 46 no. 2/3
Type: Research Article
ISSN: 0309-0558

Keywords

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