Search results

This case enables students to understand the nature of a typical crisis and manage a crisis drawing insights from the protagonist handling of the crisis and from the various crisis management models in the literature. The rich description of the impact of COVID-19 pandemic on the world in this case enables students to understand the nature of a typical external crisis. The critical appraisal of the protagonist’s plans and actions to overcome the crisis enables students to appreciate the various crisis management frameworks or models. In addition, students get perspectives about the leadership skills and competencies required during a crisis. In this way, students will not only learn about the theoretical concepts related to the crisis but also the practical know-how to effectively handle the crisis.

This case study describes the functioning of the International Delhi Public School (IDPS) Akhnoor, Jammu, and Kashmir, India, through the COVID-19 global crisis. The IDPS academic operations were disrupted because of the COVID-19 global crisis in March 2020. The protagonist, KCS Mehta, the school principal of IDPS, faced with the crisis, takes various steps to ensure the smooth transition of school’s academic operations from the physical mode to the online mode. This case explains the nature of an external crisis that completely crippled the organization’s day-to-day operations and how the organization’s leader tried to manage the crisis to revitalize the organization’s operations. The case can be used for teaching of alternate Models of Crisis Management and Change Management.

The case is developed to teach the courses of Executive training programs and MBA programs in business schools.

Teaching notes are available for educators only.

CSS 11: Strategy.

Taking a transdisciplinary viewpoint, the authors synthesize the literature on the theoretical, methodological, and epistemological issues in the study of corruption as a construct in project management (PM) as applied to IDPs. While the study of corruption has focused on “who and why” to help understand corruption's occurrence, there is a lack of analysis on “where and how” to ensure corruption's prevention and improve PM to better support delivery actors. The authors rely on four theoretical frameworks to help interpret evidence and formulate a coherent model for managing project socio-cultural context: organizational interests theory (OIT), principal-agent theory (PAT), culturalist theory (CT) and institutional theory (IT).

International development projects (IDPs) have become very complex with greater diversity of donor agencies and aid delivery actors. The relative lack of success of development aid has been linked in part to corruption at various levels. PM methods are essential to help prevent this behavior. To assess the complexity of this problem, the authors completed a grounded theory research based on thirty interviews with international development experts, balancing representation from donor and receiving countries, as well as project managers in public and private sectors. Data are analyzed using a qualitative sorting process using the software NVivo.

Results show that PM, beyond PM's practical nature and technical focus, can offer numerous opportunities to prevent corruption impact on project actors, even in a context where anti-corruption initiatives may be perceived as less effective. The authors present an original theoretical model that illustrates which actors, events and context are related and linked in the dynamic efforts to understand and combat corruption in international development endeavors. Context is linked to dynamics: foreign aid cycle, capture opportunities, context pressures, personal damages done, and control mechanisms exercised.

The outcomes and quality of IDPs remain highly controversial, especially with perception of corruption by various stakeholders. Some experts recognize the inefficacy of applying classical PM tools and processes. By contrasting findings to the literature, the authors conclude that an alternative approach to overcome the taboos and prejudices in studying corruption is to ask a different research question. A research agenda is proposed for solving this phenomenon. To guide PM research on development projects, focusing on the “where and how” of corruption requires addressing how actors build their knowledge management capabilities, and address the social and cultural challenges inherent to IDPs.

The purpose of this paper is to examine how internally displaced families in Khartoum-Sudan face difficulties and challenges in meeting their basic needs of shelter and health when they are displaced from their homes. By using empirical data, the factors that hinder families in getting access to shelter and health provision and how they survive with few facilities provided to them will be discussed. The paper will also highlight the role of the state in the situation of the displaced families and the services provided to them.

Various methods were used in the research, among them were interviews and focus-group discussions. Interviews were conducted with children aged 10-18 years. A sample of 129 children from four camps was selected, and parents or guardians of the children were interviewed. The theoretical section on what is displacement and how displaced people meet their basic needs and rights gives a background on how displaced families in Sudan survive and struggle to meet their health and shelter rights.

The basic needs for the displaced families were not met, and if they were met, it would have led to better living conditions, stability and security for these people. The paper concludes with some recommendations.

The state should meet the basic needs and rights of the internally displaced people. It is the responsibility of the state to ensure that health and shelter are provided to displaced people.

The purpose of this paper is to analyze the empirical relationship between project management (PM) efforts (the extent to which national project coordinators (NPCs) – the project managers in the aid industry sector – make use of available PM tools), project success, and success criteria.

Data were collected by way of questionnaires delivered by mail to 600 recipients in 26 different countries in Africa.

The research results suggest that project success is insensitive to the level of project planning efforts but a significant correlation does exist between the use of monitoring and evaluation tools and project “profile,” a success criterion which is an early pointer of project long‐term impact.

This paper contributes to PM research by exploring the relationship between the use of PM tools and project success in the non‐traditional PM – although project oriented – aid industry sector. The paper highlights self‐perceptions of NPCs and should not be interpreted in other ways.

This paper highlights the importance of PM tools in practice. Further, it suggests that NPCs (who are in fact only involved in project execution) put a lot of effort into monitoring and evaluation. In so doing, they strive to ensure project performance and accountability throughout project lifecycle, and this contributes to project “profile.”

This is the first study that offers insights into the relationship between PM efforts and project success in the aid industry sector. The paper calls for further research on PM practices in the aid industry sector where projects remain important instruments for aid delivery.

This “thought paper” is written by the special issue editors as a part of the five papers accepted and published in response to the special issue call for papers on logistics and SCM in the context of relief for refugees and internally displaced persons (IDPs) in the Journal of Humanitarian Logistics and Supply Chain Management. The purpose of this paper is to introduce the special issue on “refugee logistics” and analyse the nature and challenges of displacement from a displaced person’s perspective. The paper also argues for a more critical appreciation of the role and value that research in logistics, operations and supply chain management (LOSCM) can play in the delivery of services and care for refugees and IDPs from the perspective of preparedness and logistics planning of humanitarian organisations. The paper further outlines basic challenges to undertaking innovative, boundary pushing valuable and impactful research on “refugee logistics” given the difficult ideological, political and policy context in which “refugee logistics research” will be undertaken. The paper also advocates for more critical research in humanitarian logistics (HL), that explicitly acknowledges its ontological, epistemological and methodological limitations even when ethically sound. The paper concludes by suggesting a future research agenda for this new sub-field of humanitarian logistics research.

Conceptual paper utilising viewpoints, literature reviews as well as original ideas and thoughts of the authors.

The new field of “refugee logistics research” is important. It has been neglected in humanitarian logistics research for too long. Hence, there needs to be more research in this sub-field of humanitarian logistics.

This is a “thought paper”. It is the basic conceptual ideas of the authors. While it is not based on empirical work or data collection, it is based on a comprehensive literature research and analysis.

This paper advocates for the universal human rights of IDPs and refugees and their dignity, and how LOSCM can contribute to upholding such dignity.

It contributes indirectly to logistics policy and refugee policy as well as logistics service quality and advocacy for human rights and human dignity.

Sets out to investigate business modeling techniques (BMTs) which can be used to support and improve innovation processes within small and medium‐sized enterprises (SMEs).

Based on a literature review, different analysis perspectives on innovation processes are identified and discussed, and some firm needs and problems are pointed out. The importance of BMTs to firms is further tested by an empirical study whose initial results are reported. Finally, by matching problems and techniques characterized by the same ontology, the BMTs most suitable to address SME needs are identified and their role within the innovation process discussed.

The main result of the paper is the identification of the problems facing SMEs in innovation processes and the possible support offered by BMTs. Though methods and models alone do not assure the success in the innovation development process (IDP), they are enabling factors and can support the creation of strategies, reasoning, insights and communication.

The adoption of such BMTs, facilitating the codification of the characteristics of the IDP, might be particularly useful in those environments where, due to the lack of specialized resources, it is difficult to structure all of the information related to the innovation process and to exploit the related benefits and opportunities

There is limited empirical research on the internationalization processes, strategies and operations of Asian multinational enterprises (MNEs) from countries at different levels of development. This paper examines and analyzes the internationalization strategies and characteristics of Asian MNEs within the investment development path (IDP) perspective.

Primary data are drawn from matched case studies of emerging MNEs from Taiwan (a newly industrializing country) and Malaysia (a fast developing country) in the textile and electronics industries.

The internationalization strategies of our Taiwanese and Malaysian case firms were founded on cost‐based competencies and other location‐based advantages, brought together by an extensive web of ethnic networks. Differences between our Taiwanese and Malaysian case firms were found and discussed. In general, the Taiwanese firms were more internationalized (at stage 3 of IDP) than the Malaysian firms (stage 2). They had more developed and elaborate production networks and greater own design manufacturing/own brand manufacturing participation than the Malaysian firms.

The research did not capture the operational strategies at the level of the subsidiary or JV. The findings were exploratory and formed the basis for research propositions presented. As indicated there existed a wide empirical research gap on Asian as well as Taiwanese and Malaysian MNEs. These need to be filled to provide further evidence and answers to the issues raised in the paper. Other potential areas of research could include longitudinal studies of Asian MNEs to examine whether they will resemble Western MNEs as they evolve, the impact of ethnic networks on the performance of Asian MNEs of both Chinese and non‐Chinese origins, and the role of the state in internationalization strategies.

Few studies have been done on emerging market multinationals and their internationalisation strategies.

Effective menstrual management is essential for the mental and physical well being of women. However, many women in low-income countries lack access to the materials and facilities required. They are thus restricted in their activities whilst menstruating thus compromising their education, income and domestic responsibilities. The paper aims to discuss these issues.

This study describes the menstrual management challenges faced by women in an emergency situation in Uganda. Totally, 50 interviews and focus group discussions were conducted with women from villages, internally displaced person (IDP) camps and schools so that the menstrual management of the host population could be compared with the IDPs.

This study showed that in IDP camps there was a significant lack of materials including soap, underpants and absorbing cloth, and facilities like latrines and bathing shelters. As a consequence women in IDP camps suffer with poor health and diminished dignity. There is also a lack of education about menstruation and reproductive health and practices are strongly influenced by cultural taboos.

This is the first time that the menstrual management of women in IDP or refugee camps has been studied.

The aim of this study is to evaluate to what extent the project team size influence the relation between transformational leadership and success of international development projects (IDPs). The paper draws on leader-member-exchange (LMX) theory and contextualizes transformational leadership style to temporary project environment particularly that of an official development assistance project in an African context.

The research is based on the processing of a primary database collected by questionnaire from 111 coordinators of IDPs in Benin. The structural equation method based on the PLS approach was used to test our hypotheses.

First, the preliminary results reveal that, in the context of IDP, projects managers are much more sensitive to the “management” and “visibility” dimensions than to the “impact” dimension of project success. Then, following the hypothesis test, the results show that transformational leadership has a direct positive influence on the success of IDP. Project team size does not play a moderating role in the relationship between transformational leadership and project success. Also, considering the effect of the specific dimensions of transformational leadership on IDP success, only the “idealized influence” dimension influences directly and positively on the latter.

Research calls for examining the role of team size vis-à-vis transformational leadership style and project success and calls in general for studying project manager's leadership styles. This study contributes to literature by answering such calls. In addition, the originality of this study lies in the evaluation of the influence of the specific dimensions because the exclusive use of leadership forms provides an imperfect and oversimplified picture of reality.

The purpose of this paper is to assess the public health risk factors of internally displaced households and suggest appropriate measures and strategies for health risk reduction in the context of IDPs.

The composite Index (CI) method was used to compare the public health risk factors at the household level in three IDP camps. A set of 22 indicators were studied in 326 households. Households were selected by using a two-stage cluster sampling technique.

The findings indicate that the Shangil Tobaya camp is at the highest risk for communicable diseases (63.6%) followed by Zamzam (52.4%) and Abu Shouk (42.7%) at the household level. Eight indicators appeared to have made differential impacts between Abu Shouk and Shangil Tobaya, these include: level of education, walking time to health facilities, water source, latrines type, safe disposal of child feces, frequency of visit by pregnant women to antenatal care services, place of delivery and women delivering their children with the help of skilled birth attendants.

Since the selection criteria of the camps were predefined; there are variations in the number of samples between the camps. Therefore, the generalizability may be compromised.

Increased access to healthcare services particularly reproductive health services to the most vulnerable groups (women). Community involvement in services management to promote ownership.

The methods used in this study is original and flexible and can be replicated for other emergency areas and risks.