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Article
Publication date: 5 March 2018

Who wants to be an angel investor? The characteristics of the high net worth individuals in the Chilean resource periphery

Gianni Romaní, Miguel Atienza, Felipe Campos, Pablo Bahamondes and Rodrigo Hernández

The purpose of this paper is to identify and analyse the characteristics of high net worth individuals (HNWI) as potential angel investor in Antofagasta, the main mining…

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Abstract

Purpose

The purpose of this paper is to identify and analyse the characteristics of high net worth individuals (HNWI) as potential angel investor in Antofagasta, the main mining resource periphery in Chile.

Design/methodology/approach

Using the resource periphery approach and angel investing, the authors apply a survey to a sample of 37 HNWI in this region. The data collected were analysed using descriptive statistics.

Findings

Descriptive results show that the characteristics of these individuals do not significantly differ from those exhibited by angel investors in developed countries and that HNWI show a relative high willingness to become angels and to form a network.

Research limitations/implications

This paper has some limitations regarding the size and scope of the sample. It is a relatively short sample that does not allow to make more sophisticated analysis and it is only regional and, therefore, it is not possible to make a comparison at a national level.

Practical implications

From the perspective the design of policies and programmes oriented towards the promotion of a high potential start-ups in resources peripheries, it is essential to know what the characteristics of HNWI are and their propensity to become angel investors.

Originality/value

Research on angel investment has been traditionally based on the experience of core regions in developed countries. This type of funding source, however, can play a significant role in the promotion of development and diversification in resource peripheries due to the limited access that these areas have to traditional capital funds and the orientation of angel investment towards innovative ventures, but studies from this perspective are very scarce. In this sense, this paper is pioneer in this topic in peripheral regions.

Propósito

El objetivo de este artículo es identificar y analizar las características de las personas con alto patrimonio neto como potenciales inversionistas ángeles en Antofagasta, la principal fuente de recursos minerales en la periferia de Chile.

Diseño/metodología/enfoque

A través del enfoque de las periferias de los recursos naturales y la inversión ángel, se aplicó una encuesta a una muestra de 37 personas con alto patrimonio neto en esta región. La información recogida fue analizada usando estadística descriptiva.

Hallazgos

Los resultados muestran que las características de estas personas no difieren significativamente de los inversionistas ángeles en países desarrollados y muestran un fuerte deseo de ser inversionistas ángeles y formar una red.

Limitaciones/implicaciones

Este artículo presenta algunas limitaciones en relación al tamaño y el alcance de la muestra. Es una muestra relativamente pequeña y no permite realizar análisis más sofisticados y es solo a nivel regional y, por lo tanto, no es posible comparar a nivel nacional.

Implicaciones prácticas

Desde la perspectiva del diseño de políticas públicas y programas orientadas a la promoción de empresas de alto potencial de crecimiento en las periferias de recursos naturales, es esencial conocer las características de las personas con alto patrimonio neto y su propensión a convertirse en inversionistas ángeles.

Originalidad/valor

La investigación sobre inversión ángel ha estado tradicionalmente enfocada en la experiencia de las regiones centrales de los países desarrollados. Sin embargo, esta alternativa de financiamiento puede jugar un rol preponderante en la promoción del desarrollo y la diversificación en las periferias de recursos naturales debido al limitado acceso a fuentes de capital tradicionales y la orientación de la inversión ángel hacia emprendimientos innovadores en estas regiones. Los estudios desde esta perspectiva son muy escasos. En este sentido, este artículo es pionero en la investigación de la inversión ángel en las regiones periféricas de recursos naturales.

Details

Academia Revista Latinoamericana de Administración, vol. 31 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/ARLA-02-2017-0041
ISSN: 1012-8255

Keywords

  • Angel investors
  • High net worth individuals
  • Chile
  • Resource periphery
  • Business angel networks
  • Inversionistas ángeles
  • Personas con alto patrimonio neto
  • Chile
  • Periferia de recursos naturales
  • Redes de Inversionistas Ángeles

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Article
Publication date: 2 January 2018

Tax malfeasance of high net-worth individuals in Malaysia: tax audited cases

Rasyidah Che Rosli, Lai Ming Ling and Roslani Embi

This paper aims to analyse the profiles of high net-worth individuals (HNWIs) who were caught for tax malfeasance during a tax audit and to examine factors that influence…

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Abstract

Purpose

This paper aims to analyse the profiles of high net-worth individuals (HNWIs) who were caught for tax malfeasance during a tax audit and to examine factors that influence tax malfeasance among HNWIs in Malaysia.

Design/methodology/approach

This paper examined 235 HNWIs who were involved in tax malfeasance after audited by the Inland Revenue Board Malaysia from year 2009 to 2013. A research model was developed to examine the influence of four independent variables which are tax rate, level of income, source of income and taxation performed by tax professionals on tax malfeasance.

Findings

Multiple regression was used to test the proposed research model. The findings show that source of income and taxation performed by tax professionals influence tax malfeasance among HNWIs in Malaysia. This study also uncovers no significant relationship between tax rate and level of income with tax malfeasance of HNWIs.

Originality/value

This study could be the first in Malaysia that has used actual audited data in examining tax malfeasance among HNWIs. This study provides important insights not only to the Malaysian tax authorities but also to tax authorities and tax researchers in other parts of the world, given the fact that tax malfeasance of HNWIs is a prevalent and universal problem.

Details

Journal of Financial Crime, vol. 25 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JFC-11-2016-0070
ISSN: 1359-0790

Keywords

  • Tax audited cases
  • High net-worth individuals
  • Tax malfeasance

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Article
Publication date: 8 February 2013

How do franchisor policies and industry attractiveness impact franchise timing?: Evidence from entrepreneur's top 500 franchisors

Seng‐Su Tsang and Carol A. Finnegan

This study provides a robust test of a central question in franchising: which factors influence the timing of adopting the first franchised outlet? Using a novel…

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Abstract

Purpose

This study provides a robust test of a central question in franchising: which factors influence the timing of adopting the first franchised outlet? Using a novel methodology, the purpose of this study is to examine the factors that accelerated or delayed the opening of the first franchisee outlet for the largest franchise chains in the USA.

Design/methodology/approach

The sample addresses a methodological shortcoming in traditional franchising literature. Using duration analysis, the paper captures the timing of the first franchise outlet for a retail concept. This allows us to capture the antecedents that explain the differences in timing between franchise systems.

Findings

By setting initial investment costs lower, the average time to attract the first franchisee is shorter. However, as franchisee net worth requirements rise, the time to attract the first franchisee is longer. Finally, franchisors tend to defer expansion via franchising in favor of managing their own outlets in resource rich industries.

Research limitations/implications

The dataset is limited to the largest US franchise systems.

Practical implications

This study suggests factors that would cause franchisors to decelerate or accelerate the initial franchise timing decision. Businesses time expansion based on industry size, outlet start‐up costs, and franchisee net worth.

Originality/value

This study provides the first examination of the firm and industry drivers affecting when a firm initiates franchising. This study uses rigorous empirical testing of franchising theoretical predictions using duration analysis.

Details

International Journal of Retail & Distribution Management, vol. 41 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/09590551311304329
ISSN: 0959-0552

Keywords

  • Franchising
  • Duration analysis
  • Signalling theory
  • Capital scarcity
  • Plural forms
  • Franchise timing
  • United States of America
  • Entrepreneurialism

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Expert briefing
Publication date: 22 September 2015

Africa's small luxury sector set for growth

Location:
AFRICA

Outlook for luxury spending in sub-Saharan Africa.

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Details

DOI: 10.1108/OXAN-DB205477

ISSN: 2633-304X

Keywords

Geographic
Africa
AF
Topical
economy
consumer
corporate
finance
foreign investment
oil
retail
social
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Article
Publication date: 7 June 2013

The influence of socio‐demographic variables on customer satisfaction and loyalty in the private banking industry

Volker Seiler, Markus Rudolf and Tim Krume

In this paper the authors aim to study the impact of customer demographics on service value, customer satisfaction, and customer loyalty in the private banking industry…

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Abstract

Purpose

In this paper the authors aim to study the impact of customer demographics on service value, customer satisfaction, and customer loyalty in the private banking industry, i.e. a high‐involvement context.

Design/methodology/approach

The authors estimate a structural equation model with the help of partial least squares (PLS). In order to examine the influence of socio‐demographic variables, they conduct an analysis of variance (ANOVA) to test for differences in the means of the constructs. Furthermore, they conduct an analysis of mediation to test for an indirect influence of service value on customer loyalty.

Findings

The authors find that customer satisfaction has a strong positive impact on customer loyalty. However, service value has no significant direct effect on customer loyalty; the impact of service value on customer loyalty is completely mediated by customer satisfaction. With regards to customer demographics, the authors find significant differences in mean scores as to employment status, type of private banking service provider, and size of liquid assets.

Research limitations/implications

Further research should analyse potential moderating effects of different customer‐related variables. A replication study should be conducted in order to underline the authors’ findings.

Practical implications

The authors find significant differences for customer satisfaction and customer loyalty ratings as to employment status and size of liquid assets. Hence, managers should focus on high net worth and ultra high net worth individuals as these segments show higher satisfaction and loyalty ratings. Furthermore, customers should be segmented as to employment status in addition to size of liquid assets.

Originality/value

The authors conduct their analysis in a high‐involvement setting. Using a unique sample of 286 questionnaires of private banking customers, they find direct effects of socio‐demographic variables on service value, customer satisfaction, and customer loyalty. Thus, the authors’ findings have important implications for managers in the private banking industry and marketing researchers alike.

Details

International Journal of Bank Marketing, vol. 31 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IJBM-10-2012-0101
ISSN: 0265-2323

Keywords

  • Private banking
  • Customer satisfaction
  • Customer loyalty
  • Partial least squares (PLS)
  • Socio‐demographic variables
  • ANOVA

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Article
Publication date: 26 February 2021

What matters most to ultra-high-net-worth individuals? Exploring the UHNWI luxury customer experience (ULCX)

Philipp ‘Phil’ Klaus

This study aims to explore the customer experiences (CXs) of an under-researched luxury client segment, the ultra-high-net-worth individuals (UHNWI) in three settings…

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Abstract

Purpose

This study aims to explore the customer experiences (CXs) of an under-researched luxury client segment, the ultra-high-net-worth individuals (UHNWI) in three settings, yacht-made clothing services, chartering a yacht and art collection.

Design/methodology/approach

The author conducted 13 interviews with UHNWI, enquiring about their experiences with different services. The author collected and analyzed the data using a recommended three-step approach: in-depth interviews using soft-laddering; coding and purifying data through a systematic approach and hierarchical coding; and using the emerging consensus technique to scrutinize and validate the emerging themes.

Findings

This study revealed UHNWI drivers or purchasing and repurchasing behavior as (mis)managing expectations, personal relationships with personnel and achieving convenience-driven time savings. The corresponding conceptual framework is the UHNWI luxury CX.

Practical implications

This study reveals how über luxury brand managers need to carefully manage the UHNWI clientele expectations, focusing their investment on their brand personnel and the way they can save their clients’ valuable time.

Originality/value

This study is the first to explore UHNWI perceptions of their experience with über luxury providers across multiple contexts. This study highlights that the luxury experience, not the acquisition and owning of luxury goods, drives the UHNWI decision-making and purchase behavior.

Details

Journal of Product & Brand Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JPBM-10-2020-3164
ISSN: 1061-0421

Keywords

  • Customer experience
  • Luxury marketing
  • Luxury brands
  • Customer experience strategy
  • HNWI
  • Luxury customer experience
  • Über luxury
  • UHNWI
  • ULCX

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Article
Publication date: 1 February 1999

Relationship marketing in private banking in South Africa

Russell Abratt and Joy Russell

Deals with the success of relationship marketing in the private banking sector. A comprehensive literature review of relationship marketing was undertaken. A study was…

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Abstract

Deals with the success of relationship marketing in the private banking sector. A comprehensive literature review of relationship marketing was undertaken. A study was undertaken among a sample of 118 high net worth individuals, 53 with personal bankers, and 65 without, to establish whether relationship marketing was working in this banking sector. The results show that relationships are an important criterion in the selection of a private bank. A comprehensive analysis of the various stages a client has in a relationship with a bank are discussed. Lastly, the implications for the private banking industry are dealt with in a comprehensive manner.

Details

International Journal of Bank Marketing, vol. 17 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/02652329910254000
ISSN: 0265-2323

Keywords

  • Banking
  • Consumer behaviour
  • Customer loyalty
  • Customer satisfaction
  • Marketing research
  • Relationship marketing

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Book part
Publication date: 25 July 2017

The Savings and Loan Insolvencies and the Costs of Financial Crisis

Alexander J. Field

At the time they occurred, the savings and loan insolvencies were considered the worst financial crisis since the Great Depression. Contrary to what was then believed, and…

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Abstract

At the time they occurred, the savings and loan insolvencies were considered the worst financial crisis since the Great Depression. Contrary to what was then believed, and in sharp contrast with 2007–2009, they in fact had little macroeconomic significance. Savings and Loan (S&L) remediation cost between 2 percent and 3 percent of Gross Domestic Product (GDP), whereas the Troubled Asset Relief Program (TARP) and the conservatorships of Fannie and Freddie actually made money for the US Treasury. But the direct cost of government remediation is largely irrelevant in judging macro significance. What matters is the cumulative output loss associated with and plausibly caused by failing financial institutions. I estimate output losses for 1981–1984, 1991–1998, and 2007–2026 (the latter utilizing forecasts and projections along with actual data through 2015) and, for a final comparison, 1929–1941. The losses associated with 2007–2009 have been truly disastrous – in the same order of magnitude as the Great Depression. The S&L failures were, in contrast, inconsequential. Macroeconomists and policy makers should reserve the word crisis for financial disturbances that threaten substantial damage to the real economy, and continue efforts to identify in advance financial institutions which are systemically important (SIFI), and those which are not.

Details

Research in Economic History
Type: Book
DOI: https://doi.org/10.1108/S0363-326820170000033003
ISBN: 978-1-78743-120-1

Keywords

  • Savings and loans
  • financial crisis
  • recessions
  • output gaps
  • E32
  • E44
  • G21
  • G28

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Case study
Publication date: 20 January 2017

Hotel Perennial

Denise Akason, Bill Bennett and Franco Famularo

The Hotel Perennial case puts students in the shoes of Dan Jameson, founder and CEO of a boutique real estate private equity firm called EL Investments (ELI), as he…

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Abstract

The Hotel Perennial case puts students in the shoes of Dan Jameson, founder and CEO of a boutique real estate private equity firm called EL Investments (ELI), as he wrestles with the decision of whether or not to acquire the distressed Hotel Perennial, a 194-room hotel on the north side of Chicago, Illinois. When making the investment decision, Jameson (and students) must consider various factors: What is ELI's implicit investment strategy, and what are the firm's core competencies? What are Jameson's goals for growing ELI, and how might the acquisition of the Hotel Perennial fit with those goals? What opportunities and challenges might ELI face if it decides to acquire the hotel? How much would a buyer likely have to pay for the Hotel Perennial to achieve an attractive return? In addition to containing a hotel valuation and modeling exercise, the Hotel Perennial case also exposes students to several real estate industry concepts and terminologies, including those regarding the hotel sector, equity sourcing, and distressed investing. The case material assumes that students have taken an introductory real estate finance course or have relevant work experience.

-Show students how an investment decision can go beyond simply “crunching numbers” and projecting an internal rate of return to include considering an individual's or firm's strategic objectives and core competencies. Students should think through how to

Details

Kellogg School of Management Cases, vol. no.
Type: Case Study
DOI: https://doi.org/10.1108/case.kellogg.2016.000153
ISSN: 2474-6568
Published by: Kellogg School of Management

Keywords

  • Real Estate
  • Hotel
  • Entrepreneur
  • Market Analysis

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Case study
Publication date: 29 November 2020

Faysal Asset Management mutual funds performance evaluation

Vikesh Kumar, Mujeeb-U-Rehman Bhayo, Sundeep Kumar, Rakesh Kumar and Sarfraz Ahmed Dakhan

The learning outcomes are as follows: to teach the concept of mutual fund as whole, how mutual fund works and who are the investors; discuss how any asset management…

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Abstract

Learning outcomes

The learning outcomes are as follows: to teach the concept of mutual fund as whole, how mutual fund works and who are the investors; discuss how any asset management company can work and what is their investment process; discuss how mutual funds are affected by changes in economic outlook/macro-economic variables; discuss the alternative risk-adjusted measures of performance evaluation, such as the Sharpe ratio, Treynor, Jensen’s alpha and measure of risk-adjusted performance; and discuss which index to use as a benchmark and how to improve funds’ performance.

Case overview/synopsis

In April 2019, Khaldoon Bin latif, Chief Executive Officer (CEO) of Faysal Asset Management, reflected on the changes that had occurred during his two and a half years at Faysal. He was quite pleased with the recent performance of Faysal Funds and the company’s relationship-oriented approach to money management for individuals with high net worth. Yet, he wanted to ensure that both the investment-process and performance-evaluation measures that he had implemented at Faysal would continue to provide superior returns. Latif also wanted Faysal to outperform the relevant indices, not only on an absolute basis, but also on a risk-adjusted basis. He pondered which indices and models Faysal should use in the future based on their performance.

Complexity academic level

Undergraduate/graduate

Supplementary materials

Teaching Notes are available for educators only.

Subject code

CSS 1: Accounting and Finance.

Details

Emerald Emerging Markets Case Studies, vol. 10 no. 4
Type: Case Study
DOI: https://doi.org/10.1108/EEMCS-05-2020-0137
ISSN: 2045-0621

Keywords

  • Portfolio investment/theory
  • Financial investment/markets
  • Financial performance

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