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Article
Publication date: 6 September 2011

Xingxing Zu, Huaming Zhou, Xiaowei Zhu and Dongqing Yao

The purpose of this study is to investigate the underlying characteristics that influence quality management implementation at manufacturing companies operating in China.

Abstract

Purpose

The purpose of this study is to investigate the underlying characteristics that influence quality management implementation at manufacturing companies operating in China.

Design/methodology/approach

The data of this study were based on 199 manufacturing companies collected from a cross‐sectional survey in China. The cultural profiles of these companies were identified through cluster analysis. Multivariate analysis of variance was conducted to identify the effects of operating characteristics and cultural profile on the implementation level of quality management practices.

Findings

The results show that in general, there is no significant difference in implementing quality management practices among companies of different operating characteristics in terms of company size, industry, ownership, and production process. This study reveals that cultural profile is a distinguishing factor to explain the difference in quality management implementation among the companies.

Originality/value

As China is becoming an important supplier of products to the global market, it is necessary to understand how product quality is controlled and managed in China. This study examines the effects of operating and cultural characteristics of companies in China on their implementation of quality management practices. The results contribute to a deeper understanding of how to build an effective quality system at companies in China.

Details

International Journal of Quality & Reliability Management, vol. 28 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 20 September 2021

Kashif Abbass, Abdul Aziz Khan Niazi, Tehmina Fiaz Qazi, Abdul Basit and Huaming Song

The study aims to investigate the barriers in implementing social distancing at the workplace as an aftermath of the COVID-19 pandemic period.

Abstract

Purpose

The study aims to investigate the barriers in implementing social distancing at the workplace as an aftermath of the COVID-19 pandemic period.

Design/methodology/approach

Study design consists of a review of literature, data collection and analysis. It encompasses identification, verification and analysis of the relationships among the barriers. Data have been collected from a panel of experts on matrix-type questionnaires from workplaces. Interpretive structural modeling (ISM) augmented with “Matrice d' Impacts Croise's Multiplication Appliquée a UN Classement (Cross Impact Matrix Multiplication Applied to Classification)” (MICMAC) for structural analysis.

Findings

The literature has identified twenty major barriers to implementing social distancing at the workplace. The research findings reveal/show that the barrier “matter of disrespect” occupies the bottom level in the ISM model. Therefore, it is the most critical barrier; whereas, employees with disabilities and “herding culture” are crucial as they occupy the next lowest level, therefore, are crucial. Moreover, there are ten barriers positioned in the middle of the model having moderate-severe effects, and seven falls on the top level of the model having relatively less severe effects. Results of MICMAC affirm and avow the results of ISM.

Research limitations/implications

The study will have profound theoretical and practical implications for stakeholders since it provides lot of new useful and valuable information, gives relational insights and determines priorities subject to usual limitations of survey research.

Originality/value

It is an original attempt to make some sense of practicability of social distancing for stakeholders including policymakers, frontline health workers and public at large.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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Article
Publication date: 8 May 2017

Kening Liu and Huaming Song

This paper focuses on how the producer inspires his cooperative research partner to reduce carbon emission, by developing a menu of incentive contracts both in research…

Abstract

Purpose

This paper focuses on how the producer inspires his cooperative research partner to reduce carbon emission, by developing a menu of incentive contracts both in research and development (R&D) stage and recycling stage.

Design/methodology/approach

The proposed mechanism combines the researcher with the producer in a two-staged closed-loop system. Based on the concept that the producer takes the environmental responsibility, this paper designs a dynamically updating contract for the producer to encourage low-carbon efforts. Meanwhile, the producer offers a menu of contracts against the asymmetric information, that is, the R&D partner owns private information on his low-carbon R&D capability. According to incentive mechanism, the researcher decides whether to tell the truth and how much effort she would exert in R&D and recycling stages.

Findings

Discriminating between different types of researchers hurts the producer’s profit. But the updated screening contract can inspire researchers to tell the truth and is beneficial in reducing carbon emissions in the two stages. The results give the optimal solutions of the incentive mechanism. The low-type researcher only obtains reservation profit, whereas the high-type is given more to induce the information.

Originality/value

This paper proposes a strategy of updating the contract factors for avoiding adverse selection and moral hazard. Considering the environmental responsibility of waste products, the producer would like to encourage low-carbon designs among the R&D partners in a closed-loop supply chain.

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Article
Publication date: 31 May 2021

Lijie Zhou and Fei Xue

This paper aims to examine the effects of visual themes and view perspectives on users’ visual attention to brand posts on Instagram. The impact of visual attention on…

Abstract

Purpose

This paper aims to examine the effects of visual themes and view perspectives on users’ visual attention to brand posts on Instagram. The impact of visual attention on brand attitude and recognition is also explored.

Design/methodology/approach

The authors conducted a 4 (visual themes: customer-centric, employee-centric, product-centric and symbolic visuals) × 2 (view perspectives: first-person view vs third-person view) between-subject factorial eye-tracking experiment to explore their effects on viewers’ visual attention (fixation frequency and fixation duration), attitude toward the brand and brand recognition.

Findings

Results showed that, under a first-person view, participants spent the longest time viewing customer-centric images and paid the most attention to product-centric and customer-centric images. For images in the third-person view, product-centric images received the longest fixation duration and highest fixation frequency. Customer-centric image and product-centric image generated significantly higher amount of fixation duration and fixation frequency than the symbolic image, regardless of view perspective. Brand recognition was positively influenced by fixation frequency but not by fixation duration.

Originality/value

This study is an extended application of Aaker’s (1996) brand identity planning model in visual branding on Instagram. As the findings indicated, the effective use of visual strategies could lead to more positive responses toward the brand. By understanding how optical elements stimulate visual branding processing, marketing professionals will be able to improve information designing skills in visual-based social media platforms (such as Instagram).

Details

Journal of Research in Interactive Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7122

Keywords

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Article
Publication date: 25 January 2013

Sifeng Liu, Yingjie Yang, Ying Cao and Naiming Xie

The purpose of this paper is to review systematically the research of grey relation analysis (GRA) models.

Abstract

Purpose

The purpose of this paper is to review systematically the research of grey relation analysis (GRA) models.

Design/methodology/approach

Three different approaches, the springboard to build a GRA model, the angle of view in modelling, and the dimension of objects, are analysed, respectively.

Findings

The GRA models developed from the models based on relation coefficients of each point in the sequences in early days to the generalized GRA models based on integral or overall perspective. It evolved from the GRA models which measure similarity based on nearness, into the models which consider similarity and nearness, respectively. The objects of the research advanced from the analysis of relationship among curves to that among curved surfaces, and further to the analysis of relationship in three‐dimensional space and even the relationship among super surfaces in n‐dimensional space.

Originality/value

The further research on GRA models is proposed. One is about the property of GRA model. An in‐depth knowledge about the properties of GRA model will help people to understand its function, applicable area and requirements for modelling. The other one is about the extension of research object system. The object to be analysed should be extended from the common sequence of real numbers to grey numbers, vectors, matrices, and even multi‐dimensional matrices, etc.

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Article
Publication date: 4 February 2014

Chan-Jane Lin, Hsiao-Lun Lin and Ai-Ru Yen

This study aims to examine whether China's unique dual audit policy affects one specific aspect of audit quality: auditor conservatism. In China, listed companies issuing…

Abstract

Purpose

This study aims to examine whether China's unique dual audit policy affects one specific aspect of audit quality: auditor conservatism. In China, listed companies issuing B/H-shares in addition to A-shares must release two financial reports – one based on Chinese accounting standards and the other based on international accounting standards (ISA). The China Securities Regulatory Commission (CSRC) further requires that the financial reports following Chinese accounting standards should be audited by a domestic CPA firm, and the financial reports following ISA should be audited by an approved overseas CPA firm. This study investigates whether the dual audit requirement induces more auditor conservatism.

Design/methodology/approach

Based on a sample of 7,046 firm-year observations that issue A-shares from 2001 to 2006, the authors empirically test whether the dual audit requirement induces more auditor conservatism, measured by the level of discretionary accruals.

Findings

The authors find the dual audit requirement significantly restricts the use of income-increasing discretionary accruals but not income-decreasing discretionary accruals. Moreover, financial reporting becomes most conservative when two auditors are from two un-affiliated audit firms. Nevertheless, the difference-in-difference analysis fails to show a significant decrease in auditor conservatism after the revocation of the dual audit rule for the treatment group with dual audit before but no dual audit after 2007 comparing to the control group that experience no change in 2007.

Originality/value

First, the previous studies examine issues regarding the effects of supervision pressure through experimental setting. The authors extend the literature by examining empirically the impact of perceived peer pressure on auditor conservatism. Second, the findings from China regarding the effect of the dual audit system on auditor conservatism serve as a reference for other emerging markets that have not yet established sound audit systems.

Details

Review of Accounting and Finance, vol. 13 no. 1
Type: Research Article
ISSN: 1475-7702

Keywords

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Article
Publication date: 29 January 2021

Changli Feng, Lin Jiang, Ruize Ma and Chao Bai

The purpose of this paper is to analyze the available literature on the relationship between servitization strategy and firm performance, which identifies the main streams…

Abstract

Purpose

The purpose of this paper is to analyze the available literature on the relationship between servitization strategy and firm performance, which identifies the main streams and theoretical foundations of research and provides guidelines for future research in this area.

Design/methodology/approach

The paper discusses the relationship between servitization strategy and manufacturing firm performance by gathering and analyzing existing research published between 1988 and 2019 through bibliometric analysis and content analysis, and then unpacking the processes and impacts servitization has on firm performance.

Findings

This paper analyzes the evolution of the concept and servitization strategy of manufacturing organizations, and the relationship between servitization strategy and manufacturing company performance. Then, the authors establish an integrated theoretical framework aimed at conveying the factors and providing a practical reference.

Practical implications

The paper establishes an integrated theoretical framework on servitization and firm performance. The results of the systematic analysis of the literature can be used to inform managers about implementing servitization. Managers need to measure the benefits of servitization from two aspects: financial performance and non-financial performance. And managers need to consider some internal and external influencing factors to achieve a strategic–environmental–organizational fit that will bring better benefits to the firm.

Originality/value

The paper contributes to the existing research in three different ways. First, the study perfects the gap of research on the range of all of the factors within the relationship between servitization strategy and manufacturing company performance. Second, the study demonstrates a clear indication of how existing studies’ differences influence the research outcomes. Third, this paper proposes research problems and future research directions.

Details

Journal of Business & Industrial Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0885-8624

Keywords

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Article
Publication date: 1 June 2015

I Gede Mahatma Yuda Bakti and Sik Sumaedi

– The purpose of this paper is to test a model of service quality of public land transport services, especially paratransit services.

Abstract

Purpose

The purpose of this paper is to test a model of service quality of public land transport services, especially paratransit services.

Design/methodology/approach

This study used quantitative approach. Data were collected through a survey method using questionnaire. The respondents of the study are 880 passengers of paratransit services in Indonesia. Exploratory factor analysis and confirmatory factor analysis were performed in order to identify the dimensions of service quality and test the convergent and discriminant validity of the dimensions. Cronbach’s α analysis was carried out to test the reliability of the dimensions. In addition, criterion-based validity and the stability of the service quality model were also tested.

Findings

A model of service quality of public land transport, namely P-TRANSQUAL, was tested. P-TRANSQUAL consists of four dimensions, which are comfort, tangible, personnel, and reliability. The model has been proven to have good validity, reliability, and stability for measuring service quality of paratransit services in Indonesia.

Research limitations/implications

This research was carried out in a single developing country, namely Indonesia. Hence, the stability of the model needs to be tested in different cultures.

Practical implications

Public transport managers can use P-TRANSQUAL to monitor, measure, and improve the service quality of the public transport they manage.

Originality/value

This paper has tested a new model of service quality for public transport services, especially paratransit services.

Details

International Journal of Quality & Reliability Management, vol. 32 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

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