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Article
Publication date: 11 January 2013

Husain A. Alansari

The aim of this study is to investigate the nature and extent of public relations activities in academic libraries in Gulf Cooperation Council (GCC) countries. The focus…

Abstract

Purpose

The aim of this study is to investigate the nature and extent of public relations activities in academic libraries in Gulf Cooperation Council (GCC) countries. The focus is on understanding how academic libraries conduct and provide their public relations products and services.

Design/methodology/approach

The study reported here used the survey method, done in two phases. The first phase consisted of a questionnaire survey and the second phase was a focus group discussion based on the results of the survey.

Findings

Although all libraries indicated that public relations are important, a clear majority (72.2 percent) does not have a public relations unit or division, they have a very small number of staff involved in public relations work, and half of the responding libraries (50 percent) do not have full‐time staff for public relations. Library web site, traditional mail, displays and bulletin boards and library guides/brochures are major channels of communication. The study also reported on the main problems that prevent academic libraries from performing effective PR activities.

Practical implications

The results have implications for the planning and development of public relations programs and activities in academic libraries in GCC countries. It also indicates existing obstacles, suggestion and recommendations for further development.

Originality/value

This study reports the results of one of the few studies of public relations in academic libraries in developing countries. It increases the understanding and awareness of what public relations encompasses and how it can be utilized. It also advocates that the social media should be used in promoting library resources and services.

Details

Library Management, vol. 34 no. 1/2
Type: Research Article
ISSN: 0143-5124

Keywords

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Article
Publication date: 16 August 2011

Husain A. Alansari

The purpose of this paper is to investigate the factors affecting career choice, job satisfaction, and perceptions of the public image of librarians in Kuwait.

Abstract

Purpose

The purpose of this paper is to investigate the factors affecting career choice, job satisfaction, and perceptions of the public image of librarians in Kuwait.

Design/methodology/approach

Data were gathered via questionnaires sent to 117 professional librarians working in academic, public, and special libraries in Kuwait.

Findings

The study identified factors which influenced the choice of career, sources of satisfaction and dissatisfaction. Respondents reported that they were moderately satisfied with their current job. The results show that extrinsic measures, such as recognition of accomplishment, fair performance evaluation, and job security were ranked in the top and are the most important aspects of job satisfaction, whereas intrinsic measures, such as suitable daily working hours and nature of work, fell close to the bottom of the list. The cause of employee job dissatisfaction occurs in the area of benefits, contingent rewards, communication, salaries, working conditions, and promotions. Recommendations are made to improve the job satisfaction and the public image of librarianship in Kuwait.

Practical implications

The results of the study may provide useful information and practical advice for library managers, library education programs, and professional associations in Kuwait.

Originality/value

This paper is the only study on career choice, job satisfaction, and librarians' image in Kuwait. It is useful to increase the understanding and improve the career choice, job satisfaction, and librarians' image in Kuwait.

Details

Library Review, vol. 60 no. 7
Type: Research Article
ISSN: 0024-2535

Keywords

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Article
Publication date: 24 May 2013

Abdus Sattar Chaudhry and Husain Alansari

The purpose of this paper is to investigate what types of information are crucial to support investment decisions, how investment professionals find information that they…

Abstract

Purpose

The purpose of this paper is to investigate what types of information are crucial to support investment decisions, how investment professionals find information that they use to advise their clients, what types of sources of information are available to them, what sources they prefer, and what difficulties they experience in finding investment information. The study also explores the preferred ways and means to improve the information finding skills of investment professionals.

Design/methodology/approach

Survey method was used to collect data about information‐seeking behavior of investment professionals. An online questionnaire was used as a data collection instrument. The questionnaire contained eight questions about types of information required for investment analysis, information‐finding practices of professionals, tools and services frequently used, and perceptions of investment professionals about the importance of sources of information. Participants were also asked about the use of social media and social software, and frequently‐used information sources on investment opportunities.

Findings

Investment professionals in Kuwait are relying heavily on electronic and digital sources to find investment information. Participants indicated that a wide variety of financial and non‐financial information was needed to support their work. They reported frequent use of e‐mail and smartphones to access internal and external information. While they benefitted from social media and social software, they considered company intranets and portals, external web sites, and business information services more important to fulfill their information needs. They appeared to be confident about their information‐finding skills but considered training helpful in database and internet searching techniques.

Originality/value

This study has made valuable information available on information‐seeking practices of investment professionals, as very few previous studies could be found in the literature. The first phase was an exploratory study. The second phase of the study will use multiple methods such as interview and focus group discussions to probe further in certain areas.

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