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The study's main purpose is to scrutinize Google Scholar profiles and find the answer to the question, “Do authors play fair or manipulate Google Scholar Bibliometric Indicators like h-index and i10-index?”

The authors scrutinized the Google Scholar profiles of the top 50 library and science researchers claiming authorship of 21,022 publications. The bibliographic information of all the 21,022 publications like authorship and subject details were verified to identify accuracy, discrepancies and manipulation in their authorship claims. The actual and fabricated entries of all the authors along with their citations were recorded in the Microsoft Office Excel 2007 for further analyses and interpretation using simple arithmetic calculations.

The results show that the h-index of authors obtained from the Google Scholar should not be approved at its face value as the variations exist in the publication count and citations, which ultimately affect their h-index and i10 index. The results reveal that the majority of the authors have variations in publication count (58%), citations (58%), h-index (42%) and i10-index (54%). The magnitude of variation in the number of publications, citations, h-index and i10-index is very high, especially for the top-ranked authors.

The scope of the study is strictly restricted to the faculty members of library and information science and cannot be generalized across disciplines. Further, the scope of the study is limited to Google Scholar and caution needs to be taken to extend results to other databases like Web of Science and Scopus.

The study has practical implications for authors, publishers, and academic institutions. Authors must stop the unethical research practices; publishers must adopt techniques to overcome the problem and academic institutions need to take precautions before hiring, recruiting, promoting and allocating resources to the candidates on the face value of the Google Scholar h-index. Besides, Google needs to work on the weak areas of Google Scholar to improve its efficacy.

The study brings to light the new ways of manipulating bibliometric indicators like h-index, and i10-index provided by Google Scholar using false authorship claims.

Britain lags behind other countries such as the USA and Japan in commercially exploiting the expertise of its universities, despite the world class research produced within the sector. The article explores the UK Government's response in terms of funding university‐business collaborations, and then the breadth of services that are available from universities. In a case study it examines i10, a collaboration between ten universities and colleges in the East of England designed to help business‐university collaboration. Three case studies follow, examining the broad range of work of their member institutions in helping different growing businesses, to show the wide variety of different services available from the university sector.

Research impact has taken on increased importance at both a micro- and macro-level and is a key factor today in shaping the careers of real estate researchers. This has seen a range of research impact metrics become global benchmarks when assessing research impact at the individual academic level and journal level. Whilst recognising the limitations of research impact metrics, this paper uses these research impact metrics to identify the leading research impact researchers in real estate, as well as the leading real estate journals in the real estate impact space. The nexus between research quality and research impact is also articulated. As well as focusing on research quality, strategies are identified for the effective incorporation of research impact into a real estate researcher's agenda to assist their research careers; particularly for Early Career Researchers in real estate.

The research impact profile of over 150 real estate researchers and 22 real estate journals was assessed using Google Scholar and Publish or Perish. Using the research impact metrics of the h-index, total citations and i10, the leading high impact real estate researchers as well as the high impact real estate journals are identified.

Based in these research impact metrics, the leading real estate researchers in impactful real estate research are identified. Whilst being US focused, there is clear evidence of increasing roles by ERES, AsRES and PRRES players. The leading real estate journals in the impact space are identified, including both real estate-specific journals and the broader planning/urban policy journals, as well as being beyond just the standard US real estate journals. Researcher career strategies are also identified to see both research quality and research impact included as balanced elements in a real estate researcher's career strategy.

With research impact playing an increased role in all real estate researchers' careers, the insights from this paper provide strong empirical evidence for effective strategies to expand the focus on the impact of their real estate research agendas. This sees a balanced strategy around both research quality and research impact as the most effective strategy for real estate researchers to achieve their research career goals.

Research impact has taken on increased importance globally and is an important factor in shaping real estate researchers' careers. Using research impact metrics, this is the first paper to rigorously and empirically identify the leading research impact players and journals in real estate, as well as identifying strategies for the more effective inclusion of impact in real estate researchers' agendas.

The purpose of this study is to analyze the use of Google Scholar Citations’ profiling platform by library and information science (LIS) scholars in Pakistan.

Purposive sampling was used to collect Google Scholar Citations profiles between 15 November 2017 and 31 January 2018. Resultant data were analyzed in SPSS Version 21.

In terms of demographical data, the study results were consistent with previous studies of Pakistani LIS scholars. There were strong correlations between Google Scholar Citations metrics (publications, citations, h-index and i10-index). The results indicate that, compared with a 2011 survey of LIS academics in Pakistan, the overall uptake for this cohort remains relatively low. This cohort is not maximizing the opportunity provided by this specific online profiling system to increase research visibility.

As the study was limited to those Pakistani LIS scholars who already had a profile on ResearchGate, it would be useful to broaden the research to encompass all Pakistani LIS scholars.

The role of the librarian as an adviser in scholarly communication and impact can be extended to support scholars in the adoption of new online platforms for scholarly communication and visibility.

There have been no published research studies on Google Scholar Citations metrics in the context of Pakistani LIS scholars as a whole.

Marketing Management, Product Management, Marketing Strategy.

Bachelor of Business Studies, MBA, Executive MBA.

The case throws light on the intensely competitive Indian passenger car market and its unique challenges faced by Hyundai Motors India Limited (HMIL). It tries to capture the evolution of this dynamic industry, which is characterized by regular product launches and re-positioning efforts. The students are expected to assess the performance of HMIL and the success of its positioning efforts through multiple quantitative and qualitative data points given in the case. The students need to come up with recommendations whether, amidst intense competition, Government regulations and changing consumer expectations, HMIL should launch new products in its portfolio? If, yes, in which segments? And what should be the guiding philosophy behind such product launches?

The case is expected to guide students: 1. in comprehending the various macro-environmental factors that has made India an attractive passenger car market to invest and operate in, to virtually all multinational players across all segments; 2. in analyzing how the passenger car market is segmented in India; 3. in assessing the product-driven segment-wise performance by HMIL specifically and organizations in general and what are its implications on decision-making; this is indicative of the brand portfolio management based on BCG Brand/Product Portfolio Growth Share Matrix; 4. in assessing the impact of re-positioning on the firms performance judged before and after the re-positioning efforts by the firm; 5. in analyzing the market potential of SUVs and MUVs in India and whether HMIL should launch new products/brands for these segments; and 6. in deliberating on the guiding philosophy in new product launches around the concept of “Consumer Perceived Value”.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 8: Marketing.

The purpose of this paper is to describe and theorize the type of hate-love relationship to performance measurement systems (PMSs) that individual researchers tend to develop in academia. To this end, the paper draws upon Foucault’s writings on neoliberalism to analyse PMSs as neoliberal technologies holding certain qualities that can be expected to elicit such ambivalent views.

The paper is based on a qualitative interview study of researchers from three Swedish universities, who were asked to reflect upon questions related to three overall themes, namely, what it means to be a researcher in contemporary academia, the existence and use of PMSs at their universities and if/how such PMSs affected them and their work as researchers.

The empirical findings show that the hate-love relationship can be understood in terms of how PMSs are involved in three central moments of governmentality, where each such moment of governmentality tends to elicit feelings of ambivalence among researchers due to how PMSs rely on: a restricted centrifugal mechanism, normalization rather than normation and a view of individual academics as entrepreneurs of themselves.

Existing literature has provided several important insights into how the introduction and use of PMSs in academia tend to result in both negative and positive experiences and reactions. The current paper adds to this literature through theorizing how and why PMSs may be expected to elicit such ambivalent experiences and reactions among individual researchers.

This chapter focusses on the identification of sustainability factors. Out of the 77 variables used in the questionnaire for collection of the information, on sustainability of financial innovation in e-payment system (EPS), the important factors are identified and derived using exploratory factor analysis (EFA). This chapter further presents validation of the identified factors through confirmatory factor analysis (CFA). Based on the identified factors, a model for EPS is proposed. The chapter also presents a scale developed based on identified factors.

Engaging in international business (IB) is a particular challenge to small and medium-sized companies (SMEs), representing a condition to ensure growth and longevity. Due to their limitations of tangible resources, these companies make use of their levels of knowledge and capabilities to reach new markets. This study seeks to ascertain the role, the typologies of the knowledge and capabilities required for access to IB, and how benefits may arise for SMEs from their international experience.

To achieve these objectives, the authors ground the insights on a qualitative study that gathered data from ten semi-structured interviews with leading entrepreneurs engaged in IB. The data were analysed resorting to the QSR Nvivo software.

The results demonstrate how (1) knowledge and the development of dynamic capabilities all represent determinant facets to engaging in IB and that (2) the knowledge and learning capabilities acquired and developed in IB context also result in positive returns in domestic markets.

Despite the rising of IB studies, the interaction between knowledge and capabilities from the perspective of accessing international markets has not received attention enough from scholars. The authors argue that both constructs must act together to reach and maximize the IB of SMEs and provide evidence that engagement abroad brings several other advantages beyond economic returns.

This study aims to explore the innovation deployment of construction contracting firms through exploratory–exploitative learning and organisational ambidexterity.

Firstly, a literature-based conceptual framework was developed to explain innovation implementation through exploratory–exploitative learning and organisational ambidexterity. A prominent Hong Kong construction contracting firm was then selected as the case study to explore its innovation deployment at different organisational levels (i.e. firm and project levels). Qualitative data were attained by conducting 12 semi-structured interviews with industry experts and document analysis. The thematic analysis using NVivo 12 software was adopted to analyse data.

Findings reveal that the case study firm successfully fosters innovation when ambidexterity is achieved through the balance between exploratory (i.e. radical innovation) and exploitative learnings (i.e. incremental innovation).

Establishing uniform ambidexterity (i.e. 50:50) at the firm or project level is not mandatory to deploy innovation successfully. The ratio can vary based on the characteristics and requirements of construction firms.

This paper shall motivate construction practitioners to adopt radical–incremental innovation ambidexterity in firms and ultimately enhance the productivity and efficiency of the construction industry.

Previous construction innovation research has frequently explored firm or project-level innovation separately. This study identified a multi-level focus on innovation. Through the lens of exploratory–exploitative theory, different forms of innovation ambidexterity for different levels are suggested rather than one specific ambidexterity.