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The purpose of this paper is to develop an integrated management structure for the identification and evaluation of Palestine’s heritage, although the unending Israeli occupation poses a huge, multi-faceted constraint. Necessarily, the approach chosen considers aptly the local culture, values, dynamics and context, assimilating the significance of a broader range of different, diverse historical and cultural resources with a variety of meanings, tangible and otherwise, across various sections of the population.

A multi-technique strategy emphasized the combination of between-technique triangulation in the implementation to enhance and improve substantially the related internal legitimacy of the investigation. A thorough exploration was executed via field investigation survey, meetings with the local communities and conservation questionnaires. Equally useful was the second method employed to gain valuable information on the transformation of conservation activities in highly diverse geological and cultural cases in the USA, France and Egypt.

This research consequently produced a much needed, important approach for the recognition, assessment and administration of Palestine’s ancient cultural assets with respect to native culture, standards, non-static aspects and boundaries.

The study assists the authorities and decision makers in developing mechanisms for the management of the cultural heritage that would stop the expansion of Israeli settlements as a form of non-violent resistance.

Since the first periods of humanity, the reflections of emerging cultures have created the living texture and architecture. The continuing accumulations from older periods transfer a history by layering at certain environments. While these environments which appear as the evidence of development and advancement present the artifacts of previous generations; they create a common language by creating a link between past, today and present. The necessity for protection and transfer of architecture which is the physical reflection of this accumulation, history and culture continuing through ages to the future generations is a clear fact. Preventing the disappearance of historical buildings which show the difference of a geography, country or city from others and create its identity is an important issue for sustainable architecture. When sustainability unites with history and tourism, it can achieve the protection, development and transfer of natural and cultural resources from one generation to the other. For this reason, in the scope of this study, Camii Cedid/St Eugenios Church (Yeni Cuma Mosque) transformed into a mosque after the conquest of the city of Trabzon, which has an important historical texture within its geography, will be examined in terms of the sustainable development it created in the region and the changes it went through

The former residences of historical figures are typical landscape elements of historic districts, which are characterised by the styles of these residences and spiritual historical figures cultures. The purpose of this paper is to determine how the former residences respond once the historical figures living there have passed.

The history of human culture and progression of urban construction – which are submerged in societal transformation – is recorded for old Beijing city. Narrative space theory is used and methods such as a content analysis, map overlay and the Geographic Information System are employed to analyse the selected 300 former residences of historical figures in old Beijing city.

The results are as follows: the political setting played a key role in the evolution process, three political narrative areas in the inner city and one cultural narrative area in the outer city form the narrative spatial structure of the former residences of historical figures, “government construction” and “resident construction” are the main reasons for the loss and destruction of narrative spaces and ordinary life is an important channel for showcasing the history of former residences. The narrative spaces of these residences carry double histories, namely, the development of human history and of city construction.

Different from former studies that focus on the preservation of the single historical building, this study explores the integral logic of historic buildings in the whole city through narrative space theory to get a combination of culture and space.

The development of tourism is emerging in some places of the world’s destinations and the problem of overtourism is an expression of the mechanisms and behaviours of entities in the public space that is a city or region. For many years, on the practical and theoretical ground, various ways of describing these phenomena have been sought. These include the theory of stakeholders that combines approaches that refer to strategic management, value-chain theory, resource-based theory, CSR concepts or those embedded in the institutional concept, game theory and the theory of property rights. The paper aims to discuss these issues.

The paper discusses the overtourism problem from the point of view of selected aspects of stakeholder theory on the example of one of the most popular cities in the world – Krakow, where for several years there has been a discussion about overtourism and the effects of this phenomenon for residents, enterprises and other stakeholders. It can be hypothesised that the stakeholder theory and co-management can be an inspiration to seek a solution to this growing problem.

The result of the discussed problems is the indication of the role of stakeholders in the appearance of the ovetourism phenomenon and the protection of activities aimed at implementing the co-management concept at the local and international level.

Here are not many research results and the empirical data describing the problem from point of view stakeholder theory connected with overtourism. It is also the problem of overlapping different approach and theories. This shows possibilities to grow of research in this field.

Stakeholders theory help to solve many problems in corporate management as well as in public institutions. It gives the possibilities to include in analysis different social groups and entities. This kind of research and approach could be used for creating of the regional policies and sustainable development. An important role to play in the process of creating co-operative structures between stakeholders has co-managerial and academic environments. They can be a place for both discussions, conducting research and a meeting place for thematic groups solving specific problems.

Overtourism is a problem concerning various areas of functioning of historical cities. They are obliged to provide and protect the cultural heritage of all humanity. The theory of stakeholders and the co-management concept create the possibility of managing the ovetourism phenomenon. They have, therefore, an important social aspect. Their goal is to cooperate and integrate activities around key social and economic problems at the local, national and international levels.

It is an adaptation and searching of methods for describing the new phenomena in tourism and cities development. It is an attempt at a holistic approach to problems related to the common space and resources owned by various stakeholders.

With specific focus on sustainable development of the built environment in Cape Coast, Ghana, the purpose of this paper is to examine practical and conceptual barriers for local planning authorities advancing international outreach programmes based on a global discourse on heritage and heritage management.

A discourse analysis was conducted on documents and programmes produced by international organisations and local planning authorities since 2000. Further qualitative data collection methods included 25 semi-structured interviews, literature and media review and on-site observations.

The study shows that the dominant global discourse on heritage management being interconnected with tourism development is adopted by local planning authorities. However, the requirements to advance initiated urban redevelopment projects are neither adapted to the economic realities nor institutional capabilities of the local planning system. Instead of adjusting specific Ghanaian notions of heritage or local forms of heritage organisations, negotiating the discourse is potentially a more sustainable approach.

The findings reveal important implications necessary to address from sustainable development perspective. The study can help practitioners to develop strategies based on local African planning contexts rather than western discourses on best practice.

This study discusses the impact of an Authorised Heritage Discourse on local planning of the built environment, and the need to rescale and broaden the scope of such discourses to other levels than the dominating national/global.

What kinds of online cultural heritage exhibitions are now available on the internet? How far have these cultural heritage institutions voyaged in terms of harnessing the power of information and communication technology and the interactivity of multimedia systems to exhibit cultural heritage resources? This study aims to highlight the major initiatives and developments across libraries, archives and museums, and to provide an overview of the characteristics and features of current major initiatives – specifically of the objectives and purposes of the exhibitions, their contents, the available information retrieval (search and browse facilities) and interactive features. Design/methodology/approach – Reports the findings of a personal investigation of 15 online exhibitions, conducted between February and June 2004. Findings – A number of key characteristics of the information retrieval features of the surveyed online exhibition sites are identified. Research limitations/implications – This is by no means a comprehensive or all‐inclusive survey of all relevant initiatives. It is meant to be an exploratory study of the current landscape and architecture of major cultural heritage online exhibitions available on the web. Changes in the online exhibitions after June 2004 are not reflected in this paper.

Based on the findings of this survey, major areas of research that would improve the features of online exhibition systems are indicated.

The study explores the possibility of developing a valid scale for integrated management of heritage sites to bring a holistic approach to heritage properties' conservation practices.

The study followed the exploratory sequential method. An in-depth interview was adopted for exploring indicators, and a questionnaire survey was administered for descriptive analysis.

Cultural resources conservation strategies have been analyzed from a tourist, local communities and stakeholder's perspective with local-specific indicators. The study indicates that a multi-dimensional approach that integrates tourists, local communities and other stakeholders-based indicators can be developed at the destination level for the integrated management of heritage properties. Tourist-centric, local community-specific and stakeholder-oriented approaches could act as catalysts for more pragmatic conservation practices in the local areas based on the site-specific indicators.

The study is limited to lesser-known heritage sites located in the southern provincial states of India. The technical conservation strategies on the structure and architecture are not part of the study. Theoretical implications on the study of this kind can contribute to the literature as it throws light on future studies seeking local-centric conservation and management practices of heritage sites hitherto less explored in the domain of conservation science. The scale provides insight into the appropriate form of intervention that the local communities, tourists and other stakeholders can do at the heritage sites, hence the possibility of garnering the attention of other discipline strivings towards the conservation of heritage sites and to apply along with other relevant variables. It is expected that the study might expedite the knowledge accumulation in conservation science.

The scale can be used in a similar context for the integrated management of heritage sites. The study can assist the policymakers and planners in seeking the support of stakeholders, local communities and tourists for the implementation of heritage conservation and management programs. Such a local-centric management strategy promoting responsible consumption and production could contribute to SDG 12. Further, the study can also contribute towards SDG 11.4, which calls for strengthening the effort to protect and safeguard cultural and natural heritage. This scale can be a tool for destination management organizations (DMOs) to understand the level of intervention of local communities, tourists and other stakeholders at the heritage site.

The integrated management approach of heritage conservation immensely helps the lesser-known heritage sites the world over as such structures are out of the focal point of government funding and other conservation efforts. The synergy of the integrated approach could protect lesser-known unfunded heritage sites, and thereby, the cultural reflections of the community concerned can be made available for future visitors’ consumption.

The study attempted to understand the conservation approaches for lesser-known heritage sites with the support of both demand and supply-side stakeholders. Such a collaborative approach is the first of this kind in the conservation of heritage sites in India.

Iran, home to 22 World Heritage Sites in 2017, is blessed with an abundance of breathtaking scenery and a multitude of historic environments for tourists to enjoy. This exploratory chapter investigates tourists’ perceptions about the nature of heritage tourism in Iran, using the five most important cultural attractions as a starting point. A total of 25 photos and 60 reviews constitute the sample. The data were content-analyzed using a deductive and inductive procedure. The results show the relevance of sensory perceptions as a way of creating a bond with cultural heritage that should be considered in the future when defining a brand for Iran as a destination.

One Commune One Product (OCOP) program, a rural economic development program in Vietnam, aims to empower local communities for sustainable social and economic welfare development, protect the environment and preserve tradition. This study aims to employ this program associated with tourism to support small family businesses in rural areas cost-effectively.

This study used the geographic location mapping method to design tourist routes that connect tourism resources with OCOP producers. A stakeholder approach was employed to identify suggested practical works that need to be implemented while developing this tourism initiative.

Four rural districts of Bac Giang Province, a northern province in Vietnam known as the place of various indigenous people live and traditional craft villages. Many cultural and historical tourist sites have been chosen as sample areas for this study. By using Google map, based on the Bac Giang Tourist Map and a list of recognized OCOP products in Bac Giang Province, main tourist sites (16 locations) and small family businesses (known as cooperatives and households) that have OCOP products (17 places) in the four districts have been identified. Four notable tourist routes have been formed to propose four thematic tours (two 1-day tours and two 2 days-1 night homestay tours). Suggestions for related stakeholders to ensure the sustainability of this initiative are provided.

This study is supposed to be a model of promoting small family businesses through OCOP programs and tourism activities in a sustainable way in Vietnam. The outcome of this study is in line with the stakeholder theory emphasizing the systematic connection of various stakeholders such as employees, suppliers, local communities, government agencies and others towards complex business sustainability. The results of the study cannot conclude the small family businesses in Vietnam because it adopts geographic location mapping alone. Moreover, this study focused on OCOP programs only. Future research can use other methods of primary data collection, especially from tourists' perspectives. Data triangulation can be done to explore and verify the tourist routes that have been formed according to the four thematic tours proposed. Future research could also compare hotels managed by family businesses with non-family businesses.

This study is supposed to be a model of promoting small family businesses through OCOP programs and tourism activities in a sustainable way in Vietnam.

This paper aims to analyse online reviews to explore the experiences of tourists related to cultural attractions. Furthermore, the study identifies similarities and differences between cultural attractions and identifies tourists’ preferences.

Content analysis and principal component analysis are applied to 12.592 online reviews, in Italian, posted on TripAdvisor by tourists who visited 58 cultural attractions of Naples (Italy) between 2011 and 2014.

Findings reveal five critical components of tourists’ experience related to cultural attractions: wonder, authenticity, relaxation, discovery and knowledge. Findings show that tourists can interpret cultural attractions in different ways.

This study makes advancements on the relationships between tourists’ experience and cultural attractions. Research limitations are related to the geographical context and to the database, which presents a strong standardisation of evaluations, almost never negative. Furthermore, the analysis is limited to online reviews written in Italian language. Future studies will be dedicated to explore reviews in other languages and on other cultural destinations.

The study draws managerial implications at local and general level. Locally, findings provide suggestions and practical implications to support the tourism policies and marketing of Naples. At general level, the paper provides implications for destination manager organisations and policy makers to strengthen the attractiveness of cultural attractions, develop destination marketing strategies and offer more satisfying cultural experiences.

This is one of the first studies that uses online reviews to explore the experiences of tourists who visit cultural attractions.