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Sharing services increasingly extends beyond intraorganizational concentration of service delivery. Organizations have started to promote cooperation across their boundaries to deal with strategic tensions in their value ecosystem, moving beyond traditional outsourcing. This chapter addresses two research questions geared to the challenge of interorganizational shared services (ISS): why would organizations want to get and remain involved in ISS? And: what are the implications of ISS for (inter)organizational value creation?

The conceptual chapter reviews literature pertaining to ISS from public, commercial, and nongovernmental sectors. ISS is understood as a multistakeholder organizational innovation. In order to analyze ISS and conduct empirical research, we developed a taxonomy and research framework.

The chapter shows how ISS can be positioned in value chains, distinguishing vertical, horizontal, and hybrid ISS. It outlines ISS implications for developing business models, structures, and relationships. Success factors and barriers are presented that epitomize the dynamic interplay of organizational autonomy and interorganizational dependence.

The research framework offers conceptual ideas for theoretical and empirical work. Researchers involved in ISS studies may adopt strategic, strategic innovation, and organizational innovation perspectives.

ISS phases are distinguished to focus innovation management — initiation, enactment, and evaluation. Furthermore, insights are provided into processes and interventions aimed at making ISS a success for participating organizations.

Cross-sectoral perspective on ISS; taxonomy of ISS; research framework built on organization and strategic management literature.

The paper aims to establish the role of enterprise information systems strategies (ISS) enabled by business strategies for attaining organizational innovativeness (ORIN) mediated by performance (decision-making and business processes) under environmental turbulence.

The research framework is developed based on theoretical grounding and validated with the help of 408 responses from Brazil using SmartPLS path modeling.

The results of the research suggest that the resource orchestra of enterprise information systems strategy-enabled strategy-making can be a viable alternative to enhance innovation activities in the organizations through the mediated role of performance (decision-making and business process).

The research demonstrates the role of business function (information systems) strategy enabled overall business strategy-making for achieving innovations in the organization. Fortune organizations are exploiting the information systems strategy enabled business strategy for innovations in the organization; such as Amazon, Walmart, Costco, etc.

The proposed and validated model is a contribution to the enterprise information systems strategy theory. This model presents the role of resource orchestras in achieving innovations in organizations.

The security aspects of public sector information systems are important as the respective systems are often part of critical infrastructures or deal with personal or sensitive data. A set of 53 Greek public sector organizations were investigated by means of a structured questionnaire concerning important aspects of information systems security. We present the relevant theoretical background, the methodology of our research, and an analysis of the obtained results. Greek public sector organizations have only a basic level of information system security awareness. Most care about digital data confidentiality; however, only a small percentage have developed a systematic, complete, and integrated approach towards the security of their information system, including internal audit procedures. The importance of proper training and generally the importance of the human factor for achieving high levels of information systems security is often underestimated.

Many studies have not fully explored the relationship between knowledge and information system strategies (ISS) and their overall impact on firm performance (FP). In an attempt to address this knowledge gap, this study draws on the dynamic capabilities view, and on recent literature on knowledge strategy planning (KSP), and examines the alignment between KSP and ISS to enable dynamic capabilities innovation capabilities (DCIC) to gain FP.

The survey examined empirical data from 234 Brazilian companies using the partial least squares path modeling to test the hypotheses proposed herein.

The empirical results confirmed that both KSP and ISS have a positive impact on DCIC. Furthermore, the results indicated that FP was positively impacted through DCIC. The results indicated that the alignment between KSP and ISS positively impacts DCIC and ultimately FP.

The data was collected from 234 Brazilian companies in a country classified as a developing economy. Future studies could investigate the impact of KSP and ISS on FP in developed economies. The practical implication of the study required managers to be knowledgeable about the value of alignment between KSP and IT capabilities involving more practitioners in the strategy-as-practice to create innovation capabilities and enhance FP.

This is one of the earliest studies that has investigated the relationships between KSP and ISS and their impact on FP within a developed economy context. The relationship between all constructs that have not been addressed previously contributes to extend the literature on KSP, ISS and dynamic capabilities view.

Intellectual capital (IC) cyber security is a priority in all organizations. Because of the dearth in IC cyber security (ICCS) research theories and the constant call to theory building, this study proposes a theory of ICCS drawing upon tested empirical data of information systems security (ISS) theory in Lebanon.

After a pilot test, the authors tested the newly developed ISS theory using a field study consisting of 187 respondents, representing many industries, thus contributing to generalizability. ISS theory is used as a proxy for the development of ICCS theory.

Based on a review of the literature from the past three decades in the information systems (IS) discipline and a discovery of the partial yet significant relevance of ISS literature to ICCS, this study succinctly summarized the antecedents and independent variables impacting security compliance behavior, putting the variables into one comprehensive yet parsimonious theoretical model. This study shows the theoretical and practical relevancy of ISS theory to ICCS theory building.

This paper highlights the importance of ISS compliance in the context of ICCS, especially in the area of spoken knowledge in environments containing Internet-based security devices.

This research article is original, as it presents the theory of ICCS, which was developed by drawing upon a comprehensive literature review of the IS discipline and finding the bridges between the security of both IS and IC.

The sustainable success of infrastructures is becoming a driving force for advancing urbanization globally. However, to achieve infrastructure sustainable success (ISS), how project management practices (PMPs) play their role remains unexplored in current literature. To this end, an empirical study on whether PMPs play significant impacts on the accomplishment of ISS was conducted.

This research is based on an empirical survey of domestic and overseas infrastructure projects managed by Chinese companies. 162 data samples were collected and further analyzed deploying structural equation modeling (SEM) on the basis of goal-setting theory. PMP factors derived from the plan-do-check-act (PDCA) ideology, i.e. culture, strategy, implementation and reflection were hypothesized and validated to have direct and indirect relationships with ISS.

The results of this study indicate that both culture and reflection can directly drive the PMPs toward ISS. Furthermore, it is revealed that by affecting mediator factors of strategy, implementation and reflection, culture is found to present an indirect influence on ISS; by affecting mediator factors of implementation and reflection, Strategy is found to present an indirect influence on ISS and by affecting the mediator factor of reflection, implementation is found to present an indirect influence on ISS.

These findings contribute to the body of knowledge in measuring sustainability success of project management performances by clarifying critical relationships of how PMPs lead to ISS. Prospectively, the outputs of this research will generate informative insights for practitioners to improve their PMPs in the process of pursuing ISS in future infrastructure management practices.

This paper aims to analyse various failures that Indian innovative start-ups (ISs) are exposed to and proposes interventions from management accounting tools (MATs) that can tackle their failure-causing risks. This paper justifies the applicability of contingency theory (CT) for applying MATs for failure prevention and risk management.

This paper uses multimethod research while undertaking two sequential studies. The methods include a Survey via semi-structured interviews of 51 specialists and media reports and the Delphi method.

Reasons for the failures of Indian ISs have been identified and grouped based on eight broad underlying risk factors. Appropriate MATs relevant to ISs have been identified and examined by relating them with the risk factors underlying failure. Applicability of CT is shown while using the MATs for failure prevention and risk management of ISs.

This study is limited to the Indian context. Empirical validation of the applicability of MATs for each type of failure along the lifecycle stages of ISs needs to be undertaken.

Founders/owners of ISs can use this conceptual framework to tackle the risks underlying the failure of their firms. Policymakers can introduce appropriate policies to enhance the survival of ISs. Researchers can further explore the application of CT for failure prevention and risk management of ISs.

A conceptual framework has been developed relating failure-causing risk factors relevant to ISs and appropriate MATs, which justifies the applicability of CT.

The purpose of this paper is to study the following research question: how can information systems (ISs) be the real sources of uncertainty for supply chain management (SCM), despite their positive roles in the effectiveness of modern supply chain (SC) organization?

A typology of the uncertainties linked to ISs and their usage is developed. Then, five explanatory case studies conducted in diverse industries allow to characterize this typology.

The case studies allow to identify the most frequently recurring uncertainties, namely, “limited IS capacity” and “data unreliability.” In addition, “company size” does not seem to be a relevant dimension for assessing the vulnerability of a SC to uncertainties linked to ISs. On the other hand, the “business sector,” with its implied power influences, was found to be a relevant dimension.

This research does not allow to rank uncertainties according to their level of criticality.

This paper enables SC and information systems managers, as well as ISs/SC project managers to be aware of the need to consider ISs not only as the vectors for performance, but also as the factors for uncertainty in SCs.

ISs are generally considered to be a vector of performance. Nevertheless, their use remains problematic in many companies. This paper falls within both the ISs and SCM research areas. In the latter field, typologies of the uncertainties are common, but often ignore the uncertainties linked to ISs and their usage. The authors suggest envisaging ISs as the potential factors for uncertainty in the context of SCM.

A number of important questions face top managers in all areas of business concerning the growth and use of computers. Outlines, based on the composite experience of a number of companies, a mission for Information Systems Services (ISS). Investigates important trends impacting on the provision of computer services, and provides a view of the future roles of ISS in organizations.

This study develops the idea that resource orchestration (RO) of ISS-enabled strategy-making (ISS-SM) can influence dynamic and improvisational capabilities in innovation resulting in corporate performance (CP) gains under a hostile environment.

The structural equation modeling is applied to the data collected from 551 Brazilian firms.

The results suggest that ISS-SM facilitates dynamic and improvisational capabilities in innovation, consequently promoting CP. The research also showed that, under conditions of high environmental hostility, the impact of improvisational capabilities in innovation on CP is significantly amplified. Finally, in the specific case of high hostility, ISS-SM is especially important in enabling organizational capabilities on CP, for digital mastery firms, large firms in the manufacturing and services sectors.

The findings provide insights on how RO of ISS and resource management action enable strategy-making to leverage innovation and corporate performance during an uncertain environment.

This study developed an original contribution to resource orchestration, information systems strategies, and strategy-making literature through developing a novel construct of ISS-enabled strategy-making to enhance proximate and distal outcomes under a hostile environment.