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1 – 10 of 35Heli Hallikainen, Saku Hirvonen and Tommi Laukkanen
The purpose of this paper is to examine how the perceived trustworthiness of a B2B service provider relates to a business customer’s intention to use digital services from that…
Abstract
Purpose
The purpose of this paper is to examine how the perceived trustworthiness of a B2B service provider relates to a business customer’s intention to use digital services from that provider. The study investigates whether perceived trustworthiness, composed of ability, integrity and benevolence, explains behavioral intentions equally among all business customer segments, and how characteristics such as job level, decision-making role, technology readiness age and gender moderate these effects.
Design/methodology/approach
Drawing on a model of trust transfer mechanism, the study explores how perceived trustworthiness established in face-to-face interaction influences the use of digital services in making B2B purchases. Hypotheses are tested using a sample of 1,866 responses collected from customers of four B2B firms.
Findings
Ability is the most influential on the customer’s intention to transact through digital channels, while the effects of integrity and benevolence show more variation. The effect of perceived trustworthiness on the intention to use digital services is remarkably stronger among senior and middle management, high-level decision makers, the younger age segment, men and individuals high in technology readiness, compared to other segments studied.
Originality/value
The study contributes to the scant research on B2B customer behavior in the digital environment and incorporates individual characteristics specific to the industrial domain.
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Zeyang Zhou and Jun Huang
This study aims to study the radar cross-section (RCS) of an intermeshing rotor with blade pitch.
Abstract
Purpose
This study aims to study the radar cross-section (RCS) of an intermeshing rotor with blade pitch.
Design/methodology/approach
The variation of rotor blade pitch is designed into three modes: fixed mode, linear mode and smooth mode. The dynamic process of two crossed rotors is simulated, where the instantaneous RCS is calculated by physical optics and physical theory of diffraction.
Findings
Increasing the pitch angle in the fixed mode can reduce the average RCS of rotor at the given head azimuth. The RCS curve of helicopter in linear mode and smooth mode will have a large peak in the side direction at the given moment. Although the blade pitch in smooth mode is generally larger than that in fixed mode, the smooth mode is conducive to reducing the peak and mean value of helicopter RCS at the given heading azimuth.
Originality/value
The calculation method for analyzing RCS of intermeshing rotor with variable blade pitch is established.
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Elina Närvänen, Hannu Kuusela, Heli Paavola and Noora Sirola
This paper's purpose is to develop a meaning-based framework for customer loyalty by examining how consumers make sense of customer loyalty through meanings and metaphors.
Abstract
Purpose
This paper's purpose is to develop a meaning-based framework for customer loyalty by examining how consumers make sense of customer loyalty through meanings and metaphors.
Design/methodology/approach
A qualitative study based on in-depth interviews and focus group data in the retail context was conducted with Finnish customers. The data were analysed with qualitative data analysis techniques such as the constant comparative technique.
Findings
The empirical findings comprise eight loyalty meanings characterised by two dimensions. The first dimension is reflexive vs. routinised, and the second dimension is private vs. social. The loyalty types are dimensionalised through four metaphors: loyalty as freedom of choice; as being conventional and binding; and as belongingness.
Practical implications
The findings improve the way customer loyalty currently is understood in the retail setting. The paper proposes that customer insight that utilises thick data can be used to grasp loyalty meanings. These data are rich in context and detail, and they take into account customers' everyday lives. Utilising thick data in the form of storytelling fuels customers' meaning-making related to customer loyalty, potentially enriching their relationship with the retailer.
Originality/value
Customer loyalty has been driven largely by a transactional and company-centric perspective. This article presents an alternative view of customer loyalty that accounts for the variety of meanings that customers may assign to their loyalty-related thoughts and behaviours.
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Since the beginning of 2020, economies faced many changes as a result of coronavirus disease 2019 (COVID-19) pandemic. The effect of COVID-19 on the Egyptian Exchange (EGX) is…
Abstract
Purpose
Since the beginning of 2020, economies faced many changes as a result of coronavirus disease 2019 (COVID-19) pandemic. The effect of COVID-19 on the Egyptian Exchange (EGX) is investigated in this research.
Design/methodology/approach
To explore the impact of COVID-19, three periods were considered: (1) 17 months before the spread of COVID-19 and the start of the lockdown, (2) 17 months after the spread of COVID-19 and the during the lockdown and (3) 34 months comprehending the whole period (before and during COVID-19). Due to the large number of variables that could be considered, dimensionality reduction method, such as the principal component analysis (PCA) is followed. This method helps in determining the most individual stocks contributing to the main EGX index (EGX 30). The PCA, also, addresses the multicollinearity between the variables under investigation. Additionally, a principal component regression (PCR) model is developed to predict the future behavior of the EGX 30.
Findings
The results demonstrate that the first three principal components (PCs) could be considered to explain 89%, 85%, and 88% of data variability at (1) before COVID-19, (2) during COVID-19 and (3) the whole period, respectively. Furthermore, sectors of food and beverage, basic resources and real estate have not been affected by the COVID-19. The resulted Principal Component Regression (PCR) model performs very well. This could be concluded by comparing the observed values of EGX 30 with the predicted ones (R-squared estimated as 0.99).
Originality/value
To the best of our knowledge, no research has been conducted to investigate the effect of the COVID-19 on the EGX following an unsupervised machine learning method.
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Chunxia Qi, Mun Yee Lai, Lizhe Liu, Siyu Zuo, Haili Liang and Ruisi Li
This study explored how teachers change, what teachers learn and how they learn during the implementation of project-based learning through lesson study.
Abstract
Purpose
This study explored how teachers change, what teachers learn and how they learn during the implementation of project-based learning through lesson study.
Design/methodology/approach
In this study, three university researchers, one doctoral student and six mathematics school teachers formed a lesson study team. Using a qualitative research method, this study employed a locally integrating networking strategy to combine the modified Interconnected Model of Teacher Professional Growth (IMTPG) and Bannister's framework to describe the teachers' knowledge change when participating in a lesson study on project-based learning.
Findings
The research revealed that the school teachers' knowledge about authenticity and assessment in the context of project-based learning was changed after the lesson study and how the changes were triggered.
Originality/value
The study demonstrates how the networking of two different theories—modified IMTPG and Bannister's framework—contributes to a better understanding of the process of teachers' collective practice, as well as the knowledge change in PjBL. This networking was done by combining the two theories, which were superimposed at the domain of practice.
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Robert Cole, Heli Gittins and Norman Dandy
This paper's purpose is to explore the current interest and knowledge that UK consumers hold around agroforestry. Despite the many reported benefits of agroforestry systems…
Abstract
Purpose
This paper's purpose is to explore the current interest and knowledge that UK consumers hold around agroforestry. Despite the many reported benefits of agroforestry systems, uptake in the UK, as well as other temperate nations, has been low. As the consumer has a role to play in the transition of agriculture to methods that are more environmentally friendly it is vital to have an understanding of their perceptions. Yet to date no work has looked at agroforestry from the perspective of the UK consumer.
Design/methodology/approach
An online survey was conducted using a convenience sample accessed by floating a link through social media and messaging apps. The survey was also shared to the members of a private Facebook group associated with an organic vegetable box service. A mix of multiple choice and open text boxes were used. The survey received 139 responses.
Findings
Non-parametric tests indicate that this sample of UK consumers would be mostly likely to buy, and willing to pay more for, agroforestry produce; and the sample showed a split group regarding familiarity. Inductive thematic analysis of the qualitative data highlighted some important barriers to the purchase as well as capturing a snapshot of this sample's perceptions.
Originality/value
This paper presents, to the authors knowledge, the first set of data regarding a sample of UK consumers' perspective of agroforestry produce. The findings could bolster producers' confidence in adopting agroforestry practices, but also highlight the need for policymakers to bolster consumer support through parallel means.
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Bjorn John Stephen, Surabhi Suchanti, Devendra Jain, Harshdeep Dhaliwal, Vikram Sharma, Ramandeep Kaur, Rajeev Mishra and Abhijeet Singh
Neglected tropical diseases (NTDs) are a set of infectious diseases that primarily affect low-income countries situated near the equator. Effective diagnostic tools hold the key…
Abstract
Purpose
Neglected tropical diseases (NTDs) are a set of infectious diseases that primarily affect low-income countries situated near the equator. Effective diagnostic tools hold the key to stemming the spread of these infectious diseases. However, specificity is a major concern associated with current diagnostic protocols. In this regard, electrochemical deoxyribonucleic acid (DNA) biosensors could play a crucial role, as highlighted by renewed interest in their research. The purpose of this study was to highlight the current scenario for the design and development of biosensors for the detection of NTDs related pathogens. This review highlights the different types of factors involved and the modifications used to enhance sensor properties.
Design/methodology/approach
The authors discuss the potential of electrochemical DNA biosensors as efficient, affordable diagnostic tools for the detection of pathogens associated with NTDs by reviewing available literature. This study discusses the biosensor components, mainly the probe selection and type of electrodes used, and their potential to improve the overall design of the biosensor. Further, this study analyses the different nanomaterials used in NTD-based electrochemical DNA biosensors and discusses how their incorporation could improve the overall sensitivity and specificity of the biosensor design. Finally, this study examines the impact such techniques could have in the future on mass screening of NTDs.
Findings
The findings provide an in-depth analysis of electrochemical DNA biosensors for the detection of pathogens associated with NTDs.
Originality/value
This review provides an update on the different types and modifications of DNA biosensors that have been designed for the diagnosis of NTD-related pathogens.
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THE setting of the Institute's annual meetings is a splendid stage that never changes and where the play is performed only once. This year, more than ever before, it was a play…
Abstract
THE setting of the Institute's annual meetings is a splendid stage that never changes and where the play is performed only once. This year, more than ever before, it was a play worth attending. Nor could one complain of the attendance, though there were fewer executives present; the leaders of the aviation business are probably too busy facing the hardships of the times.
Yin Shi, Liping Ding, Chenchen He, Fan Zhang, Zumeng Zhang and Qiyao Dai
This study aims to analyze those factors affecting the rural resident’s willingness to adopt solar photovoltaic (PV) which is important for accelerating the popularization of…
Abstract
Purpose
This study aims to analyze those factors affecting the rural resident’s willingness to adopt solar photovoltaic (PV) which is important for accelerating the popularization of clean energy in China.
Design/methodology/approach
This study contained a sample of 653 households in 8 provinces/regions by stratified, and random sampling in rural China. Descriptive analysis, exploratory factor analysis and confirmatory factor analysis techniques have been used for analytical purposes.
Findings
The empirical results indicate that financial incentive and social interaction have positive effects on rural residents’ adoption willingness, while village leaders’ engagement can indirectly influence their adoption willingness through social interaction and residents’ cognition.
Research limitations/implications
This study mainly considers external and internal factors but ignores the effect of technical factors. In addition, the samples are just selected from the residents who have adopted solar PV.
Practical implications
This study is expected to be useful for the government, regulators, village leaders, village leaders and other institutions.
Originality/value
This study conducts a systematic analysis and clarifies the relationship between factors (external and internal) and rural residents’ adoption willingness. The village leaders’ engagement is first added to the conceptual model as an external factor, which is very essential in rural residents’ adoption in China.
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Li He, Shuai Zhang, Heng Zhang and Liang Yuan
The purpose of this paper is to solve the problem that mobile robots are still based on reactive collision avoidance in unknown dynamic environments leading to a lack of…
Abstract
Purpose
The purpose of this paper is to solve the problem that mobile robots are still based on reactive collision avoidance in unknown dynamic environments leading to a lack of interaction with obstacles and limiting the comprehensive performance of mobile robots. A dynamic window approach with multiple interaction strategies (DWA-MIS) is proposed to solve this problem.
Design/methodology/approach
The algorithm firstly classifies the moving obstacle movement intention, based on which a rule function is designed to incorporate positive incentives to motivate the robot to make correct avoidance actions. Then, the evaluation mechanism is improved by considering the time cost and future information of the environment to increase the motion states. Finally, the optimal objective function is designed based on genetic algorithm to adapt to different environments with time-varying multiparameter optimization.
Findings
Faced with obstacles in different states, the mobile robot can choose a suitable interaction strategy, which solves the limitations of the original DWA evaluation function and avoids the defects of reactive collision avoidance. Simulation results show that the algorithm can efficiently adapt to unknown dynamic environments, has less path length and iterations and has a high comprehensive performance.
Originality/value
A DWA-MIS is proposed, which increases the interaction capability between mobile robots and obstacles by improving the evaluation function mechanism and broadens the navigation strategy of DWA at a lower computational cost. After real machine verification, the algorithm has a high comprehensive performance based on real environment and provides a new idea for local path planning methods.
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