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Effective competence-based management (CBM) requires in the first instance an ability to identify an organization’s competences and the sources of those competences. Identifying competences can be especially challenging in the context of not-for-profit organizations, which have often been characterized as being “different” from for-profit organizations. In this paper we argue that not-for-profit organizations have fundamentally the same systemic requirements for survival and success as for-profit organizations – and therefore that not-for-profits ought to be amenable to competence identification and analysis through use of CBM concepts and theory in essentially the same way as for-profit organizations. We support this basic proposition through a case study of competence identification and analysis in a humanitarian relief organization (HRO), an increasingly important kind of not-for-profit organization.

International humanitarian assistance usually arrives quickly following a catastrophic disaster, although it may be slower to remote locations. The international community has developed guidelines to reduce the social and cultural intrusiveness of the aid, assuring that local priorities are followed and the aid facilitates long-term recovery. However, the aid missions are under pressure to act quickly and withdraw because of the expense of operations, and thus, they are less sensitive to local culture and priorities than they might be. This chapter looks at the political context of international humanitarian assistance, including the Hyogo and Sendai Frameworks and humanitarian standards, and the experience in several catastrophic disaster responses in Asia. Levels of satisfaction with recovery, particularly housing recovery, were related to the affected communities’ participation in the decision-making process. Humanitarian aid standards also encourage attention to issues of security, displaced populations, equity in the distribution of aid, the safety of women and children, and other disaster impacts.