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This research theorizes the condition of human beings reduced to being users (and only users) in human-computer interaction (HCI), a condition that favors them becoming objects or targets of commercial dark patterns, racialized profiling algorithms, generalized surveillance, gendered interfaces and heteromation.

The reconceptualization of the users’ condition is done by confronting HCI theories on users with a dialectical-existential perspective over human ontology. The research is presented as a conceptual paper that includes analyzing and revising those theories to develop a conceptual framework for the user oppression in HCI.

Most HCI theories contribute to the user oppression with explicit or implicit ontological statements that denies their becoming-more or the possibility of users developing their handiness to the full human potential. Put together, these statements constitute an ideology called userism.

HCI needs to acknowledge its role in structuring oppression not just in sexism, racism, classism and ableism, but also the specific relation that pertains to HCI: userism. Similar to other fields, acknowledging oppression is the first step toward liberating from oppression.

The user is an existential condition for HCI theories, yet few theories can explain in depth how this condition affects human development. From the dialectical-existential perspective, the user condition can be dehumanizing. Computers may intensify existing oppressions through esthetic interactions but these interactions can be subverted for liberation.

To outline how psychology as one of the original approaches to human‐computer interaction (HCI) has formed a key part of the HCI literature, and to discuss the need for psychological approaches to HCI and system development.

The contributions to the journal Human‐Computer Interaction is examined from the journal's start in 1985 up to the millennium. The analysis focuses the three main elements, task, user and computer, in the classic study “Psychology of human‐computer interaction” from 1983.

Provides information about authorship, and form and focus of research published. The paper concludes that already from the beginning, HCI researchers too narrowly used Card et al.'s analytical framework. Today it has developed into a sub‐theory within a multidisciplinary HCI science and in this role it continues to be an important cumulative factor in HCI.

The main conclusion about the role of psychology in HCI only applies to the mainly US authors who published in the journal investigated in the given period. European research focusing on information technology and people may differ in important ways.

A much needed discussion of a central document of historical importance tying together many HCI researchers and a range of HCI studies.

This paper fulfils partly the need for meta‐analyses of the psychological approach to HCI.

In recent years, the application of artificial intelligence and digital technology has increasingly become a priority for online retailers. It is crucial to choose a way to make use of human–computer interaction (HCI) design to exert the positive influence of intelligent technology on consumer welfare. Despite the increasing use of HCI design in online retail context, there remain limitations in their effect of consumer well-being improvement. Although there is extensive literature in the field of consumer well-being improvement, few studies have empirically examined how HCI design drives the improvement of consumer well-being in the online retail context. Therefor, this study aims to deeply and systematically analyze the psychological mechanism between HCI and consumer well-being in the online retail environment.

The empirical analysis is based on data collection of 476 samples of online shoppers through the online survey method. From the perspective of autonomy, this study deeply analyzes the influence mechanism of different dimensions of HCI perception on consumer well-being.

The results indicated that autonomy plays a positive intermediary role in the impact of perceived connectivity, perceived personalization, perceived control and perceived responsiveness on the eudaimonia and hedonic enjoyment. Also, it revealed that psychological resistance negatively regulates the impact of perceived connectivity, perceived personalization and perceived control on autonomy, while experience purchase positively regulates the impact of autonomy on hedonic enjoyment.

This paper expands the research situation of consumer well-being by making integration of the dual structure of subjective well-being and psychological well-being to define the psychological mechanism and boundary conditions of the impact of HCI perception on consumer well-being. The main contribution of this study is to provide enlightenment for online retail enterprises to improve HCI design and help consumers enhance long-term well-being.

This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).

A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis.

The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals.

The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users.

This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.

Semantic modelling is an essential prerequisite for designing the intelligent human–computer interaction in future aircraft cockpit. The purpose of this paper is to outline an ontology-based solution to this issue.

The scenario elements are defined considering the cognitive behaviours, system functions, interaction behaviours and interaction situation. The knowledge model consists of a five-tuple array including concepts, relations, functions, axioms and instances. Using the theory of belief-desire-intention, the meta-model of cognitive behaviours is established. The meta-model of system functions is formed under the architecture of sub-functions. Supported by information flows, the meta-model of interaction behaviours is presented. Based on the socio-technical characteristics, the meta-model of interaction situation is proposed. The knowledge representation and reasoning process is visualized with the semantic web rule language (SWRL) on the Protégé platform. Finally, verification and evaluation are carried out to assess the rationality and quality of the ontology model. Application scenarios of the proposed modelling method are also illustrated.

Verification results show that the knowledge reasoning based on SWRL rules can further enrich the knowledge base in terms of instance attributes and thereby improve the adaptability and learning ability of the ontology model in different simulations. Evaluation results show that the ontology model has a good quality with high cohesion and low coupling.

The approach presented in this paper can be applied to model complex human–machine–environment systems, from a semantics-driven perspective, especially for designing future cockpits.

Different from the traditional approaches, the method proposed in this paper tries to deal with the socio-technical modelling issues concerning multidimensional information semantics. Meanwhile, the constructed model has the ability of autonomous reasoning to adapt to complex situations.

This study aims to propose a service-dominant logic (S-DL)-informed framework for teaching innovation in the context of human–computer interaction (HCI) education involving large industrial projects.

This study combines S-DL from the field of marketing with experiential and constructivist learning to enable value co-creation as the primary method of connecting diverse actors within the service ecology. The approach aligns with the current conceptualization of central university activities as a triad of research, education and innovation.

The teaching framework based on the S-DL enabled ongoing improvements to the course (a project-based, bachelor’s-level HCI course in the computer science department), easier management of stakeholders and learning experiences through students’ participation in real-life projects. The framework also helped to provide an understanding of how value co-creation works and brought a new dimension to HCI education.

The proposed framework and the authors’ experience described herein, along with examples of projects, can be helpful to educators designing and improving project-based HCI courses. It can also be useful for partner companies and organizations to realize the potential benefits of collaboration with universities. Decision-makers in industry and academia can benefit from these findings when discussing approaches to addressing sustainability issues.

While HCI has successfully contributed to innovation, HCI education has made only moderate efforts to include innovation as part of the curriculum. The proposed framework considers multiple service ecosystem actors and covers a broader set of co-created values for the involved partners and society than just learning benefits.

The purpose of this paper is to question why records management is not currently able to fully meet the needs of its users and to explore the potential role of human‐computer interaction (HCI) in helping it to address this weakness.

The paper has been jointly written by two authors: one a records manager; the other an experienced HCI practitioner. It draws on the experience of the records professional to identify some of the challenges facing records management today, particularly the problems it faces trying to meet the (differing?) needs of both the organization as a whole and of individual users. The HCI practitioner then explores how the application of HCI principles to the design of recordkeeping systems may offer a fresh perspective in meeting these twin demands.

Records management is heavily reliant on the participation of individual and collective users to achieve its aims, and yet the understanding of their requirements is often basic and simplistic. In part this is due to a concentration on the needs of “the organization” as a whole and of the traditional focus records management has had on standardisation. The authors argue that whilst this organizational perspective remains important, it cannot be addressed at the expense of providing genuine benefits to the individual user. The field of HCI offers a proven, robust and sophisticated way of identifying and meeting the needs of users in ways which could enable records management to meet the needs of both its “masters”.

The application of HCI principles to the design of recordkeeping systems could fundamentally alter the way in which we view the implementation of record management technologies. It also raises questions about the limitations of striving to adopt a purely “standards based” approach to records management which runs counter to much of the prevailing wisdom regarding the perceived objectives of records management.

This paper marks the first exploration of the benefits that might be achieved by applying the field of HCI to records management. As such it represents the first important step towards creating a new inter‐disciplinary approach to achieving records management systems that fully meet the needs of their users.

The purpose of this paper is to explore characteristics of human‐computer interaction when the human body and its movements become input for interaction and interface control in pervasive computing settings.

The paper quantifies the performance of human movement based on Fitt's Law and discusses some of the human factors and technical considerations that arise in trying to use human body movements as an input medium.

The paper finds that new interaction technologies utilising human movements may provide more flexible, naturalistic interfaces and support the ubiquitous or pervasive computing paradigm.

In pervasive computing environments the challenge is to create intuitive and user‐friendly interfaces. Application domains that may utilize human body movements as input are surveyed here and the paper addresses issues such as culture, privacy, security and ethics raised by movement of a user's body‐based interaction styles.

The paper describes the utilization of human body movements as input for interaction and interface control in pervasive computing settings.