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Abstract

Details

Handbook of Transport Modelling
Type: Book
ISBN: 978-0-08-045376-7

Book part
Publication date: 14 September 2007

Abstract

Details

Handbook of Transport Modelling
Type: Book
ISBN: 978-0-08-045376-7

Abstract

Details

The Creation and Analysis of Employer-Employee Matched Data
Type: Book
ISBN: 978-0-44450-256-8

Open Access
Book part
Publication date: 1 October 2018

Steen Steensen

This chapter analyses the Norwegian Twitter-sphere during and in the aftermath of the terrorist attack in Norway on 22 July 2011. Based on a collection of 2.2 million…

Abstract

This chapter analyses the Norwegian Twitter-sphere during and in the aftermath of the terrorist attack in Norway on 22 July 2011. Based on a collection of 2.2 million tweets representing the Twitter-sphere during the period 20 July–28 August 2011, the chapter seeks answers to how the micro-blogging services aided in creating situation awareness (SA) related to the emergency event, what role hashtags played in that process and who the dominant crisis communicators were. The chapter is framed by theories and previous research on SA and social media use in the context of emergency events. The findings reveal that Twitter was important in establishing SA both during and in the aftermath of the terrorist attack, that hashtags were of limited value in this process during the critical phase, and that unexpected actors became key communicators.

Details

Social Media Use in Crisis and Risk Communication
Type: Book
ISBN: 978-1-78756-269-1

Keywords

Open Access
Book part
Publication date: 1 October 2018

Rune Ottosen and Steen Steensen

This chapter analyses the Norwegian authorities’ presence on Twitter during the 22 July 2011 terrorist attacks. Twitter activity by two official institutions is analysed…

Abstract

This chapter analyses the Norwegian authorities’ presence on Twitter during the 22 July 2011 terrorist attacks. Twitter activity by two official institutions is analysed in particular, namely, the blood bank at Oslo University Hospital and the Norwegian Police Security Services (PST). Our findings show that the Norwegian authorities were almost completely absent on Twitter during the critical hours of the terrorist attack, and that there was no coordination and synchronisation of communication from the authorities. This official silence allowed the diffusion of speculation and misinformation to take place; these were neither corrected nor addressed, as the analysed PST case shows. In contrast, the blood bank used Twitter to mobilise blood donors to address an acute problem: a shortage of blood to treat casualties. The chapter concludes by offering recommendations to the authorities for future major incidents.

Details

Social Media Use in Crisis and Risk Communication
Type: Book
ISBN: 978-1-78756-269-1

Keywords

Article
Publication date: 1 April 1966

Ministerialrat and Harald Langer‐Hansel

Die Besonderheiten der Standortproblematik für den Fremdenverkehr in Österreich ergeben sich aus vier Faktoren: Lage, Grösse, Figur, Gestaltung des Staatsgebietes.

Abstract

Die Besonderheiten der Standortproblematik für den Fremdenverkehr in Österreich ergeben sich aus vier Faktoren: Lage, Grösse, Figur, Gestaltung des Staatsgebietes.

Details

The Tourist Review, vol. 21 no. 4
Type: Research Article
ISSN: 0251-3102

Open Access
Book part
Publication date: 1 October 2018

Steen Steensen, Elsebeth Frey, Harald Hornmoen, Rune Ottosen and Maria Theresa Konow-Lund

This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories…

Abstract

This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories and previous research on the role of social media in situation awareness (SA) configuration during crisis situations, the chapter offers seven recommendations for key communicators in official crisis management and response institutions, journalistic institutions, NGOs and others: (1) acknowledge social media as important and master monitoring and management of features across social media; (2) synchronise communication and establish a standard operating procedure (SOP); (3) establish and make known a joint social media emergency account; (4) participate, interact and take the lead; (5) be aware of non-hashtagged content; (6) implement verification tools and practices and (7) engage with and learn from celebrities.

Details

Social Media Use in Crisis and Risk Communication
Type: Book
ISBN: 978-1-78756-269-1

Keywords

Article
Publication date: 1 March 1995

Silvia Greuter, Irene Mandolesi and Harald Pechlaner

Den Veränderungen auf Tourismusmärkten unter besonderer Berücksichtigung der Markteinbrüche der traditionellen Märkte der Alpenländer seit Beginn der 90er‐Jahre begegnen…

Abstract

Den Veränderungen auf Tourismusmärkten unter besonderer Berücksichtigung der Markteinbrüche der traditionellen Märkte der Alpenländer seit Beginn der 90er‐Jahre begegnen viele Unternehmungen mit massiven organisatorischen, aber auch marktpolitischen Umstellungen. Die Wettbewerbsituationen, denen sich Unternehmungen heute gegenübersehen, haben sich stark verschärft. In Zeiten turbulenter Veränderungen muß Altes konsequent auf seine Brauchbarkeit überprüft, müssen Barrieren zwischen Verantwortungsebenen aufgebrochen und Funktionsbereiche und regionale Einheiten abgebaut werden, um eine innere Dynamik entwickeln zu können. Gilt oben Genanntes ebenso für Landestourismusorganisationen? Wie wird in rezessiven Zeiten mit Marketingbudgets umgegangen? Eine Befragung von 8 Landestourismusorganisationen soll Aufschluß geben über das strategische Marktverhalten bei sich ändernden Wettbewerbsbedingungen. Bei den befragten Tourismusstrukturen handelt es sich um die Dachorganisationen von deutschen und österreichischen Bundesländern, schweizerischen Kantonen und italienischen Provinzen.

Details

The Tourist Review, vol. 50 no. 3
Type: Research Article
ISSN: 0251-3102

Abstract

Details

Contemporary Destination Governance: A Case Study Approach
Type: Book
ISBN: 978-1-78350-113-7

Article
Publication date: 13 February 2007

Vebjørg Tingstad

This paper seeks to report from a qualitative study of the global television concept Pop Idol with the aim of evaluating children's and teenagers' involvement as…

2016

Abstract

Purpose

This paper seeks to report from a qualitative study of the global television concept Pop Idol with the aim of evaluating children's and teenagers' involvement as consumers, both in their roles in purchasing goods and services, and being targets for well‐designed promotional activities.

Design/methodology/approach

Based on content analysis and interviews with children, the paper analyses the dynamics between marketing strategies, program content and child audiences.

Findings

The paper discusses how young consumers distinguish between two “regimes of truth” in the television concept: first the creation of a superstar, and second the broader phenomenon that Pop Idol represents, which is mainly about creating consumers through participation.

Originality/value

The paper contributes to acknowledging children's perspectives and childhood as not only valuable but necessary to inform consumer research, since children are deeply and unavoidably enmeshed in consumption in fundamental ways.

Details

Society and Business Review, vol. 2 no. 1
Type: Research Article
ISSN: 1746-5680

Keywords

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