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Integrity is a critical issue as it could lead to failures in governance, fraud, inefficacy, corruption and weak financial management particularly in the public sector. At present, the public sector is a matter of global concern because of the constant cases of failures in governance, fraud, inefficacy and corruption. As such, this sector has been pressurized to provide justification of the sources and usages of public resources and to improve their service performance as the public has the right to monitor the public sector management’s transparency and efficacy. This study aims to evaluate the state of present integrity practices among public sector employees from various Malaysian service schemes.

Primary data were collected using a questionnaire survey approach with 194 heads of departments in the Malaysian federal ministries. The collection of data was according to the perspective of 13 factors in integrity practices using a five-point Likert scale. Factor analysis and descriptive statistics were used for data analysis. In addition, data reliability was checked by Cronbach’s alpha test; data normality was examined by Skewness and Kurtosis tests, and data validity was tested by using Kaiser–Meyer–Olkin test and Barlett’s test.

The findings show that 92.6 per cent of the participants reported that they practised integrity within their departments. Nevertheless, the priority for these integrity factors varies according to the service schemes. In general, the departments of finance, audits and administration had an above-average integrity practice level; however, the practice of the accounting scheme is below the general average level.

These findings of the study will help policymakers to take necessary steps to improve the practices of integrity in the public sector to create a more dependable and efficient public sector in Malaysia.

This is an original study based on primary data that assess the performance of practicing integrity in the public sector of Malaysia.

The purpose of this study is the identification and analysis of key ethical issues of green procurement (GP) and the potential solutions to mitigate the issues in the Indian automobile sector.

Based on the literature review and expert elicitation, 23 ethical issues of GP in the Indian automobile industry and 11 solutions to mitigate these issues were identified. This paper explores the ethical issues based on an integrated method consisting of interpretative structural modelling fuzzy Matrice d'Impacts Croisés-Multiplication Appliquée á un Classement, analytical hierarchy process and the solutions to mitigate these issues using fuzzy VlseKriterijumska Optimizacija I Kompromisno Resenje.

The findings suggest that ethical issues such as favouritism towards suppliers and failure to fulfil business objectives by top management are identified as the most significant variables with the highest importance weights, while top management commitment for ethical behaviour is identified as the most potent solution for mitigating the issues.

This study is limited to the literature review and experts’ opinions.

The results may help practitioners and researchers to focus on major ethical issues of GP to strategize proactive solutions that may help to mitigate or eliminate the ethical issues.

This paper is an original contribution of the analysis of GP and provides an interesting insight into the Indian automotive industry.

The purpose of this paper is to identify and explain the role of individual learning and development in acquiring tacit knowledge in the context of the inexorable and intense continuous change (technological and otherwise) that characterizes our society today, and also to investigate the software (SW) sector, which is at the core of contemporary continuous change and is a paradigm of effective and intrinsic knowledge sharing (KS). This makes the SW sector unique and different from others where KS is so hard to implement.

The study employed an inductive qualitative approach based on a multi-case study approach, composed of three successful SW companies in China. These companies are representative of the fabric of the sector, namely a small- and medium-sized enterprise, a large private company and a large state-owned enterprise. The fieldwork included 44 participants who were interviewed using a semi-structured script. The interview data were coded and interpreted following the Straussian grounded theory pattern of open coding, axial coding and selective coding. The process of interviewing was stopped when theoretical saturation was achieved after a careful process of theoretical sampling.

The findings of this research suggest that individual learning and development are deemed to be the fundamental feature for professional success and survival in the continuously changing environment of the SW industry today. However, individual learning was described by the participants as much more than a mere individual process. It involves a collective and participatory effort within the organization and the sector as a whole, and a KS process that transcends organizational, cultural and national borders. Individuals in particular are mostly motivated by the pressing need to face and adapt to the dynamic and changeable environments of today’s digital society that is led by the sector. Software practitioners are continuously in need of learning, refreshing and accumulating tacit knowledge, partly because it is required by their companies, but also due to a sound awareness of continuous technical and technological changes that seem only to increase with the advances of information technology. This led to a clear theoretical understanding that the continuous change that faces the sector has led to individual acquisition of culture and somatic knowledge that in turn lay the foundation for not only the awareness of the need for continuous individual professional development but also for the creation of habitus related to KS and continuous learning.

The study reported in this paper shows that there is a theoretical link between the existence of conducive organizational and sector-wide somatic and cultural knowledge, and the success of KS practices that lead to individual learning and development. Therefore, the theory proposed suggests that somatic and cultural knowledge are crucial drivers for the creation of habitus of individual tacit knowledge acquisition. The paper further proposes a habitus-driven individual development (HDID) Theoretical Model that can be of use to both academics and practitioners interested in fostering and developing processes of KS and individual development in knowledge-intensive organizations.

Foundations for a new approach to modelling of critical world relationships are presented, based on the regionalization of the world and multilevel—multigoal concepts. The fundamental structure of the model is described and the directions for further developments indicated. Areas of possible applications of the model both for the analysis of these critical relationships and as a decision‐making tool are discussed.

The purpose of the research was to discover the process of social and environmental report assurance (SERA) and thereby evaluate the benefits, extent of stakeholder inclusivity and/or managerial capture of SERA processes and the dynamics of SERA as it matures.

This paper used semi‐structured interviews with 20 accountant and consultant assurors to derive data, which were then coded and analysed, resulting in the identification of four themes.

This paper provides interview evidence on the process of SERA, suggesting that, although there is still managerial capture of SERA, stakeholders are being increasingly included in the process as it matures. SERA is beginning to provide dual‐pronged benefits, adding value to management and stakeholders simultaneously. Through the lens of Freirian dialogic theory, it is found that SERA is starting to display some characteristics of a dialogical process, being stakeholder inclusive, demythologising and transformative, with assurors perceiving themselves as a “voice” for stakeholders. Consequently, SERA is becoming an important mechanism for driving forward more stakeholder‐inclusive SER, with the SERA process beginning to transform attitudes of management towards their stakeholders through more stakeholder‐led SER. However, there remain significant obstacles to dialogic SERA. The paper suggests these could be removed through educative and transformative processes driven by assurors.

Previous work on SERA has involved predominantly content‐based analysis on assurance statements. However, this paper investigates the details of the SERA process, for the first time using qualitative interview data.

The purpose of this paper is to explore the barriers to sustainable tourism management (STM) implementation in a protected area (PA) of a developing country, India, by taking a case study of National Chambal Sanctuary (NCS).

This study develops a framework to analyse the interaction among a set of barriers of STM using the interpretive structural modelling approach.

In this study, 16 relevant barriers responsible for the failure of STM in Indian scenario have been selected. The lack of coordination among various stakeholders and the lack of government incentives are found as the most significant barriers among the selected barriers of STM implementation in the sanctuary.

This study provides most influencing barriers and how these barriers hinder the sustainability efforts in NCS. The study’s main limitation is its generalisation. The problems in implementing sustainable practices may differ with the region.

This study provides strong practical inferences to both practitioners as well as academicians. The practitioners are suggested to focus on identified barriers and formulating strategies to achieve sustainability in the tourism sector. Academicians may propose the solutions and necessary interventions for identified barriers.

Identification and presentation of barriers to STM implementation in the context of a PA are rare to find in literature.

The purpose of this paper is to reflect on how qualitative approaches can improve a prevalence study on older adults’ violence. The paper describes how qualitative data can help frame a complex and multidimensional problem, such as older adults’ violence, within the culture where it happens and therefore prevent two risks present in prevalence studies: underestimation and overestimation.

To adequately measure violence and violent behaviours the authors first conducted four focus groups with the target population – older adults aged 60 and over – and 13 in-depth interviews with older adult victims of violence. Through content analysis of focus groups and in-depth interviews the authors sought to understand how violence is perceived, defined and limited by the general population and by victims.

By employing qualitative methods the authors were able to operationalise violence, decide upon and select specific behaviours to measure, rephrase questions and develop strategies to approach the general population through telephone interviews.

The qualitative approaches helped reduce participants bias in the prevalence study and therefore to minimise the risks of underestimation and overestimation.

The study exemplifies how assessing quantitatively to a sensitive subject requires taking into account the perspective of the target population through a qualitative approach.

This paper aims to identify the learning benefits and the challenges of Web 2.0 educational activities when applied in typical learning settings and as perceived by pioneer educators with extensive Web 2.0 experience.

The testimonies of 26 Greek primary and secondary education teachers were collected. All teachers had an extensive involvement with Web 2.0 in their classrooms. The interviews were semi-structured and focused on personal case studies, students' views of Web 2.0, problems and prerequisites and educational opportunities of Web 2.0.

The teachers indicated that Web 2.0 learning activities promote the learner to the center of the learning process, open the schools’ doors to society and help students learn how to cooperate and create digital content, while enabling them to reflect more on their thoughts, extend the time-space of the educational dialogue and promote trust between students and teachers. The participants had also to cope with challenges which concerned their colleagues’ attitude and the educational environment, the parents’ attitude, the amount of time and effort required, the unpredictable character of the activities, the limitations imposed by the curriculum, the overestimation of students’ skills and the lack of training opportunities.

The findings can be transformed to a set of critical guidelines for policy makers and for educating the educators.

The set of findings are derived from teachers with a long-term, intensive, daily practice with Web 2.0 and offer an holistic systematic view of problems and opportunities.

The purpose of this paper is to examine security incident response practices of information technology (IT) security practitioners as a diagnostic work process, including the preparation phase, detection, and analysis of anomalies.

The data set consisted of 16 semi‐structured interviews with IT security practitioners from seven organizational types (e.g. academic, government, and private). The interviews were analyzed using qualitative description with constant comparison and inductive analysis of the data to analyze diagnostic work during security incident response.

The analysis shows that security incident response is a highly collaborative activity, which may involve practitioners developing their own tools to perform specific tasks. The results also show that diagnosis during incident response is complicated by practitioners' need to rely on tacit knowledge, as well as usability issues with security tools.

Owing to the nature of semi‐structured interviews, not all participants discussed security incident response at the same level of detail. More data are required to generalize and refine the findings.

The contribution of the work is twofold. First, using empirical data, the paper analyzes and describes the tasks, skills, strategies, and tools that security practitioners use to diagnose security incidents. The findings enhance the research community's understanding of the diagnostic work during security incident response. Second, the paper identifies opportunities for future research directions related to improving security tools.