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This paper aims to map the creation and evolution of centering resonance analysis (CRA). This method was an innovative approach developed to conduct textual content analysis in a semi-automatic, theory-informed and analytically rigorous way. Nevertheless, despite its robust procedures to analyze documents and interviews, CRA is still broadly unknown and scarcely used in management research.

To track CRA’s development, the roadmapping approach was properly adapted. The traditional time-based multi-layered map format was customized to depict, graphically, the results obtained from a systematic literature review of the main CRA publications.

In total, 19 papers were reviewed, from the method’s introduction in 2002 to its last tracked methodological development. In all, 26 types of CRA analysis were identified and grouped in five categories. The most innovative procedures in each group were discussed and exemplified. Finally, a CRA methodological roadmap was presented, including a layered typology of the publications, in terms of their focus and innovativeness; the number of analysis conducted in each publication; references for further CRA development; a segmentation and description of the main publication periods; main turning points; citation-based relationships; and four possible future scenarios for CRA as a method.

This paper offers a unique and comprehensive review of CRA’s development, favoring its broader use in management research. In addition, it develops an adapted version of the roadmapping approach, customized for mapping methodological innovations over time.

The nature and purpose of the catalogue has been the focus of considerable and vigorous debate during the past decade. This article attempts to identify those topics which have been the most significant causes of the debate and discusses: the need for catalogues; users and non‐users; the nature of the bibliographic record and catalogue entry; the development of UK and LC MARC; standards, including exchange formats, the development of the ISBD, and the concept of UBC (Universal Bibliographic Control); the Anglo‐American Cataloguing Rules and the controversy over the implementation of AACR2; COM catalogues; subsets of the MARC record; co‐operatives, networks and resource sharing; and the development of subject access methods better suited to COM and online catalogues. The relevance of catalogue research activities at Bath University and elsewhere is highlighted.

Given that staff‐management relationships are a core concern for communication management, upward feedback is emerging as a key theme in the literature. It is, however, most often associated with upward appraisal. This study looks at upward feedback in a more general sense, and in particular at whether such feedback is critical or positive in its response to senior management decisions. One hundred and forty‐six staff within a health care organisation (HCO) were surveyed, using a depth communication audit instrument. Fifteen staff were also interviewed in detail, and six focus groups each composed of six people were also convened. The results indicated that informal upward feedback was mostly absent; that where it occurred the feedback was inaccurately positive; that senior managers were unaware of such distortions and unwilling to contemplate the possibility that they did indeed exist; that they had an exaggerated impression of how much upward feedback they received; and that they discouraged the transmission of critical feedback. The implications for the practice of communication management, the development of upward influence within organisations and general theoretical reasons for distortions in feedback processes are considered.

The National Commission on Unemployment Compensation (NCUC) represents the only full‐fledged review of unemployment insurance since the enactment of this all‐important social programme in 1935. Assuming a body of commissioners deeply versed in unemployment insurance, considering also that the commission was to have two full years and adequate funds with which to work, there was an expectation that the commission would be the most significant event in the programme's history. Now that the commission has completed its task, it is time to review the results of its work and assess its worth.

The purpose of this article is to explore the strategy of an enterprising farmer. The background problematic is that in Europe, agriculture has faced dramatic pressures for restructuring, and facilitation of the strategic skills of farmers and a stronger entrepreneurial orientation have been suggested as a possible solution for the emerging problems. We use an illustrative case to show how strategy formation and implementation may require different skills, competencies and attitudes.

A case study is used to examine the issues of strategy formation and implementation. Whilst the findings from the case may not be generalisable, our analysis provides an opportunity to conceptually reflect on the issues. These issues may have wider implications beyond the research site.

The theoretical and case study analyses reveal that the concept of entrepreneurial strategy is ambiguous. Yet, if proper care is taken to distinguish the concept from, and relate it to, the elements in which it is embedded, the notion is a useful tool for both theory and empirical investigation. By applying such a procedure, we show that the contexts of conventional farming and business diversification call for an understanding about the clearly different entrepreneurial skills and appropriate strategies and strategic implementation.

This research suggests that a major challenge for the agricultural sector is to enable farmers to develop their strategic, marketing and entrepreneurial skills. This requires economic support and greater emphasis on education and training. It is hoped that this research will assist in this challenge.

Past research indicates that increasing police arrests deters crime. However, little research exists on how restricting police arrests affects crime. The purpose of this paper is to test whether restrictions on police authority to arrest affects deterrence and crime rates.

The data consisted of crime statistics for 105 criminal suspects from a medium-sized police department in the western USA. A 2×4 mixed analysis of variance compared the suspects’ criminal activity for a four-month period before and after the arrest restrictions were imposed to ascertain how they affected deterrence and crime rates.

The restrictions on police arrests significantly increased the crime rate. Moreover, the crime rate increased the longer the restrictions on police arrest authority were in effect. In sum, the present study provides empirical support for the hypothesis that restrictions on police arrest authority decrease deterrence and increase the crime rate.

The present study suggests that restrictions on police arrest authority decreases deterrence and may significantly increase the crime rate. The restrictions may also have deleterious effects on police departments. Several states have recently imposed restrictions on police authority to arrest, and many other states are considering implementing such restrictions. Policy makers should carefully consider the results of the present study before implementing these policies.

The study fills a void in the crime literature by demonstrating that restrictions on police authority to arrest can decrease deterrence and increase the crime rate.

The purpose of this paper is to examine the nature of strategic corporate communication (SCC) activities and its impact in Indian service sector organizations.

A descriptive research design was used with data obtained from 227 executives from service sector organizations. A research instrument was constructed and measures of SCC and its impact were derived through factor analysis.

Multiple regression analysis led to formulation of new relationships among the variables (messages, medium and stakeholders) involved in SCC and its impact. For example, in crisis situations, messages related to identity and image were associated with greater communication impact than were other types of messages. Similarly communicating with primary stakeholders like employees and customers was more important than with other stakeholders. Among the different types of medium used in SCC, virtual medium and disclosures led to greater communication impact.

Communication impact due to SCC was a multi-dimensional construct comprising of three kinds of impacts: communication synergy; value representation; and organizational reliability. The relationships of messages, mediums and stakeholders with different types of SCC Impact can help practitioners design and implement effective strategies of corporate communication.

The purpose of this paper is to analyse the socio-material practices through which organisational understanding of patients is accomplished in order to prioritise calls and mobilise emergency medical services at the gateway of the healthcare system.

The methodology of this paper is an ethnographic study of the co-ordination of collective action in an emergency services control room in the Welsh NHS, with data generation and analysis informed by Translational Mobilisation Theory.

Mobilisation of emergency medical services entails the translation of callers' undifferentiated problems into response priority categories, which are used by dispatch operators to mobilise crews. A central actor in these processes is the computerised Medical Priority Dispatch System. While designed to enable non-clinically qualified call handlers to triage calls in a standardised way, the system constrains caller–call handler interaction, which negatively impacts the categorisation process. Analysis of these interactional difficulties and associated mitigation strategies highlights opportunities for intervening to support co-ordination at this healthcare boundary.

Orthodox approaches to improving interface management are founded on a conceptualisation of “patients” as immutable actors in care transfer processes. Translational Mobilisation Theory brings into view the multiple versions of the “patient” produced by healthcare systems and offers a framework for analysing the mechanisms of action necessary to create organisational understandings of patients at boundary crossings. While the ambulance control centre is a singular case, the paper illustrates the value of attending to these processes in interface organisation.

This study examined the consequences of training on organizations. With data collected from 464 U.S. law enforcement agencies, training effects were explored in terms of crime control performance and sworn officers' resignation in regression analysis. According to the findings, training did not significantly improve crime control performance and police officers tended to stay in current organizations when they received a longer training. This study also found that law enforcement agencies in large cities tended to require longer training hours for their police officers.

“Since films attract an audience of millions, the need and appetite for information about them is enormous.” So said Harold Leonard in his introduction to The Film Index published in 1941. The 1970's has produced more than enough — too much — food to satisfy that appetite. In the past five years the number of reference books, in this context defined as encyclopedias, handbooks, directories, dictionaries, indexes and bibliographies, and the astounding number of volumes on individual directors, complete histories, genre history and analysis, published screenplays, critics' anthologies, biographies of actors and actresses, film theory, film technique and production and nostalgia, that have been published is overwhelming. The problem in film scholarship is not too little material but the senseless duplication of materials that already exist and the embarrassing output of items that are poorly or haphazardly researched, or perhaps should not have been written at all.