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The purpose of this paper is to open up new lines of research into the engagement of corporations during humanitarian crises. The paper provides an introduction to core concepts in the delivery of humanitarian assistance, as well as a comprehensive overview of when, why, how, and to what effect corporations engage in humanitarian action.

Building on extant literature and policy reports, the paper synthesizes concepts and insights to map the interdisciplinary field of research on corporate engagement in humanitarian action.

The paper systematically reviews and describes different dimensions of corporate engagement for delivering humanitarian action and explains key complications that inspire new research questions. In particular, the paper highlights challenges associated with getting corporations to engage in humanitarian action; challenges associated with ensuring effective corporate engagement; and challenges associated with ensuring ethical engagement.

By raising new questions about corporate engagement in humanitarian action, this paper develops an original and positive research agenda for international business, management research, and related fields.

The purpose of this paper is to underline the advantages offered by applying the collective strategy model in the context of humanitarian logistics, enriching the existing benefits that operations management and business logistics techniques have brought to the field. In both man‐made and natural disaster relief, humanitarian logistics operations have been hampered by a lack of coordination between actors, which directly affects performance in terms of reactivity and reliability. Adapted collective strategies could offer a solution to this problem.

A literature review deals with the issue of humanitarian logistics through an operational dimension, followed by a strategic approach. This is rounded out with a case study dealing with the Pisco earthquake in Peru (August 2007), which is based on a participant observation methodological approach.

The research presented in this paper reveals that a collective action approach has a positive impact on the working of humanitarian supply chains, as long as a “hub” is used to provide accountability and reliability. If a technical approach, particularly in matters of operations management (optimization of transportation, location of regional warehouses, etc.) is essential to better manage humanitarian logistics, it must also be in the service of a collective strategy, notably in the pre‐positioning of supplies and the coordination of relief efforts.

There is an emerging body of work on managing logistical operations in a humanitarian context, but less on strategic readings of humanitarian supply chains. In addition, the application of methods from the field of business logistics is possible, but too often underestimated. This work helps to address both gaps.

The humanitarian principle of impartiality requires that assistance be based on need alone. In order to ascertain needs, and later to assess whether assistance has been effective in meeting those needs, we need to gather evidence. In humanitarian crises this is generally done through assessments, monitoring and evaluation, and it generally involves seeking information from those we seek to assist. In the fast-paced environment of humanitarian crises, the question of whether the collection of this information is ethical is frequently overlooked. For research participants, the consequences can be extremely severe.

This chapter examines the ethics of research, primarily in the form of assessments, monitoring and evaluation, in humanitarian crises. The chapter first considers the question of what constitutes research in humanitarian crises, and why it is needed. It then examines the general principles of ethical research (respect, beneficence, research merit and integrity, and justice), and highlights three key considerations that require particular attention in humanitarian crises: the justificatory threshold, the vulnerability of research participants, and safety and security. The chapter also examines key components of the research process that are particularly important (and frequently overlooked) in humanitarian crises, including the privacy and confidentiality of research participants, informed consent and feedback to research participants. It concludes with the suggestion that basic instruction in the principles of ethical research should be included in the orientation and training provided to humanitarian practitioners, including to emergency response teams who are commonly involved in carrying out assessments in the early stages of a humanitarian response.

The purpose of this paper is to explore the contribution of logistics service providers’ (LSPs) initiatives to disaster relief and how LSPs are engaged with humanitarian sector. In recent years, the importance of logistics services in disaster relief operations and the capacity of LSPs to improve humanitarian supply chain management have become an increasingly interesting topic for both professionals and academics.

This research follows a qualitative approach based on multiple case studies.

The current research, after considering the differences and similarities among collaboration, cooperation and coordination and underlining how crucial these mechanisms are in the humanitarian context, explains the contribution of LSPs to relief operations alongside humanitarians.

There has been increased interest in humanitarian logistics on the part of international academic and professional communities. This study constitutes a first exploratory step in the research to build a platform for benchmarking analysis of logistics services that aims to ensure the effective implementation of social responsibility principles.

The managerial implications arising from the research offer a range of current responsible actions from which strategic and operative directions to contribute can be derived.

Humanitarian logistics represents a crucial field in logistics management. This paper addresses the innovative socially responsible initiatives undertaken by the main international LSPs in the area of humanitarian logistics.

The purpose of this paper is to propose first, a comprehensive model of the concept of agility in a humanitarian logistics context, and second, to generate a research agenda to test and operationalise this model.

The paper draws on the dynamic capabilities model originated by Teece and uses a topical literature review of research in various business disciplines in order to reflect on the concept of agility in a humanitarian logistics context, to demonstrate that its current scope needs to be widened, and to propose an alternative approach.

The proposed model extends the existing concept of agility in a humanitarian logistics context by integrating agility drivers, responsive and flexible operations, agility enablers, and strategic level agility capabilities into a single model.

Further research should focus on the nature of the risks/uncertainties encountered by humanitarian organisations, the interactions between the strategic and operational levels of such an organisation, and the impact of strategic level agility capabilities on field responsiveness and flexibility.

This paper brings new insights into the concept of agility in a humanitarian logistics context and contributes a model that reflects a more comprehensive understanding of this concept. In particular, it demonstrates that agility stems from strategic decisions and managerial practices.

This paper aims to study the dimensions and subdimensions of humanitarian supply chain resilience through the case of an non-governmental organization (NGO) logistics organization facing the international COVID-19 pandemic.

The methodology of this empirical research paper is based on a qualitative study using semistructured interviews with key actors of the Médecins Sans Frontières Logistique (MSF Log), NGO during the COVID-19 crisis in 2020 and 2021.

The data analysis highlighted four main dimensions of humanitarian supply chain resilience: organizational capacity, collaboration, flexibility and humanitarian culture. The transversal importance of the information system and that of the humanitarian culture were also pointed out. Furthermore, the authors have identified the subdimensions of each dimension; these subdimensions further elaborate the main dimension and provide a more detailed understanding of the concept. These dimensions require both proactive and reactive actions to be effective. Finally, based on these empirical results, a conceptual model of humanitarian supply chain resilience is proposed.

Additionally, further research can be done to explore the impact of digital technologies on the humanitarian supply chain resilience and how these technologies can be used to improve the resilience of humanitarian supply chains. Additionally, future research can also be conducted to explore how to measure the resilience of humanitarian supply chains and how to develop methods to improve the resilience of these supply chains.

The dimensions and subdimensions of resilience that have been highlighted may provide a guide for managers to target their actions, both responsively and proactively, to act on resilience over time when facing a crisis such as an international pandemic.

The value of this research is linked to the findings that result not only from literature about resilience but are also founded on an empirical and qualitative study of an NGO logistics organization facing an international crisis. The research provides an in-depth understanding of the practical application of supply chain resilience in a humanitarian context and the specific challenges and opportunities that arose during the COVID-19 pandemic for MSF Log. It also highlights the importance of information systems and humanitarian culture in maintaining the supply chain resilience. The findings of this research can be used as a guide for other humanitarian organizations to improve their supply chain resilience in times of crisis.

Presents the Mohonk Criteria for Humanitarian Assistance in Complex Emergencies, produced by the Task Force on Ethical and Legal Issues in Humanitarian Assistance, convened by the Program on Humanitarian Assistance at the World Conference on Religion and Peace, as guidelines for co‐operative relationships between political, humanitarian and military actors in complex humanitarian emergencies created by armed conflict.

Within the context of an international conference dealing with global challenges, the Atlantic Community and the outlook for international order organized by Webster University, Geneva (Switzerland), to propose an approach to strengthening the international order by reviving the global responsibility to abide by fundamental humanitarian rules.

The twentieth century presented a very disturbing catalog of violations of humanitarian law. In addressing the main question of the conference, namely “What are the true principles of international order today and do we need new rules and organizing principles in the future?”, the author tackles the issue from the international humanitarian law perspective and suggests various instruments (formal and informal) for enhancing the protection of human dignity.

A global responsibility to abide by fundamental humanitarian rules may be revived through positive law and judicial mechanisms, but also through a new respect for human life, a return to universal values found in all civilizations, religions and traditions, and through a new humanitarian order based on the core concept of humanity.

This paper suggests that it is through a combination of existing legal and humanitarian instruments, and not just one, that the international order can be strengthened.

Raising standards are leading humanitarians to become increasingly interested in measuring the performance of their supply chain. A few researchers have addressed this topic, building on classical measurement theories and trying to identify the salient features of the humanitarian sector. This young body of literature must now be tested against current practice. The paper aims to discuss these issues.

The practitioners’ perspective is explored through a multiple case study, based on qualitative evidence, within three major humanitarian organizations. Results are discussed using a situation-actor-process – learning-action-performance model of inquiry. Preceding this investigation, a literature review delves into research on humanitarian supply chain performance measurement and presents the most relevant pieces in a general framework.

Humanitarians have elaborated measures whose essential focus is laid on service level. The more comprehensive approach advocated by researchers has received some consideration but is still poorly implemented. An issue that is given more priority by humanitarians is the accelerated supply chain integration they are going through.

In addition to an unprecedented literature review, this paper offers a comparative study of humanitarian organizations’ practices in the field of supply chain performance measurement. Humanitarian procurement centres, virtually ignored in literature until now, are scrutinized at a turning point of their evolution.

The paper is focused on standards in humanitarian logistics and supply chain. Standards, implemented between organisations, allow improving the interoperability of humanitarian operations. The paper aims (1) to review a state-of-the-art approach to the topic by the academic community, (2) to evaluate the current use of standards among humanitarian organisations and (3) to investigate the perceived need for further and specific standards.

To achieve the aims, the literature was reviewed; then a survey on 227 professionals from the humanitarian logistics sector was conducted.

Based on 227 responses, it is possible to conclude that most surveyed professionals recognise the need for and the importance of standardisation in humanitarian logistics, especially in areas such as procurement, distribution, medical logistics and logistics planning, which were perceived as critical areas that require standardisation.

Practitioners and scholars were targeted via social media, through mailing lists and via communication from the practitioner organisation – the Humanitarian Logistics Association (HLA). While it provided good access to different groups of respondents, the response rate is not possible to calculate.

The findings confirm the high importance of standardisation, indicating areas and functions that should be standardised first. Standardisation may improve cooperation between different humanitarian actors, allowing better service provision for beneficiaries. Thus there are also potential negative impacts, i.e. impact on localisation, which should be overcome.

Results do not have a direct social impact; however, they stimulate research and work among practitioners on standardisation, which in turn could improve cooperation between humanitarian actors, thereby enabling a better humanitarian response in emergencies.

The majority of papers on standardisation use a qualitative approach. This paper applies a survey among a large network of humanitarian practitioners, capturing their view on the topic and perception of the need for standardisation. The work is descriptive; however, it could be used as a base for further studies related to humanitarian standards.