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The recent debate on smart cities research is challenged by the arrival of brand-new technologies and new ideas on their social impact. Beyond the hype and the expectations, the next generation smart cities research has to be grounded on the lessons learnt and the experience of the current extensive implementations of smart cities projects worldwide. Additionally, it is required to revisit the basic assumptions for the added value of smart cities research to the strategic blueprints around the world. This chapter is aiming to communicate a new agenda for future smart cities research including social, economic, technological, and community factors. The main contribution is organized around a framework that intends to integrate the technology sophistication, the human and social dynamics, and the strategy orientation of smart cities.

The purpose of this paper was to identify the main necessary competences for smart cities’ development. From their inception until now, smart cities are striving to clarify their identity and become better, and thus, smarter. The whole process is in many ways similar to the journey of a child in his quest of growing into a smart adult, with the help of parents and support from educators. But it is not easy to tell how we, as citizens, through civic, educational and governance structures, raise smart cities. What competences do we need? This was the main question for the present essay, generated from several theoretical and practical experiences.

In this study, literature analysis, synthesis and theoretical inferences, for the smart city problematiques, and induction and exploratory qualitative analysis, for soft, civilizational competences, were used.

The main conclusion is that the literature still associates the smart city especially with its hard dimension, the highly developed and intelligent technologies, including information and communication technologies (ICTs), despite a growing number of studies dedicated to the soft, human and social capital component. The intangible, soft component – the human actor – plays an equally, if not even more important role, through mechanisms affecting all classical dimensions of smart cities (smart economy, people, governance, mobility, environment, living). Civilizational competences, soft skills or human-related characteristics of cities strongly influenced by culture (at national, regional, organizational and individual levels) are crucial for the development of smart and competitive cities. Civilizational competences are grouped into four categories: enterprise culture, discoursive culture, civic culture and daily culture. If we want to make our cities smart, we need to develop these competences – first define them, then identify their antecedents or influence factors and measure them.

The study has several limits. First, the exploratory nature in itself, with many inductive and abductive suppositions that will need further testing. Second, the literature selection has a certain degree of subjectivity owing to the fact that besides the common, classical theory of smart cities, the authors were particularly interested in rather heterodox opinions about the subject, which lead them to the inclusion of singular or isolated points of view on narrower issues.

The findings of this exploratory conceptual essay could be used for further testing of hypotheses on the relationship between civilizational competences and smart cities’ development.

Local and regional administrations could use the results to increase civil society’s involvement in the development of smart cities.

The study points out some new connections and relations for the smart city problematiques, and explicitly suggests relating the development of smart cities to the development of civilizational competences, as a complex category of factors going beyond the unique dimension of “people” or “human and social capital” from the smart cities literature. It is an exploratory outcome, generating new research hypotheses for the relationships between smart city development and culture-related factors grouped under the “cities” civilizational competences’ label.

The purpose of this paper is to examine the role of creativity and innovation as important attributes of smartness in cities/destination branding.

A conceptual support to the notion of smart destination branding is provided by discussing the relationship between creativity, innovation and technology as determinants for the smartness concept applied to destination branding and marketing. This paper adopts a qualitative and logical-deductive approach. The cases of Milan (Italy) and Tomsk (Russia) are presented and compared as smart cities approach to branding within and outside Europe. The authors emphasise the importance of smart destination branding strategies based on people participation, creativity and innovation as drivers of smart urban development.

The endogenous ability of cities/destinations to embrace creativity across stakeholders is essential to smart branding strategies relying on advanced information and communication technologies. The entwined connection between smart cities/destinations creative initiatives and innovation underpins innovative branding strategies.

The paper is conceptual and the findings cannot be generalised to other destinations, even if a couple of examples are briefly discussed. The authors intend to provide a basis for future research concerning smart destination branding.

The technological, human and institutional dimensions of smart cities and smart tourism destinations have been increasingly addressed by scholars and practitioners. Despite the reference and attention to human factors is not new, there is still a lack of extensive focus on creativity as crucial driver of innovation in smart destination branding. This paper aims to fill such gap by focussing on the implications of urban smartness driven by creativity and innovation in destination branding and marketing.

The purpose of this study is to identify the pathway that leads to cities to proceeding towards urban sustainability.

This study intends to propose a theoretical analysis on the city as sustainable community that drives urban development adopting a smart vision for urban growth.

Cities as sustainable urban communities develop smartness as a vision for change understanding and developing the potential offered by information technology reinforcing the community by shaping collaborative governance.

Cities using information technology as a source for urban sustainability develop smartness to evolve as smart communities following a managerial and organizational view towards sustainability as a source for continuous innovation and change within urban ecosystem.

Cities identify a sustainability-oriented and community-driven pathway as a vision for continuous change that helps to improve urban competitiveness, innovation and democracy ensuring high quality of life by strengthening the potential offered by technology-enabled and human-centred smartness.

The purpose of this paper is to analyze the urban resilience capacity and its relations with the economic, social and environmental well-being in smart cities in the state of São Paulo (SP), particularly after the 2008 financial crisis.

Concerning its objectives, this study is characterized as descriptive. From the point of view of technical procedures, the research is bibliographic, and regarding data collection, it is documental. The approach of this research is quantitative, since it uses the statistical method. The sample was made up by 62 smart cities located in SP. The analysis comprised the period from 2010 to 2015.

The urban resilience pillars influence the economic well-being represented by the gross national product, in 58.8 percent, social well-being represented by the life expectancy of the residents of the smart cities, in 71.7 percent, and in environmental well-being indicated by CO₂ emissions, in 21.5 percent.

They are related to the researchers’ decision about the methodological design.

This study was limited to smart cities in SP listed in the RBCIH (Brazilian Network of Human Smart Cities), and may be extended to other cities in other Brazilian states.

How resilience dimensions related to economic, social and environmental well-being such as poverty, food security, health, well-being, education quality, climate changes, and the like, were measured, which can be investigated in future research studies.

Despite its growing popularity worldwide, the urban resilience pillars and their relationship with human well-being in smart cities in the national context are little investigated, making this research original.

To improve the quality of life, human-oriented smart city planning and management based on time-space behavior was studied. First, the basic theory of time-space behavior and smart city was introduced. The relationship between public participation and smart city construction planning was analyzed, and the positive and negative significance of public participation in smart city construction planning was expounded. Then, the mechanism for public participation in smart city construction planning was proposed. Finally, public participation in smart city construction planning was analyzed from the perspectives of power balance, interest coordination and safeguard measures. The results showed that public participation in smart city construction planning was an important manifestation of the realization of public democratic rights. The scientific nature and feasibility of smart city construction planning was enhanced. The smooth implementation of smart city construction planning was an important foundation for promoting smart city construction. Therefore, public participation is an important way to safeguard social public interests and build a harmonious society.

Grounded in service-dominant (S-D) logic, the purpose of this paper is to explore the core components of smartness to present a framework for the development of the smart tourism destination.

The paper explores the core components of smartness through case study analysis of well-established smart cities.

The paper conceptualises smartness and argues ICT, leadership, innovation and social capital supported by human capital are core components of smartness. Although ICT is a critical enabler for smart tourism destinations, it is insufficient on its own to introduce smartness. The combination of hard and soft smartness components within a S-D logic ecosystem structure holds the potential for sustained competitive advantage and enhancement of quality of life of both residents and tourists in smart tourism destinations.

The paper extends the application of S-D logic to the context of smart tourism destinations, specifically to examine the smartness concept as a means for competitiveness in tourism destinations.

The purpose of this paper is to rethink the focus of the smart cities debate and to open it to policymaking and strategy considerations. To this end, the origins of what is termed normative bias in smart cities research are identified and a case made for a holistic, scalable and human-centred smart cities research agenda. Applicable across the micro, mezzo and macro levels of the context in which smart cities develop, this research agenda remains sensitive to the limitations and enablers inherent in these contexts. Policymaking and strategy consideration are incorporated in the agenda this paper advances, thus creating the prospect of bridging the normative and the empirical in smart cities research.

This paper queries the smart cities debate and, by reference to megacities research, argues that the smart city remains an overly normatively laden concept frequently discussed in separation from the broader socio-political and economic contexts in which it is embedded. By focusing on what is termed the normative bias of smart cities research, this paper introduces the nested clusters model. By advocating the inclusion of policymaking and strategy considerations in the smart cities debate, a case is made for a holistic, scalable and human-centred smart cities agenda focused, on the one hand, on individuals and citizens inhabiting smart cities and, on the other hand, on interdependencies that unfold between a given smart city and the context in which it is embedded.

This paper delineates the research focus and scope of the megacities and smart cities debates respectively. It locates the origins of normative bias inherent in smart cities research and, by making a case for holistic, scalable and human-centred smart cities research, suggests ways of bypassing that bias. It is argued that smart cities research has the potential of contributing to research on megacities (smart megacities and clusters), cities (smart cities) and villages (smart villages). The notions of policymaking and strategy, and ultimately of governance, are brought into the spotlight. Against this backdrop, it is argued that smart cities research needs to be based on real tangible experiences of individuals inhabiting rural and urban space and that it also needs to mirror and feed into policy-design and policymaking processes.

The paper stresses the need to explore the question of how the specific contexts in which cities/urban areas are located influence those cities/urban areas’ growth and development strategies. It also postulates new avenues of inter and multidisciplinary research geared toward building bridges between the normative and the empirical in the smart cities debate. More research is needed to advance these imperatives at the micro, mezzo and macro levels.

By highlighting the connection, relatively under-represented in the literature, between the normative and the empirical in smart cities research, this paper encourages a more structured debate between academia and policymakers focused on the sustainable development of cities/urban areas. In doing so, it also advocates policies and strategies conducive to strengthening individuals’/citizens’ ability to benefit from and contribute to smart cities development, thereby making them sustainable.

This paper makes a case for pragmatic and demand-driven smart cities research, i.e. based on the frequently very basic needs of individuals and citizens inhabiting not only urban but also rural areas. It highlights the role of basic infrastructure as the key enabler/inhibitor of information and communication technology-enhanced services. The nested clusters model introduced in this paper suggests that an intimate connection exists between individuals’ well-being, their active civic engagement and smart cities sustainability.

This paper delineates the relationship between megacities and smart cities research. It identifies the sources of what is termed normative bias in smart cities research. To address the implications of that bias, a nested clusters model for smart cities is introduced, i.e. a conceptual framework that allows us to redraw the debate on smart cities and establish a functional connection between the array of normatively laden ideas of what a smart city could be and what is feasible, and under which conditions at the policymaking level.

Citizen participation in urban governance has established itself as a paradigm, promising greater democracy, empowerment, and more cost-effective public service delivery against the backdrop of increased urban conflicts. The dominant focus on the “citizen” or even “smart citizen” in the context of smart cities and urban innovation is however a relatively recent phenomenon. A growing number of initiatives seek to revamp the smart city as a human smart city. Therein, design thinking and human-centered design have become the buzzwords of choice to describe “putting people first” approaches that promise to develop solutions tailored to citizens’ needs. What was previously known as user-centered design in the context of information and communication technology (ICT) product and service development now proliferates the urban through innovation labs or civic hackathons. But what are the implications of using design thinking in a smart city context? And moreover, how to unpack human-centered design and design thinking within urban scholarship? This chapter contextualizes the phenomenon of design thinking in cities and renders implicit design thinking processes more explicit. Drawing upon ongoing research in Manchester and Amsterdam since 2014, my work-in-progress suggests that governing through design thinking results in a designing of the social rather than for the social. This trend requires historically informed political analysis and alternative ways to govern if the “right to the smart city” is not to become yet another iteration of shape-shifting neoliberal strategies.

The article attempts to shed light on the social aspects of research that deal with Sustainable Development Goals (SDGs) and sustainable cities. The aim is to offer a global view of these facets' evolution and to provide information on people-centered smart cities.

The research is qualitative. A systematic bibliometric approach is a framework for the research. The unit of analysis is publications on SDGs and Smart Cities (SCs) indexed in Scopus. The authors used VOSviewer text mining functionality to construct co-occurrence networks of socially related critical terms extracted from textual data. The co-occurrence of keywords presents a valuable method and process for attaining in-depth analysis and fast comprehension of trends and linkages in articles from a holistic approach.

Social media, social sustainability and social capital are the three multifaceted social keywords that co-occur in SDGs and SCs. The paper provides a brief compendium of resources and frameworks to build a socially sustainable smart city.

The retrieval date was on 15 August 2019. The authors used the same search query for new papers released in 2019 and afterwards to update their findings. The authors collected 657 documents on SCs, compared to 2,975 documents about SDGs demonstrating that their findings are still trending in the same direction, emphasizing the importance of the research topic. SCs' social aspects are still chartered areas that require the attention to future research.

The authors’ decision to use two separate data sets for SCs and SDGs data files helps to provide a more comprehensive picture of the research landscape. It may identify areas where research is lacking or needs future research. The authors present an integrative agenda for a smart city to be socially sustainable. Innovative approaches to urban planning are required to empower the place and context and improve the users' satisfaction, where innovative solutions enable smart, sustainable and inclusive societies. Infrastructure governance is a critical keystone. It could guarantee that public investments contribute to sustainable urban development while enhancing city resilience, particularly in facing climate change and inclusive growth challenges.