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Article
Publication date: 14 January 2022

Haidar Abbas, Mohd Mehdi, Imran Azad and Guilherme F. Frederico

This study endeavours to (a) develop a comprehensive interpretive structural modelling (ISM) toolkit containing sufficient details about the suitability and procedural aspects of…

Abstract

Purpose

This study endeavours to (a) develop a comprehensive interpretive structural modelling (ISM) toolkit containing sufficient details about the suitability and procedural aspects of each ISM approach and offer points of reference for budding researchers, (b) highlight the compatibility of ISM approaches with other qualitative and quantitative approaches, and (c) chalk-out an agenda for future research.

Design/methodology/approach

This study is based on an extensive review of 74 studies where researchers have used one or more ISM approaches. These studies span across the different industry sectors.

Findings

There exists a huge void in terms of the methodological synthesis of ISM approaches. ISM approaches are frequently used in sync with other qualitative and quantitative approaches. Furthermore, it highlights the need of improving the robustness of the proposed ISM models by sharing the critical details of research process.

Research limitations/implications

Being a review-based work, it could not illustrate the discussed ISM approaches with real data. However, it offers a research agenda for the prospective researchers.

Practical implications

The prerequisites, pitfalls, suitability and the procedural aspects of various ISM approaches contained in this toolkit are equally useful for the academicians as well as practitioners.

Originality/value

In the absence of a synthesized framework, this study contributes a comprehensive ISM toolkit which will help the researchers to choose a suitable ISM approach in a given case.

Article
Publication date: 6 February 2017

Rajesh Attri and Sandeep Grover

The purpose of this paper is to ascertain and understand the relationship dynamics among the quality-enabled factors (QEFs) affecting the initiation stage of production system…

Abstract

Purpose

The purpose of this paper is to ascertain and understand the relationship dynamics among the quality-enabled factors (QEFs) affecting the initiation stage of production system life cycle (PSLC). This study presents an approach for refining the decision making in the initiation stage of the production system.

Design/methodology/approach

In this paper, ten QEFs have been identified for the initiation stage of PSLC. An interpretive structural modelling (ISM) approach has been utilized to cultivate an organizational association among these identified QEFs. The results of ISM approach are used as an input to fuzzy Matriced’ Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis, to identify the driving and dependence power of QEFs.

Findings

The key consequences of this paper are to prioritize the strategic QEFs in reducing the risks linked with initiation stage of production system. The integrated model obtained by ISM-fuzzy MICMAC illustrates that there exists two clusters of QEFs, one is having high driving power and low dependency power which requires extreme consideration and of strategic importance (such as honesty and sincerity in collecting and analyzing field data) and other is having high dependence power and low driving power and are resultant effects (such as strategic decision-making ability).

Research limitations/implications

The integrated ISM-fuzzy MICMAC model developed is not statistically corroborated; consequently structural equation modelling (SEM) approach which is also known as linear structural relationship approach could be utilized to examine the validity of developed hypothetical model.

Originality/value

This is first study to identify ten QEFs in initiation stage of production system and further, to deploy integrated ISM-fuzzy MICMAC approach to recognize and categorize the QEFs influencing the initiation stage of production system.

Details

Benchmarking: An International Journal, vol. 24 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 22 March 2021

Mahipal Singh and Rajeev Rathi

Lean six sigma (LSS) has attained a prominent position in mature organizations but small- and medium-sized enterprises (SMEs) are struggling in the proper implementation of LSS in…

Abstract

Purpose

Lean six sigma (LSS) has attained a prominent position in mature organizations but small- and medium-sized enterprises (SMEs) are struggling in the proper implementation of LSS in their core business. This study aims to make a comprehensive analysis of LSS implementation barriers in SMEs so that LSS execution can be much fluent in SMEs.

Design/methodology/approach

This research work is carried out based on investigation of LSS barriers through extensive literature review. For validating the identified barriers, a questionnaire survey was conducted, and out of 400 samples, 260 responses received back. The collected responses are analyzed statistically and found 16 significant barriers. The finalized barriers are modeled using interpretive structural modeling (ISM) and clustered them through matrice d’impacts croisés-multiplication appliquée a un classement (MICMAC) analysis. Furthermore, to check the consistency of results, ISM-MICMAC outcomes are validated through structural equation modeling (SEM).

Findings

The result reveals that 16 LSS implementation barriers are finalized through expert’s opinion and validated through statistical reliability test with Cronbach’s alpha value of 0.820. The ISM model reveals that the management relevant barriers are exhibiting the leading role to influence the implementation of LSS in SMEs. Moreover, the obtained results validated through SEM are found in good agreement.

Research limitations/implications

During pairwise comparisons, there may be some prejudice and subjectivity as human judgments are engaged.

Practical implications

This study provides impetus to practitioners and consultant for the initiation of LSS in the business organization through tackling the LSS barriers as per their driving and dependence power.

Originality/value

In the past, limited studies had explored the LSS barriers, but a few studies analyzed the mutual relationship between barriers. No such study is reported in literature that validates the mutual interaction model of LSS barriers. Hence, this paper presents the original research work of identification and modeling of barriers associated with LSS implementation in SMEs through hybrid ISM-SEM approach.

Details

International Journal of Lean Six Sigma, vol. 12 no. 6
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 16 November 2021

DC Sirimewan, Aparna Samaraweera, NHC Manjula, Raufdeen Rameezdeen, MNN Rodrigo and EMAC Ekanayake

Irrigation System Management (ISM) poses many issues in terms of social and technical aspects. These can be further elaborated as the issues toward the efficiency of…

Abstract

Purpose

Irrigation System Management (ISM) poses many issues in terms of social and technical aspects. These can be further elaborated as the issues toward the efficiency of infrastructure, equity of water sharing, environmental integrity and economic acceptability. Water losses and the structural changes of the system caused many issues putting the irrigation system into distress. Hence, this urges the need for sustainable ISM to improve social and technical attributes in ISM. This paper aims to apply the Socio-Technical Systems (STSs) theory for sustainable ISM.

Design/methodology/approach

The qualitative expert opinion survey method was selected as the research strategy to approach the research aim. Sixteen industry professionals in the ISM sector were selected through the purposive sampling method to conduct semi-structured interviews to collect data in the Sri Lankan context. Code-based content analysis through a directed approach was used to analyse the data.

Findings

Four main categories of strategies were emerged from the research findings as “engineering strategies”, “operational strategies”, “management strategies” and “regulatory strategies” through STS approach for sustainable ISM. The STS framework was developed by combining engineering and operational strategies into the technical subsystem and the management and regulatory strategies into the social subsystem to approach the aim of achieving contemporary system management in irrigation in a sustainable manner.

Originality/value

The research revealed the links between the strategies emerged from various disciplines to minimise the issues in ISM from the perspectives of technical and social subsystems. The study contributes to knowledge by providing a framework for sustainable ISM by applying the socio-technical systems theory by integrating the concepts of sustainability.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 2
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 16 March 2020

Aryana Shahin, Narges Imanipour, Arash Shahin and Lincoln C. Wood

This study aims to develop a comprehensive set of determinants and sub-determinant of eco-innovation (EI) and to propose an approach for their structuring and prioritisation.

Abstract

Purpose

This study aims to develop a comprehensive set of determinants and sub-determinant of eco-innovation (EI) and to propose an approach for their structuring and prioritisation.

Design/methodology/approach

A framework was developed based on a literature review, interpretive structural modelling (ISM) was used to structure the main determinants and the results were transferred into a six-phase quality function deployment (QFD) for prioritising the sub-determinants. The statistical population included 15 experts and the middle/top managers of 130 knowledge-based companies.

Findings

Based on the results of the driving power and dependence diagram from the ISM, a seven-level classification of the main determinants has been used. The QFD results indicated ‘meeting environmental law standards’; ‘scale to support innovative strategies’; ‘commitment to continually improve and make eco-innovations’; ‘technological advisory oriented to environment’; ‘product and process EI oriented methods’; ‘improvements in energy efficiency across the company and the market’ and ‘reputation, brand image, and profit margin’ as the priorities of the sub-determinants of eco-innovation in the phases of the developed QFD.

Practical implications

The findings of this study provide evidence of the usefulness of decision-making approaches such as ISM and QFD in resolving environmental problems, which is helpful to analysts and practitioners in the field of EI.

Originality/value

The novel ISM+EID2 approach proposed distinguishes this study from previous studies. The approach allows elaboration on the model presented by de Pacheco et al. (2017) by adding nine empirically derived sub-determinants.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 4
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 27 November 2020

Sarita Prasad, Milen Baltov, Neelakanteswara Rao A. and Krishnanand Lanka

The paper aims to analyse the contextual relationship and dependency amongst enablers for lean manufacturing implementation in Bulgarian small and medium-sized enterprises (SMEs).

Abstract

Purpose

The paper aims to analyse the contextual relationship and dependency amongst enablers for lean manufacturing implementation in Bulgarian small and medium-sized enterprises (SMEs).

Design/methodology/approach

In this study, the interpretive structural modelling (ISM) technique was used to develop a hierarchical structural model for enablers. Also, the interpretive ranking process (IRP) was used to analyse and rank enablers with reference to performance variables. For the ISM approach, a structural self- integration matrix was developed with the help of experts’ suggestions and opinions. Cross-impact matrix multiplication applied to classification (MICMAC) analysis was used to analyse the relationship amongst enablers. A total of nine experts were chosen for collecting the primary data in which seven experts belong to the industry and two experts were academicians. The dominant relationship amongst the enablers was analysed through IRP modelling.

Findings

A total of 11 enablers were identified for the purpose of this study. The model shows that “leadership and commitment by management”, “human resource management”, “customer relation management”, “supplier relation management” and “information technology system” are the most significant enablers for lean implementation in Bulgarian SMEs as these are positioned at the bottom levels in ISM model. MICMAC analysis shows that five enablers fall in the independent factor, two enablers in linkage factor and four enablers in the dependant factor while there is no enabler in the autonomous factor. ISM and IRP models show that “continuous improvement” is an essential enabler for the successful implementation of lean in Bulgarian SMEs. This study also helps to explain the comparative analysis of ISM and IRP, which indicates that IRP is a more robust modelling approach than ISM, as it incorporates the relationship of enablers with performance variables.

Research limitations/implications

ISM and IRP modelling approaches are based solely on expert opinions and responses. This limitation can be overcome with the help of empirical study.

Practical implications

This study supports the professionals/experts to prioritise and manage enablers at strategic and tactical levels while implementing lean manufacturing practices in Bulgarian SMEs. The models developed in the study will be helpful for practitioners to understand and analyse the interdependence of enablers for lean manufacturing implementation.

Originality/value

This study helps to identify and prioritise enablers that affect lean manufacturing adoption using ISM and IRP approaches. Literature shows that numerous authors have used the ISM approach but the use of IRP approach is limited. The models were developed in the study, totally dependent on data collected from the experts to ensure their real-life validity.

Details

International Journal of Lean Six Sigma, vol. 12 no. 3
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 8 October 2018

Sandeep Phogat and Anil Kumar Gupta

The purpose of this paper is to propose an interpretive structural modeling (ISM) model which highlights the relationships between the identified just-in-time (JIT) elements…

Abstract

Purpose

The purpose of this paper is to propose an interpretive structural modeling (ISM) model which highlights the relationships between the identified just-in-time (JIT) elements useful for the implementation of JIT in maintenance and understand mutual influences of these identified JIT elements on JIT implementation in maintenance. Further, this paper seeks to identify dependence power and driving power of identified JIT elements using an ISM and Matrice d’Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis.

Design/methodology/approach

The methodology used in the paper is ISM with a view to evolving mutual relationships among JIT elements. The identified JIT elements have been further classified, based on their dependence power and driving power using MICMAC analysis.

Findings

This paper has developed the relationships among 16 identified JIT elements using the ISM methodology. Further, this paper analyses the driving power and dependence power of identified JIT elements with the help of MICMAC analysis. The incorporated approach is developed here, as the ISM provides only binary correlation among identified JIT elements. The MICMAC analysis is adopted here as it is useful in specific examination related to driving and the dependence power of identified JIT elements. The ISM developed model and MICMAC analysis finding are validated with the help of industrial experts.

Research limitations/implications

The weightage and validation for the ISM and MICMAC analysis are obtained throughout the opinion of academics and industry experts. Further hypothesis may be conducted to examine the validity of the planned model, and structural model may also be validated statistically with the help of structural equation modeling.

Practical implications

The ISM model development and MICMAC analysis of identified JIT elements provide academics and maintenance managers a macro picture of the profits gained by the organizations by the implementation of JIT in maintenance of an organization.

Originality/value

The results will be useful for maintenance managers to understand the process of implementation of JIT in maintenance and to gain benefits after the implementation of JIT in maintenance of an organization.

Details

Journal of Quality in Maintenance Engineering, vol. 24 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 5 March 2018

Ben Ruben R., Vinodh S. and Asokan P.

The purpose of this study is to prioritize and analyze the barriers that affect Lean Six Sigma (LSS) adoption with environmental considerations.

Abstract

Purpose

The purpose of this study is to prioritize and analyze the barriers that affect Lean Six Sigma (LSS) adoption with environmental considerations.

Design/methodology/approach

To find interrelationships and mutual influences among the identified barriers, an integrated interpretive structural modeling (ISM) and Fuzzy MICMAC (Matrice d’Impacts Croisés Multiplication Appliqués à un Classement approach was applied). In total, 20 crucial barriers that affect LSS adoption with environmental considerations have been derived from the literature and in consultation with experts hailing from the industry and academia.

Findings

Based on the analysis, the most dominant and dependent barriers that affects LSS adoption with environmental considerations have been identified. The barriers, namely, “lack of top management commitment”, “lack of training and education” and “lack of funds for green projects”, occupy the base segment of the ISM hierarchy; the barriers, namely, “difficulty in adopting environmental strategies”, “stringent government policies”, “negative attitude towards sustainability concepts”, “improper communication” and “lack of defect monitoring analysis”, occupy the top level of the ISM hierarchy.

Practical implications

The analysis helped in identifying and prioritizing the barriers that affect LSS adoption with environmental considerations using a mathematical approach. This approach is also helpful for practitioners to focus on removing the key dominant barriers and to enable LSS adoption with environmental considerations smoothly.

Originality/value

The analysis helped in identifying and prioritizing the barriers that affect LSS adoption with environmental considerations using the Fuzzy MICMAC approach which has not been attempted in the past. The structural model is developed holistically based on the inputs gathered from practitioners and academicians to ensure practical validity. Also, this approach is helpful for practitioners to focus on removing the key dominant barriers and enabling them to deploy LSS concepts with environmental considerations smoothly.

Details

International Journal of Lean Six Sigma, vol. 9 no. 1
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 11 January 2022

Narpat Ram Sangwa and Kuldip Singh Sangwan

The paper aims to identify, prioritize and rank lean practices in the context of an Indian automotive component manufacturing organization using interpretive ranking process (IRP…

Abstract

Purpose

The paper aims to identify, prioritize and rank lean practices in the context of an Indian automotive component manufacturing organization using interpretive ranking process (IRP) and interpretive structural modeling (ISM) approaches.

Design/methodology/approach

Lean practices are identified from the literature. Then, two hierarchical models were are developed using two distinct modeling approachesISM and IRP with expert opinions from an Indian automotive component manufacturing organization to analyze the contextual relationships among the various lean practices and to prioritize and rank them with respect to performance dimensions.

Findings

In the study, the hierarchical structural models are developed using ISM and IRP approaches for an Indian automotive component manufacturing organization. In ISM-based modeling, lean practices can be categorized into five levels. Top priority should be given to the motivators followed by value chain, system/technology and organization centric practices. IRP model shows the dominance relationship among the various lean practices with respect to performance dimensions.

Practical implications

The models are constructed from the organizational standpoint to evaluate their impact to the implementation of lean manufacturing. The study leverages the organizations to prioritize limited resources as per the hierarchy. Managers get the inter-linkages and ranking of various lean practices, which leads to a better perspective for the effective implementation of lean. The structural models also assist management to assign proper roles to employees/departments for effective lean implementation.

Originality/value

There is hardly any structural model of lean practices in the literature for clustering, prioritizing and ranking of lean practices. The study fills this gap and develops the hierarchical models of lean practices through IRP and ISM approaches for an Indian automotive component manufacturing organization. The results from both approaches are compared for illustrating the benefits of one over the other.

Details

International Journal of Productivity and Performance Management, vol. 72 no. 6
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 19 July 2021

Vikas Swarnakar, Anthony Bagherian and A.R. Singh

The objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the…

Abstract

Purpose

The objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the deployment of Sustainable LSS framework in hospitals. Further, developed model has been validated to investigate its applicability in hospitals towards sustainable LSS implementation.

Design/methodology/approach

“Interpretive Structural Modeling” (ISM) has been utilized to develop a convenient hierarchy and contextual relationship of key CSFs throughout the implementation pathway in Indian healthcare industry through systematic literature review and expert opinion, which is ensured by a taxonomy of CSFs using MICMAC (“Matrice d' Impacts Croisés-Multiplication Appliquée á un Classement”) and questionnaire-based survey to empirically validate the model through utilizing “Structural Equation Modelling” (SEM).

Findings

In this study, 17 keys CSFs to sustainable LSS implementation in healthcare industry have been investigated, and modeled. “Social and environmental responsibility,” “Financial return and project success stories,” “Top management involvement and leadership to implement Sustainable LSS,” “Availability of required resources, and their efficient utilization” are found to be the most essential CSFs for successful sustainable LSS implementation in healthcare industry. Further, classification of CSFs has been done for better interpretation of their nature using MICMAC approach. Moreover, the applicability of the proposed model has been empirically assessed utilizing SEM.

Research limitations/implications

The scrutiny of data reveals that the initial inputs from experts throughout the ISM pathway could trigger biased inputs into the study and generalization of the results into others, it might be viable that this propounded model might trigger distinct outcomes for contrasting types of healthcare organizations.

Practical implications

This model on sustainable LSS would support the decision-makers, practitioners and researchers to predict key CSFs through deployment and support the existing academic research on sustainable LSS. Accordingly, the focus on the CSFs of the sustainable LSS can be prioritized to diminish waste, and enhance patient satisfaction and safety.

Originality/value

This paper is an original contribution of analysis of CSFs in Indian healthcare industry utilizing an integrated ISM-MICMAC and SEM approach.

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