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Properly conceived, conducted and interpreted, motivation research can be an extremely powerful management tool, designed to help the manufacturer or advertiser to sell more goods. Its aim is to expose the market situation, explain it and suggest courses of action which will lead to desired changes. It is a way of looking at a problem rather than a collection of specialist techniques and is strictly practical. Hence it can be used alongside other market research tools for the solution of marketing problems and can be applied to a wide range of business activities. Much of its development has been in the advertising field but it can also help in the formulation of production policy, solving packaging problems and marketing operations. It is examined here in all these contexts. The idea of motivation research, the reasons for its use and the techniques by which to apply it are discussed, as well as the pitfalls that are likely to occur. New and imaginary case studies are used throughout to illustrate points. A review of the subject literature is included.

The paper aims to explicate the systematic creation of social and ecological scarcities within an absolutely monetised economy and derives the necessity to change the “rules of the game” for doing business towards sustainability. Therefore, a model of human behaviour is developed to explain, on the one hand, sustainability‐hostile behaviour and to contribute to sustainability‐supporting behaviour and “rules of the game” in dynamic interactions, on the other hand.

A model of human behaviour is developed, integrating socio‐scientific insights as well as socio‐biological and evolutionary‐psychological findings. The emergence of human behaviour is conceptualised as an interactive process using the theory of nested control loops including constructivist impulses.

Human behaviour is regarded as the result of three constituting components: cultural shaping (cultural artefacts, education, socialization, enculturation), genetic predisposition (pattern recognition based on instincts, needs, drives, etc.), and situational correctives. These components are connected and interlinked in an “inner model” with the help of four feedback loops (constructivist feedback loop, emergency and reflex feedback loop, interaction feedback loop, and adaptation feedback loop) in the unity of eco‐ and psychosphere.

The developed model of behaviour offers a relatively high degree of abstraction. Further research should consider in detail the constituting components of the model and scrutinise the underlying presumptions and conclusions.

Conclusions arise for designing institutional arrangements, on the one hand, and management approaches and dialogue forms for shaping work processes in the dynamic interaction of individuals and institutions (companies and their units, NGOs, financial institutions, insurance companies, public authorities, etc.), on the other hand.

Because of the cybernetic interlock of the three constituting impulses for human behaviour cultural factors, genetic predispositions, and situational influences, the presented model provides possibilities to explain sustainability‐hostile as well as sustainability‐supporting behaviour within the dynamic interaction of individuals and institutions. The target group includes social scientists and economists as well as managers and persons with practical experience in business and politics.

The purpose of this paper is to address the problem of profiling human behaviour patterns captured in surveillance videos for the application of online normal behaviour recognition and anomaly detection.

A novel framework is developed for automatic behaviour profiling and online anomaly detection without any manual labeling of the training dataset.

Experimental results demonstrate the effectiveness and robustness of the authors' approach using noisy and sparse datasets collected from one real surveillance scenario.

To discover the topics, co‐clustering topic model not only captures the correlation between words, but also models the correlations between topics. The major difference between the conventional co‐clustering algorithms and the proposed CCMT is that CCMT shows a major improvement in terms of recall, i.e. interpretability.

This paper aims to discuss traffic patterns generated by swarms of robots while commuting to and from a base station.

The paper adopts a mathematical evaluation and robot swarm simulation. The swarm approach is bottom‐up: designing individual agents the authors are looking for emerging group behaviour patterns. Examples of group behaviour patterns are human‐driven motorized traffic which is rigidly structured in two lanes, while army ants develop a three‐lane pattern in their traffic. The authors copy army ant characteristics onto their robots and investigate whether the three lane traffic pattern may emerge. They follow a three‐step approach. The authors first investigate the mathematics and geometry of cases occurring when applying the artificial potential field method to three “perfect” robots. Any traffic pattern (two, three or more lanes) appears to be possible. Next, they use the mathematical cases to study the impact of limited visibility by defining models of sensor designs. In the final step the authors implement ant inspired sensor models and a trail following mechanism on the robots in the swarm and explore which traffic patterns do emerge in open space as well as in bounded roads.

The study finds that traffic lanes emerge in the swarm traffic; however the number of lanes is dependent on the initial situation and environmental conditions. Intrinsically the applied robot models do not determine a specific number of traffic lanes.

The paper presents a method for studying and simulating robot swarms.

This study aims to use a narrative-based simulation approach to explore potential implications of including or excluding a dayroom in the design of an internal medicine ward.

The approach involved: collecting data in facilities using field observations and experts’ interviews; modeling representative behavior patterns in the form of rule-based narratives that direct collaborative behaviors of virtual occupants; simulating the behavior patterns in two alternative design options, one of which includes a dayroom; and analyzing the simulation results with respect to selected key performance indicators of day-to-day operations and spatial occupancy, including occupant density in corridors, number and locations of staff-visitor interactions and duration of a doctors’ round procedure.

Simulation results suggest that the presence of a dayroom reduces visitors’ density in corridors and diminishes the number of staff–visitor interactions that can delay the performing of scheduled medical procedures.

A high level of uncertainty is intrinsic to the simulation of future human behavior. Additional work is required to systematically collect large volumes of occupancy data in existing facilities, model additional narratives and develop validation protocols to assess the degree of uncertainty of the proposed model.

A limited number of studies explore how simulation can be used to study the impact of building design on operations. This study uses a narrative-based approach to address some of the limitations of existing methods, including discrete-event simulations. Preliminary results suggest that the lack of appropriate spaces for patients and visitors to socialize may cause potential disruptions to hospital operations.

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for much of the twentieth century. By the end of the twentieth century new images of OD had occurred and much of the earlier thinking had been transformed. This review illustrates some examples under a series of themes that have had a major impact on the discipline of OD and on the wider thinking of organizational theorists and researchers.

Complex systems adapt to survive, but little comparative literature exists on various approaches. Adaptive complex systems are generic, this referring to propositions concerning their bounded instability, adaptability and viability. Two classes of adaptive complex system theories exist: hard and soft. Hard complexity theories include Complex Adaptive Systems (CAS) and Viability Theory, and softer theories, which we refer to as Viable Systems Theories (VSTs), that includes Management Cybernetics at one extreme and Humanism at the other. This paper has a dual purpose distributed across two parts. In part 1 the purpose was to identify the conditions for the complementarity of the two classes of theory. In part 2 the two the purpose is to explore (in part using Agency Theory) the two classes of theory and their proposed complexity continuum.

Explanation is provided for the anticipation of behaviour cross-disciplinary fields of theory dealing with adaptive complex systems. A comparative exploration of the theories is undertaken to elicit concepts relevant to a complexity continuum. These explain how agency behaviour can be anticipated under uncertainty. Also included is a philosophical exploration of the complexity continuum, expressing it in terms of a graduated set of philosophical positions that are differentiated in terms of objects and subjects. These are then related to hard and softer theories in the continuum. Agency theory is then introduced as a framework able to comparatively connect the theories on this continuum, from theories of complexity to viable system theories, and how harmony theories can develop.

Anticipation is explained in terms of an agency’s meso-space occupied by a regulatory framework, and it is shown that hard and softer theory are equivalent in this. From a philosophical perspective, the hard-soft continuum is definable in terms of objectivity and subjectivity, but there are equivalences to the external and internal worlds of an agency. A fifth philosophical position of critical realism is shown to be representative of harmony theory in which internal and external worlds can be related. Agency theory is also shown to be able to operate as a harmony paradigm, as it can explore external behaviour of an agent using a hard theory perspective together with an agent’s internal cultural and cognitive-affect causes.

There are very few comparative explorations of the relationship between hard and soft approaches in the field of complexity and even fewer that draw in the notion of harmony. There is also little pragmatic illustration of a harmony paradigm in action within the context of complexity.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

This paper seeks to examine the spatial patterns of student use of machines in each laboratory to whether there are underlying commonalities.

The research was carried out by assessing the user behaviour in 16 computer laboratories at a regional university in Australia.

The study found that computers within easy access to doors are disproportionately more used than computer that are further away, irrespective of other “incentive” such as windows, wall anchoring or security camera positioning.

This paper has implications for any division within a university environment responsible for the spatial positioning of computer in a student laboratory.

Previous research of the use of computer laboratories in schools and universities has focussed on educational issues. None of the studies so far have considered matters of situational territoriality and spatial patterning that govern human behaviour.

This study was conducted on children and adolescents from the three tribal cultures from Northern Tanzania: the Hadza, the Datoga and the Iraqw. The comparative data on aggression and conflict management skills were measured at Endomaga Boarding School, Lake Eyasi, Mangola in Northern Tanzania, in 2005‐2006. The final sample included 219 children, ranging from 7 to 20 years of age. No sex differences were found in self‐ratings or frequency of occurrence of physical, verbal and indirect aggression in Iraqw children and adolescents, or in self‐ratings in Hadza. Hadza boys reported a higher occurrence of physical and indirect aggression during the previous week compared to girls. No differences between the sexes were found in constructive conflict resolution and third‐party interventions practiced by Iraqw and Datoga children and self‐ratings in Hadza. Hadza boys reported a higher frequency of constructive conflict resolution and third‐party interventions compared to girls. Significant sexual dimorphism on the 2D:4D ratio was found for our African sample. A significant negative correlation between the right hand 2D:4D ratio and ratings on physical aggression was found for the girls. The girls with the lowest finger index estimated themselves as more verbally aggressive, compared to girls with a medium 2D:4D ratio.