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1 – 10 of 692Holt Zaugg and C. Jeffrey Belliston
This paper examines student perceptions of new individual study desks (ISDs) and how they improved the students' learning experience.
Abstract
Purpose
This paper examines student perceptions of new individual study desks (ISDs) and how they improved the students' learning experience.
Design/methodology/approach
The study describes the process for developing new ISDs. When about half of the old ISDs were replaced with new ISDs, two parallel surveys were used to understand why students used the ISDs, what their experiences were and any suggested improvements.
Findings
Results indicate that the new ISDs were used by students for significantly longer periods of time. They enjoyed the ambiance and amenities of the new desks, including a whiteboard used by over 90% of students. Many students using new ISDs expressed a desire for more new ISDs, so it would not be as hard to find an available one; students using old ISDs called for improvements that would make the old ISDs more like the new ISDs.
Practical implications
This study has two practical implications. It emphasizes the importance of both engaging student patrons throughout the design process and conducting follow-up assessments to determine if changes make things better.
Originality/value
The value of this study is in understanding the optimal steps for developing new study spaces for students. These steps include integrating student input during development and design, prototyping a change and following up to determine the degree to which a change worked on the changes made.
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Shin-Yuan Hung, Jacob Chia-An Tsai, Kuanchin Chen, Charlie Chen and Ting-Ting Yeh
The purpose of this study is to examine tacit knowledge sharing within information systems development (ISD) projects by exploring the combination of social interdependence theory…
Abstract
Purpose
The purpose of this study is to examine tacit knowledge sharing within information systems development (ISD) projects by exploring the combination of social interdependence theory and regulatory focus theory (RFT).
Design/methodology/approach
A survey was conducted on 198 ISD professionals to investigate the effect of social interdependence on tacit knowledge sharing. The survey data were analyzed using partial least squares structural equation modeling (PLS-SEM), and the results were discussed.
Findings
This study reveals that team members tend to share tacit knowledge in a way characterized by cooperative interdependence, and different patterns of social interdependence have an impact on tacit knowledge sharing. The RFT explains the disparities in attitude toward tacit knowledge sharing. Specifically, individuals with a prevention-focused orientation positively moderate the impact of competitive interdependence on tacit knowledge sharing, while those with a promotion-focused orientation have a negative moderating effect on the effect of competitive interdependence on tacit knowledge sharing. Moreover, promotion-focused individuals negatively moderate the effect of cooperative interdependence on tacit knowledge sharing.
Originality/value
The study identifies important aspects of social interdependence in ISD projects that affect the management of tacit knowledge. Furthermore, the study shows that the influence of cooperative and competitive interdependence on tacit knowledge sharing is moderated by the regulatory focus of an individual, providing new insights into ISD knowledge management.
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Mairead O'Connor, Kieran Conboy and Denis Dennehy
The purpose of this paper is to identify, classify and analyse temporality in information systems development (ISD) literature.
Abstract
Purpose
The purpose of this paper is to identify, classify and analyse temporality in information systems development (ISD) literature.
Design/methodology/approach
The authors address the temporality and ISD research gap by using a framework – which classifies time into three categories: conceptions of time, mapping activities to time and actors relating to time. The authors conduct a systematic literature review which investigates time in ISD within the Senior Scholars' Basket, Information Technology & People (IT&P), and top two information systems conferences over the past 20 years. The search strategy resulted in 9,850 studies of which 47 were identified as primary papers.
Findings
The results reveal that ISD research is ill equipped for contemporary thinking around time. This systematic literature review (SLR) contributes to ISD by finding the following gaps in the literature: (1) clock time is dominant and all other types of time are under-researched; (2) contributions to mapping activities to time is lacking and existing studies focus on single ISD projects rather multiple complex ISD projects; (3) research on actors relating to time is lacking; (4) existing ISD studies which contribute to temporal characteristics are fragmented and lack integration with other categories of time and (5) ISD methodology papers lack contributions to temporal characteristics and fail to acknowledge and contribute to time as a multifaceted interrelated concept.
Originality/value
This work has developed the first SLR on temporality in ISD. This study provides a starting point for ISD researchers and ISD practitioners to test commonly held temporal assumptions of ISD researchers and practitioners.
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The dominant narrative in the investor-State dispute settlement (ISDS) system is that it enables powerful corporations to encroach upon the regulatory power of developing…
Abstract
Purpose
The dominant narrative in the investor-State dispute settlement (ISDS) system is that it enables powerful corporations to encroach upon the regulatory power of developing countries aimed at pursuing compelling public interest objectives. The example of Phillip Morris, the tobacco giant, suing Uruguay’s public health measures is cited as the most significant example to prove this thesis. The other side of the story that States abuse their public power to undermine the protected rights of foreign investors does not get much attention.
Design/methodology/approach
This paper reviews all the ISDS cases that India has lost to ascertain the reason why these claims were brought against India in the first place. The approach of the paper is to study these ISDS cases to find out whether these cases arose due to abuse of the State’s public power or affronted India’s regulatory autonomy.
Findings
Against this global context, this paper studies the ISDS claims brought against India, one of the highest respondent-State in ISDS, to show that they arose due to India’s capricious behaviour. Analysis of these cases reveals that India acted in bad faith and abused its public power by either amending laws retroactively or by scrapping licences without following due process or going back on specific and written assurances that induced investors to invest. In none of these cases, the foreign investors challenged India’s regulatory measures aimed at advancing the genuine public interest. The absence of a “Phillip Morris moment” in India’s ISDS story is a stark reminder that one should give due weight to the equally compelling narrative that ISDS claims are also a result of abuse of public power by States.
Originality/value
The originality value of this paper arises from the fact that this is the first comprehensive study of ISDS cases brought against India and provides full documentation within the larger global context of rising ISDS cases. The paper contributes to the debate on international investment law by showing that in the case of India most of the ISDS cases brought were due to India abusing its public power and was not an affront on India’s regulatory autonomy.
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Looking at the Scandinavian information systems development (ISD) approach in contrast to more traditional ISD approaches, this paper reflects on experiences of the roles of the…
Abstract
Purpose
Looking at the Scandinavian information systems development (ISD) approach in contrast to more traditional ISD approaches, this paper reflects on experiences of the roles of the participants in an ISD process. The study aims to demonstrate how the theoretical knowledge of academic researchers together with the pragmatic approach of practitioners can be integrated in the ISD process – particularly in a new and more refined way, through a heightened awareness of the different roles.
Design/methodology/approach
Based on case study methodology, the study focuses on the roles of human resource academics and human resource practitioners in an ISD process developing an intra‐ and inter‐organizational web‐based knowledge‐sharing portal.
Findings
The study demonstrates that in order to secure the success of the ISD process, new roles must be performed and properly orchestrated. Also, the study demonstrates how a constant crosschecking of “real‐world” experiences against “the laboratory” in the ISD process can benefit the participating partners, the process, and the end‐product.
Research limitations/implications
Based on a single‐case study, the context and process imposed constraints. The findings are context specific with implications for the application of findings to other ISD processes.
Originality/value
The study highlights the human tasks in a particular ISD process and explains how insights from the Scandinavian and more traditional ISD approaches can be used to enhance the role identification and consequently help address the mediator problem. The study suggests that researchers act as mediators through the fulfillment of the roles, which naturally stem from the Scandinavian approach and the traditional software engineering approach to ISD.
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Fernanda Polli Leite and Paulo de Paula Baptista
This study develops and validates a scale to measure social media influencers' intimate self-disclosure (SMIs' ISD), by accessing consumer perceptions of the intimacy levels of…
Abstract
Purpose
This study develops and validates a scale to measure social media influencers' intimate self-disclosure (SMIs' ISD), by accessing consumer perceptions of the intimacy levels of SMIs' self-disclosure. The authors further evaluate the extent to which SMIs' ISD fosters consumers' self-brand connections via consumer-SMI parasocial relationships.
Design/methodology/approach
The scale was developed through item generation, purification, and validation. First, items were generated from existing scales and revised based on feedback provided by experts. The items were subjected to exploratory and confirmatory factor analyses using an online survey with 433 participants. Structural equation modeling (SEM) was used to examine the predictive power of SMIs' ISD on parasocial relationships and self-brand connections.
Findings
The results suggest that the perceived SMIs' ISD is a unidimensional construct. As proposed, SMIs' ISD enhances consumer-brand connections through the underlying mechanism of consumers' sense of being in a parasocial relationship with an SMI.
Originality/value
This study advances self-disclosure and influencer marketing literature by addressing the lack of measures on SMIs' ISD from a consumer perspective and the scarcity of empirical understanding of how brands can profit from SMIs' capabilities to make intimate self-disclosure. Based on the literature review, this study is the first to empirically consider factual, emotional, and cognitive intimacy to develop scale and demonstrate the importance of SMIs' ISD in developing consumers' self-brand connections.
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Subasinghage Maduka Nuwangi, Darshana Sedera, Shirish C. Srivastava and Glen Murphy
Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun “re-outsourcing” components of their projects…
Abstract
Purpose
Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun “re-outsourcing” components of their projects to other outsourcing companies to minimize cost and gain efficiencies. This paper aims to explore intra-organizational information asymmetry of re-outsourced offshore ISD outsourcing projects.
Design/methodology/approach
An online survey was conducted to get an overall view of information asymmetry between principal and agents (as per the agency theory).
Findings
Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry.
Research limitations/implications
In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision.
Practical implications
The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations.
Originality/value
Currently, to the best of the authors' knowledge, no study has undertaken research on intra-organizational information asymmetry in re-outsourced offshore ISD outsourcing projects.
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The purpose of this paper is to investigate the success rate of information system development by means of an empirical research with a focus on how various user factors. The…
Abstract
Purpose
The purpose of this paper is to investigate the success rate of information system development by means of an empirical research with a focus on how various user factors. The authors examined user reactions, interactions and participation during the early, middle and late stages of an ISD project to analyze the effect of user involvement. Once the data were collected, they analyzed the effectiveness of each kind of user involvement by tying the user involvement to the final result of the corresponding project.
Design/methodology/approach
This empirical research is to study 35 information system development projects, whose sample size is determined to maintain statistical confidence as well as the intensity of each interview.
Findings
The authors have obtained some interesting findings as follows: user involvement itself does not improve the chance of success for an IS project; user expectations could profoundly impact the success rate of IS projects – clear user expectations in early stages significantly improve the chance of success and user expectations in late stages through user involvement do not obviously improve the chance of success; user attitude toward an IS project is much more important than user involvement; user attitude is largely influenced by effective communications from the management; corporate training and labor practices do not have significant impact on project success rate, nor does user competency; the success rate of IS projects is more relevant to decision-making approaches than to individual project management – a bottom-up approach, a transparent decision-making protocol, a positive attitude toward new ideas, a supportive corporate culture, etc.; and finally, the overall corporate culture is the single most important critical success factor for an ISD, including the overall performance of the company and the top-level management support.
Research limitations/implications
Through an empirical study, this research has examined user factors of ISD in general and analyzed the efficacy of user involvement in different stages of ISD in particular. While other research results emphasize more on user involvement, the findings from this research reveal indicate that user involvement does not always effectively benefit ISD, but their involvement in the early stages of the ISD does. Furthermore, our findings indicate that effective user involvement can be achieved through psychological involvement via adequate communications rather than through participatory involvement.
Practical implications
The managerial implications entailed to this research should help refocus our attention on project management and could result in more effective improvement on the success rate of an ISD.
Originality/value
Through an empirical study, this research has examined user factors of ISD in general and analyzed the efficacy of user involvement in different stages of ISD in particular. While other research results emphasize more on user involvement, the findings from this research reveal indicate that user involvement does not always effectively benefit ISD, but their involvement in the early stages of the ISD does. Furthermore, our findings indicate that effective user involvement can be achieved through psychological involvement via adequate communications rather than through participatory involvement.
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Ransome Epie Bawack and Muhammad Ovais Ahmad
This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous…
Abstract
Purpose
This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects.
Design/methodology/approach
Data was collected from 153 respondents working in agile ISD projects and analysed using partial least squares structural equation modelling techniques (PLS-SEM).
Findings
Perceived usefulness and technological compatibility are the most salient factors that affect BA continuance intention in agile ISD projects. The proposed model explains 48.4% of the variance for BA continuance intention, 50.6% of the variance in satisfaction, 36.7% of the variance in perceived usefulness and 31.9% of the variance in technological compatibility.
Research limitations/implications
First, this study advances understanding of the factors that affect the continuous use of BA in agile ISD projects; second, it contextualizes the expectation-confirmation model by integrating technological compatibility in the context of agile ISD projects.
Originality/value
This is the first study to investigate BA continuance intention from an employee perspective in the context of agile ISD projects.
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W. Alec Cram and Martin Wiener
Existing studies of information systems development (ISD) control commonly examine controller-centric considerations, such as the antecedents and performance impacts of control…
Abstract
Purpose
Existing studies of information systems development (ISD) control commonly examine controller-centric considerations, such as the antecedents and performance impacts of control mode choices. In contrast, little is known about the controllee-centric factors that may influence the effectiveness of control activities. Drawing on institutional theory, the purpose of this paper is to introduce the concept of control legitimacy to the ISD literature – a concept that past organizational research has linked to outcomes such as employee commitment and performance. Specifically, the authors explore how different dimensions of control activities (mode, degree, style) relate to controllee perceptions of control legitimacy in terms of justice, autonomy, group identification, and competence development.
Design/methodology/approach
Interviews were conducted with 20 practitioners across three companies. A structured data coding approach was employed and analysis was conducted within and across each case study.
Findings
The authors find that the control degree and control style can help explain control legitimacy perceptions better than control modes alone. For example, the results suggest that formal controls enacted in a bilateral style correspond with higher perceptions of justice and autonomy, when compared to formal controls enacted in a unilateral style.
Originality/value
The study results imply that ISD managers should be increasingly mindful of enacting controls in a way that is perceived to be legitimate by subordinates, thereby potentially enhancing both staff well-being and ISD performance.
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