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One of the common solutions to the business problems, disruptions and new developments of the global world is enhancing the resilience of systems, countries and organizations. Applying resilience differs according to business environments and context-based requirements of industries, which create a lack of consensus regarding how to achieve and apply it. To fill this gap and answer the main question, this study proposes to handle the resilience concept from an organizational perspective. By using an organizational point of view this study aims to offer an applicable philosophy that can be used by a wide range of stakeholders.

The main question of the study is to figure out whether “Is there any approach/lens to achieve resilient organizations which can be applied by the stakeholders of the system.” To reach such a “common application/approach” where the stakeholders can reach a consensus, a systematic literature review has been conducted to determine the existing approaches and practices.

The contribution of the study lies in two folds: to offer a maritime business resilience definition from the organizational point of view and to show the requirement of organizational resilience management philosophy in the maritime business context. An applicable framework is offered for the stakeholders of the maritime business transport system.

The research has some limitations. This study is designed on a systematic review to figure out existing approaches used in the maritime business field and to defend and prove the necessity of organizational resilience management philosophy in maritime business management which helps organizational survival. Further research should use different methods to empirically test the conceptual model according to different segments/stakeholders of the maritime industry. Also, this research opens a new field of study about resilience subject from the maritime context where organizational approach mentions hardly any. Therefore, future studies should investigate developing key performance indicators of components of the proposed model and its effects on maritime organizations.

As a volatile industry, increasing resilience capability helps maritime organizations to decrease the effects of disruptions while at the same enable them to operate the core business functions in the maritime business. Maritime business needs to solve not only one-time problems but also needs to resolve and exploit new opportunities from disruptions via resilient management philosophy, which help organizational adaption in fluctuating periods. To prevent such problems and become ready for complex environmental changes, organizational resilience management philosophy is vital.

Organizational resilience offers maritime business a holistic approach to evaluate problems of the system by submitting multiple ways to handle problems that help to manage uncertainty and change. Resilient management philosophy enables maritime business organizations to fight against their vulnerabilities that create risk, especially in a turbulent business environment.

The originality of the study lies in highlighting the importance of organizational resilience management philosophy in the maritime business context. And an organizational resilience framework is offered.

The global business environment causes different and difficult kinds of problems that threaten organizational survival. As an important solution, the organizational resilience concept arises and offers holistic philosophy. The resilience concept offers multidisciplinary and valuable eclectic literature to organizational studies that help to produce a wide variety of solutions but causes a lack of consensus to measure and apply resilience at an organizational level. To fill this gap, this paper aims to offer the complex adaptive systems (CAS) approach as a lens to organizations. This paper aims to offer that CAS provides a suitable toolkit to address the organizational resilience concept as it has the potential to offer more generalizable guidance.

To reach that goal, this research follows a two-phase systematic literature review. In the first phase, the purpose is to search past five years’ studies (2015–2020) to figure out current trends in organizational resilience concepts. In the second phase, organizational resilience studies, which include the CAS approach, are checked to analyze the alignment procedures of two concepts.

Literature shows that the organizational resilience concept has rarely worked from the CAS lens.CAS are more resilient via adaptation and learning as they depend on local interactions that shape and co-evolve together with their dynamic environment, which helps the emergence of self-organization in an unpredictable future. To achieve organizational resilience, the CAS lens proposes a generalizable and applicable framework to organizational studies.

Future research should also explore the impact of the interrelationship between two concepts; quantitative and qualitative methods should be applied to be able to get empirical results.

CAS lens could be used as a contemporary design idea. The CAS approach enables the learning and adaptation requirement of the organizational resilience concept, which helps to create dynamic capabilities to handle turbulent changes and gain long-lasting competitiveness. Designing organizations’ agents from CAS viewpoint helps to understand and be ready for new trends, such as digitalization or Industry 4.0.

Evaluating organizations from the CAS lens as living systems that co-evolve with their environments reveals different ways to achieve organizational resilience management philosophy. Designing organizations as CAS promotes organizational adaptation and learning, which improves organizational decision-making, increasing organizational resilience in organizations.

The originality of the study lies in proposing to achieve organizational resilience via CAS lenses and offering a conceptual framework to achieve organizational resilience.

El entorno empresarial global genera distintos problemas que amenazan la supervivencia de la organización. Como solución relevante, surge el concepto de resiliencia organizacional que ofrece una filosofía holística. El concepto de resiliencia ofrece una literatura ecléctica multidisciplinaria y que es valiosa para los estudios organizacionales que ayudan a producir una amplia variedad de soluciones, pero existe una falta de consenso para medir y aplicar la resiliencia a nivel organizacional. Con el fin de llenar este vacío, este documento ofrece el Enfoque de Sistemas Adaptativos Complejos (CAS) como una lente para las organizaciones. El objetivo de este estudio es demostrar que los Sistemas Adaptativos Complejos (CAS) proporcionan un conjunto de herramientas adecuado para abordar el concepto de resiliencia organizacional, ya que tiene el potencial de ofrecer una orientación más generalizable.

Para alcanzar ese objetivo, esta investigación sigue dos fases de revisión sistemática de la literatura. En la primera fase, el propósito fue buscar en cinco años (2015–2020) para investigar las tendencias actuales en los conceptos de resiliencia organizacional. En la segunda fase, se verifican los estudios de resiliencia organizacional que incluyen el enfoque CAS para analizar los procedimientos de alineación de dos conceptos.

La literatura muestra que el concepto de resiliencia organizacional no se vincula a los Sistemas Adaptativos Complejos (CAS). Los sistemas adaptativos complejos son más resistentes a través de la adaptación y el aprendizaje, ya que dependen de las interacciones locales que dan forma y coevolucionan junto con su entorno dinámico que ayuda a emerger como auto-organización en un futuro impredecible. Para lograr la resiliencia organizacional, la lente CAS propone un marco generalizable y aplicable a los estudios organizacionales.

La originalidad del estudio radica en proponer lograr la resiliencia organizacional a través de los Sistemas Adaptativos Complejos (CAS) y ofrece un marco conceptual para lograr la resiliencia organizacional.

Resiliencia organizacional, Enfoque de sistemas adaptativos complejos (CAS), Revisión sistemática de la literatura, Modelo conceptual

Documento conceptual

O ambiente de negócios global gera diferentes problemas que ameaçam a sobrevivência da organização. Como solução relevante, surge o conceito de resiliência organizacional que oferece uma filosofia holística. O conceito de resiliência oferece uma literatura multidisciplinar eclética e é valioso para estudos organizacionais que ajudam a produzir uma grande variedade de soluções, mas há falta de consenso para medir e aplicar resiliência a nível organizacional. Para colmatar esta lacuna, este trabalho oferece a Abordagem Complex Adaptive Systems (CAS) como uma lente para organizações. O objetivo deste estudo é demonstrar que os Sistemas Adaptativos Complexos (CAS) fornecem um conjunto adequado de ferramentas para abordar o conceito de resiliência organizacional, uma vez que tem o potencial de oferecer orientações mais generalizadas.

Para atingir este objetivo, esta investigação segue duas fases de revisão sistemática da literatura. Na primeira fase, o objetivo foi procurar em cinco anos (2015–2020) investigar as tendências atuais nos conceitos de resiliência organizacional. Na segunda fase, verifica-se estudos de resiliência organizacional que incluem a abordagem CAS para analisar os procedimentos de alinhamento de dois conceitos.

A literatura mostra que o conceito de resiliência organizacional não está ligado a Sistemas Adaptativos Complexos (CAS). Os sistemas adaptativos complexos são mais resistentes através da adaptação e da aprendizagem, pois dependem de interações locais que moldam e co-evoluem juntamente com o seu ambiente dinâmico que ajuda a emergir como auto-organização num futuro imprevisível. Para alcançar a resiliência organizacional, a lente CAS propõe um quadro generalizável aplicável aos estudos organizacionais.

A originalidade do estudo consiste em propor a obtenção de resiliência organizacional através de Sistemas Adaptativos Complexos (CAS) e oferece um quadro conceptual para alcançar a resiliência organizacional.

Resiliência organizacional, Abordagem de sistemas adaptativos complexos (CAS), Revisão sistemática de literatura, Modelo conceptual

Papel conceitual

The purpose of this study is to fill the gap and apply a fault tree analysis (FTA) in detention lists of Black Sea Region published port state reports from 2005 to 2016. The study analyzes valid records of 2,653 detained ships with 6,374 deficiencies based on a strategic management approach. This paper sets up FTA technique to assess the detention probability of a random ship which calls the Black Sea Region with the help of detention lists published within subject years.

This paper is not published elsewhere, and it is based on an original work, which figures out detention probability of a regular ship at Black Sea Region port state control from published lists of Black Sea Memorandum of Understanding (MoU). By utilizing these detention lists, a generic fault tree diagram is drawn. Those probabilities could be used strategically with the most seen deficiencies in the region which all could guide the users, rule makers and the controllers of the maritime system.

FTA has conducted based on the data which was collected from website of BS MoU detention lists that published from 2005 to 2016. Those lists have been published on monthly basis from 2011 to 2016 and on quarterly basis from 2005 to 2010. Proper detention records have been included into the research, whereas some missing records were excluded. Subject lists have been harmonized and rearranged according to Black Sea MoU Detention Codes which was published on October 2017 at Black Sea MoU’s website. According to BS MoU Annual Reports, 58,620 ships were inspected from 2005 to 2016 as seen in Table 1. Those ships were inspected by each member country’s PSOs in the light and guidance of predefined selection criteria of the region. Detention frequency of inspected ships detected as 0.103116 which explains any ship that called any port in the Black Sea Region could be 10% detained after inspected by PSO. Also, each intermediate event-calculated frequency enlightens the probabilities of nonconformities of ships. Although those deficiencies show structural safety and security nonconformities, those probabilities also prove us that management side of the ships are not enough to manage and apply a safety culture. By the light of that, ship owners/managers could see the general nonconformities according to regional records and could manage their fleet and each ship as per those necessities.

In the light of the above analysis, the future research on this subject could be studied on other regions which might enable a benchmark opportunity to users. Also, insurance underwriters have their own reports and publications that could clarify different points of view for merchant mariners and regulators. In this research, FTA is used as a main method to figure out the root causes of the detentions. For future researches, different qualitative and quantitative methods could be used under the direction of subjects.

Detention frequency of inspected ships detected as 0.103116 which explains any ship that called any port in the Black Sea Region could be 10% detained after inspected by PSO. Also, each intermediate event-calculated frequency enlightens the probabilities of nonconformities of ships. Although those deficiencies show structural safety and security nonconformities, those probabilities also prove us that management side of the ships are not enough to manage and apply safety culture. By the light of that, ship owners/managers could see the general nonconformities according to regional records and could manage their fleet and each ship as per those necessities.

With the nature of carriage, shipping business carry out its essential economic attendance in world trade system via inclusion in national and international transportation. As a catalyst in international trade, shipping itself enables time, place and economic benefits to users (Bosneagu, Coca and Sorescu, 2015). Social and institutional pressures generate shipping industry as one of the most regulated global industries which creates high complexity. Industry evolved to multi-directional structure ranges from international conventions (IMO and ILO) to “supra-national interferences” (EU directives), to regional guidance (MoUs) to national laws (flag states). Ship operators endeavor to adopt/fit its industry environment where rules are obvious. With adaptation of industrial environment, ship operators are able to create an important core competency.

This study enlightens the most recorded deficiencies and analyzed them with the help of fault three method. These calculated frequencies/probabilities show the most seen nonconformities and the root causes of detentions in the Black Sea Region in which those results will be benefited strategically that enables a holistic point of view that guide the owners/managers, charterers/sellers/shippers, classification societies, marine insurance underwriters, ship investors, third parties, rule makers and the controllers of the system to apply safety culture.

Business environments and global transportation system have become more complex than ever due to complexity drivers of industries which create uncertainty and unpredictability to organizations. Like other industries, the maritime business faces different and difficult problems which threaten organizational survival. The ability to cope with those uncertainties, threats and problems shows the resilience ability of organizations that help to survive and prosper. The organizational resilience concept arises as a requirement to deal with problems and uncertainties of business environments which are swiftly changing. This study aims to suggest an organizational framework to show how maritime business organizations as the sea leg of global transportation system can develop resilient organizations via complex adaptive systems (CAS) approach if adequate design features of CAS could be defined and included in organizational properties.

A total of 15 CAS features were identified as the enablers of organizational resilience throughout the literature. An interpretive structural modeling (ISM) approach has been conducted to determine the mutual relation between the CAS features which constitute an organizational framework. These CAS features have been categorized by conducting MICMAC analysis.

This study proposes a framework that identifies CAS features as the enabler of resilient maritime business organizations. The CAS approach offers new managerial toolkit to realize current organizational situations and allows managers to understand that it is difficult to control their system in this dynamic environment where special management practices are required especially in volatile times rather than ordinary times. Also, organizations could not compete as a sole organization but as a web/system of organizations. CAS is more resilient than other systems because resilience is the emergent occurrence of the system formed from nonlinear, dynamic interactions with self-organized agents.

The research has some limitations, like organizational resilience studies are in the infant stage and further research into this area should be extended. This study uses the CAS approach to develop organizational resilience. Further studies could use different lenses and contemporary subjects in management field which should also be useful while developing resilience in organizations. This study uses ISM and MICMAC analysis where further studies could use quantitative design and methods like formal concept analysis or the decision making trial and evaluation laboratory to determine the relational weighs of CAS features while developing resilient organizations. Future studies may also focus on different maritime stakeholders like IMO or ILO, maritime agencies, freight forwarders or insurance underwriters regarding developing and enhancing resilience of the maritime system.

World trade and transportation systems are getting more uncertain and lean on complex relations where maritime transportation is a “vital backbone” of such operations. But becoming more complex structures leads to vulnerable systems and organizations. Most risk management applications are based on predicting the known risks where many of them are not enough to fight with unknowns. Coping with today's problems are difficult for organizations in any industry. But for maritime business stakeholders who work in such a global web of relations, it is much more challenging. So, stakeholders of the system like forwarders, ports or ship chandlers may easily apply those features to develop resilient organizations too. Legal authorities of the system and rule-makers like local Chambers of Shipping, IMO or Classification societies can benefit from this framework and provide supportive settings to develop system-wide resilient organizations.

By understanding environmental uncertainty and complexity better than others, organizations become resilient and cope with significant difficulties which make them more competitive as a substantial strategic advantage. Resilient management offers to break down points at the system and shows them ways to restore quickly while transporting goods while traditional risk assessments are not enough.

The originality of the study lies in two folds; first of all the key and most used features of CAS is linked to developing resilient maritime organizations and by maritime expert opinions, this study tries to determine which of these CAS features are the most effective to trigger other features to develop organizational resilience in the maritime business. And secondly, the concept of organizational resilience and the CAS approach are not analyzed in depth in the context of maritime business.

This study aims to review and try to understand the importance of complexity management for maritime business to gain competitiveness in global business environment. The purpose of the study is to discuss and evaluate managing change and requirements of understanding the complexity management.

To find peer-reviewed journal publications, a large scientific database used by searching Web of Science and Scopus as the most relevant abstract and citation databases that provide peer-reviewed literature data for many different academic disciplines and selected papers evaluated from the maritime business context.

As a conceptual paper, the contribution of the study is to offer practical/required management applications with the help of six proposes for making better management decisions to confront future challenges to catch organizational competitiveness and success. With adaptation of complexity management, maritime stakeholders able to create an important core competency.

The research has some limitations and further research into this area should be extended. This study is designed as a first step to provide an insight to the field and to understand the main views of the subject. Subsequently, complexity management in maritime business is a slightly deficient area of research, which offers remarkable research opportunities. First, it would be fruitful to collect qualitative data to examine the current issues and changing business environment of the maritime business. Second, it would be helpful develop quantitative models to offer practical solutions from the maritime stakeholders’ point of view according to loading/discharging/transportation requirements. Future studies should deepen the subject with the help of simulation models of operations or agent based applications of stakeholder problems or vessel/ship-owner management implementations to understand changing circumstances of new business environment for the sake of managing complexity.

As the core point of view in strategic management; “achieving and sustaining” competitive advantage in organizations always takes an important place in organizational survival. With the help mentioned proposes stakeholders of the system could understand the ways of dealing with the complexities of new business world which enhances organizational competitiveness.

Maritime business could be defined as a social ecosystem which has it is own dynamics and customs. Socio-eco systems, like all complex systems, show unique non-linear dynamics in space and time which could be tough to define via classical quantitative methods. Organizations co-exist and co-evolve with their environment. It is possible that organizations effect their environment and gain some control over it while at the same time affected from environment and should steer the new trends.

The originality of the study lies in highlighting the importance of change management as a handler of complexity management for maritime business. The contribution of the paper is to indicate expected opportunities and challenges of smart changes for relevant readiness of maritime business for better management decisions, benefiting maritime business stakeholders by simultaneously enhancing effectiveness to confront future demands to achieve organizational competitiveness. With the help of proper complexity management lenses organizations could able to create their source of competitive advantage that represents capacity to align and enable required functions under tough contextual environment.