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Regarding the contribution of Australian small-size housing in the enhancement of total energy consumption of the country and the roles of the occupants’ preferences in successful implementation of action plans, the purpose of this study is to identify the Australian occupants’ collaborative image of housing energy efficiency. The two main objectives are, therefore, to address the main energy-related housing physical factors that have the potential in representing the housing image of Australian occupants and to explain the causal factors that make the physical factors critical to their energy efficiency perception.

This study has been developed through a qualitative approach. Given that the images encompass a wide range of information expressing human perceptions, an online photo-based qualitative survey was developed based on previous research works. The survey includes respondents’ demographic profiles and the evaluation of images, asking for their perception of overall housing energy efficiency, the impacts of building envelope physical attributes on the energy efficiency of the houses and the reasons behind the selection of different attributes.

This study has developed a set of attribute-based factors, explaining occupants’ collective perception of energy efficient small-size housing of Brisbane in the area of exterior aspects of the buildings. Specifically, the collaborative image of small-size housing of Brisbane is about the thermal performance of the buildings provided through passive climatic principles by using more efficient envelope features, e.g. material, colour, transparency, texture, openings, balconies and shadowing devices, while ignoring the impacts of architectural composition principles along neighbourhood quality. The key attributes in assessing the small-housing energy efficiency are ventilation, thermal performance and shadowing. The housing images in old traditional architectural style with rural face, built by stone, brick and concrete in high dense vegetation were evaluated to be more energy efficient than those with modern architecture, built by large glass panel and metal cladding with light or no vegetation.

The main limitation of the paper is related to the nature of an image-based survey, which leads to ignoring some aspects of real spaces such as odour, temperature and noise.

This research has the potential for developing a practical methodology for assessing housing-resident fit using computer-based methodology and neural networks.

This research has the potential for developing a methodology, assisting the end users in meeting their desires and motivations by helping them in assessing how a housing unit fits with their expectations and preferences.

This research provides a reliable conceptual platform for dealing with the complexity of occupants’ housing perceptions. This is achieved by establishing a collective conceptual picture of these environmental perceptions, namely, housing image, which is a platform for transferring abstract data related to human perception into measurable and quantitative scales.

The first paper, entitled “Crime and the design of residential property: exploring the theoretical background” (Property Management, Vol. 19 No. 2), has argued that “perceptions” and the “image” of housing designs remain a largely untested avenue of investigation in the design‐effects‐crime debate. Presents and discusses exploratory research into the perception of crime/deviancy, fear of crime and “defensible space”, in relation to a range of characteristic UK housing designs. This investigation concerns the perceptions of planning professionals, convicted burglars and other users and provides both qualitative and quantitative analysis of results from a series of interviews which presented slide representations of terraced, semi‐detached and detached housing designs in addition to low‐rise/walk‐up flats and high‐rise flats. Where possible, two contrasting versions of the same design were presented to probe the influence of “image” in the perception of crime and “defensible space”. The results from this exploratory investigation underpin Newman’s theory of “defensible space” in that a “hierarchy of place” appears to exist with regard to housing designs. However, the “image” of each design is perceived to be a significant contributing factor in relation to the criminogenic capacity of each design presented. Wilson and Kelling’s “Broken Windows” theory is also supported by these research findings.

The inadequacy of regulations, the uncertainty of the quality of houses produced and the needs of users all highlight the need for a house analysis in Turkey. The goal of this study is to understand housing quality in Turkey based on the gap between expectations and existing housing stock, to identify the main housing expectations and the problematic issues in the current housing situation.

The authors designed a survey using the quality indicators of several well-known housing quality assessment tools to reveal residents' housing preferences and current housing situation in Turkey. The authors analyzed the survey results to identify the gap between housing preferences and existing conditions to reveal the housing quality of Turkish housing.

Overall results show that residents in Turkey, regardless of their demographics, want and need better houses. It was determined that physical conditions, safety, aesthetics and accessibility are the issues for which the expectations of the participants are high and the lack of which is most felt.

This paper reveals the residents' perspective on housing and their housing quality. It emphasizes the need for more research on housing quality, the need for updated regulation and necessity of a housing quality assessment tool in Turkey.

This paper aims to identify the factors that foster an interest in opera and Opera Houses as a specific form of cultural capital and how the Opera House tourist constructs images of destinations from the cognitive, affective and conative dimensions.

A social constructivist methodology was adopted, and data was captured through online qualitative questionnaires from 226 Opera House tourists using a simple random sampling approach. These enquired about the development of their interest in opera and Opera Houses and the influence this exerts on their destination image formation process.

This form of cultural capital is mainly developed by exposure to art forms through family, social and further reference groups. Opera Houses project cognitive images of cosmopolitanism, affective images of social belonging and conative images of further opportunities to experience culture and leisure fostering destination loyalty and place attachment.

Productions of both opera and ballet are staged at Opera Houses, opening avenues for further research on either the opera or ballet tourist markets specifically using case studies across the ample spectrum of Opera Houses around the world.

In addition to the visual appeal and quality of cultural produce, tourism practitioners can use an Opera House’s projected affective images of social cohesion and togetherness to attract the Opera House tourist market. Opera Houses enrich a destination’s visual and cultural landscapes, cementing the need to preserve and promote their contributions to the destination’s cultural identity.

This study highlights the need for cultural policy and audience development strategies that cultivate this type of cultural capital resulting in demand for and supply of cultural products that in turn stimulate the development of this niche cultural tourism market segment.

To the best of author’s knowledge, this is the first study that has approached the Opera House tourist from the destination image formation context.

Frank Lloyd Wright's famous house Fallingwater has been the subject of enduring scholarly debate centred on the allegedly clear parallels between its form and that of its surrounding natural setting. Despite these claims being repeated many times, no quantitative approach has ever been used to test this argument. In response, this paper uses a quantitative method, fractal analysis, to measure the relationship between the architecture of Fallingwater and of its natural surroundings.

Using fractal dimension analysis, a computational method that mathematically measures the characteristic visual complexity of an object, this paper mathematically measures and tests the similarity between the visual properties of Fallingwater and its natural setting. Twenty analogues of the natural surroundings of Fallingwater are measured and the results compared to those developed for the properties of eight views of the house.

Although individual results suggest various levels of visual similarity or difference, the complete set of results do not support the claim that the form of Frank Lloyd Wright's Fallingwater exhibits clear visual similarities to the surrounding landscape.

In addition to testing a prominent theory about Wright's building for the first time, the paper demonstrates a rare application of fractal analysis to interpreting relations between architecture and nature.

The TULIP (The University Licensing Project) data were integrated into the Carnegie Mellon Library Information System (LIS) in 1994. The bibliographic data were released to campus in April and the image data in June. All electronic library information resourc‐es—bibliographic, ASCII full text, image full text, and selected Telnet sessions—are available through the LIS user interface. This provides the user with “one‐stop shopping,” a longstanding goal of the LIS/Mercury project at Carnegie Mellon.

The purpose of the paper is to describe the attempt of a family champagne house to redefine its business organization as a family in a large family of families. This choice involves defining their activities as entrepreneuring in a specific time and space that all actors experience as their sensible reality. To describe the whole process, the authors call this ensemble a “chronotope,” including the same space and time as part of a common story. The authors assess this narrative strategy in reference to both past conflict in the champagne business and to the present crisis caused by the pandemic in addition to a series of social, economic and environmental changes in the environment.

The design of the paper corresponds to the case of a champagne family house in its environment with a longitudinal, processual approach of the family business venture before and especially after its sale and buyback by the family. The authors use Bakhtin to insist on the fictional nature of the account of most events as most protagonists adopt different perspectives. The Taittinger family, at the head of the trade house, creates a story that fits in all these perspectives and makes sense to overcome key issues in the business.

Our findings illustrate the role of the chronotope as a way to broaden the scope of inter- and intra-family relations. This concept also shows the importance of shared experiences, stories and crafted practices to sustain collective work and the meaning associated with the result of this work, in this case, champagne wine. The authors also show the different styles of chronotopes and their role in binding together actors in relation to the transformation of their activities.

The research limitations are of two kinds. The first limitation comes from the choice to focus on the Taittinger family house, as it tends to focus the analysis on their point of view. The second limitation is due to the persistence of the pandemic situation that makes it difficult to test the chronotope idea as it is quite recent. Because of the current pandemic, it is complicated to anticipate what the future could look like and therefore, to imagine the future dimension of the chronotope. To overcome this limit, the authors suggest different scenario that leaves open different possibilities.

The practical implications of this paper could be to see how family business entrepreneurs may benefit from designing their strategy as a rich personal fiction in reference to a chronotope instead of referring to storytelling, communication and brand management or even competition strictly speaking. In turbulent times and to face grand challenges, long-term collaborations require stronger ties and imagination without leaving out emotions. Yet the entrepreneurs may become a victim of their own fictions if stakeholders perceive contradictions or if they were to dislike the new episodes the family invents.

The social implications of this case study show the role of business relations built on fiction reflecting strong ties and shared processes such as entrepreneuring in the world of heritage goods where sustainability and endurance matter. This perspective insists on a shared story and it contrasts with more discontinued approaches based on disruptive innovation, opportunism and competitiveness in turbulent times. The chronotope does not ineluctably evolve in different ways, making actors’ perspective shrink, expand or exile. Family entrepreneuring may actively influence this transformation and they may also be framed by it.

The originality of the paper comes from the description of a family business in its environment as a chronotope. Reflecting how related actors in a business field like champagne co-construct a representation, the authors looked for a concept that would accurately reflect this vision, researchers chose the concept of “chronotope,” borrowing from narrative approaches. This approach is transdisciplinary. It is also an attempt to bring researchers at work closer to what actors in the field experiment with and find inspiration in.

By the end of their studies, students are expected to: undergraduate level. Learning objective 1: Describe the concept of social entrepreneurship. Learning objective 2: Explain the sources and challenges of funding social entrepreneurial activities. Learning objective 3: Discuss the different strategies that social entrepreneurs may use to raise funds. Postgraduate level. Learning Objective 1: Use theory to explain the concept of social entrepreneurship. Learning objective 2: Discuss the role of social capital in facilitating resource acquisition for social entrepreneurial activities. Learning objective 3: Evaluate the current action for fundamental change and development (AFFCAD) funding model and propose strategies that may be used by a social enterprise to achieve financial sustainability when donor funding expires.

The past decade has seen the emergence of many social enterprises from disadvantaged communities in low-income countries, seeking to provide solutions to social problems, which in developed countries would normally be addressed by government sponsored welfare programmes. The social entrepreneurs behind such initiatives are typically drawn from the disadvantaged communities they serve. They are often young people committed to improving the lives of their most disadvantaged community members. Being poor themselves and located in the poorest communities, establishing their enterprise faces fundamental challenges of obtaining resources and if accessed, sustaining the flow of resources to continue and grow their enterprise. Targeting external donors and mobilizing social resources within their community is a typical route to get their enterprise off the ground, but sustaining momentum when donor funding ceases requires changes of strategy and management. How are young social entrepreneurs dealing with these challenges? The case focusses on AFFCAD, a social enterprise founded by Mohammed Kisirisa and his three friends to support poor people in Bwaise, the largest slum in Kampala city. It illustrates how, like many other similar social enterprise teams, the AFFCAD team struggled to establish itself and its continuing difficulties in trying to financially sustain its activities. The case demonstrates how the youngsters mobilised social networks and collective action to gain access to donor funding and how they are modifying this strategy as donor funding expires. From an academic perspective, a positive theory of social entrepreneurship (Santos, 2012) is applied to create an understanding of the concept of social entrepreneurship. The case uses the social capital theory to demonstrate the role played by social ties in enabling social entrepreneurs to access financial and non-financial support in a resource scarce context (Bourdieu, 1983; Coleman, 1988, 1990). The National Council for Voluntary Organisations Income Spectrum is used as a tool to develop the options available for the AFFCAD team to sustain their activities in the absence of donor support. The case provides evidence that social entrepreneurs are not limited by an initial lack of resources especially if they create productive relationships at multiple levels in the communities where they work. However, their continued success depends on the ability to reinvent themselves by identifying ways to generate revenue to achieve their social goals.

This case study is aimed at Bachelor of Entrepreneurship students, MBA, MSc. Entrepreneurship and Masters of Social Innovation students.

Teaching Notes are available for educators only.

CSS 3: Entrepreneurship.

The computer, a key technological innovation of this century, has revolutionized the management and dissemination of information. It allows people around the globe to share complex information to their mutual benefit. Increasingly, it allows people with little or no computer training to access vast databases so that they can receive customized answers quickly and easily in response to their requests.

This article concentrates on the implementation of an electronic records system at a statutory body in South Africa. Problems with the current records system as well as the criteria used to choose a new system to manage the records are discussed. It is concluded that South African enterprises should integrate records management more effectively with other information management functions in the enterprise so that records management becomes a strategic management function towards reaching a competitive advantage.