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1 – 10 of over 2000Henry Mutebi, Moses Muhwezi, Joseph Mpeera Ntayi and John C. Kigozi Munene
The purpose of this study is to examine how humanitarian organisation size affects inter-organisational coordination and further tested the mediating role of…
Abstract
Purpose
The purpose of this study is to examine how humanitarian organisation size affects inter-organisational coordination and further tested the mediating role of organisational innovativeness, self-organisation in the relationship between humanitarian organisation size and inter-organisational coordination among humanitarian organisations in Uganda.
Design/methodology/approach
The study is based on cross-sectional survey; data was collected from 101 humanitarian organisations. The analysis of the proposed hypotheses was done with the help of PLS-SEM using SmartPLS version 3.3.0 for professionals.
Findings
The results show that humanitarian organisation size significantly relates with inter-organisational coordination. In addition, self-organisation and organisational innovativeness play a complementary role between humanitarian organisation size and inter-organisational coordination.
Research limitations/implications
The findings of this research provide useful insights into the role of humanitarian organisation size in boosting inter-organisational coordination in humanitarian relief delivery. High levels of self-organisation and organisational innovativeness not only improve inter-organisational coordination in humanitarian relief delivery but also enhance the transformation of humanitarian organisation size benefits into inter-organisational coordination.
Originality/value
This research is one of the few studies that investigated the effect of humanitarian organisation size and inter-organisational coordination. It also brings into the limelight the mediating role of self-organisation and organisational innovativeness between humanitarian organisation size and inter-organisational ordination in humanitarian relief delivery.
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Dara G. Schniederjans, Koray Ozpolat and Yuwen Chen
The purpose of this paper is to examine the impact of cloud computing (CC) use on collaboration and its ultimate impact on the agility of humanitarian supply chains…
Abstract
Purpose
The purpose of this paper is to examine the impact of cloud computing (CC) use on collaboration and its ultimate impact on the agility of humanitarian supply chains. Further, this paper aims to analyze the moderating role of inter-organizational trust in the relationship between CC use and collaboration.
Design/methodology/approach
This paper provides an empirical assessment of CC use based on an interview analysis of 19 individuals from humanitarian organizations. A survey questionnaire is later used with 107 participants from US relief organizations. Partial least squares test is used to examine the relationships depicted in the conceptual model.
Findings
The results provide an account of how CC is used in a humanitarian context. Further, the results indicate that CC use has a positive and significant impact on collaboration between humanitarian organizations and their suppliers. Collaboration is found to be significantly positively associated with agility in humanitarian organizations.
Research limitations/implications
No study, to the best of the authors’ knowledge, has empirically assessed the impact of CC use on humanitarian supply chain collaboration. This will be the first study to empirically analyze the relationships between CC use, inter-organizational trust, collaboration and agility in a humanitarian context.
Practical implications
This study provides a theoretically and empirically validated model depicting the relationships between CC use, collaboration, agility and inter-organizational trust in humanitarian supply chains. Humanitarian organizations can use these findings to optimize agility.
Originality/value
This study contributes to supply chain management research, particularly humanitarian supply chain management knowledge, by empirically examining the usefulness of CC use on collaboration and agility in the supply chain.
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Nathan Kunz, Luk N. Van Wassenhove, Rob McConnell and Ketil Hov
Fleet management is a key function in humanitarian organizations, but is not always recognized as such. This results in poor performance and negative impacts on the…
Abstract
Purpose
Fleet management is a key function in humanitarian organizations, but is not always recognized as such. This results in poor performance and negative impacts on the organization. The purpose of this paper is to demonstrates how the UN High Commissioner for Refugees (UNHCR) managed to substantially improve its fleet management through the introduction of an Internal Leasing Program (ILP), in which headquarters procures vehicles and leases them to field offices.
Design/methodology/approach
This paper develops a framework for fleet management based on a longitudinal case study with UNHCR. It compares fleet performance indicators before and after implementation of an ILP.
Findings
At UNHCR, vehicle procurement was driven by availability of funding. Fleet management was highly decentralized and field offices had limited awareness of its importance. These systems and behaviors led to major challenges for the organization. The introduction of the ILP positively impacted fleet management at UNHCR by reducing fleet size, average age of fleet and procurement costs.
Practical implications
This paper provides fleet managers with a tool for analyzing their fleet. The frameworks and actions described in this paper contain practical recommendations for achieving a well-performing fleet.
Originality/value
This paper is the first to analyze fleet management before and after introduction of an ILP. It describes the benefits of this model based on empirical data, and develops frameworks to be used by researchers and practitioners.
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Henry Mutebi, Joseph Mpeera Ntayi, Moses Muhwezi and John C. Kigozi Munene
To coordinate humanitarian organisations with different mandates that flock the scenes of disasters to save lives and respond to varied needs arising from the increased…
Abstract
Purpose
To coordinate humanitarian organisations with different mandates that flock the scenes of disasters to save lives and respond to varied needs arising from the increased number of victims is not easy. Therefore, the level at which organisations self-organise, network and adapt to the dynamic operational environment may be related to inter-organisational coordination. The authors studied self-organisation, organisational networks and adaptability as important and often overlooked organisational factors hypothesised to be related to inter-organisational coordination in the context of humanitarian organisations.
Design/methodology/approach
The study’s sample consisted of 101 humanitarian organisations with 315 respondents. To decrease the problem of common method variance, the authors split the samples within each humanitarian organisation into two subsamples: one subsample was used for the measurement of self-organisation, organisational network and adaptability, while the other was for the measurement of inter-organisational coordination.
Findings
The partial least square structural equation modelling (PLS-SEM) analysis using SmartPLS 3.2.8 indicated that self-organisation is related to inter-organisational coordination. Organisational network and adaptability were found to be mediators for the relationship between self-organisation and inter-organisational coordination and all combined accounted for 57.8% variance in inter-organisational coordination.
Research limitations/implications
The study was cross sectional, hence imposing a limitation on changes in perceptions over time. Perhaps, a longitudinal study in future is desirable. Data were collected only from humanitarian organisations that had delivered relief to refugees in the stated camps by 2018. Above all, this study considered self-organisation, adaptability and organisational networks in the explanation of inter-organisational coordination, although there are other factors that could still be explored.
Practical implications
A potential implication is that humanitarian organisations which need to coordinate with others in emergency situations may need to examine their ability to self-organise, network and adapt.
Social implications
Social transformation is a function of active social entities that cannot work in isolation. Hence, for each to be able to make a contribution to meaningful social change, there is need to develop organisational networks with sister organisations so as to secure rare resources that facilitate change efforts coupled with the ability to reorganise themselves and adapt to changing environmental circumstances.
Originality/value
The paper examines (1) the extent to which self-organisation, adaptability and organisational networks influence inter-organisational coordination; (2) the mediating role of both adaptability and organisational networks between self-organisation and inter-organisational coordination in the context of humanitarian organisations against the backdrop of complex adaptive system (CAS) theory.
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The purpose of this paper is to identify the underlying issues of humanitarian disaster relief logistics in order to provide an understanding of the challenges facing…
Abstract
Purpose
The purpose of this paper is to identify the underlying issues of humanitarian disaster relief logistics in order to provide an understanding of the challenges facing humanitarian organisations in a wider context.
Design/methodology/approach
The paper takes a qualitative approach, adopting a two‐dimensional multi‐strategy research design, culminating in a model of theoretical understanding.
Findings
The results suggest that operational issues encountered in humanitarian logistics are symptomatic of wider issues affecting humanitarian organisations. In understanding this, challenges were identified that, if overcome, could make for more effective relief missions.
Research limitations/implications
In terms of implications, this paper provides an opportunity for further research, including the testing of the suggested model against an extended sample size which could include senior managers of humanitarian organisations (involved in strategising), and United Nations representative(s).
Practical implications
The research raises an awareness of the characteristics of humanitarian organisations that may well be acting as barriers to greater effectiveness and efficiency.
Originality/value
Rather than maintaining an operational focus throughout, the scope and nature of this study provide an insight into humanitarian organisations that allows for a deeper level of understanding to be gained in terms of their characteristics, which broadens the context against which the ensuing discussions/arguments can prevail. The resultant model provides a catalyst for further research and discussion.
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Ioanna Falagara Sigala and Tina Wakolbinger
The purpose of this paper is to empirically explore the potential of outsourcing of humanitarian logistics activities to commercial logistics service providers (LSPs…
Abstract
Purpose
The purpose of this paper is to empirically explore the potential of outsourcing of humanitarian logistics activities to commercial logistics service providers (LSPs) throughout the different disaster phases. The authors identify incentives for initiating outsourcing of humanitarian logistics activities to commercial logistics providers, humanitarian logistics activities to be outsourced and selection criteria for partners.
Design/methodology/approach
This study is based on empirical data collected by interviewing 12 practitioners from commercial LSPs and 12 practitioners from humanitarian organizations (HOs). A review of related literature guided this research.
Findings
This research shows that incentives for initiating outsourcing engagements, partner selection criteria and activities to be outsourced are changing throughout the different disaster phases. A number of research propositions are presented.
Research limitations/implications
This research constitutes a first step towards the goal of a comprehensive analysis of humanitarian logistics outsourcing throughout the different disaster phases. The authors collected data from practitioners and large organizations based mainly in Europe and the USA. Hence, insights from national and local organizations of other parts of the world are missing.
Practical implications
This research provides a deeper understanding of outsourcing of humanitarian logistics activities. As the main implication for practice, the research suggests a strategic use of outsourcing during the three disaster phases. The authors acknowledge that business objectives, risks, stakeholder agendas and requirements, as well as costs play a vital and changing role for outsourcing decision-making during the three disaster stages. The managerial implications arising from the research can provide support to commercial LSPs and HOs that initiate or develop strategic outsourcing relationships.
Originality/value
This study covers the gap in the humanitarian literature related to context-specific factors of outsourcing in humanitarian logistics by empirically investigating the phenomenon. This is one of the first studies that empirically investigate the potential of outsourcing of humanitarian logistics activities throughout the disaster phases.
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Sebastián Villa, Paulo Gonçalves and Tonny Villy Odong
The purpose of this paper is to employ concepts drawn from communication theory to develop a structural model that it is hoped will improve the understanding of the impact…
Abstract
Purpose
The purpose of this paper is to employ concepts drawn from communication theory to develop a structural model that it is hoped will improve the understanding of the impact of effective communication mechanisms on the performance of humanitarian organizations.
Design/methodology/approach
The research is based on a case study of a single humanitarian organization. The authors designed a cross-sectional study, collecting data using structured questionnaires and interviews. Structural equation modeling was used to test and estimate the model.
Findings
Estimations show that the proper design of internal manuals and procedure guidelines, coupled with formal strategies to foster stakeholder dialogue in organizations and increase the perceived performance of humanitarian programs.
Practical implications
The paper discusses the importance of designing effective communication strategies that permit humanitarian organizations to use their communication channels properly and improve operations based on lessons learned and the concerns of stakeholders.
Originality/value
This paper builds on the foundations provided by communication theory to develop a model that explains how communication affects performance in humanitarian organizations. The study further builds on a case study to test the theoretical model.
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Aruna Apte, Paulo Gonçalves and Keenan Yoho
Both the military and non-military organizations (NMO) bring assets, skills, and capabilities to a humanitarian crisis, however, their capabilities and competencies are…
Abstract
Purpose
Both the military and non-military organizations (NMO) bring assets, skills, and capabilities to a humanitarian crisis, however, their capabilities and competencies are very diverse. Identification of the specific competencies and capabilities that are core to these types of organizations can enable better planning by both military and NMOs, allowing them to achieve greater effectiveness and efficiency in the humanitarian response. The purpose of this paper is to explore the core capabilities of the military and NMOs engaged in humanitarian operations.
Design/methodology/approach
The work builds on existing literature on the core competency of the corporation. The authors extend the concept of the ability to identify, cultivate, and exploit the core capabilities in the private sector to the organizations that want to respond efficiently and effectively to disasters. The authors develop a core competencies test for such organizations.
Findings
The research identifies the competencies and capabilities that are core to the US military and NMOs for humanitarian assistance and disaster relief. By identifying such abilities the authors establish a vein of research for exploring the role of such organizations to facilitate greater understanding among academics, policy makers, and decision makers in public administration, public health, and international aid.
Originality/value
Existing literature in humanitarian logistics does not adequately address identification of those competencies and capabilities that are core to the military organizations and NMOs and are most needed during the operational life cycle of a humanitarian crisis. In addition to identifying them, the authors compare the core capabilities of the military and NMO.
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The main purpose of this paper is to examine the extant literature of humanitarian supply chain management (HSCM) which specifically use dynamic capabilities (DCs) view…
Abstract
Purpose
The main purpose of this paper is to examine the extant literature of humanitarian supply chain management (HSCM) which specifically use dynamic capabilities (DCs) view. By this means, the objectives of this study are to identify and assess the DCs used in the HSCM context, the factors positively and negatively affecting the DCs and how the DCs affect humanitarian supply chain (HSC) operations. Furthermore, this research aims to give directions for future research in the field of HSCM.
Design/methodology/approach
This study adopts systematic literature review (SLR) approach proposed by Denyer and Tranfield (2009). Based on a SLR, this study synthesizes and compares the evidence, has a specific focus and research questions, has certain inclusion and exclusion criteria and provides evidence-based implications to the researchers and practitioners. This is a method which is replicable, transparent and auditable. The SLR methodology provides scholars and practitioners a basis for comprehending the current situation of relevant topic and taking correct steps in their future actions.
Findings
This SLR deduces that applying DCs view is still in its infancy in the HSCM literature. The result of this SLR reveals that supply chain agility (SCA), supply chain resilience (SCR), reconfiguration/transformation, integration, (short-term) collaboration, sustaining, sensing, seizing and knowledge access DCs have been used in the HSCM literature. In addition, it is determined that only one paper analyzed the influence of DCs on predisaster performance while rest of the papers focused on the postdisaster performance.
Originality/value
The result of the exhaustive literature search indicates that this is the first SLR that specifically analyzes the application of DCs view in the HSCM domain. This investigation determined the DCs used in HSCM and revealed the relations between the dependent and independent variables through the comprehensive model. In this way, this review provides a guidance to researchers in conduct their future investigations and practitioners to carry out supply chain (SC) operations by considering the factors affecting their operations.
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Maria Besiou, Orla Stapleton and Luk N. Van Wassenhove
The purpose of this paper is to illustrate the appropriateness of system dynamics (SD) methodology as a tool for humanitarian decision makers to understand the effect of…
Abstract
Purpose
The purpose of this paper is to illustrate the appropriateness of system dynamics (SD) methodology as a tool for humanitarian decision makers to understand the effect of their decisions on humanitarian operations. The authors seek to present the initial stages and preliminary findings of a SD model used to analyze a well‐defined subsystem of humanitarian operations, field vehicle fleet management; then build on this example by identifying an additional area of humanitarian operations for future research using the SD methodology.
Design/methodology/approach
Case‐based research was combined with SD methodology to examine the appropriateness of this methodology for use in humanitarian operations.
Findings
Humanitarian operations are characterized by multiple actors, feedback loops, time pressures, resource constraints and uncertainty. The authors find that SD has the capacity to accurately represent the dynamic complexity of humanitarian operations, and is therefore an appropriate tool to study these systems.
Research limitations/implications
The well‐defined issue of field vehicle fleet management in humanitarian organizations is used to illustrate an application of SD for humanitarian operations. Due to the difficulty in obtaining necessary data to build the SD model, this study uses estimations based on over three years of research into fleet management in the humanitarian sector. The authors then present an example of a broader but less well‐defined subsystem in the humanitarian sector that can be analyzed using SD methodology to the benefit of the overall humanitarian relief operation.
Practical implications
Decision making in humanitarian operations is usually based on intuition and experience which are not always sufficient to fully understand the global impact of these decisions. SD provides humanitarian decision makers with a method to simulate and compare the impact of alternative decisions that would not be possible in real life situations.
Social implications
This paper examines the appropriateness of SD methodology to help humanitarians improve the effectiveness of their relief and development programs through better‐informed decision making.
Originality/value
This paper presents one of the first attempts to use SD methodology to build a model for humanitarian operations using a well‐defined subsystem, field vehicle fleet management.
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