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Article
Publication date: 30 March 2012

Still a fine mess? Local government and the NHS 1962 to 2012

Gerald Wistow

The purpose of this paper is to take “a long view” of initiatives taken to promote integration between local government and the NHS with the objective of seeking to…

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Abstract

Purpose

The purpose of this paper is to take “a long view” of initiatives taken to promote integration between local government and the NHS with the objective of seeking to understand why they have achieved consistently disappointing results.

Design/methodology/approach

The paper's analysis is based on an historical overview drawn from official documents and empirical research from the time of the creation of the NHS in 1948. It primarily focuses on the principles shaping the separate but parallel reorganisations of 1974 and their continuing influence up to and including the current White Paper “Liberating the NHS”, and the Health and Social Care Bill.

Findings

The fundamental sources of integration barriers today lie in the foundational principles of basing their responsibilities on the skills of providers rather than the needs of service users and their organisational forms on separation rather than interdependence, with national uniformity driving the NHS and local diversity local authorities. In addition, frameworks for integration have been established on a paradigm of seeking to build bridges at the margins of organisations rather than seeking to interweave their mainstream systems and processes.

Research limitations/implications

Future empirical research will be necessary to establish whether the currently proposed arrangements for integration do, in fact, experience the same limited results as previous ones.

Practical implications

Local and national strategies for improving integration should be reviewed in the light of the understandings set out here and local frameworks should seek to align and integrate mainstream systems and processes as far as possible. A thorough and dispassionate analysis should be conducted of whether a free‐standing, single purpose, national organisation still provides the most appropriate structure for delivering health services in light of changing needs, care models, and resources.

Originality/value

The paper offers a distinctive analysis of the possible causes of disappointing outcomes from successive attempts to improve integration. If accepted, it could lead to a radically different approach, first to integration and, ultimately, to the nature of the NHS and local government.

Details

Journal of Integrated Care, vol. 20 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/14769011211220517
ISSN: 1476-9018

Keywords

  • Integration
  • Integrated care
  • Organisational uniformity and diversity
  • Unified commissioning
  • National Health Service
  • Local government

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Article
Publication date: 12 October 2012

Commissioning for quality: experience in an English primary care trust

Judith Strobl and Rajan Madhok

The purpose of this paper is to describe the experiences of Manchester Primary Care Trust (PCT) of driving improvement in quality and patient safety as commissioners in the…

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Abstract

Purpose

The purpose of this paper is to describe the experiences of Manchester Primary Care Trust (PCT) of driving improvement in quality and patient safety as commissioners in the English National Health Service (NHS). After the PCT's establishment in late 2006, considerable work was undertaken to develop and promote the role of Commissioner as the custodian of standards of services for its resident population. This required engagement with internal PCT stakeholders and a range of external stakeholders locally, regionally and nationally. The authors' experience should be of interest in the UK, and beyond given that many health systems have, or are moving towards, a commissioner: provider model.

Design/methodology/approach

This is a case study using self‐reported observational approach.

Findings

The authors' experience showed that commissioners can and should provide the leadership in driving quality improvements and patient safety, within their health systems. However, the challenges must not be underestimated, and the authors share some of the methods they used and lessons they learned.

Research limitations/implications

There is a considerable interest in promoting quality through better commissioning of health care services. However, there is limited research into the impact and effectiveness of using commissioning as a lever. Given that in the NHS, and elsewhere in the world, commissioning is seen as the organising principle for health systems, such research and evaluation should be a priority.

Practical implications

This case study has valuable lessons for the new NHS and the findings are relevant to other health systems. There is a danger that the new NHS will repeat some of the mistakes of the past, and hopefully this case study can help avoid, or limit, the risks.

Originality/value

To the authors' knowledge there is no comparable piece of work, and the data/findings have not been published or reported comprehensively before. The paper should be of value to not just the NHS but to health systems generally, since commissioning seems to be the prevailing model for organising them.

Details

Clinical Governance: An International Journal, vol. 17 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/14777271211273161
ISSN: 1477-7274

Keywords

  • Quality
  • Patient safety
  • Commissioning
  • National Health Service
  • Primary care trust
  • Health care
  • Health services

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Article
Publication date: 1 June 1980

British Food Journal Volume 82 Issue 6 1980

The terms are not synonymous; their differences are mainly of function and areas of administration. Community Health is used in national health service law; environmental…

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Abstract

The terms are not synonymous; their differences are mainly of function and areas of administration. Community Health is used in national health service law; environmental health to describe the residuum of health functions remaining with local authorities after the first NHS/Local Government reorganization of 1974. Previously, they were all embraced in the term public health, known for a century or more, with little attention to divisions and in the field of administration, all local authority between county and district councils. In the dichotomy created by the reorganization, the personal health services, including the ambulance service, may have dove‐tailed into the national health service, but for the remaining functions, there was a situation of unreality, which has persisted. It is difficult to know where community health and environmental health begin and end. From the outside, the unreality may be more apparent than real. The Royal Commission on the NHS in their Report of last year state that leaving environmental health services with local authorities “does not seem to have caused any problems”—and this, despite the disparity in status of the area health authority and the bottom tier, local councils.

Details

British Food Journal, vol. 82 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/eb011737
ISSN: 0007-070X

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Article
Publication date: 1 October 1994

Management: The One Disease Consultants Did Not Think Existed

Sue Dopson

Considers progress made in involving doctors in management, drawing onavailable ethnographies of local health‐care systems and a small‐scalestudy of consultants who have…

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Abstract

Considers progress made in involving doctors in management, drawing on available ethnographies of local health‐care systems and a small‐scale study of consultants who have moved into clinical director roles or the equivalent. Specifically considers the extent to which the sample believes consultant roles have changed as a result of the recent reorganization of the NHS and general concerns about the involvement of doctors in management.

Details

Journal of Management in Medicine, vol. 8 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02689239410073330
ISSN: 0268-9235

Keywords

  • Consultants
  • Doctors
  • Management
  • Management development
  • National Health Service

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Book part
Publication date: 6 April 2020

Continuity or Change? Organisational Developments in the National Health Service

Michael Calnan

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Abstract

Details

Health Policy, Power and Politics: Sociological Insights
Type: Book
DOI: https://doi.org/10.1108/978-1-83909-394-420201003
ISBN: 978-1-83909-394-4

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Article
Publication date: 15 August 2011

Patient and public involvement in the restructured NHS

Anna Coleman, Kath Checkland, Imelda McDermott and Stephen Harrison

As it is now some time since the publication of the Health White Paper, and there is currently a pause in the progress of the Health and Social Care Bill through…

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Abstract

Purpose

As it is now some time since the publication of the Health White Paper, and there is currently a pause in the progress of the Health and Social Care Bill through Parliament, it seems timely to look at how the proposed changes to patient and public involvement (PPI) may develop. This paper seeks to address these issues.

Design/methodology/approach

The paper examines the proposals for PPI set out in the legislation and uses the findings of the authors' recent research to examine them.

Findings

The paper argues that the legislation, as currently written, contains nothing that will guarantee a more effective engagement with either patients or the public.

Originality/value

This is a fast moving field at present, and the eventual outcome of this major reorganisation is unclear. This paper uses evidence from previous studies to provide an overview of the issues relating to patient and public involvement in the National Health Service and highlights the potential problems in the proposals as they stand at present.

Details

Journal of Integrated Care, vol. 19 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/14769011111164287
ISSN: 1476-9018

Keywords

  • Patient and public involvement
  • Health White Paper
  • Health and Social Care Bill
  • Commissioning
  • National Health Service
  • Organizational restructuring

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Article
Publication date: 16 March 2015

Leadership for health commissioning in the new NHS : Exploring the early development of clinical commissioning groups in England

Anna Coleman, Julia Segar, Kath Checkland, Imelda McDermott, Stephen Harrison and Stephen Peckham

The purpose of this paper is to explore the early experiences of those involved with the development of Clinical Commissioning Groups (CCGs), examining how the aspiration…

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Abstract

Purpose

The purpose of this paper is to explore the early experiences of those involved with the development of Clinical Commissioning Groups (CCGs), examining how the aspiration towards a “clinically-led” system is being realised. The authors investigate emerging leadership approaches within CCGs in light of the criterion for authorisation that calls for “great leaders”.

Design/methodology/approach

Qualitative research was carried out in eight case studies (CCGs) across England over a nine-month period (September 2011 to May 2012) when CCGs were in their early development. The authors conducted a mix of interviews (with GPs and managers), observations (at CCG meetings) and examined associated documentation. Data were thematically analysed.

Findings

The authors found evidence of two identified approaches to leadership – positive deviancy and responsible guardianship – being undertaken by GPs and managers in the developing CCGs. Historical experiences and past ways of working appeared to be influencing current developments and a commonly emerging theme was a desire for the CCG to “do things differently” to the previous commissioning bodies. The authors discuss how the current reorganisation threatens the guardianship approach to leadership and question if the new systems being implemented to monitor CCGs’ performance may make it difficult for CCGs to retain creativity and innovation, and thus the ability to foster the positive deviant approach to leadership.

Originality/value

This is a large scale piece of qualitative research carried out as CCGs were beginning to develop. It provides insight into how leadership is developing in CCGs highlighting the complexity involved in these roles.

Details

Journal of Health Organization and Management, vol. 29 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JHOM-04-2013-0075
ISSN: 1477-7266

Keywords

  • Commissioning
  • Leadership
  • Clinical commissioning groups
  • Positive deviants
  • Responsible guardians

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Article
Publication date: 26 November 2010

Horizontal and Vertical Integration in the UK: Lessons from History

Benedict Rumbold and Sara Shaw

Policy makers, practitioners and researchers have increasingly emphasised the need for both vertical and horizontal ‘integration’ and ‘integrated care’. This is not new;…

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Abstract

Policy makers, practitioners and researchers have increasingly emphasised the need for both vertical and horizontal ‘integration’ and ‘integrated care’. This is not new; since the inception of the NHS wide‐ranging policies and programmes have sought to co‐ordinate services better. Current UK policy, however, tends to overlook this historical record and, in so doing, ignores potential learning from the past. We seek to help rectify this approach by reviewing historical (published and grey) literature over the past one hundred years, considering both the drivers for and the impediments to varied UK policy developments in integrating health and allied services. We aim to shed light on how the policy of integrated care has developed in the UK and draw out lessons for modern‐day policy makers.

Details

Journal of Integrated Care, vol. 18 no. 6
Type: Research Article
DOI: https://doi.org/10.5042/jic.2010.0652
ISSN: 1476-9018

Keywords

  • Integrated care
  • Integration
  • Horizontal integration
  • Vertical integration
  • Coordination
  • Health policy

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Article
Publication date: 1 June 2011

Steering whilst rowing: governing and managing health services from the centre

John Storey

The article seeks to explore the practical and theoretical implications of the ways in which senior figures in the National Health Service (NHS) interpret the role of the…

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Abstract

Purpose

The article seeks to explore the practical and theoretical implications of the ways in which senior figures in the National Health Service (NHS) interpret the role of the centre in relation to the delivery units of the health service. This is important in the light of recent plans for reorganisation of the NHS advanced by the new Conservative‐Liberal coalition government.

Design/methodology/approach

The article is based on interviews with civil servants and NHS staff at senior levels in the centre and in the strategic health authorities (SHAs).

Findings

It is found that, in practice, despite numerous attempts to separate out policy making from implementation/management, the two continue to be closely coupled and intertwined. Central staff and regional officials are found to be both steering and rowing.

Research limitations/implications

Only a small selection of senior officials at the centre and only a small proportion of SHA senior managers and directors were interviewed.

Practical implications

The implications are far‐reaching. Unless special steps are taken, it seems likely that these senior officials, despite the creation of some new institutions and the curtailment of others, will continue to behave in broadly similar ways to those described here.

Originality/value

Empirical studies of the thinking, assumptions and behaviour of very senior officials in the health service are rare. The analysis in this paper explores the organisational conditions that shape the actions of these senior players.

Details

Journal of Health Organization and Management, vol. 25 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/14777261111178529
ISSN: 1477-7266

Keywords

  • Policy
  • Governance
  • Strategic health authorities
  • New public management
  • Health services
  • United Kingdom
  • National Health Service

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Article
Publication date: 5 September 2008

Clinicians, market players or bureaucrats?: Changing expectations of the general practitioner role in the English and Welsh NHS, 1991‐2005

Stephen Abbott, Sue Procter and Nicci Iacovou

The purpose of this paper is to explore the variety of mechanisms applied since 1991 to engage English and Welsh general practitioners (GPs) in local health services…

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Abstract

Purpose

The purpose of this paper is to explore the variety of mechanisms applied since 1991 to engage English and Welsh general practitioners (GPs) in local health services planning and implementation.

Design/methodology/approach

Three qualitative case studies.

Findings

The paper identifies three types of mechanism: separation, alliance and integration. “Separation” characterises the relationship between most GPs and health authorities during the 1990s; alliance refers to the cooperative arrangements between groups of GPs and health authorities such as GP commissioning pilots, total purchasing, primary care groups and local health groups; integration refers to the integration of most health authority functions with primary care organisations (primary care trusts – PCTs and local health boards). Alliance models appear to have been most successful in promoting GP engagement in local planning and implementation; the necessarily bureaucratic nature of PCTs an local health board has alienated many.

Practical implications

As yet, the National Health Service (NHS) lacks organisational arrangements which permit GPs a primarily clinical focus while ensuring that their knowledge and advice is available to those carrying out administrative functions. Practice‐based commissioning may provide a means of improving such arrangements.

Originality/value

The paper combines a number of features in health services and policy research. Few studies of primary health care organisations in the mid‐2000s have been undertaken; the Welsh NHS is very under‐researched; organisational analysis of the NHS is more often based on analysis from the outside rather than grounded in the felt experience of NHS personnel; and the historical perspective is often neglected.

Details

Journal of Health Organization and Management, vol. 22 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/14777260810898679
ISSN: 1477-7266

Keywords

  • Primary care
  • General practice
  • Organizational structures
  • Bureaucracy
  • England
  • Wales

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