Search results

Journalists moving into corporate communication have for many years been regarded as a move to the “dark side”. This paper turns the lens to explore how trained journalists working as internal communication practitioners due to their journalistic self-concept and skills can contribute to internal communication.

An interview study was conducted with twelve trained journalists working with internal communication in different types of organizations. Three indicators of professionalism, namely autonomy, altruism and expert knowledge, were used as categories to structure the interviews and analysis.

The respondents perceived that their journalistic self-concept and skills helped them identify the employee perspective, write relevant stories and deliver them quickly. Furthermore, their courage and lack of fear of authorities enabled them to challenge decisions made by their senior managers, especially regarding how, what and when to communicate.

The three indicators of the journalist profession, – autonomy, altruism and journalistic knowledge and skills – may help establish internal communication that is relevant, transparent and trustworthy.

Organizations may benefit from building their internal communication around the three indicators of the journalist profession. They could, for example, host independent internal media that present the employees’ perspective and maintain a critical attitude to the organization in a relevant and compelling manner.

Few studies have explored the role of journalists working as internal communication practitioners and their contributions to internal communication.

To examine the availability and quality of clinical guidelines on perioperative diabetes care in hospital units before and after a randomised clinical trial (RCT) and international accreditation.

Interventional “before‐after” study in 51 units (38 surgical and 13 anaesthetic) in nine hospitals participating in a RCT in the greater Copenhagen area; 27 of the units also underwent international accreditation.

The proportion of units with guidelines increased from 24/51 (47 percent) units before to 38/51 (75 percent) units after the trial. Among the 27 units without guidelines before the trial, significantly more accredited units compared to non‐accredited units had a guideline after the trial (9/10 (90 percent) compared to 5/17 (29 percent). The quality of the systematic development scale and the clinical scales improved significantly after the trial in both accredited units (both p<0.001) and in non‐accredited units (both p<0.02). The improvement of the systematic development scale was significantly higher in accredited than in non‐accredited units (p<0.01).

The combination of conducting both the DIPOM Trial and international accreditation led to a significant improvement of both dissemination and quality of guidelines on perioperative diabetic care.

The international firms' management of subsidiaries abroad necessarily implies the question of how to manage language problems. Even if this is obvious, only a few researchers have dealt with the problem of language skills in corporate communications as this paper will show. This paper will furthermore discuss how Danish firms with subsidiaries in France solve their language problems. The paper points out different kinds of solutions to the language problems and shows the consequences of these solutions. Typically the firms have no language strategy, which results in a muddling‐through the day‐to‐day problems of how to communicate.

Drawing on a unique case of a Web 3.0 recruitment campaign, the purpose of this paper is to explore how a Web 3.0 social media recruitment communication strategy influence, add value to and challenge conventional recruitment communication management.

The study draws on a reflexive dialogical research approach, which means that it is methodologically designed as a critical dialogue between on the one hand an empirical case and on the other hand theories on social media and strategic communication.

The study points toward a fundamental new approach to recruitment communication. The application of a Web 3.0 strategy entails what we term an open source recruitment strategy and a redirection of employee focus from work life to private life. These insights point toward ontologically challenging the basic assumptions of employees, work life and the employing organization.

The paper presents a single-case study, which prepares the ground for larger, longitudinal studies. Such studies may apply a more long-term focus on the implications of applying Web 3.0 recruitment strategies and how they may be integrated into – or how they challenge – overall corporate communication strategies.

A turn toward Web 3.0 in recruitment communication affects the degree of interactional complexity and the level of managerial control. Furthermore, the authors argue that the utilization of a Web 3.0 strategy in recruitment communication put forth precarious dilemmas and challenges of controllability, controversy, ownership and power relations, demanding organizations to cautiously entering the social media 3.0 employment market.

This study indicates how the value and potentials of social media as facilitating participatory processes and community conversations can be strategically used in and fundamentally alter recruitment communication, and hence offers new insights into a paradigmatically new way of understanding what strategic social media recruitment is, can and do.

The study explores internal listening on internal social media (ISM) during a crisis at a large Danish hospital.

The study employs a netnographic qualitative design to analyze 142 posts shared by employees on the hospital's ISM platform “The Word is Free” and how these posts are listened to by employees, support functions and management.

The study finds seven different types of internal listening. Categories of vertical listening included respectful listening, delegated listening, formal listening and no listening, while horizontal listening included confirmatory listening, responsive listening, challenging listening and no listening.

The study focuses on listening on ISM between January 2019 and March 2022. Interviews with employees and managers are needed to further investigate how internal listening at the hospital influences organizational life both in general and during a crisis.

Especially in crisis situations, organizations are encouraged to approach ISM with a holistic understanding of listening and apply three principles: (1) embrace ISM as an employee communication arena where confirmatory, responsive and challenging listening among employees helps them to cope with strenuous situations; (2) monitor the ISM communication arena and (3) conduct respectful listening.

This study focuses on internal listening on ISM during a crisis and suggests a holistic understanding of internal listening that combines vertical and horizontal listening.

This paper aims to discuss the cost of e‐participation from the managerial perspective.

The use of digital media to consult and engage citizens and companies in the decision‐making process is a way of improving the design and legitimatization of decisions, as well as potentially increasing the likelihood of successful implementation of policies. This paper discusses if the potential economic benefits from increased or qualitatively improved involvement inherently are long term and have to compete with other activities undertaken by government.

There are great uncertainties regarding the magnitude of the positive effects on governance since there are not only positive, but also negative externalities of e‐participation; thus, there are major challenges in measuring and capitalizing on the e‐participation. Part of the reason for the uncertainty is the lack of explicit awareness of the choice of technology, communication style and institutional approach to implementing e‐participation. Further, there is the need to be aware of the administrative costs in transferring e‐participation practices and techniques.

The perspective on cost of e‐participation is not well explored. The discussion raised emphasizes the urgency of the issue.

The Danish Social Democrats have been through a lengthy period of ideological change and transformation, whose effects have become particularly manifest in recent times. This chapter argues that these developments are to be seen in the light of the particular Danish political context and developments, already prefigured at the dawn of the century. Notably, the populist and anti-immigration right in Denmark which quickly made use of the political opportunities to exploit the weaknesses, indecision and the ambiguities on the Right and the Left to gain support. The strategy repertoires activated by the Social Democrats to stem the electoral appeal of the right-wing populist anti-immigration have shifted from attempts to isolate, ignore and dismiss the saliency of some policy issues, towards efforts to adverse and recently to accommodate and co-opt stricter positions on immigration and tougher integration politics. While it is premature to tell whether the Social Democratic right wing turn on immigration helped undermining the populist right-wing momentum, the party has not yet managed to take back the support it hoped for. Moreover, the paradigm shift on immigration and the opening up to transversal alliances might mobilise new friends, but also shed old ones. The new pattern undertaken by the Danish Social Democrats seems also to require internal consent, more control and party discipline to avoid internal disagreements and criticism from within the party. Our interviews unravel some discontent with the restrictive right turn on immigration bubbling under the surface among the party ranks and files.

The purpose is to offer a discussion of how we can conceive of the organization of knowledge in digital culture and its changing nature. The article proposes to view of it as both a decentered (communicative) and centered (analytical gaze).

This study involves comparative analysis and discussion.

The analysis and discussion argue for the two positions of the organization of knowledge and point to how and what we can understand about features of digital culture’s collection practices.

The originality of this article is the conceptualization of the organization of knowledge as both a decentered and centered practice in digital culture, from which is developed a particular knowledge organization perspective on social reality.