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Information technology (IT) is increasingly being used towards the effectiveness of supply chains. There are, however, some barriers in this process. These barriers influence one another and also adversely affect the IT‐enablement of a supply chain. The aim of this paper is to understand these mutual influences so that those barriers which are at the root of few more barriers (called driving barriers) and those which are most influenced by the others (called dependent barriers) are identified.

A questionnaire‐based survey was conducted to rank the barriers.

The results of the survey and the interpretive structural modeling (ISM) methodology have been used to evolve the mutual relationships among these barriers.

It is observed that there are some barriers, which have both high driving power and dependency and therefore need more attention.

This paper aims to understand if, and how, internal communication strategies can promote strategic employee communicative actions such as to disseminate positive information that enhances the company's reputation. These communicative actions sustain the competitive advantage of a company.

This paper is based on interviews with internal communication experts; internal communication managers in ten American and 22 Italian companies. Three focus groups in Italy comprised of internal communication managers, scholars and experts.

Employee communicative actions have been categorized into: exploration, interpretation, sharing and acting. Internal communication strategies enable employees to be effective communicators.

A survey among employees was used to investigate the link between employee communicative actions and internal communication and relationship quality.

Internal communication managers are expected first, to become enablers towards employees and line managers; and second, to facilitate sense-making processes and the quality relationship building.

This article provides empirical evidence of the emerging issues of employee communicative actions and the enablement function of internal communication. It adds a broader and validated range of employee communicative actions to those that had previously been studied, and develops a preliminary inventory of enablement strategies that have been adopted by leading companies.

Information technology (IT) governance (ITG) is a complex concept that researchers are still exploring in many dimensions. The literature in this area has grown at a fast pace. It required a review article to make sense of the growing body of literature. This study aims to provide a comprehensive view of ITG for understanding this phenomenon.

The framework of systematicity and transparency is used to search, select and report relevant articles. This study synthesized the identified pool of articles by using thematic analysis, wherein each article was attached to various identified categories.

This study presents a comprehensive overview of the ITG literature space, including themes and subthemes. It highlights future research avenues and identifies gaps in the ITG area.

Information system researchers and senior practitioners can use this literature review to overview the up-to-date ITG literature. It can also be helpful for non-information system researchers who intend to conduct multi-disciplinary research.

This research looks at the ITG literature space by considering up-to-date literature and a fresh perspective.

The purpose of this paper is to introduce a special issue on supply chains and the enterprise.

Introductory review and brief description of research papers in this issue.

To demonstrate the growing complexity and the multiple factors involved in structuring the enterprise effectively, references a paper by Iyer and Gottlieb that suggests an approach to enterprise architecture design. This integrates the internal and external environment, thus being highly relevant to supply chain issues.

Implies that the broad research framework for enterprise architecture is relevant to the study of supply chain issues, but leaves the reader to discover whether this is the case by perusing the research papers in this issue.

Links enterprise architecture to supply chain issues of importance to industry.

Provides a descriptive framework for linking papers in the issue to general supply chain issues.

This paper seeks to explore the nexus between records and risks. It briefly traces different conceptualizations and the historical evolution of risk and risk management and analyzes discourse on risk and the use of risk management in the field of records management and allied disciplines such as archives and information science.

The methodological approach involves searching for and extracting for analysis references to “risk” in articles from well‐known journals and subjecting the 248 references to a visual analysis.

The visual analysis reveals 15 distinct, and in some cases conceptually related topics or categories of articles on risk. These are analysed further to create a typology of seven distinct topics of discourse defining the records‐risk nexus in the sampled literature.

This paper contributes an analysis of the literature on records and risk that defines the nexus between the two subjects, presents a typology of discourse on the records‐risk nexus, and demonstrates the use of an innovative methodology (visual analysis) for analysis of large sets of bibliographic data.

Some enablers support the information technology (IT) enablement of supply chains. The aim of this paper is to understand mutual influences of these enablers and also to identify those enablers which support other enablers (“driving enablers”) and those which are most influenced by others (“dependent enablers”). A questionnaire‐based survey has been conducted to rank these enablers. The results of the survey and the interpretive structural modeling (ISM) methodology have been used to evolve mutual relationships among these enablers. It is observed that two enablers, namely “awareness about use of IT in supply chains” and “trust among supply chain partners”, have high driving power and therefore deserve serious attention. The study concludes with a discussion and managerial implications.

The purpose of this paper is to assess the implementation of the Welsh Network of Healthy School Schemes (WNHSS) at national, local and school levels, using a systems approach drawing on the Ottawa Charter.

The approach takes the form of a single‐case study using data from a documentary analysis, interviews with Healthy Schools Co‐ordinators (n=23) and stakeholder (n∼93) discussion of interim findings at three regional workshops.

There was almost universal adherence to a national framework based on Ottawa Charter principles. Substantial progress had been made with advocacy and mediation, although the framework provided less specific guidance regarding enablement. All‐Wales training for co‐ordinators, the commitment of co‐ordinators to working across administrative and professional boundaries, and support from local education and health partnerships, were important determinants of healthy school schemes' growth and efficiency. Primary schools were more successful than secondary schools in embedding health‐related changes.

Although findings are largely based on indirect evidence, the use of a social‐ecological model of evaluation provided valuable insights into implementation processes at multiple levels. Findings suggest that strong national support benefits programme development and dissemination and should include effective monitoring of local performance. The national strategic environment was influential at all levels of programme implementation. Priorities for further research include application of the social‐ecological model and organisational theory to investigate indicators of sustainability and influences on inequalities in health in school health promotion programmes.

The review illustrates the importance of evaluating health promotion programmes at multiple levels using a systems approach.

The purpose of this conceptual paper is to explicate the role played by information technology (IT) in enabling managerial dynamic capabilities. By doing so, this paper seeks to address a critical theoretical gap regarding IT’s role in enabling dynamic capabilities (DCs). DCs are knowledge-intensive and information-intensive processes and play a crucial role in facilitating strategic renewal of firms operating in volatile, uncertain, complex and ambiguous business environments. Although managers play a central role in the DCs framework, extant research has only focused on the role of IT in enabling firm-level and process-level DCs.

This conceptual paper uses the literatures on dynamic managerial capabilities, individual-level information system use, social capital, human capital, managerial cognition and technology-enabled learning to build propositions that link managerial IT use with the enablement of dynamic managerial capabilities.

This paper introduces a new construct called individual IT leveraging capability (IILC) and provides theoretically grounded arguments that link IILC with managerial social capital, managerial cognition and managerial human capital. It also explicates the relationships between managerial social capital, managerial cognition and managerial human capital and the dynamic managerial capabilities of sensing, seizing and reconfiguring.

The establishment of the linkage between IT and dynamic managerial capabilities extends the literature on the business value of IT. This work also adds to the literature on dynamic managerial capabilities by providing a theoretically grounded argument that IT can act as an antecedent of such capabilities.

To the best of the authors’ knowledge, this paper is arguably the first to theorize the role of IT in enabling managerial DC and thus addresses a critical gap in academic research literature.

The purpose of this study is to examine the implementation, care processes and sustainability of an integrated, intermediate Acute Response Team (ART) service. The primary aims of the service are to enhance the level of health and social care integration across a range of organisations, to ensure a timelier and appropriate service for people in the community at risk of admission to hospital.

A qualitative methodology was employed in order to gain a deep understanding of the experiences of staff members within the ART service and external stakeholders. Twenty-one professionals took part in a focus group or one-to-one interviews. Data were analysed thematically.

The key to successful implementation was that the service was co-created from the “ground-up” with support from local provider organisations. The inclusion of general practitioners (GPs) as part of the team was instrumental in setting up and maintaining the service and seems to be unique in intermediate care settings. Referrals into the ART service were dependent on awareness of the service at the interface with mainstream services. Transitions out were sometimes delayed due lack of availability of social care packages. To ensure sustainability of the ART and other integrated intermediate care services, continued resources, especially skilled staff members, are necessary.

This study adds to the intermediate care and acute response service literature by offering insights into “what works” from a professional perspective in terms of service implementation, care processes and sustainability, in an integrated care system.