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Article
Publication date: 27 May 2022

Iqbal Mehmood, Keith Macky and Mark Le Fevre

The purpose of this paper is to examine perceptions of organisational politics (POP) as a mediator of the relationship between high-involvement work practices (HIWPs) and employee…

Abstract

Purpose

The purpose of this paper is to examine perceptions of organisational politics (POP) as a mediator of the relationship between high-involvement work practices (HIWPs) and employee outcomes (trust in employer and employee engagement).

Design/methodology/approach

Using a longitudinal time-lagged quantitative survey design, data were collected in two waves (n = 1,554, time 1, and n = 970, time 2). Direct and indirect (mediation) effects were tested through structural equation modelling (SEM) in AMOS.

Findings

The results of SEM suggest that HIWPs are positively associated with trust in the employer and employee engagement and negatively associated with POP. The data supported a partial mediation model in which POP mediated the relationship between HIWPs and both trust in the employer and employee engagement levels.

Practical implications

HIWPs reduce employees’ perceptions of the degree to which their work environment is politicised, enhance employee engagement and develop a more trusting relationship between employee and employer.

Originality/value

Perceptions that workplace environments are characterised by political behaviours are ubiquitous and a large body of research has highlighted their detrimental effects on both employees and employers. This is the first study that has examined the potential of HIWPs in reducing such perceptions, which in turn, can foster employee engagement and enhance trust in the employer. Longitudinal studies of the effect HIWPs have on employee perceptions and attitudes are also still scarce.

Article
Publication date: 29 May 2023

Md Shamirul Islam, Muslim Amin, Feranita Feranita and Osman M. Karatepe

This study aims to propose and examine a research model where work engagement mediates the impacts of high-involvement work practices (HIWPs) on bank employees' turnover…

Abstract

Purpose

This study aims to propose and examine a research model where work engagement mediates the impacts of high-involvement work practices (HIWPs) on bank employees' turnover intentions. Specifically, the paper assesses: (a) the effects of empowerment, information sharing, rewards and training on work engagement and turnover intention, (b) work engagement as a mediator of the effects of these HIWPs on turnover intention (c) and functional competence as a moderator of the effects of these HIWPs on work engagement.

Design/methodology/approach

An online survey was employed to gather data from 343 employees working in commercial banks in Bangladesh. The authors applied partial least squares structural equation modeling to assess the aforesaid linkages.

Findings

Empowerment and information sharing increase bank employees' work engagement, while training and rewards reduce their proclivity to leave. Work engagement partly mediates the relationships of empowerment and information sharing to turnover intention. Functional competence moderates the relationship between three HIWPs (empowerment, information sharing and rewards) on work engagement.

Originality/value

The paper examines the association between HIWPs and turnover intention, which has been subjected to little empirical inquiry among bank employees during a crisis (e.g. Covid-19 pandemic). The paper provides new insights into the underlying mechanism linking HIWPs and turnover intention and highlights the moderating effect of functional competence. Additionally, the study offers new knowledge on the impact of the pandemic on bank employees' HIWPs. Finally, this paper used data gathered from bank employees in Bangladesh, which is an underrepresented Asian country in the extant service research.

Details

International Journal of Bank Marketing, vol. 41 no. 6
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 30 September 2021

Gul Afshan, Muhammad Kashif, Firdous Khanum, Mansoor Ahmed Khuhro and Umair Akram

Based on the conservation of resources theory, this study aims to investigate high involvement work practices (HIWP) as an antecedent to burnout with a mediating role of perceived…

1114

Abstract

Purpose

Based on the conservation of resources theory, this study aims to investigate high involvement work practices (HIWP) as an antecedent to burnout with a mediating role of perceived work–family (WF) imbalance. Moreover, this study examines whether humble leadership moderates the relationship between HIWP and WF imbalance.

Design/methodology/approach

Using a time-lagged survey approach, data are collected from 200 employees working in the Indian services sector organizations.

Findings

The findings demonstrate that HIWP has a direct negative effect on burnout and an indirect effect via WF imbalance. Also, humble leadership moderates the relationship between HIWP and WF imbalance.

Originality/value

By studying the pessimistic view of HIWP in the Indian context, this study contributes to the scant studies available on its effect on burnout in collectivistic societies. Furthermore, humble leadership's moderating role in the relationship between HIWP and WF imbalance is unique to this study.

Details

Journal of Management Development, vol. 40 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 15 March 2011

Mohamed Behery

The aim of the current study is to examine the impact of high involvement work practices (HIWPs) upon trust and commitment in a non‐Western cultural context, namely the UAE.

1765

Abstract

Purpose

The aim of the current study is to examine the impact of high involvement work practices (HIWPs) upon trust and commitment in a non‐Western cultural context, namely the UAE.

Design/methodology/approach

Quantitative, empirical data for the study were collected using self‐administered questionnaires with 600 participants from different service organizations in the UAE. Respondents were asked to provide their perceptions of a range of practices and their impact on trust and commitment.

Findings

The analyses support a model in which a collection of HIWPs positively influenced trust and commitment. In addition, work status and citizenship were used as control variables and played a partially significant role in explaining the effect of those practices on the outcomes.

Research limitations/implications

The findings imply that managers should realize that implementing high involvement policies, and benefiting from them, is not as simple as instituting a single practice. What is required is an organizational culture that cultivates HIWPs.

Originality/value

Since little is known about the process by which UAE organizations promote the HIWPs, this article is the first to examine these issues in a non‐Western setting. Consequently, it contributes to the literature by examining whether the empirical results found in Western environments can be extended to non‐Western contexts.

Details

International Journal of Commerce and Management, vol. 21 no. 1
Type: Research Article
ISSN: 1056-9219

Keywords

Article
Publication date: 21 January 2022

Zhining Wang, Tao Cui, Shaohan Cai and Shuang Ren

Based on social information processing (SIP) theory, this study explores the cross-level effect of high-involvement work practices (HIWPs) on employee innovative behavior by…

1199

Abstract

Purpose

Based on social information processing (SIP) theory, this study explores the cross-level effect of high-involvement work practices (HIWPs) on employee innovative behavior by studying the mediating role of self-reflection/rumination and the moderating role of transactive memory system (TMS).

Design/methodology/approach

This study collects data from 452 employees and their direct supervisors in 94 work units, and tests a cross-level moderated mediation model using multilevel path analysis.

Findings

The results suggest that HIWPs significantly contribute to employee innovative behavior. Both self-reflection and self-rumination mediate the above relationship. TMS not only positively moderates the relationship between HIWPs and self-reflection, but also reinforces the linkage of HIWPs. →self-reflection→employee innovative behavior. Furthermore, TMS negatively moderates the relationship between HIWPs and self-rumination, and attenuates the mediating effect of self-rumination.

Practical implications

The study suggests that enterprises should invest more in promoting HIWPs and TMS in the workplace. Furthermore, managers should provide employees training programs to enhance their self-reflection, as well as lower self-rumination, in order to facilitate employee innovative behavior.

Originality/value

This research identifies self-reflection and self-rumination as key mediators that link HIWPs to employee innovative behavior and reveals the moderating role of TMS in the process.

Details

International Journal of Manpower, vol. 43 no. 5
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 19 October 2010

PohLean Chuah, Wai Peng Wong, T. Ramayah and M. Jantan

This paper aims to examine the relationships among supplier management practices, organizational context and supplier performance. The contexts selected for supplier management…

3636

Abstract

Purpose

This paper aims to examine the relationships among supplier management practices, organizational context and supplier performance. The contexts selected for supplier management practices are economics transactional practices and high involvement work practices (HIWP); while power asymmetry and competition intensity are considered within the organizational context.

Design/methodology/approach

A questionnaire survey was conducted on a multinational semiconductor company. A two‐phase statistical analysis, which comprised phase one (reliability and factor analysis), and phase two (hierarchical multiple regression analysis), was used to analyze the data.

Findings

The study provides empirical evidence to support the conceptual and prescriptive statements in the literature regarding the impact of supplier management practices and the dynamics between organizational context and supplier management towards supplier performance. The results show that high involvement work practices (HIWP) mediate the impact of competition intensity on suppliers' quality performance and partially mediate the effect of competition intensity on suppliers' flexibility. The limitation of this study is that it does not use longitudinal data, which would be more useful to examine changes in variables that affect performance; nevertheless, as this study was conducted in‐house, it was able to control the extraneous factors.

Originality/value

The study provides important insights for managers to understand the disposition of the firm to better leverage organizational context by exploiting relationships with suppliers. The paper has extended organizational theory and marketing theory into a supply chain context. Moreover, it is among the first empirical work that specifically investigates the relationship between organizational context and supplier management practices; thus the paper fills an important gap in the supply chain literature.

Details

Journal of Enterprise Information Management, vol. 23 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 1 October 2003

Frederick Guy

High involvement work practices (HIWPs) may empower employees to do their jobs better, and also empower them at the bargaining table. This paper considers whether non‐universal…

3823

Abstract

High involvement work practices (HIWPs) may empower employees to do their jobs better, and also empower them at the bargaining table. This paper considers whether non‐universal adoption of productivity‐enhancing work practices may, at least in part, be explained by this dual nature of empowerment. It examines the case of a customer service programme in the Northern California division of Safeway stores, its affect on the outcome of a strike against Safeway, and the subsequent pattern of adoption (and non‐adoption) of similar programmes among Safeway's competitors. It concludes that the dual nature of empowerment can help explain the apparent paradox posed by empirical studies; that although HIWPs improve the performance of all sorts of organisations, most organisations do not adopt HIWPs.

Details

Employee Relations, vol. 25 no. 5
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 27 February 2023

Joather Alwali

This study determines the effects of high-involvement work practices (HIWPs) and servant leadership (SL) on job crafting (JC). It also investigates the effect of JC on innovative…

Abstract

Purpose

This study determines the effects of high-involvement work practices (HIWPs) and servant leadership (SL) on job crafting (JC). It also investigates the effect of JC on innovative work behavior (IWB). It further examines the mediating role of JC in the relationship between HIWPs and IWB, as well as between SL and IWB based on self-determination theory and conservation of resources theory.

Design/methodology/approach

Data were collected in two waves with a one-week interval (Time 1 and Time 2) from 138 nurses from seven public hospitals in Baghdad through survey design. The data analysis was done through structural equation modeling using smart partial least squares.

Findings

This study reveals that HIWPs and SL have significant effects on JC, while JC has a significant relationship with IWB. It also shows that JC has a significant mediating role in the relationship between HIWPs and IWB. Finally, the relationship between SL and IWB is significantly mediated by JC.

Originality/value

This study contributes to the extant literature by revealing the direct effects of JC on IWB. It further unveils the mediating effect of JC on the nexus between HIWPs and IWB, as well as between SL and IWB. This mediating effect has been overlooked in the empirical literature.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 11 no. 4
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 6 December 2023

Emre Burak Ekmekcioglu, Hamidah Nabawanuka, Yussif Mohammed Alhassan, John Yaw Akparep and Cansu Ergenç

This paper aims to examine how organizational practices such as climate for conflict management (CCM) and high involvement work practices (HIWPs) reduce the negative consequences…

Abstract

Purpose

This paper aims to examine how organizational practices such as climate for conflict management (CCM) and high involvement work practices (HIWPs) reduce the negative consequences of workplace bullying (WPB) on work-related depression (WRD).

Design/methodology/approach

Data were collected from 468 full-time employees working in the financial sector in Türkiye by applying a student-recruited sampling strategy. The aforesaid relationships were assessed using SPSS AMOS 29.

Findings

The results indicated that WPB leads to WRD; however, this effect is alleviated by employee perceptions of strong CCM and the administration of HIWPs in workplace settings.

Research limitations/implications

Collecting data from a single source poses the risks of self-report data bias; however, in the future, data may be collected from multiple sources to lessen this potential threat. The study was a cross-sectional study, which makes it hard to make casual inferences; longitudinal data would be more beneficial to establish casual associations.

Practical implications

Business owners and managers can draw from the study results to create a work environment perceived by employees to be fair when dealing with conflicts and the negative vices of bullying in workplaces. Also, organizations may administer practices that empower employees’ confidence and competence to deal with negative persecution in organizations.

Originality/value

Few studies, if any, have focused on examining the moderating effect of CCM and HIWPs in the association between WPB and WRD. Drawing upon conservation of resources theory, the study stands out as it tests the moderating effect of CCM and HIWPs in the connection between WPB and WRD. The findings contribute to the few available studies tackling organizational factors relevant to alleviating the negative consequences of WPB in organizations.

Details

International Journal of Conflict Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 23 August 2011

Vathsala Wickramasinghe and Anuradha Gamage

This article explores the relationship between high‐involvement work practices and quality results, and the role of HR function in the implementation of quality and…

2295

Abstract

Purpose

This article explores the relationship between high‐involvement work practices and quality results, and the role of HR function in the implementation of quality and high‐involvement work practices.

Design/methodology/approach

Quality managers and HR managers from 34 manufacturing firms with ISO 9001 certification and competing for national/international quality awards responded. Correlation and regression were used for the data analysis.

Findings

Team work, communication, performance evaluation, empowerment, rewards and recognition, and skill development practices significantly positively correlate with quality results. Of these practices, performance evaluation has the greatest impact followed by communication, and rewards and recognition. In the implementation of quality and work practices, the role of the HR department can be identified as “steering”.

Originality/value

A majority of research studies on high‐involvement work practices has been confined to Western manufacturing contexts; and findings of these studies are not conclusive. It is expected that the findings of this exploratory study will be able to establish baseline data to stimulate further research in this area.

Details

The TQM Journal, vol. 23 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

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