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This paper aims to study hybrid knowledge visualization in police crime fighting and military operations. Making effective and timely use of all available, relevant knowledge is a major requirement for today’s police officers who strive to fight organized crime or resolve complex criminal acts under time pressure. As they share this knowledge integration challenge with many management contexts, the authors have examined the knowledge visualization practices of a leading regional police force (and of a military unit) to derive insights for corporate knowledge management.

To examine the knowledge visualization practices of a leading regional police force, the authors have conducted on-site observations, focus groups and interviews, as well as site, document, tool and software analyses within the police headquarters.

As one main result of their empirical investigation, the authors find that the police force’s practice of hybrid (i.e. digital and physical) knowledge visualization offers a useful strategy for corporate knowledge management as well. They also show how organizations can apply this dual approach to making knowledge visible, i.e. using sophisticated visualization software in combination with hands-on physical and permanently visible knowledge boards.

They discuss how these two modalities can be combined to improve knowledge management and how this hybrid practice can be understood theoretically through the lens of boundary object theory. With this regard, this article also extends the boundary object theory by identifying nine dynamic qualities of collaborative visualizations.

Starting from a critical analysis of the main criteria currently used to identify marginal areas, this paper aims to propose a new classification model of such territories by leveraging knowledge discovery approaches and knowledge visualization techniques, which represent a fundamental pillar in the knowledge-based urban development process.

The methodology adopted in this study relies on the design science research, which includes five steps: problem identification, objective definition, solution design and development, demonstration and evaluation.

Results demonstrate how to exploit knowledge discovery and visualization to obtain multiple mappings of inner areas, in the aim to identify good practices and optimize resources to set up more effective territorial development strategies and plans. The proposed approach overcomes the traditional way adopted to map inner areas that uses a single indicator (i.e. the distance between a municipality and the nearest pole where it is possible to access to education, health and transportation services) and leverages seven groups of indicators that represent the distinguishing features of territories (territorial capital, social costs, citizenship, geo-demography, economy, innovation and sustainable development).

The proposed model could be enriched by new variables, whose value can be collected by official sources and stakeholders engaged to provide both structured and unstructured data. Also, another enhancement could be the development of a cross-algorithms comparison that may reveal useful to suggest which algorithm can better suit the needs of policy makers or practitioners.

This study sets the ground for proposing a decision support tool that policy makers can use to classify in a new way the inner areas, thus overcoming the current approach and leveraging the distinguishing features of territories.

This study shows how the availability of distributed knowledge sources, the modern knowledge management techniques and the emerging digital technologies can provide new opportunities for the governance of a city or territory, thus revitalizing the domain of knowledge-based urban development.

The purpose of this paper is to explore the main benefits and risks of knowledge visualization in the current digital age.

The paper is based on a qualitative and explorative research to frame the benefits and risks of knowledge visualization. The emerging views of 57 small and medium-sized entrepreneurs (SMEs) managers are examined.

The findings reveal both benefits and risks related to knowledge visualization. The two aggregate dimensions (i.e. benefits and risks) are supported by six second-order and five second-order categories, respectively. On one side, the main benefits highlighted in the study are related to: stakeholder engagement, flexibility, knowledge transfer, signaling role, agility and interactivity; on the other side, the risks identified are related to: complexity, absorptive capacity, divergences, capabilities and ineffectiveness.

The research highlights novel insights in the emerging field of knowledge visualization and extends current literature. It provides useful implication from both a theoretical and practical point of view.

The paper focuses on how knowledge visualization supports the development of a particular multiobjective decision-making problem as a portfolio optimization problem in the context of interorganizational collaboration between universities and a large automotive company. This paper fits with the emergent knowledge visualization literature because it helps to explain decision-making related to the development of a multiobjective optimization model in Lean Product Development settings. We investigate how using ad hoc visual tools supports knowledge translation and knowledge sharing, enhancing managerial judgment and decision-making.

The empirical case in this study concerns the setting up of a multiobjective decision-making model as a portfolio optimization problem to analyze and select alternatives for upgrading the lean production process quality at an FCA plant.

The study shows how knowledge visualization and the associated tools work to enable knowledge translation and knowledge sharing, supporting decision-making. The empirical findings show why and how knowledge visualization can be used to foster knowledge translation and sharing among individuals and from individuals to groups. Knowledge visualization is understood as both a collective and interactional process and a systematic approach where different players translate their expertise, share a framework and develop common ground to support decision-making.

From a theoretical perspective, the paper expands the understanding of knowledge visualization as a system of practices that support the development of a multiobjective decision-making method. From an empirical point of view, our results may be useful to other firms in the automotive industry and for academics wishing to develop applied research on portfolio optimization.

This paper assesses the role of collaborative knowledge building in the co-creation of artifacts in the knowledge management field.

Fifty-eight papers published in six knowledge management-related journals were analyzed. The framework for analysis included 13 codes. Studies were analyzed using qualitative and quantitative methods.

Findings showed that several factors influenced the co-creation of artifacts in collaborative knowledge building. At the micro level, individual motivation, capabilities and reflexivity seemed to play a central role in co-creation processes. At the meso level, teamwork and shared understanding were identified as two key major factors. At the macro level, structural, behavioral and cognitive factors were identified; they included organizational rules and workplace setting, organizational culture and learning and memory. Managerial agency, characteristics of artifacts and knowledge brokers and boundary spanners also seemed to have an influence at the inter-organizational levels of analysis.

This study has limitations related to scope of contribution, covered time span (17 years) and restrictions in journal subscriptions.

The study will help managers understand the intricacies of collaborative knowledge building practices to increase organizational overall effectiveness and performance.

This study is a first attempt to systematically assess the role of collaborative knowledge building in the co-creation of artifacts, and therefore, it represents a primary reference in the knowledge management field. It proposes some initial propositions that can guide future empirical studies.

This study attempts to develop an approach with triangulation to explore the determinants of knowledge flows, as well as the relationships among them.

The proposed approach with the use of triangulation is designed to handle the issues that arise in the various interactions and numerous contexts among entities and/or activities that are associated with KM.

The proposed hybrid approach is found to be helpful in dealing with the issue of knowledge flow, especially involving various entities and complex interactions with numerous contents and dynamic contexts. In addition, the findings also show the presence of multi‐directional and adaptive interactions among determinants to knowledge flows, and also how these influence a firm's KM initiatives and performance.

The proposed hybrid approach can be considered as a way to overcome the limitations both of qualitative and quantitative methods, and the relationships among knowledge flows explored in this study provide some directions for future KM research.

The proposed approach focuses on the visualization of probable determinants to knowledge flows within an organization. This visualization can be utilized to evaluate the determinants and their relationships with each other, which may help managers to take actions to achieve more effective and efficient KM.

The results show the value of using a hybrid approach for dealing with research issues involving various entities and activities with complex content, such as knowledge flows.

This study was carried out to examine the volume and annual growth pattern of research on e-health literacy research, investigate the open-access types of e-health literacy research and perform document production by country and by sources. The study also mapped the keywords used by authors to represent e-health literacy research and performed an analysis of the clusters of the keywords to reveal the thematic focus of research in the area.

The research was guided by a bibliometric approach involving visualization using VosViewer. Data were sourced from Scopus database using a syntax that was tested and verified to be capable of yielding reliable data on the subject matter. The analysis in this study was based on bibliographic data and keywords.

A total number of 1,176 documents were produced during 2006 and 2022. The majority of the documents (18.90%) were published based on hybrid open-access processes, and the USA has the highest contributions. The Journal of Medical Internet Research is the venue for most of the documents on the subject. The 1,176 documents were described by 5,047 keywords, 4.29 keywords per document, and the keywords were classified into five clusters that aptly capture the thematic structure of research in the area.

e-Health literacy has experienced significant growth in research production from 2006 to 2022, with an average of 69 documents per year. Research on e-health literacy initially had low output but began to increase in 2018. The majority of e-health literacy documents are available through open access, with the USA being the leading contributor. The analysis of keywords reveals the multifaceted nature of e-health literacy, including access to information, attitudes, measurement tools, awareness, age factors and communication. Clusters of keywords highlight different aspects of e-health literacy research, such as accessibility, attitudes, awareness, measurement tools and the importance of age, cancer, caregivers and effective communication in healthcare.

This study has practical implications for health promotion. There is also the element of patient empowerment in which case patients are allowed to take an active role in their healthcare. By understanding their health information and having access to resources that help them manage their conditions, patients can make informed decisions about their healthcare. Finally, there is the issue of improved health outcomes which can be achieved by improving patients' e-health literacy. Visualisation of e-health literacy can help bridge the gap between patients and healthcare providers, promote patient-centered care and improve health outcomes.

Research production on e-Health literacy has experienced significant growth from 2006 to 2022, with an average of 69 documents per year. Many e-health literacy documents are available through open access, and the USA is the leading contributor. The analysis of keywords reveals the nature of e-health literacy, including access to information, attitudes, measurement tools, awareness and communication. The clusters of keywords highlight different aspects of e-health literacy research, such as accessibility, attitudes, awareness, measurement tools and the importance of age, cancer, caregivers, and effective communication in healthcare.

The purpose of this study is to investigate the integrated application of business process modeling and notation (BPMN) and value stream mapping (VSM) to improve knowledge work performance and productivity in police services. In order to explore the application of the hybrid BPMN-VSM approach in police services, this study uses the department of digital crime investigation (DCI) in one Norwegian police district as a case study.

Service process identification was the next step after selecting an appropriate organizational unit for the case study. BPMN-VSM-based current state mapping, including time and waste analyses, was used to determine cycle and lead time and identify value-adding and nonvalue-adding activities. Subsequently, improvement opportunities were identified, and the current state process was re-designed and constructed through future state mapping.

The study results indicate a 44.4% and 83.0% reduction in process cycle and lead time, respectively. This promising result suggests that the hybrid BPMN-VSM approach can support the visualization of bottlenecks and possible causes of increased lead times, followed by the systematic identification and proposals of avenues for future improvement and innovation to remedy the discovered inefficiencies in a complex knowledge-work environment.

This study focused on one department in a Norwegian police district. However, the experience gained can support researchers and practitioners in understanding lean implementation through an integrated BPMN and VSM model, offering a unique insight into the ability to investigate complex systems.

Complex knowledge work processes generally characterize police services due to a high number of activities, resources and stakeholder involvement. Implementing lean thinking in this context is significantly challenging, and the literature on this topic is limited. This study addresses the applicability of the hybrid BPMN-VSM approach in police services with an original public sector case study in Norway.

The authors introduce two semantics-based navigation applications that facilitate information-seeking activities in internal link-based web sites in Wikipedia. These applications aim to help users find concepts within a topic and related articles on a given topic quickly and then gain topical knowledge from internal link-based encyclopedia web sites. The paper aims to discuss these issues.

The WNavi s application consists of three information visualization (IV) tools which are a topic network, a hierarchy topic tree and summaries for topics. The WikiMap application consists of a topic network. The goal of the topic network and topic tree tools is to help users to find the major concepts of a topic and identify relationships between these major concepts easily. In addition, in order to locate specific information and enable users to explore and read topic-related articles quickly, the topic tree and summaries for topics tools support users to gain topical knowledge quickly. The authors then apply the k-clique of cohesive indicator to analyze the sub topics of the seed query and find out the best clustering results via the cosine measure. The authors utilize four metrics, which are correctness, time cost, usage behaviors, and satisfaction, to evaluate the three interfaces. These metrics measure both the outputs and outcomes of applications. As a baseline system for evaluation the authors used a traditional Wikipedia interface. For the evaluation, the authors used an experimental user study with 30 participants.

The results indicate that both WikiMap and WNavi s supported users to identify concepts and their relations better compared to the baseline. In topical tasks WNavi s over performed both WikiMap and the baseline system. Although there were no time differences in finding concepts or answering topical questions, the test systems provided users with a greater gain per time unit. The users of WNavi s leaned on the hierarchy tree instead of other tools, whereas WikiMap users used the topic map.

The findings have implications for the design of IR support tools in knowledge-intensive web sites that help users to explore topics and concepts.

The authors explored to what extent the use of each IV support tool contributed to successful exploration of topics in search tasks. The authors propose extended task-based evaluation measures to understand how each application provides useful context for users to accomplish the tasks and attain the search goals. That is, the authors not only evaluate the output of the search results, e.g. the number of relevant items retrieved, but also the outcome provided by the system for assisting users to attain the search goal.

The purpose of this paper is to describe the CODO ontology (COviD-19 Ontology) that captures epidemiological data about the COVID-19 pandemic in a knowledge graph that follows the FAIR principles. This study took information from spreadsheets and integrated it into a knowledge graph that could be queried with SPARQL and visualized with the Gruff tool in AllegroGraph.

The knowledge graph was designed with the Web Ontology Language. The methodology was a hybrid approach integrating the YAMO methodology for ontology design and Agile methods to define iterations and approach to requirements, testing and implementation.

The hybrid approach demonstrated that Agile can bring the same benefits to knowledge graph projects as it has to other projects. The two-person team went from an ontology to a large knowledge graph with approximately 5 M triples in a few months. The authors gathered useful real-world experience on how to most effectively transform “from strings to things.”

This study is the only FAIR model (to the best of the authors’ knowledge) to address epidemiology data for the COVID-19 pandemic. It also brought to light several practical issues that generalize to other studies wishing to go from an ontology to a large knowledge graph. This study is one of the first studies to document how the Agile approach can be used for knowledge graph development.