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1 – 10 of over 6000
Article
Publication date: 27 February 2007

Sebastiaan J.H. Rietjens, Hans Voordijk and Sirp J. De Boer

This paper seeks to contribute to a more effective co‐ordination of humanitarian operations by military and civilian organizations involved in a peace support mission in…

1668

Abstract

Purpose

This paper seeks to contribute to a more effective co‐ordination of humanitarian operations by military and civilian organizations involved in a peace support mission in response to a complex emergency.

Design/methodology/approach

The information processing view, in particular Galbraith's typology of generic mechanisms for achieving co‐ordination, is taken as the theoretical framework. This framework is subsequently applied to the co‐ordination of humanitarian operations by military and civilian organizations. Empirical data are derived from a set of expert interviews with both military and civilian respondents in The Netherlands and a four week visit to Kabul and Baghlan, a province in northern Afghanistan. During this visit 40 military respondents have been interviewed and over 60 meetings have been held with local authorities, humanitarian organizations, small entrepreneurs, refugees and local villagers. Finally, conclusions are drawn and recommendations are provided with regard to a more effective co‐ordination of humanitarian operations in a peace support mission.

Findings

The article's main finding is that “self‐contained tasks” in combination with lateral relations are the dominant co‐ordination mechanisms. “Slack resources”, though observed in practice, is not considered a viable co‐ordination mechanism since this implies an excess, and thus waste, of scarce resources. “Information systems” are, unfortunately, not well‐developed leading to mismatches between policy and practice. Keeping “self‐contained tasks” as the major co‐ordination mechanism, the main recommendation is to develop and implement innovative “information systems”, that can also be used to support “lateral relations”, in particular those between military and civil actors.

Originality/value

The paper applies the information processing perspective to a unique and important subject, namely co‐ordination between military and humanitarian organizations in peace support missions.

Details

Disaster Prevention and Management: An International Journal, vol. 16 no. 1
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 7 April 2020

Sheila Namagembe

The study examined the influence of relational capital on inter-cluster coordination and service delivery of humanitarian organisations; the mediating and moderating role…

Abstract

Purpose

The study examined the influence of relational capital on inter-cluster coordination and service delivery of humanitarian organisations; the mediating and moderating role of inter-cluster coordination on the relationship between relational capital and service delivery.

Design/methodology/approach

Data was collected from 60 humanitarian organisations. Potential respondents were five officers from each humanitarian organisation involved in delivering humanitarian assistance. Respondents from the different organisations were selected using purposive sampling. The SPSS software, SMART PLS and CB-SEM software were used to obtain results on the influence of relational capital on inter-cluster coordination and service delivery in humanitarian organisations; and the mediating and moderating role of inter-cluster coordination on the relationship between relational capital and service delivery.

Findings

Findings indicated that relational capital influences inter-cluster coordination and service delivery in humanitarian relief chains; inter-cluster coordination partially mediates the relationship between relational capital and service delivery in humanitarian relief chains; and no interactive effect was found when the moderation effect of inter-cluster coordination on the relationship between relational capital and service delivery in humanitarian organisations was examined.

Research limitations/implications

The study was mainly focused on humanitarian organisations excluding beneficiaries and the logistics suppliers. The research has implications to decision-makers in government and humanitarian organisations concerned with providing relief aid to beneficiaries.

Originality/value

The influence of relational capital on inter-cluster coordination and service delivery in humanitarian relief chains; the mediating role and moderating role of inter-cluster coordination on the relationship between relational capital and service in humanitarian relief chains are aspects that have not been given significant attention empirically.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 10 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 4 December 2017

Jose V. Gavidia

While the need for information systems is regularly highlighted in the humanitarian logistics literature, a detailed model of what such system would look like is missing…

1377

Abstract

Purpose

While the need for information systems is regularly highlighted in the humanitarian logistics literature, a detailed model of what such system would look like is missing. The purpose of this paper is to highlight the need and advantages of enterprise resource planning (ERP) technology in humanitarian emergency logistics. The paper also proposes a model for the configuration, maintenance, operation, and improvement of the system.

Design/methodology/approach

This conceptual paper uses existing logistics and information systems literature to build the logical case for an integrated enterprise system for humanitarian emergencies, and to propose conceptual content and process models.

Findings

The problem of lack of coordination is reviewed, and a holistic solution is proposed through a structure and model of ERP systems technology to meet the specific requirements of humanitarian emergencies.

Research limitations/implications

As in any conceptual paper, a limitation of this paper is the lack of empirical validation of the proposed system. It also might be difficult to obtain the cooperation of multiple organizations. This research focuses on emergency humanitarian logistics, where effectiveness and speed have priority over simplicity or cost.

Practical implications

The model proposed in this paper links current efforts in humanitarian emergency coordination with existing supply chain information technologies, and is practically feasible both from the technological and organizational perspectives.

Social implications

Because of the critical, life or death nature of the problem, social and ethical implications of this research are broad, including the divergence of coordination in humanitarian vs commercial and military logistics, as well as inter-agency politics.

Originality/value

This paper is a bold but realistic attempt to take a holistic view of humanitarian logistics and design a system that would be effective, and calls humanitarian organizations worldwide to collaborate in its implementation.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 7 no. 3
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 4 August 2020

Henry Mutebi, Moses Muhwezi, Joseph Mpeera Ntayi and John C. Kigozi Munene

The purpose of this study is to examine how humanitarian organisation size affects inter-organisational coordination and further tested the mediating role of…

Abstract

Purpose

The purpose of this study is to examine how humanitarian organisation size affects inter-organisational coordination and further tested the mediating role of organisational innovativeness, self-organisation in the relationship between humanitarian organisation size and inter-organisational coordination among humanitarian organisations in Uganda.

Design/methodology/approach

The study is based on cross-sectional survey; data was collected from 101 humanitarian organisations. The analysis of the proposed hypotheses was done with the help of PLS-SEM using SmartPLS version 3.3.0 for professionals.

Findings

The results show that humanitarian organisation size significantly relates with inter-organisational coordination. In addition, self-organisation and organisational innovativeness play a complementary role between humanitarian organisation size and inter-organisational coordination.

Research limitations/implications

The findings of this research provide useful insights into the role of humanitarian organisation size in boosting inter-organisational coordination in humanitarian relief delivery. High levels of self-organisation and organisational innovativeness not only improve inter-organisational coordination in humanitarian relief delivery but also enhance the transformation of humanitarian organisation size benefits into inter-organisational coordination.

Originality/value

This research is one of the few studies that investigated the effect of humanitarian organisation size and inter-organisational coordination. It also brings into the limelight the mediating role of self-organisation and organisational innovativeness between humanitarian organisation size and inter-organisational ordination in humanitarian relief delivery.

Article
Publication date: 8 August 2016

Dara G. Schniederjans, Koray Ozpolat and Yuwen Chen

The purpose of this paper is to examine the impact of cloud computing (CC) use on collaboration and its ultimate impact on the agility of humanitarian supply chains…

3427

Abstract

Purpose

The purpose of this paper is to examine the impact of cloud computing (CC) use on collaboration and its ultimate impact on the agility of humanitarian supply chains. Further, this paper aims to analyze the moderating role of inter-organizational trust in the relationship between CC use and collaboration.

Design/methodology/approach

This paper provides an empirical assessment of CC use based on an interview analysis of 19 individuals from humanitarian organizations. A survey questionnaire is later used with 107 participants from US relief organizations. Partial least squares test is used to examine the relationships depicted in the conceptual model.

Findings

The results provide an account of how CC is used in a humanitarian context. Further, the results indicate that CC use has a positive and significant impact on collaboration between humanitarian organizations and their suppliers. Collaboration is found to be significantly positively associated with agility in humanitarian organizations.

Research limitations/implications

No study, to the best of the authors’ knowledge, has empirically assessed the impact of CC use on humanitarian supply chain collaboration. This will be the first study to empirically analyze the relationships between CC use, inter-organizational trust, collaboration and agility in a humanitarian context.

Practical implications

This study provides a theoretically and empirically validated model depicting the relationships between CC use, collaboration, agility and inter-organizational trust in humanitarian supply chains. Humanitarian organizations can use these findings to optimize agility.

Originality/value

This study contributes to supply chain management research, particularly humanitarian supply chain management knowledge, by empirically examining the usefulness of CC use on collaboration and agility in the supply chain.

Details

Supply Chain Management: An International Journal, vol. 21 no. 5
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 21 August 2020

Henry Mutebi, Joseph Mpeera Ntayi, Moses Muhwezi and John C. Kigozi Munene

To coordinate humanitarian organisations with different mandates that flock the scenes of disasters to save lives and respond to varied needs arising from the increased…

Abstract

Purpose

To coordinate humanitarian organisations with different mandates that flock the scenes of disasters to save lives and respond to varied needs arising from the increased number of victims is not easy. Therefore, the level at which organisations self-organise, network and adapt to the dynamic operational environment may be related to inter-organisational coordination. The authors studied self-organisation, organisational networks and adaptability as important and often overlooked organisational factors hypothesised to be related to inter-organisational coordination in the context of humanitarian organisations.

Design/methodology/approach

The study’s sample consisted of 101 humanitarian organisations with 315 respondents. To decrease the problem of common method variance, the authors split the samples within each humanitarian organisation into two subsamples: one subsample was used for the measurement of self-organisation, organisational network and adaptability, while the other was for the measurement of inter-organisational coordination.

Findings

The partial least square structural equation modelling (PLS-SEM) analysis using SmartPLS 3.2.8 indicated that self-organisation is related to inter-organisational coordination. Organisational network and adaptability were found to be mediators for the relationship between self-organisation and inter-organisational coordination and all combined accounted for 57.8% variance in inter-organisational coordination.

Research limitations/implications

The study was cross sectional, hence imposing a limitation on changes in perceptions over time. Perhaps, a longitudinal study in future is desirable. Data were collected only from humanitarian organisations that had delivered relief to refugees in the stated camps by 2018. Above all, this study considered self-organisation, adaptability and organisational networks in the explanation of inter-organisational coordination, although there are other factors that could still be explored.

Practical implications

A potential implication is that humanitarian organisations which need to coordinate with others in emergency situations may need to examine their ability to self-organise, network and adapt.

Social implications

Social transformation is a function of active social entities that cannot work in isolation. Hence, for each to be able to make a contribution to meaningful social change, there is need to develop organisational networks with sister organisations so as to secure rare resources that facilitate change efforts coupled with the ability to reorganise themselves and adapt to changing environmental circumstances.

Originality/value

The paper examines (1) the extent to which self-organisation, adaptability and organisational networks influence inter-organisational coordination; (2) the mediating role of both adaptability and organisational networks between self-organisation and inter-organisational coordination in the context of humanitarian organisations against the backdrop of complex adaptive system (CAS) theory.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 10 no. 4
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 6 November 2017

Nathan Kunz, Luk N. Van Wassenhove, Maria Besiou, Christophe Hambye and Gyöngyi Kovács

This paper is based on a panel discussion at EurOMA 2015. The purpose of this paper is to identify a number of barriers to relevant research in humanitarian logistics. The…

2051

Abstract

Purpose

This paper is based on a panel discussion at EurOMA 2015. The purpose of this paper is to identify a number of barriers to relevant research in humanitarian logistics. The authors propose a charter of ten rules for conducting relevant humanitarian research.

Design/methodology/approach

The authors use operations management literature to identify best practices for doing research with practice. The authors compile, condense and interpret opinions expressed by three academics and one practitioner at the panel discussion, and illustrate them through quotes.

Findings

The increasing volume of papers published in the humanitarian logistics literature has not led to a proportional impact on practice. The authors identify a number of reasons for this, such as poor problem definition, difficult access to data or lack of contextualization. The authors propose a charter of ten rules that have the potential to make humanitarian logistics research more relevant for practice.

Practical implications

By developing best practices for doing relevant research in humanitarian logistics, this paper enables the academic community and practice to better work together on relevant and impactful research projects. Academic knowledge combined with practice-inspired problems has the potential to generate significant improvements to humanitarian practice.

Originality/value

This paper is the first to address the problem of relevance of humanitarian logistics research. It is also one of the few papers involving a practitioner to discuss practical relevance of research. Through this unique approach, it is hoped that this paper provides a set of particularly helpful recommendations for researchers studying humanitarian logistics.

Details

International Journal of Operations & Production Management, vol. 37 no. 11
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 21 October 2011

Christopher Sandwell

The purpose of this paper is to identify the underlying issues of humanitarian disaster relief logistics in order to provide an understanding of the challenges facing…

3985

Abstract

Purpose

The purpose of this paper is to identify the underlying issues of humanitarian disaster relief logistics in order to provide an understanding of the challenges facing humanitarian organisations in a wider context.

Design/methodology/approach

The paper takes a qualitative approach, adopting a two‐dimensional multi‐strategy research design, culminating in a model of theoretical understanding.

Findings

The results suggest that operational issues encountered in humanitarian logistics are symptomatic of wider issues affecting humanitarian organisations. In understanding this, challenges were identified that, if overcome, could make for more effective relief missions.

Research limitations/implications

In terms of implications, this paper provides an opportunity for further research, including the testing of the suggested model against an extended sample size which could include senior managers of humanitarian organisations (involved in strategising), and United Nations representative(s).

Practical implications

The research raises an awareness of the characteristics of humanitarian organisations that may well be acting as barriers to greater effectiveness and efficiency.

Originality/value

Rather than maintaining an operational focus throughout, the scope and nature of this study provide an insight into humanitarian organisations that allows for a deeper level of understanding to be gained in terms of their characteristics, which broadens the context against which the ensuing discussions/arguments can prevail. The resultant model provides a catalyst for further research and discussion.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 1 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 10 July 2009

Gyöngyi Kovács and Karen Spens

The purpose of this paper is to identify the challenges of humanitarian logisticians with respect to different types of disasters, phases of disaster relief and the type…

19061

Abstract

Purpose

The purpose of this paper is to identify the challenges of humanitarian logisticians with respect to different types of disasters, phases of disaster relief and the type of humanitarian organization. A conceptual model is constructed that serves as a basis to identify these challenges.

Design/methodology/approach

The paper is based on a country as a case, namely Ghana. Structured and unstructured data are collected in a workshop with humanitarian logisticians, and complemented with presentations of humanitarian logisticians, as they perceive their challenges. Disaster statistics and country profiles are used as secondary data.

Findings

The paper shows that some disasters defy a categorization between natural and man‐made causes. Challenges of humanitarian logisticians depend not only on the disaster at hand, but also on the local presence of their organization. The most emphasized challenge is the coordination of logistical activities. Challenges can be managed better if attributing them to different stakeholder environments.

Research limitations/implications

Applying stakeholder theory to logistics, this paper provides a greater understanding for the challenges of humanitarian logisticians.

Practical implications

A stakeholder categorization of the challenges of humanitarian logisticians helps to find potential collaboration partners as well as to mitigate these challenges.

Originality/value

Humanitarian logistics is a rather new field in logistics literature. What is more, there is a lack of empirical cases in the field. This paper proposes a conceptual model based on an actual empirical case.

Details

International Journal of Physical Distribution & Logistics Management, vol. 39 no. 6
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 26 June 2020

Aruna Apte

The purpose of this research is to understand whether an organization knows if it is ready to respond to a disaster and whether it has the capabilities to deliver relief…

Abstract

Purpose

The purpose of this research is to understand whether an organization knows if it is ready to respond to a disaster and whether it has the capabilities to deliver relief. Our initial motivation was to identify unique resources possessed by the United States Navy (USN) and United States Marine Corps (USMC) due to their unique and critical capabilities for humanitarian operations. The recent frequency of disasters around the world suggests these events will continue to create demand for relief capabilities. For this reason we need to understand readiness metrics not just for USN and USMC but for humanitarian organizations (Hos) in general.

Design/methodology/approach

We survey relevant literature for understanding how HOs define and develop readiness metrics and associated factors. We studied documents including peer-reviewed scholarly articles, government documents, white papers, research papers and Department of Defense (DoD) briefings. We study literature that is significantly written for DoD, one, the vast experience of USN and USMC and two, the lessons learned have been documented. The literature offers substantial information on what readiness means and why it is important. This documented information is critical because it is known to the researchers in humanitarian operations that data is hard to come by.

Findings

The framework for readiness proposed at the end of this article is context the emergency responder probably uses in an informal fashion. The validation of readiness framework, we find exists in the supporting literature we review.

Originality/value

The understanding of readiness metrics for humanitarian operations for the organizations we study may offer insight into other HOs. The insights we gain may not be pivotal or counterintuitive to the conclusions based on commonsense. However, they are supported by the literature review. We formalize the concept based on conclusions of a set of diverse set of researchers and practitioners such as academic scholars, DoD personnel and government officials involved in humanitarian missions, USAID representatives that are repeatedly tasked for being ready, military and government officers from host and foreign countries and many more.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 10 no. 3
Type: Research Article
ISSN: 2042-6747

Keywords

1 – 10 of over 6000